Salesmate vs Act! (2024 Comparison)
Salesmate offers a user-friendly CRM solution with comprehensive sales automation and excellent customer support, making it ideal for businesses looking to streamline their sales processes.
- Intuitive user interface
- Comprehensive sales automation
- Excellent customer support
- Limited customization options
- Occasional performance issues
Free plan?
YesStarting price
$23 per user/ month
Act! provides advanced email marketing and highly customizable CRM features, making it a great choice for businesses seeking a tailored customer relationship management experience.
- Advanced email marketing
- Highly customizable
- Robust contact management
- Complex interface
- Higher pricing
Free plan?
YesStarting price
€30 per month per userWhat is Salesmate?
Salesmate is a comprehensive CRM software designed to streamline sales processes and enhance customer relationships. It offers features like contact management, sales automation, and insightful analytics, making it a valuable tool for sales teams. With its intuitive interface, Salesmate helps users manage their sales pipeline efficiently, track customer interactions, and close deals faster. Whether you're a small business or a large enterprise, Salesmate adapts to your needs, providing a seamless experience that boosts productivity and drives growth.
What is Act!?
Act! is a robust CRM and marketing automation software that empowers businesses to build lasting customer relationships. It offers a suite of tools for contact management, email marketing, and sales automation, helping users stay organized and efficient. Act! is particularly beneficial for small to medium-sized businesses looking to enhance their marketing efforts and improve customer engagement. With its user-friendly interface and customizable features, Act! enables businesses to tailor their CRM experience to meet specific needs, ensuring a personalized approach to customer management.
Pros and Cons of Salesmate vs Act!
Pros & Cons of Salesmate
- Salesmate's interface is designed with the user in mind, making it easy to navigate and manage sales processes efficiently. This intuitive design reduces the learning curve and enhances productivity.
- Salesmate offers a wide range of automation tools that streamline sales processes, helping users close deals faster and more efficiently. These features save time and improve overall sales performance.
- Salesmate provides top-notch customer support, with responsive and knowledgeable representatives ready to assist users. This ensures a smooth experience and quick resolution of any issues.
- While Salesmate offers some customization, its options are not as extensive as those of other CRM tools. This may limit users who require a highly tailored CRM experience.
- Some users have reported occasional performance issues with Salesmate, such as slow loading times. These issues can be frustrating but are generally infrequent.
Pros & Cons of Act!
- Act! offers a comprehensive suite of email marketing tools that allow users to create and manage campaigns effectively. These features are highly customizable and cater to various marketing needs.
- Act! provides extensive customization options, allowing users to tailor the CRM to their specific needs. This flexibility makes it a versatile tool for businesses with unique requirements.
- Act! excels in contact management, offering a wide range of features that help users organize and track customer interactions efficiently. This ensures a seamless customer relationship management experience.
- Act!'s interface can be complex and overwhelming for some users, especially those new to CRM software. This complexity may increase the learning curve and reduce initial productivity.
- Act! is priced higher than some of its competitors, which may be a barrier for small businesses or those with limited budgets. However, its features justify the cost for those who need them.
Salesmate vs Act!: At A Glance
Salesmate vs Act!: A Detailed Breakdown of Key Features
Contact Management
Salesmate excels in contact management with its intuitive interface and robust features that allow you to organize and track customer interactions effortlessly. Act! also offers strong contact management capabilities, but its interface can be slightly more complex. If you need a straightforward solution for managing contacts, Salesmate is the better choice.
Sales Automation
Salesmate's sales automation features streamline your sales processes, helping you close deals faster and more efficiently. Act! provides similar automation tools, but Salesmate's are more user-friendly and easier to implement. If you want to enhance your sales automation, Salesmate is the superior option.
Email Marketing
Act! shines in email marketing with its comprehensive tools that allow you to create and manage campaigns effectively. Salesmate also offers email marketing features, but Act!'s are more advanced and customizable. If email marketing is a priority, Act! is the better choice.
Analytics
Salesmate provides insightful analytics that help you track performance and make data-driven decisions. Act! also offers analytics, but Salesmate's are more detailed and easier to interpret. If you need powerful analytics to drive your business, Salesmate is the better option.
Customization
Act! offers extensive customization options, allowing you to tailor the CRM to your specific needs. Salesmate also provides customization, but Act!'s features are more flexible. If you require a highly customizable CRM, Act! is the better choice.
Mobile Access
Salesmate offers excellent mobile access, allowing you to manage your CRM on the go with ease. Act! also provides mobile access, but Salesmate's app is more user-friendly and responsive. If mobile access is important to you, Salesmate is the superior option.
Pricing Comparison of Salesmate and Act!
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Salesmate and Act!. This comparison will highlight the best option for managing your customer relationships.
Salesmate Pricing Plans
- Sync, track, and template emails seamlessly.
- Handle multiple sales pipelines with ease.
- Access standard dashboards and reports for insights.
- Automate workflows to save time and effort.
- Utilize team inbox for collaborative communication.
- Create custom roles and field-based permissions.
- Design custom dashboards and reports for analysis.
- Automate complex workflows with advanced tools.
- Use power dialer for efficient calling.
- Access more layouts and formula fields.
- Implement IP restrictions for security.
- Increase workflow and sequence limits.
- Receive personalized onboarding assistance.
- Enjoy priority support for quick resolutions.
- Access a dedicated instance for your business.
- Utilize unlimited dashboards for data analysis.
Act! Pricing Plans
- Secure hosting in Frankfurt ensuring data protection.
- Automatic updates and backups for peace of mind.
- Optional desktop sync for flexible data access.
- Expert technical support available for assistance.
- Self-managed security for complete data control.
- Complete control of updates for tailored software management.
- Compatibility with desktop add-ons for enhanced functionality.
- Expert technical support for troubleshooting and guidance.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key aspects like functionality, ease of use, and customer support. By analyzing user feedback and testing features, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you choose the best CRM solution.
Salesmate or Act!: Which One Matches Your Business Needs?
Choose Salesmate If You Need ...
- User-friendly CRM solution
If you are a beginner or small business owner looking for an easy-to-use CRM solution, Salesmate is the perfect choice. Its intuitive interface and comprehensive features make it ideal for managing customer relationships efficiently.
- Comprehensive sales automation
If you need a CRM with robust sales automation features, Salesmate is the superior option. Its automation tools streamline sales processes, helping you close deals faster and improve overall sales performance.
Choose Act! If You Need ...
- Advanced email marketing
If you prioritize email marketing in your CRM strategy, Act! is the better choice. Its advanced email marketing tools allow you to create and manage campaigns effectively, catering to various marketing needs.
- Highly customizable CRM
If you require a CRM with extensive customization options, Act! is the ideal solution. Its flexibility allows you to tailor the CRM to your specific needs, making it a versatile tool for businesses with unique requirements.
Frequently Asked Questions
Which CRM is better for small businesses, Salesmate or Act!?
How do Salesmate and Act! compare in terms of email marketing?
Which CRM offers better customer support, Salesmate or Act!?
Are Salesmate and Act! suitable for large enterprises?
How do Salesmate and Act! handle data security?
Which CRM is more cost-effective, Salesmate or Act!?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
