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SurveyMonkey vs Formstack (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 31, 2025

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Excellent Value For Price
4.3

0

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SurveyMonkey

SurveyMonkey offers a user-friendly interface with extensive templates and advanced data analysis tools. It's perfect for businesses seeking comprehensive survey solutions.

  • Extensive template library
  • Advanced data analysis tools
  • User-friendly interface
  • Limited workflow automation
  • Higher cost for premium features

Free plan?

Yes

Starting price

$25 per month per user
Good Value For Price
4.1

0

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Formstack

Formstack provides robust workflow automation and seamless integrations, making it ideal for businesses looking to streamline processes and enhance collaboration.

  • Robust workflow automation
  • Seamless integrations
  • Excellent collaboration features
  • Steeper learning curve
  • Limited data analysis tools

Free plan?

No

Starting price

$83 per month

What is SurveyMonkey?

SurveyMonkey is a powerful online survey tool that allows users to create, distribute, and analyze surveys with ease. It offers a wide range of templates and question types, making it suitable for various industries and purposes. Whether you're gathering customer feedback, conducting market research, or evaluating employee satisfaction, SurveyMonkey provides the tools you need to collect valuable insights. Its intuitive interface and robust analytics help users make data-driven decisions, enhancing their daily operations and strategic planning.

What is Formstack?

Formstack is a versatile form-building software that empowers users to create custom forms, surveys, and workflows without any coding knowledge. It streamlines data collection and automates processes, making it ideal for businesses looking to improve efficiency. With its drag-and-drop interface, users can easily design forms tailored to their specific needs, whether for lead generation, event registration, or customer feedback. Formstack's integration capabilities with popular apps further enhance its utility, helping users manage data seamlessly in their daily operations.

Pros and Cons of SurveyMonkey vs Formstack

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Pros & Cons of SurveyMonkey

Extensive template library
  • SurveyMonkey offers a wide range of customizable templates, making it easy to create surveys for various purposes. This feature saves time and ensures consistency in survey design.
Advanced data analysis tools
  • With SurveyMonkey's robust data analysis tools, users can gain valuable insights from survey results. The detailed reports and visualizations help in making informed decisions.
User-friendly interface
  • SurveyMonkey's intuitive interface allows users to create and manage surveys effortlessly. Its ease of use makes it accessible to users with varying levels of technical expertise.
Limited workflow automation
  • While SurveyMonkey offers some automation features, it lacks the comprehensive workflow automation capabilities found in other tools like Formstack. This limitation may require manual intervention for certain tasks.
Higher cost for premium features
  • SurveyMonkey's premium features come at a higher cost, which may not be feasible for small businesses or individuals with limited budgets. Users may need to evaluate the cost-benefit ratio before opting for advanced features.
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Pros & Cons of Formstack

Robust workflow automation
  • Formstack excels in workflow automation, allowing users to streamline processes and improve efficiency. Its automation capabilities are ideal for managing repetitive tasks and reducing manual effort.
Seamless integrations
  • Formstack offers seamless integrations with a wide range of third-party applications, enhancing its functionality and versatility. This feature allows users to connect their forms with other tools effortlessly.
Excellent collaboration features
  • Formstack's collaboration features enable teams to work together efficiently, making it easy to share and edit forms. This capability is particularly beneficial for projects involving multiple stakeholders.
Steeper learning curve
  • Formstack's advanced features may require a learning curve for new users. While its capabilities are extensive, users may need time to fully understand and utilize its potential.
Limited data analysis tools
  • Compared to SurveyMonkey, Formstack's data analysis tools are more limited. Users seeking in-depth analysis and reporting may find SurveyMonkey's offerings more suitable for their needs.

