QuestionPro vs Formstack (2025 Comparison)
QuestionPro offers a comprehensive suite of survey features, including advanced analytics and excellent customer support. It's ideal for businesses seeking in-depth insights and data-driven decision-making.
- Comprehensive survey features
- Advanced analytics capabilities
- Excellent customer support
- Steep learning curve
- Interface can feel cluttered
Free plan?
YesStarting price
$83 per month per user
Formstack provides a user-friendly interface and strong workflow automation, making it perfect for businesses looking to streamline processes and improve efficiency with seamless integrations.
- User-friendly interface
- Strong workflow automation
- Wide range of integrations
- Limited advanced analytics
- Higher pricing for premium features
Free plan?
NoStarting price
$83 per monthWhat is QuestionPro?
QuestionPro is a comprehensive survey software that empowers businesses to gather insights through surveys, polls, and questionnaires. It offers a wide range of features, including advanced analytics, customizable templates, and seamless integrations, making it a versatile tool for market research, customer feedback, and employee engagement. With its user-friendly interface, QuestionPro helps organizations make data-driven decisions by providing real-time insights and detailed reports, ultimately enhancing their strategic planning and operational efficiency.
What is Formstack?
Formstack is a versatile online form builder that simplifies data collection and management for businesses. It allows users to create custom forms, surveys, and workflows without any coding knowledge. With its drag-and-drop interface, Formstack makes it easy to design forms that capture essential information, automate processes, and integrate with other tools. This software is ideal for streamlining operations, improving customer interactions, and enhancing productivity by providing a seamless way to manage data and workflows.
Pros and Cons of QuestionPro vs Formstack
Pros & Cons of QuestionPro
- QuestionPro offers a wide range of survey features, including customizable templates, advanced analytics, and seamless integrations. These features make it a versatile tool for businesses looking to gather insights and make data-driven decisions.
- With QuestionPro's advanced analytics, you can dive deep into survey results and extract meaningful insights. This feature is particularly useful for businesses that require in-depth data analysis to inform their strategic planning.
- QuestionPro provides excellent customer support through various channels, including live chat and email. Their responsive and knowledgeable support team is always ready to assist with any questions or issues you may encounter.
- While QuestionPro offers a comprehensive set of features, it may take some time to master them all. New users may experience a learning curve as they familiarize themselves with the platform's extensive capabilities.
- The interface of QuestionPro can sometimes feel cluttered, especially for users who are new to the platform. Navigating through the various features and options may require some patience and practice.
Pros & Cons of Formstack
- Formstack's user-friendly interface makes it easy for users with no technical background to create and manage forms. Its intuitive design ensures a smooth and hassle-free experience for all users.
- Formstack excels in workflow automation, allowing businesses to streamline processes and improve efficiency. This feature is particularly beneficial for automating repetitive tasks and reducing manual work.
- Formstack offers a wide range of integrations with popular tools, making it easy to connect with existing systems. This feature enhances the platform's versatility and ensures seamless data management.
- While Formstack offers basic analytics, it lacks the advanced capabilities found in other platforms like QuestionPro. Businesses that require in-depth data analysis may find this limitation challenging.
- Formstack's premium features come at a higher price point, which may be a consideration for budget-conscious businesses. Evaluating the cost-benefit ratio is essential before committing to a plan.
QuestionPro vs Formstack: At A Glance
Value to Price
QuestionPro offers a robust set of features at a competitive price, making it a great value for businesses looking to conduct comprehensive surveys. Its pricing structure is flexible, catering to different business sizes and needs. Formstack, while slightly more expensive, provides excellent value for those who need advanced form-building capabilities and integrations. If you are looking for a cost-effective solution with extensive survey features, QuestionPro is the better choice.
Ease of Use
Formstack shines in ease of use with its intuitive drag-and-drop interface, making it accessible for users with no technical background. QuestionPro, while user-friendly, may require a bit more time to master due to its extensive features. If you prioritize a straightforward and easy-to-navigate platform, Formstack is the better option.
Functionality
QuestionPro excels in functionality, offering a wide range of survey types, advanced analytics, and reporting tools. It is ideal for businesses that need in-depth data analysis. Formstack, while functional, focuses more on form creation and workflow automation. If your primary need is comprehensive survey functionality, QuestionPro is the superior choice.
Scalability
Both QuestionPro and Formstack offer scalable solutions, but QuestionPro's extensive features make it more suitable for growing businesses that require advanced survey capabilities. Formstack is also scalable but is better suited for businesses focusing on form automation. If you anticipate significant growth and need advanced survey features, QuestionPro is the better option.
Integrations
Formstack offers a wide range of integrations with popular tools, making it easy to connect with existing systems. QuestionPro also provides integrations, but Formstack's offerings are more extensive. If seamless integration with other tools is a priority, Formstack is the better choice.
Customer Support
QuestionPro provides excellent customer support with various channels, including live chat and email. Formstack also offers good support, but QuestionPro's responsiveness and availability give it an edge. If reliable customer support is crucial, QuestionPro is the better option.
Security
Both QuestionPro and Formstack prioritize security, offering features like data encryption and compliance with industry standards. QuestionPro's additional security measures, such as advanced user permissions, make it slightly more secure. If security is a top concern, QuestionPro is the better choice.
