SurveyMonkey vs Zoho Survey (2025 Comparison)
SurveyMonkey offers a comprehensive suite of features, including advanced logic branching and robust reporting tools. It's an excellent choice for businesses seeking in-depth survey capabilities.
- Wide range of templates
- Advanced logic branching
- Robust reporting tools
- Higher pricing for advanced features
- Limited free plan options
Free plan?
YesStarting price
$25 per month per user
Zoho Survey provides affordable pricing and a user-friendly interface, making it an attractive option for budget-conscious users. It offers essential survey features without breaking the bank.
- Affordable pricing
- User-friendly interface
- Good customer support
- Limited advanced features
- Fewer integrations available
Free plan?
YesStarting price
What is SurveyMonkey?
SurveyMonkey is a powerful online survey tool that allows users to create, distribute, and analyze surveys with ease. It offers a wide range of templates and customization options, making it suitable for businesses, educators, and researchers. With its intuitive interface, you can quickly gather valuable insights and feedback from your audience, helping you make informed decisions. Whether you're conducting market research or gathering employee feedback, SurveyMonkey simplifies the process, saving you time and effort.
What is Zoho Survey?
Zoho Survey is a versatile survey software that empowers users to create and distribute surveys effortlessly. It offers a user-friendly interface with a variety of templates and customization options, making it ideal for businesses, educators, and researchers. With Zoho Survey, you can collect valuable insights and feedback from your audience, helping you make informed decisions. Whether you're conducting market research or gathering employee feedback, Zoho Survey streamlines the process, saving you time and effort.
Pros and Cons of SurveyMonkey vs Zoho Survey
Pros & Cons of SurveyMonkey
- SurveyMonkey offers an extensive selection of templates, making it easy to create professional surveys tailored to your needs. This variety ensures you can find the perfect template for any survey type.
- With SurveyMonkey's advanced logic branching, you can create complex survey paths that enhance the respondent experience. This feature allows for more personalized and interactive surveys.
- SurveyMonkey provides powerful reporting tools that enable you to analyze survey data effectively. You can generate detailed reports and visualize data for better decision-making.
- SurveyMonkey's advanced features come at a higher price point, which may be a consideration for budget-conscious users. However, the investment is justified by the comprehensive capabilities offered.
- SurveyMonkey's free plan offers limited features, which may not be sufficient for users with more complex survey needs. Upgrading to a paid plan is necessary for access to advanced functionalities.
Pros & Cons of Zoho Survey
- Zoho Survey offers competitive pricing, making it an attractive option for budget-conscious users. You can access essential survey features without breaking the bank.
- Zoho Survey's user-friendly interface makes it easy for users to create and distribute surveys. The intuitive design ensures a smooth experience for both beginners and experienced users.
- Zoho Survey provides reliable customer support, ensuring users can get assistance when needed. The support team is responsive and helpful, addressing any issues promptly.
- Zoho Survey may lack some advanced features found in other survey tools, which could be a drawback for users with more complex survey requirements.
- Zoho Survey offers fewer integrations compared to some competitors, which may limit its versatility for users who rely on multiple tools for their workflow.
SurveyMonkey vs Zoho Survey: At A Glance
SurveyMonkey vs Zoho Survey: A Detailed Breakdown of Key Features
Customizable Templates
SurveyMonkey offers a wide range of customizable templates that make it easy to create professional surveys. You can tailor these templates to suit your specific needs, ensuring your surveys look polished and engaging. Zoho Survey also provides customizable templates, but some users may find the options slightly more limited. If you value a diverse selection of templates, SurveyMonkey is the better choice.
Logic Branching
SurveyMonkey excels in logic branching, allowing you to create complex survey paths based on respondents' answers. This feature enhances the survey experience by making it more interactive and personalized. Zoho Survey also offers logic branching, but some users may find it less intuitive. If you need advanced logic branching, SurveyMonkey is the superior option.
