Smartsheet vs Jira (2024 Comparison)
Smartsheet offers a user-friendly interface and versatile project management tools, making it ideal for teams seeking strong collaboration and streamlined workflows.
- User-friendly interface
- Versatile project management
- Strong collaboration tools
- Limited customization options
- Higher learning curve for new users
Free plan?
NoStarting price
$9 per month per user
Jira provides advanced agile features and extensive integrations, making it a top choice for software development teams looking to optimize their processes.
- Advanced agile features
- Extensive integrations
- Robust reporting tools
- Complex interface for beginners
- Requires training for full utilization
Free plan?
YesStarting price
Contact salesWhat is Smartsheet?
Smartsheet is a dynamic work management platform that empowers teams to plan, capture, manage, automate, and report on work at scale. It offers a familiar spreadsheet interface, making it easy for users to adapt quickly. With Smartsheet, you can streamline processes, improve collaboration, and gain real-time visibility into projects. It helps businesses of all sizes to enhance productivity and drive better outcomes by providing tools for task management, resource allocation, and workflow automation.
What is Jira?
Jira is a powerful project management tool designed for agile teams to plan, track, and manage software development projects. It offers robust features for issue tracking, sprint planning, and reporting, making it an essential tool for software development teams. Jira helps teams stay organized, prioritize tasks, and deliver high-quality software efficiently. Its customizable workflows and integration capabilities make it a versatile solution for various industries, ensuring teams can adapt it to their specific needs.
Pros and Cons of Smartsheet vs Jira
Pros & Cons of Smartsheet
- Smartsheet's interface is designed to be intuitive and easy to navigate, making it accessible for users of all skill levels. This ease of use helps teams quickly adapt and start managing projects efficiently.
- Smartsheet offers a wide range of project management tools that cater to various industries and project types. Its versatility makes it a valuable asset for teams looking to streamline their workflows.
- With Smartsheet, teams can collaborate seamlessly through real-time document sharing and editing. This feature enhances communication and ensures everyone stays on the same page, improving overall productivity.
- While Smartsheet offers some customization, it lacks the extensive options available in other tools like Jira. This limitation may hinder teams that require highly tailored workflows and processes.
- New users may find Smartsheet's features overwhelming at first, requiring time and effort to fully understand and utilize its capabilities. This learning curve can be a barrier for teams looking for a quick setup.
Pros & Cons of Jira
- Jira is renowned for its advanced features tailored for agile teams, such as sprint planning and backlog management. These tools help teams efficiently manage and track their software development projects.
- Jira offers a wide range of integrations with other tools and platforms, making it a versatile choice for teams using multiple software solutions. This connectivity enhances productivity and streamlines workflows.
- Jira provides detailed reporting tools that offer insights into project progress and team performance. These analytics are invaluable for teams looking to optimize their processes and deliver high-quality results.
- Jira's interface can be daunting for new users, requiring time and training to navigate effectively. This complexity may be a challenge for teams seeking a straightforward project management solution.
- To fully leverage Jira's capabilities, teams may need to invest in training and resources. This requirement can be a barrier for organizations with limited time and budget for onboarding new tools.
Smartsheet vs Jira: At A Glance
Value to Price
Value to Price assesses how well the software's features and capabilities justify its cost. Smartsheet offers a comprehensive suite of tools for project management, making it a cost-effective choice for businesses seeking a versatile platform. Jira, on the other hand, provides specialized features for agile teams, offering excellent value for software development projects. If you need a tool with a strong focus on agile methodologies, Jira might be the better choice.
Ease of Use
Ease of Use evaluates how intuitive and user-friendly the software is. Smartsheet's spreadsheet-like interface makes it easy for users to get started, while Jira's interface may require a learning curve for new users. If you prefer a tool that is easy to navigate and requires minimal training, Smartsheet is a great option.
Functionality
Functionality measures the range and depth of features offered by the software. Smartsheet provides a wide array of project management tools, while Jira excels in agile project management with features like sprint planning and issue tracking. If your team follows agile methodologies, Jira's functionality will be more aligned with your needs.
Scalability
Scalability assesses the software's ability to grow with your business. Both Smartsheet and Jira offer scalable solutions, but Jira's robust features for large development teams make it particularly suitable for growing organizations. If you anticipate significant growth, Jira's scalability might be more advantageous.
Integrations
Integrations evaluate how well the software connects with other tools and platforms. Smartsheet offers a variety of integrations with popular apps, while Jira's extensive integration capabilities make it a preferred choice for teams using multiple software tools. If seamless integration with other tools is a priority, Jira is the better option.
Customer Support
Customer Support examines the quality and availability of support services. Smartsheet provides reliable customer support, while Jira offers comprehensive support options, including a vast knowledge base and community forums. If you value extensive support resources, Jira's customer support might be more beneficial.
Security
Security evaluates the software's ability to protect data and ensure privacy. Both Smartsheet and Jira prioritize security, offering robust measures to safeguard user data. If security is a top concern, both tools provide reliable options, but Jira's additional security features may offer extra peace of mind.
Overall Rating
Overall Rating provides a summary of the software's performance across all dimensions. Smartsheet is a versatile tool suitable for various industries, while Jira excels in agile project management. If you need a tool specifically for agile teams, Jira's overall rating reflects its strength in this area.
