SpotOn

4.5

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SpotOn Pricing & Plans (2024 Guide)

Q: What are the pricing plans available for SpotOn?

SpotOn offers a range of pricing plans tailored to different business needs. Each plan includes various features such as payment processing, marketing tools, and customer engagement solutions. To find the best fit for your business, it's recommended to contact SpotOn directly for a customized quote based on your specific requirements.

Q: Does SpotOn offer a free trial?

Yes, SpotOn provides a free trial for businesses to explore its features and determine if it meets their needs. This trial period allows you to test the platform's capabilities, including payment processing, marketing tools, and customer engagement features, before committing to a paid plan.

Q: Are there any setup fees for SpotOn?

SpotOn may charge setup fees depending on the complexity of your business requirements and the plan you choose. It's best to discuss your specific needs with a SpotOn representative to understand any potential setup costs and how they might impact your overall investment.

Q: Can SpotOn pricing be customized?

Yes, SpotOn offers customizable pricing options to suit the unique needs of your business. By working with a SpotOn representative, you can tailor the features and services included in your plan, ensuring you only pay for what you need and maximizing the value of your investment.

Q: What payment methods does SpotOn support?

SpotOn supports a wide range of payment methods, including credit and debit cards, mobile payments, and contactless options. This flexibility ensures that your customers can pay using their preferred method, enhancing their experience and increasing the likelihood of repeat business.

Q: How does SpotOn handle customer support?

SpotOn provides comprehensive customer support to ensure your business runs smoothly. With a dedicated support team available via phone, email, and chat, you can quickly resolve any issues or get assistance with using the platform's features. This support is crucial for maintaining efficient operations and high customer satisfaction.

Q: Is there a contract required for SpotOn?

SpotOn typically requires a contract, which outlines the terms and conditions of your service agreement. The contract duration and terms may vary based on your chosen plan and business needs. It's important to review the contract details carefully and discuss any questions with a SpotOn representative before signing.

Q: What industries does SpotOn cater to?

SpotOn caters to a wide range of industries, including retail, restaurants, service-based businesses, and more. Its versatile features and customizable plans make it suitable for businesses of all sizes and types, helping them streamline operations, enhance customer engagement, and drive growth.

Q: How does SpotOn ensure data security?

SpotOn prioritizes data security by implementing robust measures to protect sensitive information. This includes encryption, secure payment processing, and compliance with industry standards. By safeguarding your data, SpotOn helps build trust with your customers and ensures the integrity of your business operations.

Q: Can SpotOn integrate with other software?

Yes, SpotOn offers integration capabilities with various third-party software and platforms. This allows you to connect SpotOn with your existing systems, such as accounting, inventory management, and CRM tools, creating a seamless workflow and enhancing overall business efficiency.

Author

Martin Lunendonk

Last Update

Nov 13, 2024

Affiliate Disclaimer

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

4.5

Excellent Value For Price

SpotOn

SpotOn offers a robust platform for businesses to manage payments, marketing, and customer engagement seamlessly. Its comprehensive tools and flexible pricing make it an excellent choice for businesses aiming to streamline operations and enhance customer experiences.

Comprehensive business management tools.
Flexible pricing plans available.
Enhances customer engagement effectively.
May require initial setup time.
Advanced features can be complex.

Free plan?

Yes

Starting price

$99 per month

Try for free

SpotOn Review

What is SpotOn?

SpotOn is a comprehensive business management platform that integrates payment processing, marketing, and customer engagement tools. Its pricing reflects the value of offering a unified solution to streamline operations and enhance customer experiences. With flexible plans, SpotOn ensures businesses can access essential features without overpaying, making it a smart choice for growth-oriented enterprises.

How Much Does SpotOn Cost?

SpotOn offers a variety of pricing plans to cater to different business needs, from small startups to large enterprises. Below is a detailed breakdown of SpotOn’s plans, highlighting their key features and benefits for various business requirements.

