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Salesmate vs Ontraport (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Salesmate

Salesmate offers a user-friendly CRM solution with excellent customer support and affordable pricing. It's ideal for small to medium-sized businesses looking for a straightforward and cost-effective CRM platform.

  • User-friendly interface
  • Affordable pricing
  • Excellent customer support
  • Limited email marketing features
  • Basic lead scoring

Free plan?

Yes

Starting price

$23 per user/ month
Good Value For Price
4.1

0

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Ontraport

Ontraport provides comprehensive business automation with advanced email marketing and lead scoring features. It's perfect for businesses seeking robust automation and marketing capabilities, despite its higher pricing.

  • Advanced email marketing
  • Comprehensive automation
  • Robust lead scoring
  • Steep learning curve
  • Higher pricing

Free plan?

Yes

Starting price

$24 per month

What is Salesmate?

Salesmate is a comprehensive CRM platform designed to streamline sales processes and enhance customer relationships. It offers features like contact management, email tracking, and sales automation, making it an ideal choice for sales teams looking to boost productivity. With its intuitive interface and robust analytics, Salesmate helps businesses make data-driven decisions, ultimately leading to increased sales and customer satisfaction.

What is Ontraport?

Ontraport is a powerful business automation software that helps entrepreneurs and small businesses manage their marketing, sales, and customer relationships. It offers a suite of tools including email marketing, CRM, and e-commerce capabilities, all in one platform. Ontraport's automation features allow users to streamline their workflows, saving time and resources while enhancing customer engagement and driving business growth.

Pros and Cons of Salesmate vs Ontraport

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Pros & Cons of Salesmate

User-friendly interface
  • Salesmate offers a user-friendly interface that makes it easy for new users to navigate and utilize its features effectively. This simplicity is ideal for small to medium-sized businesses looking for a straightforward CRM solution.
Affordable pricing
  • Salesmate provides excellent value for its price, offering a wide range of features that cater to various business needs. Its affordability makes it a great choice for businesses with limited budgets.
Excellent customer support
  • Salesmate provides excellent customer support, with responsive assistance and helpful resources. This ensures that users can get the help they need quickly and efficiently, enhancing their overall experience.
Limited email marketing features
  • Salesmate's email marketing features are basic and may not be sufficient for businesses looking for advanced automation and customization options. Users seeking comprehensive email marketing capabilities may need to look elsewhere.
Basic lead scoring
  • Salesmate offers basic lead scoring features that may not be as sophisticated as those offered by other CRM solutions. Businesses that rely heavily on lead scoring may find these features lacking.
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Pros & Cons of Ontraport

Advanced email marketing
  • Ontraport excels in email marketing with its advanced automation features and customizable templates. It allows users to create targeted campaigns and track their performance effectively, making it a great choice for businesses focused on email marketing.
Comprehensive automation
  • Ontraport offers comprehensive automation features that allow users to streamline their workflows and improve efficiency. Its automation tools are highly customizable, providing flexibility for businesses with complex processes.
Robust lead scoring
  • Ontraport's lead scoring features are advanced and customizable, helping businesses prioritize leads effectively and focus on high-potential prospects. This makes it an ideal choice for businesses that rely heavily on lead scoring.
Steep learning curve
  • Ontraport's extensive capabilities can result in a steep learning curve for new users. Businesses may need to invest time and resources in training to fully leverage its features.
Higher pricing
  • Ontraport's pricing is higher compared to other CRM solutions, which may be a consideration for businesses with limited budgets. However, its advanced features may justify the cost for businesses seeking comprehensive solutions.