SurveyMonkey vs Formstack: At A Glance

Decision FactorSurveyMonkeyFormstack
Value to Price
Good4.2
Good4.0
Ease of Use
Excellent4.4
Excellent4.3
Functionality
Excellent4.5
Good4.2
Scalability
Excellent4.3
Good4.1
Integrations
Good4.1
Excellent4.4
Customer Support
Good4.2
Good4.0
Security
Excellent4.3
Good4.2
Overall Rating
Excellent4.3
Good4.1

Value to Price

SurveyMonkey offers a comprehensive suite of features at a competitive price, making it a great value for businesses of all sizes. Its extensive template library and advanced analytics justify its cost. Formstack, while slightly more expensive, provides robust form-building capabilities and seamless integrations, offering good value for those needing custom workflows. SurveyMonkey is better for those seeking a cost-effective survey solution.

Ease of Use

SurveyMonkey's user-friendly interface allows users to create surveys quickly, even without technical expertise. Its intuitive design makes it accessible for beginners. Formstack also offers a drag-and-drop interface, but its advanced features may require a learning curve. SurveyMonkey is ideal for users prioritizing ease of use.

Functionality

SurveyMonkey excels in survey creation and analysis, offering a wide range of question types and reporting tools. Formstack, on the other hand, provides more flexibility in form creation and workflow automation, making it suitable for complex data collection needs. SurveyMonkey is better for straightforward survey tasks.

Scalability

SurveyMonkey supports scalability with its enterprise solutions, allowing businesses to expand their survey capabilities as needed. Formstack also scales well, offering solutions for growing businesses with increasing data collection demands. SurveyMonkey is preferable for those focusing on survey scalability.

Integrations

Formstack shines in integrations, connecting seamlessly with numerous third-party applications, enhancing its functionality. SurveyMonkey also offers integrations, but Formstack's extensive options make it more versatile for users needing diverse app connections. Formstack is better for integration-focused users.

Customer Support

SurveyMonkey provides reliable customer support, including a comprehensive help center and responsive service. Formstack also offers support, but users have noted longer response times. SurveyMonkey is preferable for those valuing prompt customer assistance.

Security

Both SurveyMonkey and Formstack prioritize security, offering data encryption and compliance with industry standards. SurveyMonkey's additional security features, such as password protection and IP restrictions, provide an extra layer of protection. SurveyMonkey is better for security-conscious users.

Overall Rating

SurveyMonkey's overall rating reflects its strong performance across various dimensions, making it a reliable choice for survey needs. Formstack, while slightly lower in rating, remains a solid option for those seeking versatile form-building capabilities. SurveyMonkey is the preferred choice for comprehensive survey solutions.

SurveyMonkey vs Formstack: A Detailed Breakdown of Key Features

FeaturesSurveyMonkeyFormstack
Custom Templates
Excellent4.5
Excellent4.3
Data Analysis Tools
Excellent4.6
Good4.2
Workflow Automation
Good4.2
Excellent4.5
Mobile Responsiveness
Excellent4.4
Excellent4.3
Collaboration Features
Excellent4.3
Excellent4.4
Reporting Capabilities
Excellent4.5
Excellent4.3

Custom Templates

SurveyMonkey offers a vast library of customizable templates, allowing you to create surveys tailored to your specific needs. I found it incredibly helpful when I needed to quickly design a survey without starting from scratch. Formstack also provides templates, but SurveyMonkey's variety and ease of customization make it stand out. If you value a wide range of ready-to-use templates, SurveyMonkey is the better choice.

Data Analysis Tools

SurveyMonkey excels in data analysis, offering robust tools to interpret survey results effectively. I appreciated the detailed reports and visualizations that helped me make informed decisions. Formstack provides analysis features too, but SurveyMonkey's advanced analytics give it an edge. If you need comprehensive data analysis, SurveyMonkey is the way to go.

Workflow Automation

Formstack shines in workflow automation, allowing you to streamline processes and save time. I found its automation capabilities particularly useful for managing repetitive tasks. SurveyMonkey offers some automation, but Formstack's focus on this feature makes it superior. If automation is a priority, Formstack is the better option.

Mobile Responsiveness

Both SurveyMonkey and Formstack ensure mobile responsiveness, making it easy for respondents to complete surveys on any device. I appreciated how both tools maintained the survey's integrity across platforms. However, SurveyMonkey's seamless mobile experience gives it a slight advantage. If mobile responsiveness is crucial, SurveyMonkey is the preferred choice.

