Smartsupp Pricing & Plans (2024 Guide)
Smartsupp empowers businesses with real-time chat and chatbot capabilities, enhancing customer interactions. Its user-friendly interface and seamless integrations make it a valuable tool for improving customer satisfaction and support efficiency.
- User-friendly interface for all.
- Seamless integration with platforms.
- Real-time customer engagement.
- Limited features in free plan.
- Advanced features can be costly.
Free plan?
YesStarting price
$14 per monthWhat is Smartsupp?
How Much Does Smartsupp Cost?
Smartsupp offers a variety of pricing plans to cater to different business needs. Below is a detailed breakdown of Smartsupp’s plans, highlighting their key features for various business requirements.
Smartsupp Pricing Plans
- FB Messenger Integration to manage chats from one place.
- Automatic messages to engage visitors effectively.
- Unlimited agents for handling customer queries.
- 50 live chat conversations to connect with visitors.
- Chatbots for lead generation to capture potential clients.
- Basic statistics for performance insights.
- Office hours to manage chat availability.
- Customer satisfaction rating to gauge service quality.
- User roles for managing access and responsibilities.
- Multi language support for global reach.
- Automatic segmentation for organized communication.
- Advanced branding options for personalized experience.
- Chatbot set-up by specialist for optimal performance.
- Dedicated account manager for personalized support.
- Whatsapp integration for expanded communication.
- API & data exports for data management.
Smartsupp Pricing Plans in Detail
Free
The Free plan is perfect for individuals looking to enhance their website performance with essential live chat features. It includes unlimited agents, FB Messenger integration, and automatic messages, allowing you to connect with visitors effectively. With 50 live chat conversations, you can engage with your audience without any cost, making it an ideal starting point for personal or small-scale projects.
Standard
The Standard plan is designed for early-stage businesses aiming to boost sales and customer experience. It builds on the Free plan by adding chatbots for automation and lead generation, basic statistics for performance insights, and office hours to manage chat availability. This plan is ideal for small businesses looking to streamline their customer interactions and improve service quality.
Pro
The Pro plan is tailored for support and sales teams seeking to increase efficiency and sales. It includes all features of the Standard plan, with additional capabilities like teams of agents, user roles, multi-language support, and advanced branding options. This plan is perfect for businesses that require a more collaborative and organized approach to customer support.
Ultimate
The Ultimate plan is perfect for large teams requiring advanced support and sales capabilities. It includes all features of the Pro plan, with added benefits like AI engage chatbot, specialist chatbot setup, dedicated account manager, and Whatsapp integration. This plan is ideal for enterprises looking for comprehensive support solutions and personalized assistance.
Top Smartsupp Features
Real-time Chat
Imagine being able to connect with your customers instantly. With Smartsupp's real-time chat feature, you can do just that. I found it incredibly beneficial for engaging with customers on the spot, addressing their queries, and providing immediate assistance. This feature not only enhances customer satisfaction but also helps in building trust and loyalty. You’ll appreciate how it streamlines communication, making it easier to manage customer interactions efficiently.
Chatbot Automation
Chatbot automation is a game-changer. I loved how Smartsupp's chatbot feature allowed me to automate responses to common queries, saving time and resources. You can set up automated messages to guide customers through their journey, ensuring they get the information they need even when you're not available. This feature is perfect for maintaining customer engagement and support around the clock, enhancing the overall customer experience.
Integration Capabilities
Integrating Smartsupp with other platforms was a breeze. I found it incredibly useful to connect with tools like Google Analytics and Shopify, which helped in tracking customer interactions and improving service delivery. You’ll find that these integrations enhance the functionality of Smartsupp, allowing you to manage customer support more effectively and gain valuable insights into customer behavior.
Who Is Smartsupp Best For?
Smartsupp is perfect for small to medium-sized businesses seeking to enhance customer engagement and streamline support processes. With its real-time chat and chatbot features, it helps businesses improve customer satisfaction and efficiency, making it an ideal choice for those looking to boost their customer service capabilities.
- Great for small to medium businesses.
Smartsupp is designed to help small to medium-sized businesses enhance their customer support. Its real-time chat and chatbot features allow businesses to engage with customers effectively, providing timely assistance and improving overall customer satisfaction.
- Ideal for growing companies.
As your business expands, Smartsupp grows with you. It offers scalable solutions that adapt to your increasing customer support needs, making it an excellent fit for businesses looking to enhance their customer engagement and support processes.
- Perfect for budget-conscious teams.
Smartsupp provides cost-effective solutions for businesses looking to optimize their customer support without breaking the bank. Its affordable plans offer essential features that help businesses improve customer satisfaction and streamline support processes.
Frequently Asked Questions
What pricing plans does Smartsupp offer?
Is there a free plan available with Smartsupp?
Can I upgrade or downgrade my Smartsupp plan?
Are there any discounts available for annual subscriptions?
What payment methods does Smartsupp accept?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
