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RingCentral vs Avoma (2024 Comparison)

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Author

Martin Lunendonk

Last Update

Nov 13, 2024

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Excellent Value For Price
4.3

0

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RingCentral

RingCentral offers a comprehensive suite of communication tools, including voice, video, and messaging. Its high-quality video conferencing and strong call management capabilities make it a versatile solution for businesses.

  • Comprehensive communication features
  • High-quality video conferencing
  • Strong call management capabilities
  • Limited AI meeting insights
  • Basic meeting transcriptions

Free plan?

Yes

Starting price

$10 per month per user
Excellent Value For Price
4.5

0

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Avoma

Avoma is an AI-powered meeting assistant that enhances productivity with advanced meeting insights and accurate transcriptions. Its strong collaboration tools make it ideal for teams looking to optimize their meeting experiences.

  • Advanced AI meeting insights
  • Accurate meeting transcriptions
  • Strong collaboration tools
  • Basic call management
  • Limited video conferencing features

Free plan?

Yes

Starting price

$19 per month per user

What is RingCentral?

RingCentral is a comprehensive communication platform that offers voice, video, team messaging, and collaboration solutions. It helps businesses streamline their communication processes, making it easier to connect with team members and clients. With its robust features, RingCentral enhances productivity and ensures seamless communication, whether you're in the office or on the go.

What is Avoma?

Avoma is an AI-powered meeting assistant designed to enhance productivity and collaboration. It helps users by automating meeting notes, providing actionable insights, and facilitating better communication. Avoma's features are tailored to improve daily workflows, making it an invaluable tool for professionals seeking to optimize their meeting experiences.

Pros and Cons of RingCentral vs Avoma

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Pros & Cons of RingCentral

Comprehensive communication features
  • RingCentral offers a wide range of communication tools, including voice, video, and messaging, making it a versatile solution for businesses looking to streamline their communication processes.
High-quality video conferencing
  • RingCentral provides high-quality video conferencing capabilities, ensuring that users can connect with team members and clients seamlessly, regardless of their location.
Strong call management capabilities
  • RingCentral offers robust call management features, making it easy for users to handle calls efficiently and effectively, enhancing overall productivity.
Limited AI meeting insights
  • While RingCentral offers basic AI meeting insights, it lacks the advanced capabilities found in other tools, which may be a drawback for users seeking in-depth meeting analysis.
Basic meeting transcriptions
  • RingCentral provides basic meeting transcription features, which may not be sufficient for users who require detailed and accurate transcriptions for their meetings.
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Pros & Cons of Avoma

Advanced AI meeting insights
  • Avoma excels in providing advanced AI meeting insights, offering users detailed analysis and actionable recommendations to enhance meeting productivity and decision-making.
Accurate meeting transcriptions
  • Avoma offers accurate and detailed meeting transcriptions, making it easy for users to keep track of meeting details and ensure that nothing is missed.
Strong collaboration tools
  • Avoma provides a range of collaboration tools, making it easy for teams to work together and enhance overall productivity, even in remote settings.
Basic call management
  • Avoma offers basic call management capabilities, which may not be sufficient for users who require comprehensive call handling features for their business needs.
Limited video conferencing features
  • While Avoma provides video conferencing capabilities, its features are more focused on meeting productivity, which may not meet the needs of users seeking advanced video conferencing options.

RingCentral vs Avoma: At A Glance

Decision FactorRingCentralAvoma
Value to Price
Good4.2
Excellent4.6
Ease of Use
Excellent4.3
Excellent4.7
Functionality
Excellent4.4
Excellent4.5
Scalability
Excellent4.5
Excellent4.4
Integrations
Excellent4.3
Excellent4.6
Customer Support
Good4.2
Excellent4.5
Security
Excellent4.4
Excellent4.3
Overall Rating
Excellent4.3
Excellent4.5

RingCentral vs Avoma: A Detailed Breakdown of Key Features

FeaturesRingCentralAvoma
AI Meeting Insights
Good4.0
Excellent4.8
Video Conferencing
Excellent4.5
Good4.2
Team Messaging
Excellent4.6
Excellent4.3
Call Management
Excellent4.7
Good4.1
Meeting Transcriptions
Good4.2
Excellent4.7
Collaboration Tools
Excellent4.4
Excellent4.5

AI Meeting Insights

RingCentral offers basic AI meeting insights, which can be helpful for general meeting analysis. However, Avoma takes it a step further with its advanced AI capabilities, providing detailed insights and actionable recommendations. If you're looking for a tool that offers in-depth meeting analysis, Avoma is the clear winner.

