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ShipStation vs Shippo (2024 Comparison)

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Author

Martin Lunendonk

Last Update

Nov 14, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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ShipStation

ShipStation offers comprehensive shipping features and advanced automation capabilities, making it ideal for businesses with complex logistics needs. Its wide range of integrations provides flexibility and convenience.

  • Comprehensive shipping features.
  • Advanced automation capabilities.
  • Wide range of integrations.
  • Steep learning curve.
  • Higher cost for small businesses.

Free plan?

Yes

Starting price

$9.99 per month
Good Value For Price
4.1

0

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Shippo

Shippo provides a user-friendly interface and affordable pricing, making it a great choice for small businesses. Its flexible API integration allows seamless automation of shipping processes.

  • User-friendly interface.
  • Affordable pricing.
  • Flexible API integration.
  • Limited advanced features.
  • Fewer integration options.

Free plan?

Yes

Starting price

$19 per month

What is ShipStation?

ShipStation is a comprehensive shipping software designed to streamline the order fulfillment process for e-commerce businesses. It integrates with various sales channels and carriers, allowing users to manage shipping from a single platform. With features like batch label printing, automation rules, and branded tracking pages, ShipStation helps businesses save time and reduce errors. It is particularly beneficial for businesses with high shipping volumes, as it simplifies complex logistics and provides detailed analytics to optimize shipping strategies.

What is Shippo?

Shippo is a versatile shipping software that simplifies the shipping process for businesses of all sizes. It offers a user-friendly interface and integrates with multiple e-commerce platforms and carriers, providing real-time shipping rates and label printing. Shippo's API allows for seamless integration into existing systems, making it ideal for businesses looking to automate their shipping operations. With features like address validation and tracking, Shippo helps businesses enhance their shipping efficiency and customer satisfaction.

Pros and Cons of ShipStation vs Shippo

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Pros & Cons of ShipStation

Comprehensive shipping features
  • ShipStation offers a wide range of shipping features that cater to businesses with complex logistics needs. From batch label printing to branded tracking pages, it provides tools that enhance efficiency and customer satisfaction.
Advanced automation capabilities
  • With ShipStation, you can automate various shipping tasks, saving time and reducing errors. Its automation rules allow you to set preferences for different shipping scenarios, making it ideal for businesses with high shipping volumes.
Wide range of integrations
  • ShipStation integrates with numerous e-commerce platforms and carriers, providing flexibility and convenience for businesses with diverse sales channels. This makes it a versatile solution for managing shipping operations.
Steep learning curve
  • ShipStation's extensive features can be overwhelming for new users, requiring time to learn and master. This may be a drawback for businesses looking for a quick and easy setup.
Higher cost for small businesses
  • While ShipStation offers great value for larger businesses, its pricing may be prohibitive for smaller businesses or those with limited shipping needs. It's important to consider your budget before committing.
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Pros & Cons of Shippo

User-friendly interface
  • Shippo's interface is intuitive and easy to navigate, making it accessible for users of all experience levels. This simplicity is a major advantage for businesses looking for a straightforward shipping solution.
Affordable pricing
  • Shippo offers competitive pricing plans that cater to businesses of all sizes. Its affordability makes it an attractive option for small businesses or those with limited shipping budgets.
Flexible API integration
  • Shippo's API is highly flexible, allowing seamless integration with existing systems. This feature is particularly beneficial for businesses looking to automate their shipping processes and improve efficiency.
Limited advanced features
  • While Shippo offers essential shipping features, it lacks some of the advanced capabilities found in other solutions. This may be a limitation for businesses with complex shipping needs.
Fewer integration options
  • Shippo's integration options are more limited compared to other shipping solutions. This may be a drawback for businesses that rely on multiple e-commerce platforms and carriers.