Smartsheet vs Jira: A Detailed Breakdown of Key Features
Collaboration Tools
Smartsheet excels in collaboration with its intuitive interface that allows team members to easily share and edit documents in real-time. I found it particularly useful for projects requiring constant updates and feedback. On the other hand, Jira offers collaboration features tailored for software development teams, such as code integration and issue tracking. If your team is heavily involved in software projects, Jira's collaboration tools might be more beneficial.
Task Management
Task management is a strong suit for both Smartsheet and Jira. Smartsheet offers a straightforward approach with its grid view, making it easy to assign and track tasks. I appreciated its simplicity when managing multiple projects. Jira, however, provides advanced task management features like sprint planning and backlog prioritization, which are ideal for agile teams. If your team follows agile methodologies, Jira's task management capabilities will be more aligned with your needs.
Reporting and Analytics
Both Smartsheet and Jira offer robust reporting and analytics features. Smartsheet provides customizable reports and dashboards, allowing you to visualize project data effectively. I found it helpful for generating quick insights. Jira, on the other hand, offers detailed analytics tailored for software development, such as velocity charts and burndown reports. If you need in-depth analytics for software projects, Jira's reporting features are more comprehensive.
Customization
Customization is where Jira shines, offering extensive options to tailor workflows and processes to your team's needs. I found its flexibility invaluable for adapting to different project requirements. Smartsheet also offers customization, but its options are more limited compared to Jira. If you require highly customizable workflows, Jira is the better choice.
Mobile Access
Mobile access is crucial for teams on the go. Smartsheet provides a user-friendly mobile app that allows you to manage tasks and collaborate from anywhere. I appreciated its seamless experience across devices. Jira also offers a mobile app, but its interface can be more complex for new users. If you need a straightforward mobile experience, Smartsheet's app is more intuitive.
Workflow Automation
Workflow automation is a key feature for streamlining processes. Smartsheet offers automation tools that are easy to set up and manage, making it ideal for teams looking to automate repetitive tasks. I found it particularly useful for reducing manual work. Jira also provides automation capabilities, but they are more advanced and suited for complex workflows. If your team requires sophisticated automation, Jira's features are more robust.
Pricing Comparison of Smartsheet and Jira
We’ve compiled the pricing tables and highlighted the key features of both Smartsheet and Jira to aid in your decision-making process. Let’s explore what each platform has to offer.
Smartsheet Pricing Plans
- Gantt, grid, board, and calendar view for versatile project management.
- Rich formulas to enhance data analysis and reporting.
- Unlimited sheets, forms, and reports for comprehensive data management.
- 250 automations per month to streamline workflows.
- Timeline view for detailed project tracking.
- Team workload tracking to optimize resource allocation.
- Admin capabilities for enhanced control and management.
- Unlimited automations for efficient process management.
- SAML-based SSO for secure access management.
- WorkApps for custom application development.
- Work Insights for comprehensive data analysis.
- Unlimited attachment storage for extensive data handling.
- Dynamic View for secure request management.
- Data Shuttle for seamless data integration.
- Salesforce and Jira connectors for enhanced integration.
- Premium Support for prioritized assistance.
Jira Pricing Plans
- Unlimited issues to track and resolve tasks seamlessly.
- Unlimited projects to organize and manage work efficiently.
- Customizable workflows to tailor processes to team needs.
- Project templates for quick and easy project setup.
- 250 GB file storage for extensive data management.
- Unlimited email notifications to keep teams informed.
- Local business hours support for timely assistance.
- Single project dependency management for streamlined workflows.
- 24/7 premium support for continuous assistance.
- Cross-project dependency management for complex projects.
- 1,000 rule runs per user per month for extensive automation.
- 99.9% guaranteed uptime SLA for reliable performance.
- Unlimited automation for streamlined processes.
- 99.95% guaranteed uptime SLA for mission-critical operations.
- Advanced security features including Atlassian Guard.
- 24/7 enterprise support for dedicated assistance.
Our Rating Methodology
We rigorously evaluate each project management tool, focusing on key factors like functionality, ease of use, and integrations. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you choose the best tool for your projects.
Smartsheet or Jira: Which One Matches Your Business Needs?
Choose Smartsheet If You Need ...
- User-friendly project management
If you are a team looking for a user-friendly project management tool, Smartsheet's intuitive interface and versatile features make it an excellent choice. Its ease of use ensures quick adoption and efficient project management.
- Strong collaboration needs
If your team requires strong collaboration tools for seamless communication, Smartsheet's real-time document sharing and editing capabilities are ideal. These features enhance teamwork and ensure everyone stays on the same page.
Choose Jira If You Need ...
- Advanced agile project management
If your team follows agile methodologies and needs advanced project management features, Jira's sprint planning and backlog management tools are perfect. These features help teams efficiently manage software development projects.
- Extensive integration requirements
If your organization uses multiple software tools and requires extensive integrations, Jira's wide range of connectivity options makes it a top choice. Its integration capabilities enhance productivity and streamline workflows.
Frequently Asked Questions
Which tool is better for agile project management?
Is Smartsheet suitable for non-technical users?
Can Jira integrate with other software tools?
Does Smartsheet offer mobile access?
What are the key differences between Smartsheet and Jira?
Which tool offers better customer support?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