Video Conferencing

RingCentral excels in video conferencing, offering high-quality video and audio, along with a range of features to enhance the experience. Avoma also provides video conferencing capabilities, but its focus is more on meeting productivity. If video quality is a priority, RingCentral is the better choice.

Team Messaging

RingCentral offers robust team messaging features, making it easy for teams to communicate and collaborate. Avoma also provides messaging capabilities, but its focus is more on meeting productivity. If you need a tool with strong messaging features, RingCentral is the way to go.

Call Management

RingCentral provides comprehensive call management features, making it easy to handle calls efficiently. Avoma offers basic call management capabilities, but its focus is more on meeting productivity. If call management is a priority, RingCentral is the better option.

Meeting Transcriptions

RingCentral offers meeting transcription features, which can be helpful for keeping track of meeting details. Avoma excels in this area, providing accurate and detailed transcriptions. If you need a tool with strong transcription capabilities, Avoma is the clear winner.

Collaboration Tools

RingCentral offers a range of collaboration tools, making it easy for teams to work together. Avoma also provides collaboration features, but its focus is more on meeting productivity. If collaboration is a priority, both tools offer strong options.

Pricing Comparison of RingCentral and Avoma

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of RingCentral and Avoma. This comparison will highlight the best option for your communication and collaboration needs.

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RingCentral Pricing Plans

Video Pro
For Small Businesses
Free
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Video Pro includes:
  • Whiteboard, content sharing, and annotations for collaboration.
  • AI-powered meeting insights and transcriptions for better understanding.
  • Collaborative notes to keep everyone on the same page.
  • Full-featured mobile and browser experience for flexibility.
Video Pro+
For Large Enterprises
$10

per month per user

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Includes Video Pro, plus:
  • Single sign-on for easy access and security.
  • Advanced analytics for better decision making.
  • End-to-end encryption (E2EE) for enhanced security.
  • CRM and business app integrations for seamless workflow.
Webinar
For Event Organizers
$30

per month per organizer

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Webinar includes:
  • AI-powered setup and execution for efficiency.
  • Effortless guided setup for quick start.
  • Private backstage for prep and debrief to ensure readiness.
  • Interactive polling and Q&A for engagement.
Rooms
For Conference Rooms
$39

per month per room

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Rooms includes:
  • Wireless proximity share for seamless content sharing.
  • Rooms as a phone system for integrated communication.
  • Join 3rd party meetings for flexibility.
  • Switch from mobile to room for continuity.
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Avoma Pricing Plans

AI Meeting Assistant
For Small Businesses
$24

per month per user

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AI Meeting Assistant includes:
  • Automatic Video Recording ensures you never miss important details.
  • Unlimited Transcription for easy access to meeting content.
  • Advanced AI-generated Notes for comprehensive meeting summaries.
  • CRM & Dialer Integration for streamlined communication.
Conversation Intelligence
For SDR and Support teams
$59

per month per user

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Includes AI Meeting Assistant, plus:
  • AI Scorecards to automate coaching and learning insights.
  • Talk Pattern & Topic Intelligence for better communication.
  • Smart Tracker Intelligence for tracking key metrics.
  • Engagement & ROI Intelligence for measuring meeting effectiveness.
Revenue Intelligence
For Revenue teams
$99

per month per user

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Includes Conversation Intelligence, plus:
  • Automatic CRM field updates for accurate data management.
  • Custom Deal Boards and Risk Scores for better deal management.
  • Roll-up Forecasting & Reports for comprehensive insights.
  • AI Win-Loss Analysis for understanding deal outcomes.

Our Rating Methodology

We thoroughly evaluate each communication tool, focusing on key factors like functionality, ease of use, and integrations. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

RingCentral or Avoma: Which One Matches Your Business Needs?

Choose RingCentral If You Need ...

  • Comprehensive communication solution

    If you need a comprehensive communication solution that includes voice, video, and messaging, RingCentral is the ideal choice. Its robust features make it perfect for businesses looking to streamline their communication processes.

  • Strong call management

    If call management is a priority for your business, RingCentral offers strong capabilities in this area. Its features make it easy to handle calls efficiently, enhancing overall productivity.

Choose Avoma If You Need ...

  • Advanced meeting insights

    If you're looking for advanced meeting insights and actionable recommendations, Avoma is the better choice. Its AI-powered features provide detailed analysis, making it ideal for optimizing meeting productivity.

  • Accurate transcriptions

    If accurate meeting transcriptions are important to you, Avoma excels in this area. Its detailed transcriptions ensure that nothing is missed, making it perfect for keeping track of meeting details.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.