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SendPulse vs Ontraport (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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SendPulse

SendPulse offers a user-friendly platform with multi-channel marketing capabilities. Its 24/7 customer support and intuitive interface make it a great choice for businesses looking to streamline their marketing efforts.

  • User-friendly interface for beginners
  • Multi-channel marketing capabilities
  • 24/7 customer support available
  • Limited CRM features
  • Basic landing page builder

Free plan?

Yes

Starting price

$8 per month
Excellent Value For Price
4.5

0

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Ontraport

Ontraport provides a comprehensive CRM system with advanced automation features. Its extensive integration options and robust capabilities make it ideal for businesses seeking a powerful marketing solution.

  • Comprehensive CRM system
  • Advanced automation features
  • Extensive integration options
  • Higher learning curve
  • More expensive than alternatives

Free plan?

Yes

Starting price

$24 per month

What is SendPulse?

SendPulse is a multi-channel marketing platform that helps businesses automate their communication processes. It offers email marketing, SMS, web push notifications, and chatbots, all in one place. This tool is particularly beneficial for small to medium-sized businesses looking to streamline their marketing efforts. With its user-friendly interface and robust automation features, SendPulse allows you to engage with your audience effectively, saving time and resources. Whether you're sending newsletters or setting up automated campaigns, SendPulse makes it easy to reach your customers across multiple channels.

What is Ontraport?

Ontraport is a comprehensive business automation software designed to help entrepreneurs and small businesses manage their customer relationships and marketing efforts. It offers a suite of tools including CRM, email marketing, landing pages, and e-commerce capabilities. Ontraport stands out for its ability to automate complex business processes, allowing you to focus on growth and customer engagement. With its intuitive interface and powerful features, Ontraport helps you streamline operations, improve customer interactions, and ultimately drive business success.

Pros and Cons of SendPulse vs Ontraport

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Pros & Cons of SendPulse

User-friendly interface
  • SendPulse offers an intuitive and easy-to-navigate interface, making it accessible for users of all skill levels. This simplicity allows you to quickly set up and manage your marketing campaigns without any hassle.
Multi-channel marketing
  • With SendPulse, you can reach your audience through various channels, including email, SMS, and web push notifications. This versatility ensures that you can engage with your customers in the most effective way possible.
24/7 customer support
  • SendPulse provides round-the-clock customer support, ensuring that you have access to assistance whenever you need it. This level of support is invaluable for businesses that require immediate help with their marketing efforts.
Limited CRM features
  • While SendPulse offers basic CRM capabilities, it lacks the advanced features found in more comprehensive CRM systems. This limitation may be a drawback for businesses that rely heavily on customer relationship management.
Basic landing page builder
  • SendPulse's landing page builder is functional but lacks the advanced customization options available in other tools. This limitation may hinder businesses looking to create highly tailored landing pages.
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Pros & Cons of Ontraport

Comprehensive CRM system
  • Ontraport offers a robust CRM system that integrates seamlessly with its other features, making it an excellent choice for businesses looking to manage customer relationships effectively.
Advanced automation features
  • Ontraport's automation capabilities are top-notch, allowing businesses to create complex sequences that save time and resources. This feature is particularly beneficial for companies looking to streamline their operations.
Extensive integration options
  • Ontraport provides a wide range of integrations, enabling businesses to connect with various tools and platforms. This flexibility ensures that you can tailor Ontraport to fit your specific needs.
Higher learning curve
  • Ontraport's advanced features come with a steeper learning curve, which may be challenging for beginners. However, once mastered, these features offer significant benefits.
More expensive than alternatives
  • Ontraport's pricing is higher than some other marketing tools, which may be a consideration for budget-conscious businesses. However, the comprehensive features justify the cost for many users.

