Salesforce Commerce Cloud Pricing & Plans (2024 Guide)
Salesforce Commerce Cloud empowers businesses with comprehensive ecommerce solutions. Its robust features and scalability make it ideal for growing businesses, though the setup can be complex for smaller teams.
- Comprehensive ecommerce solutions.
- Scalable for growing businesses.
- Strong customer engagement tools.
- Complex setup process.
- Higher cost for small businesses.
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Contact salesWhat is Salesforce Commerce Cloud?
How Much Does Salesforce Commerce Cloud Cost?
Salesforce Commerce Cloud offers a variety of pricing plans tailored to different business needs. Below is a detailed breakdown of Salesforce Commerce Cloud’s plans, highlighting their key features for various ecommerce requirements.
Salesforce Commerce Cloud Pricing Plans
- Supports up to 6 storefronts for business expansion.
- Includes Order Management Lite for basic order handling.
- Provides analytics, automation, and segmentation tools.
- Ideal for growing companies selling to businesses.
- Supports up to 10 storefronts for larger operations.
- Full Order Management for comprehensive order processing.
- Advanced analytics, automation, segmentation, and personalization.
- Designed for mature companies selling to businesses.
- Unlimited storefronts and price books for flexibility.
- Full Order Management for seamless operations.
- Advanced analytics, automation, segmentation, and personalization.
- Perfect for businesses selling directly to consumers.
Add-ons
Salesforce Commerce Cloud Pricing Plans in Detail
Commerce Cloud Growth
Commerce Cloud Growth is designed for companies looking to expand their business by selling to other businesses. It offers essential features like Order Management Lite and analytics tools to help manage and grow your online presence effectively. With support for up to 6 storefronts, it provides a solid foundation for businesses aiming to scale.
Commerce Cloud Advanced
Commerce Cloud Advanced builds on the Growth plan by offering more comprehensive features for mature companies. It includes full order management capabilities and supports up to 10 storefronts, making it ideal for larger operations. The plan also provides advanced analytics and personalization tools to enhance customer engagement and business efficiency.
Commerce Cloud B2C Premium
Commerce Cloud B2C Premium is tailored for businesses selling directly to consumers. It offers unlimited storefronts and price books, providing maximum flexibility and scalability. With full order management and advanced analytics, this plan ensures seamless operations and personalized customer experiences, making it a top choice for consumer-focused businesses.
Top Salesforce Commerce Cloud Features
Order Management
Managing orders efficiently is crucial for any ecommerce business, and Salesforce Commerce Cloud excels in this area. I found its order management system intuitive and powerful, allowing you to track orders from placement to delivery seamlessly. This feature ensures that you can handle high volumes of orders without missing a beat, improving customer satisfaction and operational efficiency.
Inventory Tracking
Keeping track of inventory can be a daunting task, but with Salesforce Commerce Cloud, it becomes a breeze. I appreciated how it provides real-time updates on stock levels, helping you avoid overstocking or stockouts. This feature is particularly beneficial for businesses with large inventories, as it helps maintain optimal stock levels and reduces carrying costs.
Customer Engagement
Engaging with customers is at the heart of any successful business, and Salesforce Commerce Cloud offers tools that make this easy. I loved how it allows you to personalize interactions and marketing efforts, creating a more tailored experience for your customers. This feature helps build stronger relationships with your audience, leading to increased loyalty and repeat business.
Who Is Salesforce Commerce Cloud Best For?
Salesforce Commerce Cloud is perfect for medium to large enterprises seeking to enhance their ecommerce operations. With features like order management, inventory tracking, and customer engagement tools, it helps businesses streamline processes and improve customer satisfaction.
- Ideal for large-scale ecommerce.
Salesforce Commerce Cloud is tailored for large-scale ecommerce businesses that require robust solutions for managing high volumes of transactions and customer interactions. Its comprehensive suite of tools ensures seamless operations and enhanced customer experiences.
- Great for multi-channel retailers.
For retailers operating across multiple channels, Salesforce Commerce Cloud offers integrated solutions to manage sales, inventory, and customer data efficiently. This makes it a top choice for businesses looking to unify their operations under one platform.
- Perfect for customer-centric brands.
Brands focused on delivering exceptional customer experiences will find Salesforce Commerce Cloud invaluable. Its advanced customer engagement tools and personalized marketing capabilities help businesses connect with their audience more effectively.
Frequently Asked Questions
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Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
