logo

47 Point-of-Sale Statistics for 2025

No Logo
Author

Anastasia Belyh

Last Update

Feb 13, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Point-of-sale systems are evolving rapidly, shaping how businesses operate and customers interact. Let’s explore the key statistics defining the POS landscape in 2025.

  • Best POS Software Tools

POS System Adoption Trends

The adoption of POS systems is accelerating, driven by demand for efficiency and seamless transactions.

  1. 79% of businesses use a POS system. Businesses of all sizes recognize the importance of POS systems for inventory tracking, sales monitoring, and transaction processing. (Statista)
  2. 82% of retailers prioritize POS upgrades. Retailers are investing in modern systems to improve speed, accuracy, and customer experiences. (Retail Dive)
  3. Mobile POS systems expected to grow 20% annually. These portable systems provide flexibility and convenience for businesses on the go. (Grand View Research)
  4. Cloud-based POS adoption reaches 64%. Cloud systems reduce upfront costs and allow for remote management and scalability. (Forbes)
  5. 70% of restaurants rely on POS systems. Restaurants use specialized POS systems to manage orders, tables, and payments efficiently. (Toast)

Mobile POS (mPOS) Statistics

Mobile POS systems are transforming how businesses handle transactions, offering flexibility and convenience.

  1. Mobile POS market to hit $55 billion by 2025. The growing reliance on mobile solutions is fueling significant market growth. (MarketsandMarkets)
  2. 56% of small businesses use mPOS. Small businesses prefer mPOS systems for affordability and ease of use. (Square)
  3. 40% of transactions completed via mPOS. Consumers value the convenience of mobile transactions, especially for quick-service industries. (Juniper Research)
  4. Retailers with mPOS see 25% faster checkout times. Faster checkouts reduce wait times and improve customer satisfaction. (Statista)
  5. 73% of retailers cite mPOS as a top investment priority. mPOS solutions align with the growing demand for seamless omnichannel experiences. (Deloitte)

Cloud-Based POS Insights

Cloud-based POS systems are gaining traction for their flexibility and cost-effectiveness.

  1. Cloud POS market to grow at 22% CAGR by 2025. Businesses are increasingly adopting cloud solutions to enhance operational efficiency. (Research and Markets)
  2. 45% reduction in IT costs with cloud POS. Cloud systems eliminate the need for on-premise servers, cutting maintenance expenses. (Oracle)
  3. Businesses with cloud POS increase sales by 18%. Real-time insights and remote management contribute to better decision-making. (Harvard Business Review)
  4. 40% of businesses prefer cloud POS for scalability. Companies appreciate the ability to scale their POS system as they grow. (Shopify)
  5. 90% of cloud POS users value automatic updates. These updates ensure systems remain secure and up-to-date without manual intervention. (Salesforce)

POS Payment Trends

Payment capabilities in POS systems are expanding to accommodate diverse consumer preferences.

  1. Card payments dominate POS transactions at 72%. Credit and debit cards remain the most popular payment method. (Statista)
  2. Mobile wallets account for 28% of payments. Digital wallets like Apple Pay and Google Pay are steadily gaining ground. (Deloitte)
  3. 52% of businesses accept contactless payments. Contactless technology improves checkout speed and hygiene. (Worldpay)
  4. BNPL (Buy Now, Pay Later) available in 35% of POS systems. POS solutions increasingly integrate BNPL options to attract budget-conscious customers. (McKinsey)
  5. Cash usage at POS declines to 12%. The shift toward digital payments continues to marginalize cash transactions. (Finextra)

Inventory and Data Management Statistics

POS systems play a crucial role in inventory and data management, providing businesses with actionable insights.

  1. Businesses reduce stockouts by 30% with POS systems. Accurate inventory tracking prevents lost sales due to out-of-stock items. (ShopKeep)
  2. 70% of businesses track inventory in real-time with POS. Real-time data ensures better control over stock levels and purchasing decisions. (Lightspeed)
  3. POS data analysis increases sales by 15%. Insights from POS systems help identify trends and optimize strategies. (Statista)
  4. 38% of businesses integrate POS with accounting software. Seamless integration improves financial accuracy and saves time. (QuickBooks)
  5. 25% improvement in supply chain efficiency. POS systems enhance communication and coordination with suppliers. (Oracle)

Customer Experience Enhancements

POS systems are key to creating better customer experiences and building loyalty.

  1. 74% of consumers value personalized offers via POS. Data-driven insights enable businesses to offer tailored discounts and promotions. (McKinsey)
  2. POS-integrated loyalty programs increase repeat customers by 20%. Integrating loyalty features encourages repeat business. (Forrester)
  3. Self-service kiosks improve satisfaction by 35%. Self-checkout options reduce wait times and empower customers. (Deloitte)
  4. POS-enabled omnichannel support boosts revenue by 23%. Unified systems provide seamless experiences across online and offline channels. (Accenture)
  5. 70% of customers prefer businesses with modern POS systems. Up-to-date systems signal professionalism and reliability. (PwC)

POS Security and Compliance Statistics

Security remains a top concern for businesses relying on POS systems.

  1. 76% of businesses prioritize POS security upgrades. Protecting customer data is critical in maintaining trust and compliance. (Cybersecurity Ventures)
  2. 45% of cyberattacks target POS systems. Cybercriminals often exploit vulnerabilities in outdated systems. (Verizon)
  3. PCI-compliant POS systems reduce fraud by 50%. Adhering to Payment Card Industry standards protects businesses and customers. (PCI Security Standards Council)
  4. End-to-end encryption used by 62% of POS systems. Encrypting transactions ensures sensitive data is protected. (Forbes)
  5. Biometric authentication growing by 15% annually. Advanced authentication methods add another layer of security to POS systems. (Grand View Research)

Future Trends in POS Technology

Emerging technologies are redefining the potential of POS systems.

  1. AI-powered POS systems improve sales forecasting by 30%. Predictive analytics enables better decision-making. (IDC)
  2. Voice-activated POS systems adopted by 20% of retailers. Voice commands streamline operations and improve efficiency. (Statista)
  3. IoT-integrated POS solutions grow 18% annually. Connected devices enhance real-time data sharing and inventory management. (Juniper Research)
  4. Blockchain POS adoption increases by 12%. Blockchain enhances security and transparency in transactions. (Forbes)
  5. Augmented reality (AR) integration boosts customer engagement by 40%. AR features in POS create interactive shopping experiences. (Retail Dive)
No Logo
Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.