ShipStation vs Shippo: At A Glance

Decision FactorShipStationShippo
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.4
Functionality
Excellent4.4
Excellent4.3
Scalability
Excellent4.3
Good4.1
Integrations
Excellent4.5
Good4.2
Customer Support
Good4.1
Good4.0
Security
Good4.2
Good4.1
Overall Rating
Excellent4.3
Good4.1

Value to Price

ShipStation offers a robust set of features that provide excellent value for the price, especially for businesses with high shipping volumes. Its automation capabilities and integration options make it a cost-effective choice. Shippo, while slightly more affordable, offers a simpler feature set that may appeal to smaller businesses or those with less complex shipping needs. If you are looking for a comprehensive solution with great value, ShipStation is the better choice.

Ease of Use

Shippo shines in terms of ease of use, with a straightforward interface that makes it easy for users to navigate and manage their shipping tasks. ShipStation, while feature-rich, may require a bit more time to learn due to its extensive capabilities. If you prioritize a user-friendly experience, Shippo is the better option.

Functionality

ShipStation offers a wide range of functionalities, including advanced automation rules and detailed analytics, making it suitable for businesses with complex shipping needs. Shippo provides essential shipping features with a focus on simplicity and efficiency. If you need advanced functionalities, ShipStation is the better choice.

Scalability

ShipStation is designed to scale with your business, offering features that support high shipping volumes and multiple sales channels. Shippo is also scalable but may be more suited for small to medium-sized businesses. If you anticipate significant growth, ShipStation is the better option.

Integrations

ShipStation excels in integrations, supporting a wide range of e-commerce platforms and carriers, which is ideal for businesses with diverse sales channels. Shippo also offers integrations but with a more limited selection. If you need extensive integration options, ShipStation is the better choice.

Customer Support

ShipStation provides reliable customer support, though some users have noted response time improvements. Shippo offers solid support with a focus on helping users quickly resolve issues. If customer support is a priority, Shippo may be the better option.

Security

Both ShipStation and Shippo prioritize security, ensuring that user data and transactions are protected. ShipStation offers additional security features that may be beneficial for larger businesses. If security is a top concern, ShipStation is the better choice.

Overall Rating

ShipStation scores higher overall due to its comprehensive features and scalability, making it ideal for larger businesses with complex shipping needs. Shippo, with its ease of use and affordability, is a great choice for smaller businesses or those new to shipping software.

ShipStation vs Shippo: A Detailed Breakdown of Key Features

FeaturesShipStationShippo
Batch Label Printing
Excellent4.5
Good4.2
Automation Rules
Excellent4.6
Excellent4.3
Branded Tracking Pages
Excellent4.4
Good4.1
Real-Time Shipping Rates
Excellent4.3
Excellent4.5
Address Validation
Good4.2
Excellent4.4
API Integration
Excellent4.5
Excellent4.6

Batch Label Printing

ShipStation excels in batch label printing, allowing you to process large volumes of orders efficiently. This feature is particularly useful for businesses with high shipping volumes, as it saves time and reduces errors. Shippo also offers batch label printing, but with fewer customization options. If you need advanced batch processing capabilities, ShipStation is the better choice.

Automation Rules

ShipStation's automation rules are a game-changer for streamlining shipping processes. You can set up rules to automatically apply shipping preferences, saving you time and effort. Shippo offers basic automation features, but they are not as comprehensive. If you want to automate complex shipping workflows, ShipStation is the better option.

Branded Tracking Pages

ShipStation allows you to create branded tracking pages, enhancing your customer's post-purchase experience. This feature helps reinforce your brand identity and improve customer satisfaction. Shippo offers tracking pages, but they lack the branding customization options. If branding is important to you, ShipStation is the better choice.

Real-Time Shipping Rates

Shippo stands out with its real-time shipping rates feature, providing accurate shipping costs at checkout. This helps you offer competitive pricing to your customers. ShipStation also offers real-time rates, but Shippo's integration with more carriers gives it an edge. If you need precise shipping rates, Shippo is the better option.