Overall Rating
Overall, QuestionPro offers a more comprehensive solution for businesses needing advanced survey capabilities, while Formstack excels in form creation and ease of use. Your choice should depend on whether you need more robust survey features or a user-friendly form builder.
QuestionPro vs Formstack: A Detailed Breakdown of Key Features
Customizable Templates
QuestionPro offers a wide range of customizable templates that allow you to create surveys tailored to your specific needs. I found this feature particularly useful when I needed to quickly design a survey for a niche market. Formstack also provides customizable templates, but I felt that QuestionPro's options were more extensive and flexible. If you need a tool with a vast array of customizable templates, QuestionPro is the better choice.
Advanced Analytics
When it comes to advanced analytics, QuestionPro stands out with its robust reporting tools and data visualization options. I appreciated the ability to dive deep into survey results and extract meaningful insights. Formstack offers analytics as well, but I found QuestionPro's capabilities to be more comprehensive. If you require in-depth analytics for your surveys, QuestionPro is the superior option.
Workflow Automation
Formstack excels in workflow automation, allowing you to streamline processes and improve efficiency. I found this feature incredibly helpful for automating repetitive tasks and reducing manual work. QuestionPro also offers automation features, but Formstack's focus on this area makes it a better choice for those who prioritize workflow automation.
Mobile Responsiveness
Both QuestionPro and Formstack offer mobile-responsive designs, ensuring that your surveys and forms look great on any device. I found QuestionPro's mobile responsiveness to be slightly better, with smoother transitions and a more polished appearance. If mobile responsiveness is a key factor for you, QuestionPro is the better option.
Data Export Options
QuestionPro provides a variety of data export options, making it easy to share and analyze survey results. I appreciated the flexibility to export data in different formats, which was particularly useful for collaborating with team members. Formstack also offers data export options, but I found QuestionPro's to be more versatile. If you need extensive data export capabilities, QuestionPro is the superior choice.
Collaboration Tools
QuestionPro offers collaboration tools that facilitate teamwork and communication, allowing multiple users to work on surveys simultaneously. I found this feature beneficial for coordinating with colleagues and ensuring consistency in survey design. Formstack also provides collaboration tools, but I felt that QuestionPro's were more effective. If collaboration is a priority, QuestionPro is the better option.
Pricing Comparison of QuestionPro and Formstack
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of QuestionPro and Formstack. This comparison will highlight the best option for your data collection and survey needs.
QuestionPro Pricing Plans
- Allows up to 200 responses per survey for data collection.
- Provides 30 different question types for diverse surveys.
- Global data center ensures data security and availability.
- 24/7 chat and email support for user assistance.
- Allows up to 100K responses per year for extensive surveys.
- Provides 39 question types for comprehensive survey creation.
- Regional data centers for improved data management.
- Dedicated account manager for personalized support.
- Allows up to 25K responses per year for business insights.
- Offers 38 question types for detailed survey creation.
- Branding options to customize surveys with company logos.
- Global data center for secure and reliable data storage.
- Custom response pricing for tailored survey needs.
- Offers 52 question types for extensive survey options.
- Enhanced security features for data protection.
- Dedicated success manager for strategic guidance.
Formstack Pricing Plans
- Store up to 1,000 submissions per form.
- Access to unlimited form views and submissions.
- Dynamic task assignment for efficient workflow.
- Custom branding to match your business identity.
- Integrate with existing systems seamlessly.
- Unlimited document senders for flexibility.
- 600 annual merges for document management.
- Custom branding for professional appearance.
- 10GB storage for extensive data management.
- 250 document merges and 100 document templates.
- Unlimited document signatures for flexibility.
- Advanced workflow features like step logic and group approvals.
- Eligible for single-sign on features for security.
- User-level permissions and account management.
- Maintain security and compliance requirements.
Our Rating Methodology
We thoroughly test each survey and form-building tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
QuestionPro or Formstack: Which One Matches Your Business Needs?
Choose QuestionPro If You Need ...
- Comprehensive survey features
If you need a tool with a wide range of survey features, including customizable templates and advanced analytics, QuestionPro is the better choice. Its comprehensive capabilities make it ideal for businesses seeking in-depth insights and data-driven decision-making.
- Advanced analytics capabilities
If your business requires in-depth data analysis and robust reporting tools, QuestionPro is the superior option. Its advanced analytics capabilities allow you to extract meaningful insights from survey results, informing your strategic planning.
Choose Formstack If You Need ...
- User-friendly interface
If you prioritize a straightforward and easy-to-navigate platform, Formstack is the better option. Its user-friendly interface makes it accessible for users with no technical background, ensuring a smooth and hassle-free experience.
- Strong workflow automation
If your business focuses on streamlining processes and improving efficiency, Formstack is the ideal choice. Its strong workflow automation capabilities allow you to automate repetitive tasks and reduce manual work, enhancing productivity.
Frequently Asked Questions
Which tool offers better survey features, QuestionPro or Formstack?
Is Formstack easier to use than QuestionPro?
Which tool provides better workflow automation?
Does QuestionPro offer better customer support than Formstack?
Which tool is more secure, QuestionPro or Formstack?
Are there any limitations to Formstack's analytics capabilities?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