Salesmate vs Ontraport: At A Glance

Decision FactorSalesmateOntraport
Value to Price
Excellent4.5
Good4.2
Ease of Use
Excellent4.4
Good4.0
Functionality
Excellent4.3
Excellent4.5
Scalability
Good4.2
Excellent4.3
Integrations
Good4.1
Excellent4.4
Customer Support
Excellent4.3
Good4.1
Security
Excellent4.4
Good4.0
Overall Rating
Excellent4.3
Good4.1

Value to Price

Salesmate offers excellent value for its price, providing a wide range of features that cater to various business needs. Its affordability makes it a great choice for small to medium-sized businesses. Ontraport, while slightly more expensive, offers robust automation features that justify its cost for businesses looking for comprehensive solutions. If you're seeking a cost-effective CRM with essential features, Salesmate is a better choice.

Ease of Use

Salesmate is known for its user-friendly interface, making it easy for new users to navigate and utilize its features effectively. Ontraport, while powerful, has a steeper learning curve due to its extensive capabilities. If you prioritize ease of use and a smooth onboarding experience, Salesmate is the more suitable option.

Functionality

Ontraport excels in functionality, offering a comprehensive suite of tools for marketing, sales, and customer management. Salesmate, while feature-rich, focuses more on sales processes and CRM functionalities. If you need a tool with extensive marketing automation capabilities, Ontraport is the better choice.

Scalability

Both Salesmate and Ontraport offer scalable solutions, but Ontraport's extensive automation features make it more suitable for businesses planning significant growth. Salesmate is ideal for small to medium-sized businesses looking for a scalable CRM solution. If scalability with advanced automation is your priority, Ontraport is the better option.

Integrations

Ontraport offers a wide range of integrations, allowing users to connect with various third-party applications seamlessly. Salesmate also provides integrations but focuses more on essential tools for sales processes. If you require extensive integration options, Ontraport is the better choice.

Customer Support

Salesmate provides excellent customer support, with responsive assistance and helpful resources. Ontraport also offers good support but may not be as quick in response times. If prompt and reliable customer support is crucial for you, Salesmate is the better option.

Security

Both Salesmate and Ontraport prioritize security, offering robust measures to protect user data. Salesmate's security features are slightly more advanced, providing an extra layer of protection. If security is a top concern, Salesmate is the better choice.

Overall Rating

Salesmate scores higher overall due to its user-friendly interface, excellent value for price, and strong customer support. Ontraport, while slightly lower in overall rating, excels in functionality and scalability. If you're looking for a well-rounded CRM solution, Salesmate is the better choice.

Salesmate vs Ontraport: A Detailed Breakdown of Key Features

FeaturesSalesmateOntraport
Contact Management
Excellent4.5
Excellent4.3
Email Marketing
Good4.2
Excellent4.5
Sales Automation
Excellent4.4
Excellent4.3
Reporting and Analytics
Excellent4.3
Excellent4.4
Lead Scoring
Good4.2
Excellent4.5
Workflow Automation
Excellent4.3
Excellent4.4

Contact Management

Salesmate excels in contact management with its intuitive interface and easy-to-use features. It allows you to organize and manage your contacts efficiently, making it a great choice for sales teams. Ontraport also offers robust contact management capabilities, but its interface can be more complex. If you prefer a straightforward and user-friendly contact management system, Salesmate is the better option.

Email Marketing

Ontraport shines in email marketing with its advanced automation features and customizable templates. It allows you to create targeted campaigns and track their performance effectively. Salesmate offers basic email marketing features, but it may not be as comprehensive as Ontraport. If email marketing is a priority for you, Ontraport is the better choice.

Sales Automation

Salesmate offers excellent sales automation features, helping you streamline your sales processes and improve efficiency. Its automation tools are easy to set up and use, making it ideal for sales teams. Ontraport also provides sales automation capabilities, but they may require more time to configure. If you want a hassle-free sales automation solution, Salesmate is the better option.

Reporting and Analytics

Both Salesmate and Ontraport offer robust reporting and analytics features, allowing you to gain insights into your sales and marketing performance. Ontraport's analytics tools are more advanced, providing in-depth data analysis. Salesmate, while slightly less comprehensive, offers easy-to-understand reports. If you need detailed analytics, Ontraport is the better choice.