SendPulse vs Ontraport: At A Glance

Decision FactorSendPulseOntraport
Value to Price
Good4.2
Excellent4.5
Ease of Use
Excellent4.3
Excellent4.4
Functionality
Excellent4.4
Excellent4.6
Scalability
Good4.1
Excellent4.5
Integrations
Good4.0
Excellent4.3
Customer Support
Excellent4.3
Excellent4.4
Security
Good4.2
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

SendPulse offers a competitive pricing structure, making it an attractive option for small businesses. Its multi-channel capabilities provide excellent value for the price. Ontraport, while slightly more expensive, offers a comprehensive suite of tools that justify its cost, especially for businesses looking for advanced automation features. If you're seeking a cost-effective solution with robust features, SendPulse is a great choice.

Ease of Use

SendPulse is known for its user-friendly interface, making it easy for beginners to navigate and set up campaigns. Ontraport, while also intuitive, offers more complex features that may require a learning curve. If you prioritize ease of use and quick setup, SendPulse is the better option.

Functionality

Both SendPulse and Ontraport offer a wide range of functionalities. SendPulse excels in multi-channel marketing, while Ontraport provides advanced CRM and automation capabilities. If your focus is on comprehensive business automation, Ontraport is the superior choice.

Scalability

Ontraport is designed to scale with your business, offering features that grow with your needs. SendPulse, while scalable, is more suited for small to medium-sized businesses. If scalability is a priority, Ontraport is the better option.

Integrations

SendPulse offers a decent range of integrations, but Ontraport provides a more extensive list, allowing for seamless connectivity with various tools. If integrations are crucial for your operations, Ontraport is the preferred choice.

Customer Support

Both SendPulse and Ontraport offer reliable customer support. SendPulse provides 24/7 support, which is a significant advantage. Ontraport also offers excellent support but may not be as readily available. If round-the-clock support is essential, SendPulse is the better option.

Security

Ontraport places a strong emphasis on security, offering robust measures to protect your data. SendPulse also provides good security features, but Ontraport's offerings are more comprehensive. If security is a top concern, Ontraport is the superior choice.

SendPulse vs Ontraport: A Detailed Breakdown of Key Features

FeaturesSendPulseOntraport
Email Marketing
Excellent4.5
Excellent4.6
SMS Marketing
Excellent4.4
Excellent4.3
Web Push Notifications
Excellent4.3
Good4.2
CRM
Good4.0
Excellent4.7
Automation
Good4.2
Excellent4.6
Landing Pages
Good4.1
Excellent4.5

Email Marketing

SendPulse offers a robust email marketing platform with easy-to-use templates and automation features. It's perfect for businesses looking to engage their audience through personalized emails. Ontraport, on the other hand, provides advanced email marketing capabilities with detailed analytics and segmentation options. If you're looking for a more comprehensive email marketing solution, Ontraport is the better choice.

SMS Marketing

SendPulse excels in SMS marketing, offering a straightforward interface and effective delivery rates. It's ideal for businesses that want to reach their audience quickly and efficiently. Ontraport also offers SMS marketing, but its focus is more on integrating SMS with other marketing channels. If SMS marketing is a priority, SendPulse is the superior option.

Web Push Notifications

SendPulse provides an excellent web push notification service, allowing businesses to engage with their audience in real-time. It's a great tool for driving traffic and increasing conversions. Ontraport offers web push notifications as part of its broader marketing suite, but it's not as specialized as SendPulse. If web push notifications are crucial to your strategy, SendPulse is the better choice.

CRM

Ontraport offers a powerful CRM system that integrates seamlessly with its other features, making it a great choice for businesses looking to manage customer relationships effectively. SendPulse offers basic CRM capabilities, but it's not as comprehensive as Ontraport. If CRM is a key component of your business strategy, Ontraport is the superior option.

Automation

Both SendPulse and Ontraport offer automation features, but Ontraport's capabilities are more advanced. It allows for complex automation sequences that can save businesses time and resources. SendPulse offers basic automation features that are easy to set up and use. If advanced automation is a priority, Ontraport is the better choice.

