Pure Chat Pricing & Plans (2024 Guide)
Pure Chat offers seamless real-time communication with customers, enhancing engagement and support. Its user-friendly interface and customizable widgets make it a valuable tool for businesses aiming to improve customer satisfaction.
- User-friendly interface for easy use.
- Real-time communication with customers.
- Customizable chat widgets available.
- Limited integrations with other tools.
- Advanced features require higher plans.
Free plan?
YesStarting price
$49 per monthWhat is Pure Chat?
How Much Does Pure Chat Cost?
Pure Chat offers a variety of pricing plans to cater to different business needs. Below is a detailed breakdown of Pure Chat’s plans, highlighting their key features for various business requirements.
Pure Chat Pricing Plans
- Includes 4 users/operators for managing chats.
- Receive up to 100 SMS notifications monthly.
- Canned responses for quick and efficient replies.
- File transfer capability for sharing documents.
- Includes 10 users/operators for managing chats.
- Receive up to 1,000 SMS notifications monthly.
- Advanced widget customization for branding.
- Unlimited chat history transcripts for records.
Add-ons
per month
Pure Chat Pricing Plans in Detail
Growth
The Growth plan is designed to support small businesses by providing essential live chat features. It includes access to one website, four users/operators, and 100 SMS notifications monthly. The plan also offers canned responses and file transfer capabilities, making it easier to manage customer interactions efficiently.
PRO
The PRO plan offers comprehensive features for large enterprises, including unlimited websites and 10 users/operators. It provides advanced widget customization, unlimited chat history transcripts, and 1,000 SMS notifications monthly. This plan ensures robust customer engagement and efficient management of high-volume interactions.
Top Pure Chat Features
Real-time Chat
Imagine being able to connect with your website visitors instantly. With Pure Chat's real-time chat feature, you can do just that. I found it incredibly beneficial to engage with customers as they browse, answering their questions and guiding them through the buying process. This feature not only enhances customer satisfaction but also boosts conversion rates, making it a must-have for any business looking to improve their online presence.
Customizable Chat Widgets
One of the things I love about Pure Chat is the ability to customize chat widgets to match your brand's look and feel. You can choose colors, styles, and even add your logo, creating a seamless experience for your visitors. This personalization helps in building brand consistency and makes your website more appealing, which can lead to increased customer trust and engagement.
Visitor Tracking
Understanding your visitors' behavior is crucial, and Pure Chat's visitor tracking feature provides just that. I found it fascinating to see which pages visitors are on and how long they stay. This insight allows you to tailor your interactions and offer timely assistance, ultimately enhancing the customer experience and increasing the likelihood of conversions.
Who Is Pure Chat Best For?
Pure Chat is perfect for small to medium-sized businesses seeking to enhance their customer engagement and support. With its real-time communication tools and customizable chat widgets, it helps businesses connect effectively with website visitors, improving customer satisfaction and boosting sales.
- Great for small businesses.
Pure Chat is ideal for small businesses looking to enhance customer engagement without breaking the bank. Its user-friendly interface and customizable chat widgets make it easy for businesses to connect with their website visitors, improving customer satisfaction and boosting sales.
- Perfect for customer support teams.
Pure Chat is a great fit for customer support teams that need real-time communication tools to engage with customers effectively. Its robust features and easy-to-use interface make it a valuable asset for teams aiming to improve customer satisfaction and streamline support processes.
- Ideal for e-commerce websites.
Pure Chat is perfect for e-commerce websites looking to boost sales through enhanced customer interaction. Its real-time chat features and customizable widgets help businesses connect with potential buyers, providing instant support and increasing conversion rates.
Frequently Asked Questions
What pricing plans does Pure Chat offer?
Is there a free trial available for Pure Chat?
Are there any discounts available for annual subscriptions?
Can I upgrade or downgrade my Pure Chat plan?
What payment methods does Pure Chat accept?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
