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Ringover Pricing & Plans (2024 Guide)

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Author

Martin Lunendonk

Last Update

Nov 17, 2024

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4.5

0

Excellent Value For Price
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Ringover

Ringover enhances your call center operations with seamless integrations and real-time analytics. While it offers efficient call management, understanding its features will help you fully leverage its potential for improved communication.

  • Seamless integration with other tools.
  • Real-time analytics for better insights.
  • Efficient call management features.
  • Limited customization options available.
  • Requires stable internet connection.

Free plan?

Yes

Starting price

$21 per month per user

What is Ringover?

Ringover is a comprehensive call center software that enhances communication through seamless integration, real-time analytics, and efficient call management. Its pricing reflects the value of improving customer interactions and streamlining operations. With various plans, Ringover offers cost-effective solutions for businesses aiming to enhance their communication without overspending.

How Much Does Ringover Cost?

Ringover offers a variety of pricing plans to cater to different business needs, from small teams to large enterprises. Below is a detailed breakdown of Ringover’s plans, highlighting their key features and benefits for various business requirements.

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Ringover Pricing Plans

SMART
For Small Businesses
$21

per month per user

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SMART includes:
  • Local number from 43 countries, enhancing local presence.
  • Mobile, web, and desktop applications for versatile access.
  • IVR and call forwarding for efficient call management.
  • Call logs and recordings for comprehensive call tracking.
BUSINESS
For Growing Teams
$44

per month per user

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Includes SMART, plus:
  • Advanced IVR with smart routing and call queues.
  • Two integrations for seamless tool connectivity.
  • Advanced analytics for in-depth performance insights.
  • Coaching features like double listening and whispering.
ADVANCED
For Large Enterprises
$54

per month per user

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Includes BUSINESS, plus:
  • Power Dialer for efficient and automated calling.
  • Call scripts to standardize communication.
  • Voicemail drop for quick message delivery.
  • Local Presence Dialing for enhanced caller recognition.

Add-ons

Omnichannel messaging
$29

per license per month

SSO
$2

per license per month

Local number bundles
$200

per bundle per month

Ringover Pricing Plans in Detail

SMART

The SMART plan offers a comprehensive cloud phone system with unlimited calls to 110 destinations, local numbers from 43 countries, and versatile applications for mobile, web, and desktop. It includes essential features like IVR, call forwarding, and call logs, making it ideal for businesses seeking a reliable and flexible communication solution.

BUSINESS

The BUSINESS plan builds on the SMART plan by adding advanced features such as local numbers from 65 countries, smart routing, call queues, and two integrations. It also offers advanced analytics and coaching tools, making it perfect for teams looking to enhance their communication and management capabilities.

ADVANCED

The ADVANCED plan includes all BUSINESS features and introduces call campaigns, Power Dialer, call scripts, and voicemail drop. It also offers Local Presence Dialing, providing businesses with advanced communication and productivity tools to boost their operations and customer engagement.

Top Ringover Features

Real-Time Analytics

Imagine having the power to make data-driven decisions at your fingertips. With Ringover's real-time analytics, you can monitor call performance and customer interactions as they happen. I found this feature incredibly beneficial for identifying trends and areas for improvement. You can easily track metrics like call duration, wait times, and customer satisfaction, allowing you to optimize your team's performance and enhance customer service. It's like having a personal assistant that provides insights to boost your communication strategy.

Seamless Integrations

One of the standout features of Ringover is its ability to integrate seamlessly with other tools. I remember how effortlessly it connected with our CRM, making it easier to manage customer data and interactions. You won't have to worry about switching between platforms, as Ringover ensures a smooth workflow by syncing with your existing systems. This integration capability not only saves time but also enhances productivity, allowing you to focus on what truly matters—providing excellent customer service.

Efficient Call Management

Managing calls efficiently is crucial for any business, and Ringover excels in this area. I was impressed by how it streamlined our call handling process, from routing to recording. You can customize call flows, set up IVR menus, and even record calls for quality assurance. This feature ensures that your team can handle calls professionally and efficiently, reducing wait times and improving customer satisfaction. It's like having a virtual receptionist that never misses a beat.

Who Is Ringover Best For?

Ringover is perfect for medium-sized businesses seeking to enhance their customer service operations. With features like real-time analytics and seamless integrations, it helps streamline communication processes, ensuring efficient call management and improved customer interactions.

  • Great for medium-sized businesses.

    Ringover is ideal for medium-sized businesses looking to improve their customer service operations. Its real-time analytics and seamless integrations make it a powerful tool for enhancing communication and ensuring efficient call management, setting it apart from simpler solutions.

  • Perfect for teams needing integration.

    Ringover excels for teams that require seamless integration with existing tools. Its ability to connect with various platforms ensures that your team can manage calls efficiently without disrupting current workflows, making it a top choice for integrated communication.

  • Ideal for real-time analytics.

    For businesses that prioritize data-driven decisions, Ringover offers robust real-time analytics. This feature allows teams to gain insights into call performance and customer interactions, making it a valuable asset for those focused on optimizing communication strategies.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.