logo

SurveyPlanet vs SurveySparrow (2025 Comparison)

No Logo
Author

Anastasia Belyh

Last Update

Jan 31, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Good Value For Price
4.2

0

No Logo
SurveyPlanet

SurveyPlanet offers a user-friendly interface and cost-effective solution for creating surveys. It's ideal for beginners and those seeking a straightforward survey tool.

  • User-friendly interface for beginners
  • Cost-effective solution for surveys
  • Basic integrations available
  • Reliable customer support
  • Limited advanced features
  • Basic offline survey capabilities
  • Fewer customization options

Free plan?

Yes

Starting price

$20 per month
Excellent Value For Price
4.5

0

No Logo
SurveySparrow

SurveySparrow transforms surveys into engaging conversations with its chat-like format. Its advanced analytics and wide range of integrations make it a powerful tool for businesses.

  • Engaging chat-like surveys
  • Advanced analytics and reporting
  • Wide range of integrations
  • Superior customer support
  • Higher price point
  • Complex for beginners
  • Requires internet for full features

Free plan?

Yes

Starting price

$19.00 per month

What is SurveyPlanet?

SurveyPlanet is a versatile online survey tool that allows users to create, distribute, and analyze surveys with ease. It offers a user-friendly interface and a variety of templates to help users get started quickly. Whether you're conducting market research, gathering customer feedback, or running academic studies, SurveyPlanet provides the tools you need to collect valuable insights. Its intuitive design and robust features make it a go-to choice for individuals and businesses looking to streamline their survey process.

What is SurveySparrow?

SurveySparrow is an innovative survey platform that transforms traditional surveys into engaging conversations. It offers a range of features, including chat-like surveys, NPS surveys, and offline surveys, making it ideal for businesses looking to enhance customer engagement and gather actionable insights. With its user-friendly interface and powerful analytics, SurveySparrow helps organizations make data-driven decisions and improve customer satisfaction. Whether you're a small business or a large enterprise, SurveySparrow provides the flexibility and scalability to meet your survey needs.

Pros and Cons of SurveyPlanet vs SurveySparrow

No Logo

Pros & Cons of SurveyPlanet

User-friendly interface
  • SurveyPlanet offers a user-friendly interface that makes it easy for beginners to create and distribute surveys. Its intuitive design ensures a smooth experience for users of all skill levels.
Cost-effective solution
  • SurveyPlanet provides a cost-effective solution for users who need to conduct surveys without breaking the bank. Its pricing structure offers excellent value for the features it provides.
Reliable customer support
  • SurveyPlanet offers reliable customer support, ensuring users receive assistance when needed. Its support team is responsive and knowledgeable, providing valuable help to users.
Limited advanced features
  • SurveyPlanet lacks some of the advanced features found in other survey tools, making it less suitable for users who require more complex functionalities.
Basic offline survey capabilities
  • SurveyPlanet offers basic offline survey capabilities, which may not be sufficient for users who frequently operate in areas with limited connectivity.
No Logo

Pros & Cons of SurveySparrow

Engaging chat-like surveys
  • SurveySparrow's chat-like surveys transform the survey experience into a conversational interaction, enhancing user engagement and response rates.
Advanced analytics and reporting
  • SurveySparrow provides advanced analytics and reporting features, allowing users to gain deeper insights into survey data and make data-driven decisions.
Wide range of integrations
  • SurveySparrow offers a wide range of integrations, allowing users to seamlessly connect with various business applications and streamline their workflow.
Higher price point
  • SurveySparrow's advanced features come at a higher price point, which may not be suitable for users with limited budgets.
Complex for beginners
  • SurveySparrow's advanced features and functionalities may be complex for beginners, requiring a learning curve to fully leverage its potential.

SurveyPlanet vs SurveySparrow: At A Glance

Decision FactorSurveyPlanetSurveySparrow
Value to Price
Good4.0
Excellent4.5
Ease of Use
Excellent4.3
Excellent4.6
Functionality
Good4.1
Excellent4.7
Scalability
Good4.2
Excellent4.6
Integrations
Good4.0
Excellent4.5
Customer Support
Good4.1
Excellent4.6
Security
Good4.2
Excellent4.5
Overall Rating
Good4.2
Excellent4.5

Value to Price

SurveyPlanet offers a competitive pricing structure that provides excellent value for its features. It is ideal for users who need a cost-effective solution without compromising on essential functionalities. SurveySparrow, on the other hand, offers a slightly higher price point but justifies it with advanced features and superior user engagement tools. If you're looking for a budget-friendly option, SurveyPlanet is a great choice, while SurveySparrow is better for those who prioritize advanced features.

