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ShipStation Pricing & Plans (2024 Guide)

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Author

Martin Lunendonk

Last Update

Nov 14, 2024

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4.5

0

Excellent Value For Price
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ShipStation

ShipStation streamlines your shipping operations with seamless carrier integrations and automation. While it offers a user-friendly interface, exploring its full potential requires understanding its advanced features for optimal efficiency.

  • Integrates with multiple carriers.
  • User-friendly interface for beginners.
  • Automates shipping processes efficiently.
  • Limited customization options.
  • Higher tiers can be costly.

Free plan?

Yes

Starting price

$9.99 per month

What is ShipStation?

ShipStation is a shipping software that simplifies order fulfillment for e-commerce businesses. It integrates with major carriers and platforms, offering a centralized solution for managing shipments. Its pricing reflects the value of streamlining shipping processes, reducing manual tasks, and enhancing customer satisfaction. With various plans available, ShipStation provides cost-effective solutions that help businesses optimize their shipping operations without overpaying for unnecessary features.

How Much Does ShipStation Cost?

ShipStation offers a variety of pricing plans to cater to different business needs, from small startups to large enterprises. Below is a detailed breakdown of ShipStation’s plans, highlighting their key features and benefits for various business sizes.

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ShipStation Pricing Plans

Starter
For Small Businesses
$9.99

per month

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Starter includes:
  • Email support for resolving queries and issues.
  • Access to best discounted shipping rates from major carriers.
  • Integration with over 300 platforms for seamless operations.
  • Manage up to 50 shipments per month effectively.
Growth
For Growing Businesses
$29.99

per month

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Includes Starter, plus:
  • Live Chat and 24/7 support for immediate assistance.
  • Branded tracking and labels for professional appearance.
  • Manage up to 1,000 shipments per month efficiently.
  • Enhanced customer engagement with branded features.
Scale
For Large Enterprises
$99.99

per month

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Includes Growth, plus:
  • Phone support for direct communication and assistance.
  • Product Bundles for efficient inventory management.
  • Manage up to 7,500 shipments per month seamlessly.
  • Advanced features for high-volume shipping needs.
High-Volume
For High-Volume Shippers
$399.99

per month

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Includes Scale, plus:
  • Support for up to 15 users for large teams.
  • Extended phone support for comprehensive assistance.
  • Rate Shopper for comparing shipping rates effectively.
  • Auto-Split and ODBC for advanced shipping management.

Add-ons

Own Carrier Account Connection
$5

per month

ShipStation Pricing Plans in Detail

Starter

The Starter plan is designed for small businesses looking to streamline their shipping process. It offers essential features like discounted shipping rates, email support, and integration with over 300 platforms. This plan is perfect for managing up to 50 shipments per month, providing a cost-effective solution for businesses just starting out.

Growth

The Growth plan builds on the Starter plan by offering additional features such as support for up to 2 users, live chat, and 24/7 support. It also includes branded tracking and labels, making it ideal for businesses experiencing growth and needing to manage up to 1,000 shipments per month. This plan enhances customer engagement with its branded features.

Scale

The Scale plan is tailored for large enterprises with high shipping demands. It includes all Growth plan features and adds support for up to 10 users, phone support, and product bundles. This plan is designed to handle up to 7,500 shipments per month, offering advanced features for efficient inventory and shipping management.

High-Volume

The High-Volume plan is perfect for businesses with extensive shipping needs. It offers unlimited shipments per month and includes all Scale plan features. With support for up to 15 users, extended phone support, and advanced tools like Rate Shopper and Auto-Split, this plan ensures comprehensive shipping management for high-volume shippers.

Top ShipStation Features

Multi-Carrier Integration

Imagine having all your shipping carriers in one place. With ShipStation, you can integrate with multiple carriers like USPS, FedEx, and UPS, making it easier to compare rates and choose the best option for each shipment. I found this feature incredibly useful as it saved me time and reduced shipping costs. You can effortlessly manage all your shipments from a single dashboard, which is a game-changer for efficiency.

Automated Shipping Rules

Setting up automated shipping rules in ShipStation was a breeze. You can create rules based on order weight, destination, or other criteria, and ShipStation will automatically apply the correct shipping method. This feature saved me countless hours and minimized errors in my shipping process. You’ll appreciate how it streamlines operations, allowing you to focus on growing your business rather than getting bogged down in logistics.