Address Validation

Shippo's address validation feature ensures that shipping addresses are accurate, reducing the risk of delivery errors. This feature is particularly beneficial for businesses with a high volume of shipments. ShipStation also offers address validation, but Shippo's system is more intuitive. If you prioritize address accuracy, Shippo is the better choice.

API Integration

Shippo's API integration is robust, allowing seamless integration with your existing systems. This feature is ideal for businesses looking to automate their shipping processes. ShipStation also offers API integration, but Shippo's API is more flexible and easier to use. If you need a powerful API, Shippo is the better option.

Pricing Comparison of ShipStation and Shippo

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of ShipStation and Shippo. This comparison will highlight the best option for managing your shipping needs.

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ShipStation Pricing Plans

Starter
For Small Businesses
$9.99

per month

Try For Freeright_arrow
Starter includes:
  • Email support for resolving queries and issues.
  • Access to best discounted shipping rates from major carriers.
  • Integration with over 300 platforms for seamless operations.
  • Manage up to 50 shipments per month effectively.
Growth
For Growing Businesses
$29.99

per month

Try For Freeright_arrow
Includes Starter, plus:
  • Live Chat and 24/7 support for immediate assistance.
  • Branded tracking and labels for professional appearance.
  • Manage up to 1,000 shipments per month efficiently.
  • Enhanced customer engagement with branded features.
Scale
For Large Enterprises
$99.99

per month

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Includes Growth, plus:
  • Phone support for direct communication and assistance.
  • Product Bundles for efficient inventory management.
  • Manage up to 7,500 shipments per month seamlessly.
  • Advanced features for high-volume shipping needs.
High-Volume
For High-Volume Shippers
$399.99

per month

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Includes Scale, plus:
  • Support for up to 15 users for large teams.
  • Extended phone support for comprehensive assistance.
  • Rate Shopper for comparing shipping rates effectively.
  • Auto-Split and ODBC for advanced shipping management.
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Shippo Pricing Plans

Starter
For Small Businesses
$0

Free

Get Startedright_arrow
Starter includes:
  • Unlimited store connections for seamless integration.
  • International shipping capabilities for global reach.
  • Automations to streamline shipping processes.
  • Return labels for hassle-free returns management.
Professional
For Growing Businesses
$19

per month

Try For Freeright_arrow
Includes Starter, plus:
  • Branded tracking pages, notification emails, and packing slips.
  • Chat and phone support for immediate assistance.
  • Up to 5 user logins for team collaboration.
  • Up to 10,000 labels per month for growing businesses.
Premier
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Professional, plus:
  • 15+ user logins for larger teams.
  • Unlimited shipments for high-volume shippers.
  • Custom solutions tailored to your business needs.
  • Priority support for quick issue resolution.

Our Rating Methodology

We rigorously evaluate each shipping software, focusing on key factors like functionality, scalability, and integrations. By analyzing user reviews and conducting thorough testing, we ensure our recommendations meet diverse business needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

ShipStation or Shippo: Which One Matches Your Business Needs?

Choose ShipStation If You Need ...

  • Comprehensive shipping solution

    If you are a business with complex logistics needs, ShipStation offers a comprehensive shipping solution with advanced features and automation capabilities. Its wide range of integrations and scalability make it ideal for larger businesses.

  • Advanced automation capabilities

    If you need to automate complex shipping workflows, ShipStation's advanced automation capabilities allow you to set up rules and preferences for different shipping scenarios, saving time and reducing errors.

Choose Shippo If You Need ...

  • User-friendly and affordable

    If you are a small business looking for a user-friendly and affordable shipping solution, Shippo offers a straightforward interface and competitive pricing plans. Its flexible API integration allows seamless automation of shipping processes.

  • Real-time shipping rates

    If you need precise shipping rates at checkout, Shippo's real-time shipping rates feature provides accurate costs, helping you offer competitive pricing to your customers. Its integration with multiple carriers gives it an edge.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.