Lead Scoring

Ontraport excels in lead scoring with its advanced algorithms and customizable scoring criteria. It helps you prioritize leads effectively and focus on high-potential prospects. Salesmate offers basic lead scoring features, but they may not be as sophisticated. If lead scoring is crucial for your business, Ontraport is the better choice.

Workflow Automation

Both Salesmate and Ontraport offer workflow automation features, allowing you to automate repetitive tasks and improve efficiency. Ontraport's automation tools are more advanced, providing greater flexibility and customization. Salesmate offers straightforward automation features that are easy to set up. If you need advanced workflow automation, Ontraport is the better choice.

Pricing Comparison of Salesmate and Ontraport

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Salesmate and Ontraport. This comparison will highlight the best option for managing your customer relationships and sales processes.

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Salesmate Pricing Plans

Basic
For Small Businesses
$23

per user/ month

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Basic includes:
  • Sync, track, and template emails seamlessly.
  • Handle multiple sales pipelines with ease.
  • Access standard dashboards and reports for insights.
  • Automate workflows to save time and effort.
Pro
For Growing Teams
$39

per user/ month

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Includes Basic, plus:
  • Utilize team inbox for collaborative communication.
  • Create custom roles and field-based permissions.
  • Design custom dashboards and reports for analysis.
  • Automate complex workflows with advanced tools.
Business
For Large Enterprises
$63

per user/ month

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Includes Pro, plus:
  • Use power dialer for efficient calling.
  • Access more layouts and formula fields.
  • Implement IP restrictions for security.
  • Increase workflow and sequence limits.
Enterprise
For Enterprise Sales Teams
Contact sales
Request Pricingright_arrow
Includes Business, plus:
  • Receive personalized onboarding assistance.
  • Enjoy priority support for quick resolutions.
  • Access a dedicated instance for your business.
  • Utilize unlimited dashboards for data analysis.
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Ontraport Pricing Plans

Basic
For Small Businesses
$24

per month

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Basic includes:
  • Web forms and pages to capture leads effectively.
  • Scalable platform designed for business growth.
  • Drag-and-drop marketing automation for ease of use.
  • Unlimited email sending to reach a wider audience.
Plus
For Growing Businesses
$83

per month

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Includes Basic, plus:
  • Add payments and memberships for monetization.
  • Website personalization to enhance user experience.
  • 2-way SMS marketing for interactive communication.
  • Lead scoring to prioritize potential customers.
Pro
For Established Enterprises
$124

per month

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Includes Plus, plus:
  • Marketing tracking and testing for performance insights.
  • Partner programs to expand business reach.
  • User roles and permission management for security.
  • Custom contact and email limits for flexibility.
Enterprise
For Large Enterprises
$249

per month

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Includes Pro, plus:
  • Enterprise-grade security for data protection.
  • Private infrastructure available for dedicated resources.
  • 1-on-1 email deliverability consulting for optimal reach.
  • Quarterly account reviews for continuous improvement.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like ease of use, functionality, and customer support. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Salesmate or Ontraport: Which One Matches Your Business Needs?

Choose Salesmate If You Need ...

  • User-friendly CRM solution

    If you are a small to medium-sized business looking for a user-friendly CRM solution, Salesmate is the ideal choice. Its intuitive interface and straightforward features make it easy to navigate and utilize effectively, ensuring a smooth onboarding experience.

  • Cost-effective CRM platform

    If you are a business with a limited budget seeking a cost-effective CRM platform, Salesmate offers excellent value for its price. Its affordability and range of features make it a great choice for businesses looking to maximize their return on investment.

Choose Ontraport If You Need ...

  • Advanced email marketing

    If you are a business focused on email marketing and require advanced automation features, Ontraport is the better choice. Its customizable templates and targeted campaign capabilities make it ideal for businesses seeking comprehensive email marketing solutions.

  • Comprehensive automation

    If you are a business with complex workflows and require comprehensive automation capabilities, Ontraport is the ideal choice. Its highly customizable automation tools allow you to streamline processes and improve efficiency, making it perfect for businesses with advanced automation needs.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.