Branded Tracking Pages

ShipStation allows you to create branded tracking pages, which is a fantastic way to enhance your customer’s experience. I loved how easy it was to customize these pages with my brand’s logo and colors. It not only keeps customers informed about their shipment status but also reinforces brand recognition. You’ll find this feature adds a professional touch to your shipping process, boosting customer satisfaction.

Batch Processing

Handling multiple orders at once can be daunting, but ShipStation’s batch processing feature makes it manageable. I was able to process hundreds of orders simultaneously, which significantly increased my efficiency. You’ll find this feature invaluable during peak sales periods, as it reduces the time spent on manual order processing and helps you meet customer expectations promptly.

Custom Shipping Labels

Creating custom shipping labels with ShipStation is straightforward and adds a personal touch to your packages. I enjoyed the flexibility of designing labels that included my brand’s logo and specific shipping instructions. This feature not only enhances the unboxing experience for customers but also ensures that packages are handled correctly during transit. You’ll appreciate the professionalism it brings to your shipping operations.

Real-Time Tracking

Keeping track of shipments in real-time is crucial, and ShipStation excels in this area. I found the real-time tracking feature incredibly reliable, providing up-to-date information on the status of my shipments. You’ll love how it keeps you informed and allows you to address any issues promptly, ensuring a smooth delivery process and enhancing customer trust.

Inventory Management

Managing inventory alongside shipping can be challenging, but ShipStation’s inventory management feature simplifies it. I was able to track stock levels and manage orders efficiently, all from one platform. You’ll find this integration helps prevent overselling and ensures you have the right products available for your customers, streamlining your entire order fulfillment process.

Order Management

ShipStation’s order management system is a lifesaver for keeping everything organized. I appreciated how it consolidated orders from various sales channels into one interface, making it easy to manage and fulfill them. You’ll find this feature reduces the chaos of handling multiple orders, allowing you to focus on delivering excellent service to your customers.

Reporting and Analytics

Understanding your shipping performance is key, and ShipStation’s reporting and analytics tools provide valuable insights. I used these reports to identify trends and optimize my shipping strategy. You’ll appreciate how the data helps you make informed decisions, improving efficiency and reducing costs over time. It’s a powerful feature for any business looking to enhance its shipping operations.

Customer Communication

Keeping customers informed is crucial, and ShipStation’s customer communication tools make it easy. I was able to send automated shipping notifications and updates, which kept my customers in the loop. You’ll find this feature enhances customer satisfaction by providing transparency and reducing inquiries about order status, allowing you to focus on other aspects of your business.

Mobile App

Managing shipments on the go is a breeze with ShipStation’s mobile app. I loved the convenience of checking order status and managing shipments from my phone. You’ll find this feature invaluable for staying on top of your shipping operations, even when you’re away from your desk. It’s a must-have for busy entrepreneurs who need flexibility.

Discounted Shipping Rates

Saving on shipping costs is always a plus, and ShipStation offers discounted rates with major carriers. I was able to pass these savings on to my customers, which improved my competitive edge. You’ll appreciate how this feature helps you reduce expenses and offer attractive shipping options, making your business more appealing to potential buyers.

Who Is ShipStation Best For?

ShipStation is perfect for small to medium-sized e-commerce businesses seeking to streamline their shipping operations. With features like multi-carrier integration, automated shipping rules, and real-time tracking, it enhances efficiency and customer satisfaction. Its user-friendly interface and robust reporting tools make it an ideal choice for businesses looking to optimize their shipping processes without overcomplicating their workflow.

  • Great for multi-channel sellers.

    ShipStation is ideal for businesses selling across multiple platforms like Amazon, eBay, and Shopify. It centralizes order management, allowing seamless integration with various sales channels. This makes it perfect for sellers who need to manage orders efficiently from different sources, ensuring a smooth and organized shipping process.

  • Perfect for feature-rich ecommerce.

    For e-commerce businesses needing advanced shipping features, ShipStation delivers with tools like batch processing, branded tracking pages, and custom shipping labels. It caters to those who require a comprehensive solution to manage complex shipping needs, making it a strong choice for feature-rich operations.

  • Ideal for global sellers with simplified logistics.

    ShipStation supports international shipping with ease, offering multi-currency support and partnerships with major carriers. This makes it ideal for businesses expanding globally, providing simplified logistics and ensuring smooth international operations, unlike competitors focused mainly on local markets.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.