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Shopify POS vs Zoho Inventory (2024 Comparison)

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Author

Martin Lunendonk

Last Update

Nov 19, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Shopify POS

Shopify POS offers a seamless integration with Shopify's e-commerce platform, providing a unified solution for managing both online and offline sales. Its user-friendly interface and extensive app ecosystem make it a top choice for retailers.

  • Seamless integration with Shopify
  • User-friendly interface
  • Extensive app ecosystem
  • Higher cost for advanced features
  • Limited offline functionality

Free plan?

Yes

Starting price

$5 per month
Good Value For Price
4.1

0

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Zoho Inventory

Zoho Inventory provides comprehensive inventory management features at an affordable price. Its multi-channel support and extensive capabilities make it ideal for businesses looking to optimize their stock control processes.

  • Comprehensive inventory management
  • Affordable pricing
  • Multi-channel support
  • Steeper learning curve
  • Limited mobile checkout features

Free plan?

Yes

Starting price

$29 per month

What is Shopify POS?

Shopify POS is a versatile point-of-sale system designed to streamline retail operations. It integrates seamlessly with Shopify's e-commerce platform, allowing businesses to manage sales, inventory, and customer data in one place. With features like mobile checkout, customizable receipts, and robust reporting, Shopify POS helps retailers enhance their in-store experience and make data-driven decisions. Whether you're a small boutique or a large chain, Shopify POS offers the flexibility and scalability to meet your needs, making it an essential tool for modern retail management.

What is Zoho Inventory?

Zoho Inventory is a comprehensive inventory management software that helps businesses streamline their operations. It offers features like order management, warehouse management, and multi-channel selling, making it ideal for businesses looking to optimize their inventory processes. With Zoho Inventory, you can track stock levels, manage orders, and integrate with various sales channels, ensuring efficient and accurate inventory management. This tool is particularly beneficial for businesses that need to maintain control over their inventory while expanding their reach across multiple platforms.

Pros and Cons of Shopify POS vs Zoho Inventory

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Pros & Cons of Shopify POS

Seamless integration with Shopify
  • Shopify POS integrates effortlessly with Shopify's e-commerce platform, providing a unified solution for managing both online and offline sales. This integration simplifies operations and enhances the customer experience.
User-friendly interface
  • The intuitive interface of Shopify POS makes it easy for staff to learn and use, reducing training time and improving efficiency. This user-friendly design is ideal for businesses of all sizes.
Extensive app ecosystem
  • Shopify POS offers a wide range of apps and integrations, allowing businesses to customize their system to meet specific needs. This flexibility is particularly beneficial for growing businesses.
Higher cost for advanced features
  • While Shopify POS offers a robust set of features, accessing advanced functionalities can be costly. Businesses should carefully evaluate their needs to ensure they choose the right plan.
Limited offline functionality
  • Shopify POS requires an internet connection for most features, which can be a limitation for businesses operating in areas with unreliable connectivity. Offline functionality is limited, impacting sales during outages.
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Pros & Cons of Zoho Inventory

Comprehensive inventory management
  • Zoho Inventory offers a wide range of inventory management features, making it ideal for businesses looking to optimize their stock control processes. This comprehensive approach ensures accurate and efficient inventory management.
Affordable pricing
  • Zoho Inventory provides a cost-effective solution for businesses, offering a range of features at competitive prices. This affordability makes it accessible to small and medium-sized enterprises.
Multi-channel support
  • Zoho Inventory supports multi-channel selling, allowing businesses to manage sales across various platforms. This feature is particularly beneficial for businesses looking to expand their reach and increase sales.
Steeper learning curve
  • Zoho Inventory's extensive features can result in a steeper learning curve for new users. Businesses may need to invest time in training to fully leverage the software's capabilities.
Limited mobile checkout features
  • While Zoho Inventory offers mobile capabilities, its focus is more on inventory management than sales processing. Businesses looking for robust mobile checkout features may find this limitation challenging.

Shopify POS vs Zoho Inventory: At A Glance

Decision FactorShopify POSZoho Inventory
Value to Price
Good4.2
Good4.0
Ease of Use
Excellent4.3
Good4.1
Functionality
Excellent4.4
Good4.2
Scalability
Excellent4.3
Good4.1
Integrations
Excellent4.5
Excellent4.3
Customer Support
Good4.2
Good4.0
Security
Excellent4.4
Good4.2
Overall Rating
Excellent4.3
Good4.1

Value to Price

Shopify POS offers a robust set of features that justify its pricing, making it a great value for retailers looking to integrate online and offline sales. Zoho Inventory, while slightly more affordable, provides excellent value for businesses focused on inventory management. If you're seeking a comprehensive retail solution, Shopify POS might be the better choice.