Reporting and Analysis
SurveyMonkey provides robust reporting and analysis tools, enabling you to gain valuable insights from your survey data. You can easily generate detailed reports and visualize your data for better decision-making. Zoho Survey also offers reporting features, but some users may find them less comprehensive. If you require advanced reporting capabilities, SurveyMonkey is the better choice.
Mobile Responsiveness
SurveyMonkey ensures that your surveys are mobile-responsive, allowing respondents to complete them on any device. This feature is crucial for reaching a wider audience and improving response rates. Zoho Survey also offers mobile responsiveness, but some users may find the experience less seamless. If mobile responsiveness is a priority, SurveyMonkey is the more reliable option.
Collaboration Tools
SurveyMonkey offers collaboration tools that make it easy for teams to work together on surveys. You can share surveys, collaborate on design, and review results with your team members. Zoho Survey also provides collaboration features, but some users may find them less robust. If collaboration is essential, SurveyMonkey is the better choice.
Data Export Options
SurveyMonkey provides a variety of data export options, allowing you to easily export your survey data for further analysis. You can export data in multiple formats, making it convenient for integration with other tools. Zoho Survey also offers data export options, but some users may find them less flexible. If data export is important, SurveyMonkey is the more versatile option.
Pricing Comparison of SurveyMonkey and Zoho Survey
We’ve compiled the pricing tables and highlighted the key features of both SurveyMonkey and Zoho Survey to aid in your decision-making process. Let’s explore what each platform has to offer.
SurveyMonkey Pricing Plans
- Gather comments all in one place for easy access.
- Notify others when you get new responses instantly.
- Shared asset library for on-brand surveys.
- Free integrations with popular collaboration apps.
- Phone support and 24/7 email support for assistance.
- Multilingual surveys for global reach.
- Sentiment analysis and click map data visualization.
- Unlimited filter and compare rules, data trends.
- HIPAA-compliant features for enhanced security.
- Integrations with Salesforce, Marketo, Eloqua, and Tableau.
- Dedicated customer success manager for personalized support.
- Enhanced governance and security features for control.
Zoho Survey Pricing Plans
- Access to over 250 survey templates for quick setup.
- Real-time responses to monitor survey results instantly.
- Export surveys and reports as PDFs for easy sharing.
- HTTPS encryption and password protection for security.
- Unlimited questions to gather detailed insights.
- Eventbrite, Slack, Shopify, and Zendesk integrations.
- Offline response collection for areas with no internet.
- Sentiment analysis to categorize feedback emotions.
- Zoho Sheet integration for advanced data analysis.
- SMS distribution for wider reach and engagement.
- Customizable reports with trend analysis and filtering.
- NPS, CSAT, and CES metrics for customer satisfaction.
- Multilingual surveys to reach a global audience.
- Piping logic for personalized survey experiences.
- Tableau and Google Sheets integration for data analysis.
- Custom script conditions for tailored survey actions.
- User management for secure data access and control.
- Department creation for organized data management.
- Single sign-on for simplified user authentication.
- Priority support and personalized training.
Our Rating Methodology
We thoroughly test each survey tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
SurveyMonkey or Zoho Survey: Which One Matches Your Business Needs?
Choose SurveyMonkey If You Need ...
- Advanced survey features
If you need a survey tool with advanced features like logic branching and robust reporting, SurveyMonkey is the better choice. It offers a comprehensive suite of tools that cater to complex survey needs.
- Wide range of templates
If you value a diverse selection of templates for creating professional surveys, SurveyMonkey is the superior option. Its extensive template library ensures you can find the perfect design for any survey type.
Choose Zoho Survey If You Need ...
- Budget-friendly option
If you're looking for an affordable survey tool that offers essential features, Zoho Survey is the better choice. It provides competitive pricing without compromising on quality.
- User-friendly interface
If you prioritize ease of use and a user-friendly interface, Zoho Survey is the superior option. Its intuitive design ensures a smooth experience for both beginners and experienced users.
Frequently Asked Questions
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Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
