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SurveySparrow vs Alchemer (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 31, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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SurveySparrow

SurveySparrow offers a user-friendly interface and engaging survey designs, making it a cost-effective solution for businesses seeking to gather meaningful feedback.

  • User-friendly interface
  • Engaging survey design
  • Cost-effective solution
  • Limited advanced features
  • Basic reporting tools

Free plan?

Yes

Starting price

$19.00 per month
Excellent Value For Price
4.5

0

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Alchemer

Alchemer provides advanced customization options and comprehensive analytics, making it ideal for businesses requiring tailored survey solutions and data-driven decision-making.

  • Advanced customization options
  • Comprehensive analytics
  • Robust collaboration tools
  • Complex for beginners
  • Higher pricing

Free plan?

Yes

Starting price

$55 per month per user

What is SurveySparrow?

SurveySparrow is a versatile survey tool that transforms the way businesses gather feedback. It offers a conversational interface, making surveys more engaging and interactive. With its robust features, you can create surveys that are not only visually appealing but also highly functional. SurveySparrow helps businesses understand their customers better, leading to improved decision-making and enhanced customer satisfaction. Whether you're conducting market research or gathering employee feedback, SurveySparrow provides the tools you need to get the job done efficiently.

What is Alchemer?

Alchemer, formerly known as SurveyGizmo, is a comprehensive survey software that caters to businesses of all sizes. It offers advanced survey creation tools, allowing users to design complex surveys with ease. Alchemer is known for its flexibility and customization options, making it a favorite among businesses that require tailored survey solutions. It helps organizations gather valuable insights, enabling them to make data-driven decisions. Whether you're looking to conduct customer satisfaction surveys or employee engagement surveys, Alchemer provides the necessary tools to achieve your goals.

Pros and Cons of SurveySparrow vs Alchemer

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Pros & Cons of SurveySparrow

User-friendly interface
  • SurveySparrow's interface is designed with simplicity in mind, making it easy for users to navigate and create surveys without any technical expertise. This user-friendly approach ensures a smooth experience for all users.
Engaging survey design
  • The platform offers engaging survey designs that capture respondents' attention, leading to higher response rates. This feature is particularly beneficial for businesses looking to gather meaningful feedback.
Cost-effective solution
  • SurveySparrow provides a cost-effective solution for businesses of all sizes, offering a range of features at a competitive price. This affordability makes it an attractive option for budget-conscious organizations.
Limited advanced features
  • While SurveySparrow offers essential features, it lacks some of the advanced functionalities found in other survey tools. This limitation may be a drawback for businesses with complex survey needs.
Basic reporting tools
  • The reporting tools in SurveySparrow are basic, providing only essential insights. For businesses requiring detailed analytics and reporting, this may be a limitation.
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Pros & Cons of Alchemer

Advanced customization options
  • Alchemer offers advanced customization options, allowing users to tailor surveys to their specific needs. This flexibility is ideal for businesses requiring unique survey solutions.
Comprehensive analytics
  • The platform provides comprehensive analytics tools, enabling users to gain deep insights from survey data. This feature is particularly beneficial for data-driven decision-making.
Robust collaboration tools
  • Alchemer's collaboration tools facilitate teamwork, allowing multiple users to work on survey projects simultaneously. This feature is ideal for larger teams and organizations.
Complex for beginners
  • Alchemer's advanced features can be overwhelming for beginners, requiring a learning curve to fully utilize the platform's capabilities. This complexity may be a barrier for new users.
Higher pricing
  • The platform's advanced features come at a higher price point, which may be a consideration for budget-conscious businesses. This pricing may limit accessibility for smaller organizations.

SurveySparrow vs Alchemer: At A Glance

Decision FactorSurveySparrowAlchemer
Value to Price
Good4.2
Excellent4.4
Ease of Use
Excellent4.5
Excellent4.6
Functionality
Excellent4.3
Excellent4.7
Scalability
Excellent4.4
Excellent4.5
Integrations
Excellent4.3
Excellent4.6
Customer Support
Good4.2
Excellent4.4
Security
Excellent4.3
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

SurveySparrow vs Alchemer: A Detailed Breakdown of Key Features

FeaturesSurveySparrowAlchemer
Customizable Templates
Excellent4.4
Excellent4.6
Data Analytics
Excellent4.3
Excellent4.7
Mobile Responsiveness
Excellent4.5
Excellent4.4
Survey Logic
Excellent4.3
Excellent4.6
Collaboration Tools
Good4.2
Excellent4.5
Reporting Features
Excellent4.3
Excellent4.7

Customizable Templates

SurveySparrow offers a range of customizable templates that make it easy to create visually appealing surveys. Alchemer, however, provides more advanced customization options, allowing for greater flexibility in design. If you need highly customizable templates, Alchemer is the better choice.

Data Analytics

Alchemer excels in data analytics, offering comprehensive tools for analyzing survey results. SurveySparrow provides essential analytics features, but Alchemer's advanced capabilities make it a superior choice for data-driven decision-making. If data analytics is a priority, Alchemer is the way to go.