Ease of Use

Both SurveyPlanet and SurveySparrow are designed with user-friendliness in mind. SurveyPlanet's interface is straightforward, making it easy for beginners to navigate. SurveySparrow, however, takes ease of use to the next level with its intuitive design and chat-like surveys, which enhance user engagement. If you value simplicity, SurveyPlanet is a solid choice, but for a more engaging experience, SurveySparrow stands out.

Functionality

SurveyPlanet provides a robust set of features that cater to basic and intermediate survey needs. It includes various question types and templates. SurveySparrow excels in functionality with its conversational surveys and advanced analytics, making it suitable for businesses seeking in-depth insights. If you need basic functionality, SurveyPlanet is sufficient, but for advanced features, SurveySparrow is the better option.

Scalability

SurveyPlanet is well-suited for small to medium-sized projects, offering scalability to a certain extent. SurveySparrow, however, is designed to grow with your business, providing scalability for larger enterprises. If you're planning to expand your survey efforts, SurveySparrow is the more scalable choice, while SurveyPlanet is ideal for smaller projects.

Integrations

SurveyPlanet offers basic integrations with popular tools, making it easy to connect with other platforms. SurveySparrow, however, provides a wider range of integrations, allowing for seamless connectivity with various business applications. If you require extensive integrations, SurveySparrow is the better choice, while SurveyPlanet covers the essentials.

Customer Support

SurveyPlanet offers reliable customer support, ensuring users receive assistance when needed. SurveySparrow goes a step further with its dedicated support team and comprehensive resources, providing a superior support experience. If customer support is a priority, SurveySparrow is the better option, while SurveyPlanet offers adequate support for most users.

Security

Both SurveyPlanet and SurveySparrow prioritize security, ensuring user data is protected. SurveyPlanet offers standard security measures, while SurveySparrow provides enhanced security features, making it a preferred choice for businesses with stringent security requirements. If security is a top concern, SurveySparrow is the more secure option, while SurveyPlanet offers reliable protection.

Overall Rating

SurveyPlanet is a reliable and cost-effective survey tool, ideal for users with basic to intermediate needs. SurveySparrow, with its advanced features and superior user engagement, is better suited for businesses seeking comprehensive survey solutions. If you're looking for a budget-friendly option, SurveyPlanet is a great choice, while SurveySparrow is the better option for advanced features and scalability.

SurveyPlanet vs SurveySparrow: A Detailed Breakdown of Key Features

FeaturesSurveyPlanetSurveySparrow
Customizable Templates
Excellent4.3
Excellent4.6
Real-time Analytics
Good4.2
Excellent4.7
Mobile Responsiveness
Good4.1
Excellent4.5
Offline Surveys
Good3.8
Excellent4.6
Chat-like Surveys
Good3.9
Excellent4.8
NPS Surveys
Good4.0
Excellent4.7

Customizable Templates

SurveyPlanet offers a variety of customizable templates that make it easy to create surveys tailored to your needs. You can choose from different themes and question types to suit your audience. SurveySparrow, however, takes customization to the next level with its advanced design options and interactive elements. If you want a simple yet effective template, SurveyPlanet is a good choice, but for more dynamic and engaging designs, SurveySparrow is the way to go.

Real-time Analytics

Both SurveyPlanet and SurveySparrow provide real-time analytics to help you track survey responses as they come in. SurveyPlanet offers basic analytics that are easy to understand, making it suitable for users who need straightforward insights. SurveySparrow, on the other hand, provides more detailed analytics with advanced reporting features, allowing for deeper data analysis. If you need basic analytics, SurveyPlanet is sufficient, but for comprehensive insights, SurveySparrow is the better option.

Mobile Responsiveness

SurveyPlanet ensures that surveys are mobile-responsive, allowing respondents to complete them on any device. This feature is essential for reaching a wider audience. SurveySparrow also offers mobile responsiveness but enhances the experience with its chat-like surveys, which are particularly engaging on mobile devices. If mobile accessibility is a priority, both tools are suitable, but for a more interactive mobile experience, SurveySparrow stands out.

Offline Surveys

SurveyPlanet provides basic offline survey capabilities, allowing you to collect responses without an internet connection. This feature is useful for field research and events. SurveySparrow, however, offers more robust offline survey options, making it ideal for businesses that frequently operate in areas with limited connectivity. If offline surveys are a key requirement, SurveySparrow is the better choice, while SurveyPlanet covers the basics.

Chat-like Surveys

SurveyPlanet offers traditional survey formats, which are effective for straightforward data collection. SurveySparrow, however, introduces chat-like surveys that transform the survey experience into a conversational interaction. This feature enhances user engagement and response rates. If you prefer a conventional survey format, SurveyPlanet is suitable, but for a more engaging and interactive experience, SurveySparrow is the better option.