SpotOn Pricing Plans

Quick start

For small businesses

per month

Get Started

Quick start includes:

Cloud-based Restaurant POS software for seamless operations.
Powerful dashboard with marketing, reporting, and review management.
Access to SpotOn Capital for financial support.
Additional features and software available for customization.

Counter-service

For small businesses

$99

per month

Try For Free

Includes Quick start, plus:

Employee management for efficient staff operations.
Commission-free online ordering to boost sales.
Processing at 1.99% + 25c for most cards.
Additional features and software available for customization.

Full-service

For small businesses

$135

per month

Try For Free

Includes Counter-service, plus:

Kitchen display system (KDS) touchscreen monitor and Fresh KDS software.
Online ordering and QR order & pay for customer convenience.
Processing at 1.99% + 25c for most cards.
Additional features and software available for customization.

Customize Your Own

For small businesses

Contact sales

Request Pricing

Customize Your Own includes:

Employee scheduling and payroll prep for efficient management.
Tip management and reservations & waitlist features.
Custom hardware pricing and processing rates.
Additional features and software available for customization.

Add-ons

Restaurant setup & implementation

$1,000

per setup

SpotOn Pricing Plans in Detail

Quick start

The Quick start plan is ideal for small counter-service restaurants or cafes looking for a seamless and cost-effective POS solution. It includes essential hardware and software, providing a powerful dashboard for marketing, reporting, and review management. This plan also offers access to SpotOn Capital, ensuring financial support for your business. Additional features and software are available for further customization, making it a versatile choice for small businesses.

Counter-service

The Counter-service plan is designed for counter-service restaurants seeking enhanced employee and guest engagement features. It includes a 10" Counter hardware bundle, employee management, and commission-free online ordering. With a processing rate of 1.99% + 25c for most cards, this plan offers cost-effective payment processing. Additional features and software are available for customization, making it a comprehensive solution for small businesses.

Full-service

The Full-service plan is a fully-integrated system built for full-service restaurants. It includes a 15" Station hardware bundle, a kitchen display system (KDS) touchscreen monitor, and Fresh KDS software. This plan offers online ordering and QR order & pay features, enhancing customer convenience. With a processing rate of 1.99% + 25c for most cards, it provides efficient payment processing. Additional features and software are available for customization, making it a robust choice for small businesses.

Customize Your Own

The Customize Your Own plan is perfect for restaurants with complex needs requiring advanced features. It offers custom hardware pricing and processing rates, allowing businesses to tailor their POS system to their specific requirements. Key features include online ordering & delivery, employee scheduling, payroll prep, tip management, and reservations & waitlist. Additional features and software are available for further customization, providing a flexible solution for small businesses.

Top SpotOn Features

Payment Processing

With SpotOn, you can effortlessly manage all your payment processing needs. I found it incredibly convenient to handle transactions smoothly, whether in-store or online. You’ll appreciate the seamless integration with various payment methods, ensuring your customers have a hassle-free experience. This feature not only saves time but also enhances the overall customer satisfaction, making it a vital component for any business.

Customer Engagement

Engaging with customers has never been easier. SpotOn provides tools that allow you to connect with your audience effectively. From personalized marketing campaigns to loyalty programs, I’ve seen firsthand how these features can boost customer retention. You’ll find it rewarding to see your customer relationships strengthen, ultimately leading to increased sales and brand loyalty.

Marketing Tools

SpotOn’s marketing tools are a game-changer. I’ve used them to create targeted campaigns that reach the right audience at the right time. You’ll love the ease of designing and launching promotions that drive traffic and sales. The analytics provided give you insights into campaign performance, helping you refine your strategies for even better results.

Online Ordering

For businesses in the food industry, SpotOn’s online ordering feature is a must-have. I’ve seen how it simplifies the ordering process for both customers and staff. You’ll appreciate the streamlined workflow, reducing errors and improving efficiency. This feature not only enhances customer satisfaction but also boosts your bottom line by increasing order volume.