Mobile Responsiveness

Both SurveySparrow and Alchemer offer mobile-responsive surveys, ensuring a seamless experience for users on any device. SurveySparrow's mobile responsiveness is slightly more intuitive, making it a better choice for mobile-focused surveys.

Survey Logic

Alchemer offers advanced survey logic features, allowing for complex branching and conditional logic. SurveySparrow provides basic survey logic, suitable for simpler surveys. If you require advanced survey logic, Alchemer is the preferred option.

Collaboration Tools

Alchemer provides robust collaboration tools, making it easy for teams to work together on survey projects. SurveySparrow offers basic collaboration features, suitable for smaller teams. If collaboration is key, Alchemer is the better choice.

Reporting Features

Alchemer's reporting features are more advanced, offering detailed insights and customizable reports. SurveySparrow provides essential reporting tools, but Alchemer's capabilities make it a superior choice for in-depth reporting. If reporting is crucial, Alchemer is the way to go.

Pricing Comparison of SurveySparrow and Alchemer

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of SurveySparrow and Alchemer. This comparison will highlight the best option for creating your surveys.

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SurveySparrow Pricing Plans

Free
For Small Businesses
$0
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Free includes:
  • 3 active surveys to engage with your audience.
  • 10 questions per survey for detailed insights.
  • Basic survey features to get started easily.
  • Ideal for small-scale survey needs.
Basic (Surveys)
For Small Businesses
$19

per month

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Basic (Surveys) includes: Free, plus:
  • 2,500 responses per year to track trends.
  • 1 full user access for managing surveys.
  • 10,000 contacts to reach a larger audience.
  • Schedule surveys to automate feedback collection.
Starter (Surveys)
For Small Businesses
$39

per month

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Starter (Surveys) includes: Basic (Surveys), plus:
  • 15,000 responses per year to analyze trends.
  • 1 full user access for survey management.
  • 20,000 contacts to expand your reach.
  • Schedule reports for timely insights.
Business (Surveys)
For Medium Businesses
$79

per month

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Business (Surveys) includes: Starter (Surveys), plus:
  • 3 full users for collaborative survey management.
  • 200,000 contacts to maximize outreach.
  • Survey branding for professional appearance.
  • Password protected reports for secure data sharing.
Professional (Surveys)
For Large Enterprises
$249

per month

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Professional (Surveys) includes: Business (Surveys), plus:
  • 5 full users for enhanced collaboration.
  • Custom SMTP for personalized email delivery.
  • Two-factor authentication for added security.
  • 200,000 contacts to broaden your audience.
Enterprise (Surveys)
For Large Enterprises
Contact sales
Request Pricingright_arrow
Enterprise (Surveys) includes: Professional (Surveys), plus:
  • Global throttling for optimized performance.
  • Custom data center for data sovereignty.
  • Single Sign-On (SSO) for seamless access.
  • Maximize survey potential with custom limits.
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Alchemer Pricing Plans

Collaborator
For Individuals
$55

per month per user

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Collaborator includes:
  • Custom survey branding to maintain brand consistency.
  • Email support for resolving queries and issues.
  • Data report downloads for easy data analysis.
  • Survey logic to create dynamic and interactive surveys.
Professional
For Small Businesses
$165

per month per user

Try For Freeright_arrow
Includes Collaborator, plus:
  • Phone support for immediate assistance and support.
  • Offline/Kiosk mode for data collection without internet.
  • Increased annual number of responses for larger data sets.
  • Send email campaigns to reach a wider audience.
Full Access
For Large Enterprises
$275

per month per user

Try For Freeright_arrow
Includes Professional, plus:
  • Advanced survey analysis for detailed insights.
  • Market research questions for targeted data collection.
  • Raw data exports for comprehensive data handling.
  • Priority phone and email support for urgent needs.

Our Rating Methodology

We thoroughly evaluate each survey tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations meet diverse needs. Each factor is weighted to provide an accurate final rating, helping you choose the best tool for your requirements.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

SurveySparrow or Alchemer: Which One Matches Your Business Needs?

Choose SurveySparrow If You Need ...

  • User-friendly survey tool

    If you are a beginner or small business owner looking for an easy-to-use survey tool, SurveySparrow is the ideal choice. Its intuitive interface and engaging survey designs make it accessible for users with limited technical expertise.

  • Cost-effective solution

    If you are a budget-conscious organization seeking a cost-effective survey solution, SurveySparrow offers competitive pricing with essential features. This affordability makes it an attractive option for businesses of all sizes.

Choose Alchemer If You Need ...

  • Advanced survey features

    If you are a business requiring advanced survey features and customization options, Alchemer is the superior choice. Its comprehensive tools and flexibility make it ideal for complex survey needs.

  • Data-driven decision-making

    If you are a data-driven organization seeking comprehensive analytics tools, Alchemer provides the necessary capabilities. Its advanced analytics features enable deep insights and informed decision-making.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.