Collaboration Features

Formstack offers excellent collaboration features, enabling teams to work together efficiently. I found its sharing and editing capabilities beneficial for team projects. SurveyMonkey also supports collaboration, but Formstack's focus on teamwork makes it more appealing. If collaboration is key, Formstack is the better choice.

Reporting Capabilities

SurveyMonkey's reporting capabilities are top-notch, providing detailed insights and customizable reports. I relied on its reports to present data clearly to stakeholders. Formstack offers reporting too, but SurveyMonkey's depth and flexibility make it superior. If reporting is a priority, SurveyMonkey is the better option.

Pricing Comparison of SurveyMonkey and Formstack

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of SurveyMonkey and Formstack. This comparison will highlight the best option for your data collection needs.

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SurveyMonkey Pricing Plans

Team Advantage
For Small Businesses
$25

per month per user

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Team Advantage includes:
  • Gather comments all in one place for easy access.
  • Notify others when you get new responses instantly.
  • Shared asset library for on-brand surveys.
  • Free integrations with popular collaboration apps.
Team Premier
For Large Enterprises
$75

per month per user

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Includes Team Advantage, plus:
  • Phone support and 24/7 email support for assistance.
  • Multilingual surveys for global reach.
  • Sentiment analysis and click map data visualization.
  • Unlimited filter and compare rules, data trends.
Enterprise
For Large Enterprises
Contact sales
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Includes Team Premier, plus:
  • HIPAA-compliant features for enhanced security.
  • Integrations with Salesforce, Marketo, Eloqua, and Tableau.
  • Dedicated customer success manager for personalized support.
  • Enhanced governance and security features for control.
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Formstack Pricing Plans

Forms
For Small Businesses
$83

per month

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Forms includes:
  • Store up to 1,000 submissions per form.
  • Access to unlimited form views and submissions.
  • Dynamic task assignment for efficient workflow.
  • Custom branding to match your business identity.
Documents
For Small Businesses
$83

per month

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Documents includes:
  • Integrate with existing systems seamlessly.
  • Unlimited document senders for flexibility.
  • 600 annual merges for document management.
  • Custom branding for professional appearance.
Suite
For Large Enterprises
$250

per month

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Suite includes: Forms, Documents, and Sign together.
  • 10GB storage for extensive data management.
  • 250 document merges and 100 document templates.
  • Unlimited document signatures for flexibility.
  • Advanced workflow features like step logic and group approvals.
Enterprise
For Large Enterprises
Contact sales
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Enterprise includes: Customized solutions for your needs.
  • Eligible for single-sign on features for security.
  • User-level permissions and account management.
  • Maintain security and compliance requirements.

Our Rating Methodology

We thoroughly evaluate each form-building tool, focusing on key aspects like functionality, ease of use, and integrations. By analyzing user feedback and testing features, we ensure our recommendations align with user needs. Each factor is weighted to provide an accurate final rating, helping you choose the best tool for your requirements.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

SurveyMonkey or Formstack: Which One Matches Your Business Needs?

Choose SurveyMonkey If You Need ...

  • User-friendly survey creation

    If you are a beginner or small business owner looking for an easy-to-use survey creation tool, SurveyMonkey is the ideal choice. Its intuitive interface and extensive template library make it accessible for users with varying levels of expertise.

  • Advanced data analysis

    If you require comprehensive data analysis tools to gain valuable insights from survey results, SurveyMonkey is the better option. Its robust analytics and reporting capabilities help you make informed decisions based on survey data.

Choose Formstack If You Need ...

  • Streamlined workflow automation

    If you need to automate repetitive tasks and streamline processes, Formstack is the superior choice. Its robust workflow automation capabilities allow you to improve efficiency and reduce manual effort in data collection.

  • Seamless integrations

    If you require seamless integrations with a wide range of third-party applications, Formstack is the better option. Its extensive integration capabilities enhance functionality and allow for effortless data management across platforms.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.