Ease of Use

Shopify POS is known for its user-friendly interface, making it easy for staff to learn and use. Zoho Inventory also offers a straightforward interface, but it may require a bit more time to master due to its extensive features. If ease of use is a priority, Shopify POS is likely the better option.

Functionality

Shopify POS excels in providing a seamless integration between online and offline sales, offering features like mobile checkout and detailed reporting. Zoho Inventory focuses on inventory management, providing tools for order and warehouse management. If you need a tool with extensive retail functionality, Shopify POS is the way to go.

Scalability

Both Shopify POS and Zoho Inventory are scalable solutions, but Shopify POS offers more flexibility for growing businesses with its extensive app ecosystem. Zoho Inventory is ideal for businesses looking to scale their inventory management processes. If scalability in retail operations is your focus, Shopify POS is a strong contender.

Integrations

Shopify POS boasts a wide range of integrations, allowing businesses to connect with various third-party apps and services. Zoho Inventory also offers integrations, but its focus is more on inventory-related tools. If you need extensive integration options, Shopify POS is the better choice.

Customer Support

Shopify POS provides reliable customer support, with various resources available to assist users. Zoho Inventory also offers support, but some users report longer response times. If customer support is crucial for your business, Shopify POS may be the more reliable option.

Security

Both Shopify POS and Zoho Inventory prioritize security, with robust measures in place to protect user data. Shopify POS, however, has a slight edge with its comprehensive security features. If security is a top concern, Shopify POS is a safer bet.

Overall Rating

Shopify POS scores higher overall due to its comprehensive features and ease of use, making it a preferred choice for retailers. Zoho Inventory is a strong contender for businesses focused on inventory management. If you're looking for an all-in-one retail solution, Shopify POS is the better option.

Shopify POS vs Zoho Inventory: A Detailed Breakdown of Key Features

FeaturesShopify POSZoho Inventory
Mobile Checkout
Excellent4.5
Good4.0
Order Management
Excellent4.3
Excellent4.5
Inventory Tracking
Good4.2
Excellent4.6
Reporting
Excellent4.4
Good4.2
Multi-Channel Selling
Excellent4.5
Excellent4.3
Customizable Receipts
Excellent4.3
Good4.0

Mobile Checkout

Shopify POS offers a seamless mobile checkout experience, allowing you to process sales anywhere in your store. This feature is particularly useful for businesses with a mobile sales team or pop-up shops. Zoho Inventory, while offering mobile capabilities, focuses more on inventory management rather than sales processing. If mobile checkout is a priority for your business, Shopify POS is the better choice.

Order Management

Zoho Inventory excels in order management, providing tools to streamline the entire order process from creation to fulfillment. Shopify POS also offers order management features, but its primary focus is on retail sales. If your business requires robust order management capabilities, Zoho Inventory is the superior option.

Inventory Tracking

Zoho Inventory provides advanced inventory tracking features, allowing you to monitor stock levels across multiple locations. Shopify POS offers inventory tracking as well, but it is more integrated with its retail sales features. If detailed inventory tracking is essential for your business, Zoho Inventory is the better choice.

Reporting

Shopify POS offers comprehensive reporting tools, providing insights into sales, inventory, and customer behavior. Zoho Inventory also provides reporting features, but they are more focused on inventory metrics. If you need detailed sales and customer reports, Shopify POS is the preferred option.

Multi-Channel Selling

Shopify POS supports multi-channel selling, allowing you to manage sales across various platforms seamlessly. Zoho Inventory also offers multi-channel capabilities, but its primary focus is on inventory management. If your business requires extensive multi-channel selling features, Shopify POS is the better choice.

Customizable Receipts

Shopify POS allows you to customize receipts, enhancing your brand's image and providing a personalized customer experience. Zoho Inventory offers basic receipt customization, but it is not as extensive as Shopify POS. If customizable receipts are important for your business, Shopify POS is the superior option.

Pricing Comparison of Shopify POS and Zoho Inventory

We’ve compiled the pricing tables and highlighted the key features of both Shopify POS and Zoho Inventory to aid in your decision-making process. Let’s explore what each platform has to offer.