Landing Pages

Ontraport provides a robust landing page builder with a variety of templates and customization options. It's perfect for businesses looking to create high-converting landing pages. SendPulse offers basic landing page capabilities, but it's not as feature-rich as Ontraport. If landing pages are a key part of your marketing strategy, Ontraport is the superior option.

Pricing Comparison of SendPulse and Ontraport

We’ve compiled the pricing tables and highlighted the key features of both SendPulse and Ontraport to aid in your decision-making process. Let’s explore what each platform has to offer.

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SendPulse Pricing Plans

Free
For Beginners
0

Get Startedright_arrow
Free plan includes:
  • 100 MB of image storage for your campaigns.
  • 3 sender email addresses and 1 domain.
  • 5 flows, 1 event, and 50 elements in Automation 360.
  • 1 website or bio link page and 100 verifications.
Standard
For Growing Businesses
$8

per month

Try For Freeright_arrow
Includes Free, plus:
  • 200 MB of image storage for enhanced visuals.
  • 100 sender email addresses and 3 domains.
  • 10 flows, 10 events, and 70 elements in Automation 360.
  • Full A/B testing suite and 3 users per account.
Pro
For Email Marketing Pros
$9.6

per month

Try For Freeright_arrow
Includes Standard, plus:
  • 300 sender email addresses and 5 domains.
  • 50 flows, 50 events, and 150 elements in Automation 360.
  • 1,000 verifications with the email verifier.
  • Unlimited number of segments and 10 users per account.
Enterprise
For Large Companies
Contact sales
Request Pricingright_arrow
Includes Pro, plus:
  • Unlimited number of sender email addresses and domains.
  • Unlimited number of flows, events, and elements in Automation 360.
  • 50 websites and bio link pages for extensive reach.
  • Advanced segmentation options and unlimited number of users.
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Ontraport Pricing Plans

Basic
For Small Businesses
$24

per month

Try For Freeright_arrow
Basic includes:
  • Web forms and pages to capture leads effectively.
  • Scalable platform designed for business growth.
  • Drag-and-drop marketing automation for ease of use.
  • Unlimited email sending to reach a wider audience.
Plus
For Growing Businesses
$83

per month

Try For Freeright_arrow
Includes Basic, plus:
  • Add payments and memberships for monetization.
  • Website personalization to enhance user experience.
  • 2-way SMS marketing for interactive communication.
  • Lead scoring to prioritize potential customers.
Pro
For Established Enterprises
$124

per month

Try For Freeright_arrow
Includes Plus, plus:
  • Marketing tracking and testing for performance insights.
  • Partner programs to expand business reach.
  • User roles and permission management for security.
  • Custom contact and email limits for flexibility.
Enterprise
For Large Enterprises
$249

per month

Try For Freeright_arrow
Includes Pro, plus:
  • Enterprise-grade security for data protection.
  • Private infrastructure available for dedicated resources.
  • 1-on-1 email deliverability consulting for optimal reach.
  • Quarterly account reviews for continuous improvement.

Our Rating Methodology

We thoroughly evaluate each marketing automation tool, focusing on key aspects like functionality, ease of use, and scalability. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

SendPulse or Ontraport: Which One Matches Your Business Needs?

Choose SendPulse If You Need ...

  • User-friendly marketing platform

    If you are a beginner or small business owner looking for an easy-to-use marketing platform, SendPulse is an excellent choice. Its intuitive interface and multi-channel capabilities make it ideal for those new to digital marketing.

  • 24/7 customer support

    If you require round-the-clock customer support to assist with your marketing efforts, SendPulse is the better option. Its 24/7 support ensures that you have access to help whenever you need it.

Choose Ontraport If You Need ...

  • Comprehensive CRM and automation

    If you need a powerful CRM system with advanced automation features, Ontraport is the superior choice. Its robust capabilities make it ideal for businesses looking to streamline their operations and improve customer relationships.

  • Extensive integration options

    If you require a marketing tool with extensive integration options, Ontraport is the better option. Its wide range of integrations allows you to connect with various tools and platforms, ensuring seamless connectivity.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.