Reservation Management

Managing reservations is a breeze with SpotOn. I’ve found it incredibly useful for keeping track of bookings and ensuring a smooth customer experience. You’ll enjoy the convenience of having all reservation details in one place, reducing the risk of overbooking and improving service delivery. This feature is essential for maintaining a well-organized and efficient operation.

Analytics and Reporting

SpotOn’s analytics and reporting tools provide valuable insights into your business performance. I’ve used them to make informed decisions and optimize operations. You’ll find the detailed reports helpful in identifying trends, understanding customer behavior, and improving overall efficiency. This feature empowers you to take proactive steps towards business growth.

Loyalty Programs

Building customer loyalty is crucial, and SpotOn makes it easy. I’ve implemented loyalty programs that reward repeat customers, and the results have been impressive. You’ll see increased customer retention and satisfaction, as well as a boost in sales. This feature is a powerful tool for fostering long-term relationships with your customers.

Appointment Scheduling

SpotOn’s appointment scheduling feature is a lifesaver for service-based businesses. I’ve found it invaluable for managing bookings and reducing no-shows. You’ll appreciate the automated reminders and easy rescheduling options, which enhance customer satisfaction and streamline operations. This feature is essential for maintaining a well-organized and efficient service delivery.

Inventory Management

Keeping track of inventory is effortless with SpotOn. I’ve used it to monitor stock levels and manage orders efficiently. You’ll find the real-time updates and alerts helpful in preventing stockouts and overstocking. This feature ensures you have the right products available when your customers need them, improving overall business efficiency.

Employee Management

Managing your team is simplified with SpotOn’s employee management tools. I’ve found it easy to schedule shifts, track hours, and manage payroll. You’ll appreciate the streamlined processes that save time and reduce administrative burdens. This feature is essential for maintaining a productive and motivated workforce.

Feedback and Reviews

SpotOn makes it easy to gather and manage customer feedback. I’ve used it to gain valuable insights into customer experiences and make improvements. You’ll find the feedback tools helpful in identifying areas for enhancement and building a positive reputation. This feature is crucial for maintaining high customer satisfaction and loyalty.

Gift Card Management

Offering gift cards is a breeze with SpotOn. I’ve seen how it boosts sales and attracts new customers. You’ll enjoy the flexibility of creating and managing gift card programs that suit your business needs. This feature is a great way to increase revenue and expand your customer base.

Who Is SpotOn Best For?

SpotOn is perfect for medium-sized retail businesses seeking to enhance their customer engagement and streamline operations. With its integrated payment processing and marketing tools, SpotOn helps businesses improve efficiency and customer satisfaction, making it an ideal choice for those looking to grow their market presence.

Best for medium-sized retailers.
SpotOn is ideal for medium-sized retail businesses that need a comprehensive solution to manage payments, marketing, and customer engagement. Its integrated tools help streamline operations and improve customer satisfaction, making it a valuable asset for businesses looking to enhance their market presence.
Great for service-based businesses.
SpotOn is a great fit for service-based businesses that require efficient payment processing and customer management. Its user-friendly interface and robust features make it easy to manage appointments, track customer interactions, and enhance service delivery.
Ideal for restaurants and cafes.
SpotOn is perfect for restaurants and cafes looking to optimize their operations and improve customer experiences. With features like online ordering, reservation management, and customer feedback tools, SpotOn helps food service businesses streamline processes and boost customer satisfaction.

Frequently Asked Questions

What are the pricing plans available for SpotOn?

Does SpotOn offer a free trial?

Are there any setup fees for SpotOn?

Can SpotOn pricing be customized?

What payment methods does SpotOn support?

How does SpotOn handle customer support?

Is there a contract required for SpotOn?

What industries does SpotOn cater to?

How does SpotOn ensure data security?

Can SpotOn integrate with other software?

Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.

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