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Shopify POS Pricing Plans

Starter
For selling on social
$5

per month

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Starter includes:
  • Limited online store to showcase products.
  • Card rates starting at 5% + 30¢ USD online.
  • Card rates starting at 5% + 0¢ USD in person.
  • 5% 3rd-party payment providers for flexibility.
Retail
For selling at retail stores
$89

per month

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Includes Starter, plus:
  • 1 POS Pro location included for advanced features.
  • Card rates starting at 2.9% + 30¢ USD online.
  • Card rates starting at 2.6% + 10¢ USD in person.
  • 2% 3rd-party payment providers for cost efficiency.
Basic
For solo entrepreneurs
$39

per month

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Includes Retail, plus:
  • Unlimited POS logins for seamless operations.
  • Card rates starting at 2.9% + 30¢ USD online.
  • Card rates starting at 2.6% + 10¢ USD in person.
  • 2% 3rd-party payment providers for flexibility.
Shopify
For small teams
$105

per month

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Includes Basic, plus:
  • Unlimited POS logins for efficient management.
  • Card rates starting at 2.7% + 30¢ USD online.
  • Card rates starting at 2.5% + 10¢ USD in person.
  • 1% 3rd-party payment providers for cost savings.
Advanced
As your business scales
$399

per month

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Includes Shopify, plus:
  • Unlimited POS logins for seamless operations.
  • Card rates starting at 2.5% + 30¢ USD online.
  • Card rates starting at 2.4% + 10¢ USD in person.
  • 0.6% 3rd-party payment providers for cost efficiency.
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Zoho Inventory Pricing Plans

Free
For Small Businesses
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Free includes:
  • Access for 1 user to manage inventory operations.
  • Support for 1 warehouse to streamline logistics.
  • Includes composite items for better inventory management.
  • Facilitates dropshipment to enhance supply chain flexibility.
Standard
For Growing Businesses
$29

per month

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Standard includes Free, plus:
  • Access for 2 users to collaborate on inventory tasks.
  • Support for 1 warehouse to optimize storage and distribution.
  • Includes item groups for organized inventory management.
  • Customer portal access for improved client interactions.
Professional
For Medium Enterprises
$79

per month

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Professional includes Standard, plus:
  • Access for 2 users to enhance team collaboration.
  • Support for 2 warehouses to manage multiple locations.
  • Serial number tracking for precise inventory control.
  • Vendor portal for streamlined supplier interactions.
Premium
For Large Enterprises
$129

per month

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Premium includes Professional, plus:
  • Access for 2 users to maintain efficient workflows.
  • Support for 3 warehouses to handle extensive inventory.
  • Contextual chat for seamless team communication.
  • Automation features to streamline repetitive tasks.
Enterprise
For Global Enterprises
$249

per month

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Enterprise includes Premium, plus:
  • Access for 7 users to support large teams.
  • Support for 7 warehouses to manage vast inventories.
  • Zoho Analytics for advanced data insights.
  • Multi-currency transactions for global business operations.

Our Rating Methodology

We rigorously evaluate each inventory management tool, focusing on key aspects like functionality, scalability, and ease of use. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations align with your needs. Each of the seven evaluation factors is weighted by importance to deliver a reliable final rating, helping you avoid underperforming systems and make confident decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Shopify POS or Zoho Inventory: Which One Matches Your Business Needs?

Choose Shopify POS If You Need ...

  • Seamless retail integration

    If you are a retailer looking for a seamless integration between online and offline sales, Shopify POS is the ideal choice. Its comprehensive features and user-friendly interface make it perfect for businesses seeking a unified retail solution.

  • Extensive app ecosystem

    If you need a tool with a wide range of integrations and apps, Shopify POS is the better option. Its extensive app ecosystem allows businesses to customize their system to meet specific needs, making it a versatile choice for growing businesses.

Choose Zoho Inventory If You Need ...

  • Advanced inventory management

    If your business requires advanced inventory management capabilities, Zoho Inventory is the superior choice. Its comprehensive features and affordable pricing make it ideal for businesses looking to optimize their stock control processes.

  • Cost-effective solution

    If you are looking for a cost-effective inventory management solution, Zoho Inventory is the better option. Its competitive pricing and extensive features make it accessible to small and medium-sized enterprises seeking to streamline their operations.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.