NPS Surveys

SurveyPlanet provides basic NPS survey capabilities, allowing you to measure customer loyalty and satisfaction. SurveySparrow, however, offers advanced NPS survey features with detailed analytics and reporting, making it ideal for businesses looking to gain deeper insights into customer sentiment. If you need basic NPS surveys, SurveyPlanet is sufficient, but for comprehensive NPS analysis, SurveySparrow is the better choice.

Pricing Comparison of SurveyPlanet and SurveySparrow

We’ve compiled the pricing tables and highlighted the key features of both SurveyPlanet and SurveySparrow to aid in your decision-making process. Let’s explore what each platform has to offer.

No Logo

SurveyPlanet Pricing Plans

Free
For Individuals
$0

per month

Get Startedright_arrow
Free includes:
  • Access to over 90 pre-written survey templates for quick setup.
  • Basic survey themes to customize the look of your surveys.
  • SSL security ensures all data is transmitted securely.
  • Ability to create surveys in over 30 languages for global reach.
Pro
For Small Businesses
$20

per month

Try For Freeright_arrow
Includes Free, plus:
  • Custom themes to create visually appealing surveys.
  • Question branching to show questions based on previous answers.
  • Survey results filtering for precise data analysis.
  • Create surveys with AI to save time and effort.
Enterprise
For Large Enterprises
$350

per year

Try For Freeright_arrow
Includes Pro, plus:
  • Analyze results with AI for insights and suggestions.
  • Custom survey URLs for a white-labeled experience.
  • API access for integration with your own platform.
  • Survey insights to track performance and optimize surveys.
No Logo

SurveySparrow Pricing Plans

Free
For Small Businesses
$0
Get Startedright_arrow
Free includes:
  • 3 active surveys to engage with your audience.
  • 10 questions per survey for detailed insights.
  • Basic survey features to get started easily.
  • Ideal for small-scale survey needs.
Basic (Surveys)
For Small Businesses
$19

per month

Try For Freeright_arrow
Basic (Surveys) includes: Free, plus:
  • 2,500 responses per year to track trends.
  • 1 full user access for managing surveys.
  • 10,000 contacts to reach a larger audience.
  • Schedule surveys to automate feedback collection.
Starter (Surveys)
For Small Businesses
$39

per month

Try For Freeright_arrow
Starter (Surveys) includes: Basic (Surveys), plus:
  • 15,000 responses per year to analyze trends.
  • 1 full user access for survey management.
  • 20,000 contacts to expand your reach.
  • Schedule reports for timely insights.
Business (Surveys)
For Medium Businesses
$79

per month

Try For Freeright_arrow
Business (Surveys) includes: Starter (Surveys), plus:
  • 3 full users for collaborative survey management.
  • 200,000 contacts to maximize outreach.
  • Survey branding for professional appearance.
  • Password protected reports for secure data sharing.
Professional (Surveys)
For Large Enterprises
$249

per month

Try For Freeright_arrow
Professional (Surveys) includes: Business (Surveys), plus:
  • 5 full users for enhanced collaboration.
  • Custom SMTP for personalized email delivery.
  • Two-factor authentication for added security.
  • 200,000 contacts to broaden your audience.
Enterprise (Surveys)
For Large Enterprises
Contact sales
Request Pricingright_arrow
Enterprise (Surveys) includes: Professional (Surveys), plus:
  • Global throttling for optimized performance.
  • Custom data center for data sovereignty.
  • Single Sign-On (SSO) for seamless access.
  • Maximize survey potential with custom limits.

Our Rating Methodology

We thoroughly evaluate each survey tool, focusing on key aspects like ease of use, functionality, and scalability. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations align with your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

SurveyPlanet or SurveySparrow: Which One Matches Your Business Needs?

Choose SurveyPlanet If You Need ...

  • User-friendly survey tool

    If you are a beginner or small business owner looking for an easy-to-use survey tool, SurveyPlanet is a great choice. Its user-friendly interface and cost-effective pricing make it ideal for those new to survey creation.

  • Cost-effective solution

    If you need a budget-friendly survey tool that offers essential features without breaking the bank, SurveyPlanet is the way to go. It provides excellent value for its pricing, making it suitable for cost-conscious users.

Choose SurveySparrow If You Need ...

  • Engaging survey experience

    If you want to create engaging surveys that enhance user interaction, SurveySparrow is the better choice. Its chat-like surveys and advanced analytics make it ideal for businesses seeking to improve response rates and gain deeper insights.

  • Advanced features and integrations

    If you require advanced features and a wide range of integrations, SurveySparrow is the tool for you. Its comprehensive functionality and seamless connectivity with other applications make it suitable for businesses with complex survey needs.

Frequently Asked Questions

No Logo
Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.