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Pipefy vs ProcessMaker (2024 Comparison)

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Author

Martin Lunendonk

Last Update

Nov 08, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Pipefy

Pipefy offers a user-friendly interface and highly customizable workflows, making it an excellent choice for businesses seeking to streamline their processes and improve efficiency.

  • Highly customizable workflows
  • User-friendly interface
  • Excellent customer support
  • Limited advanced automation
  • Basic reporting tools

Free plan?

Yes

Starting price

Good Value For Price
4.1

0

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ProcessMaker

ProcessMaker provides advanced automation capabilities and robust reporting features, making it ideal for large enterprises looking to optimize complex workflows.

  • Advanced automation capabilities
  • Robust reporting features
  • Scalable for large enterprises
  • Steep learning curve
  • Complex user interface

Free plan?

No

Starting price

Contact sales

What is Pipefy?

Pipefy is a powerful workflow management tool that helps businesses streamline their processes. It offers a user-friendly interface that allows you to create, manage, and automate workflows without any coding knowledge. With Pipefy, you can easily track tasks, collaborate with team members, and ensure that projects are completed on time. It is particularly beneficial for teams looking to improve efficiency and productivity by automating repetitive tasks and reducing manual errors.

What is ProcessMaker?

ProcessMaker is a robust business process management (BPM) software that empowers organizations to design, automate, and optimize their workflows. It provides a comprehensive platform for managing complex processes, enabling users to create custom workflows with ease. ProcessMaker is ideal for businesses seeking to enhance operational efficiency, improve collaboration, and ensure compliance with industry standards. Its intuitive interface and powerful features make it a valuable tool for streamlining business operations and achieving process excellence.

Pros and Cons of Pipefy vs ProcessMaker

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Pros & Cons of Pipefy

Highly customizable workflows
  • Pipefy allows you to create workflows that are tailored to your specific needs, offering a high level of customization that is both flexible and easy to use.
User-friendly interface
  • The intuitive interface of Pipefy makes it easy for users to navigate and manage workflows, reducing the learning curve and increasing productivity.
Excellent customer support
  • Pipefy is known for its responsive and helpful customer support team, ensuring that users receive the assistance they need in a timely manner.
Limited advanced automation
  • While Pipefy offers automation features, it may not be suitable for businesses with complex automation needs, as it lacks some advanced capabilities.
Basic reporting tools
  • Pipefy's reporting tools are more suited for basic analytics, which may not meet the needs of businesses requiring detailed insights into workflow performance.
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Pros & Cons of ProcessMaker

Advanced automation capabilities
  • ProcessMaker excels in automation, offering advanced features that allow you to automate complex processes with ease, making it ideal for businesses with intricate workflows.
Robust reporting features
  • ProcessMaker provides comprehensive reporting and analytics tools, offering detailed insights into workflow performance and helping businesses make data-driven decisions.
Scalable for large enterprises
  • ProcessMaker is designed to scale with your business, making it a great choice for large enterprises that anticipate increased workflow complexity and growth.
Steep learning curve
  • ProcessMaker's advanced features come with a steeper learning curve, which may require additional training for new users to fully leverage its capabilities.
Complex user interface
  • The user interface of ProcessMaker is more complex, which may be challenging for users who prefer a simpler and more intuitive design.

Pipefy vs ProcessMaker: At A Glance

Decision FactorPipefyProcessMaker
Value to Price
Excellent4.5
Good4.2
Ease of Use
Excellent4.4
Good4.0
Functionality
Excellent4.3
Excellent4.4
Scalability
Good4.2
Excellent4.3
Integrations
Good4.1
Good4.0
Customer Support
Excellent4.3
Good4.1
Security
Good4.2
Good4.0
Overall Rating
Excellent4.3
Good4.1

Value to Price

Pipefy offers excellent value for its price, providing a wide range of features that cater to various business needs. Its pricing is competitive, making it a cost-effective solution for small to medium-sized businesses. ProcessMaker, while slightly more expensive, offers advanced features that justify its price for larger enterprises. If you are a small business looking for a budget-friendly option, Pipefy is the better choice.

Ease of Use

Pipefy is known for its user-friendly interface, making it easy for users to navigate and manage workflows without extensive training. ProcessMaker, on the other hand, has a steeper learning curve due to its advanced features. If you prioritize ease of use and quick onboarding, Pipefy is the more suitable option.

Functionality

Both Pipefy and ProcessMaker offer robust functionality, but ProcessMaker stands out with its advanced process automation capabilities. It is ideal for businesses with complex workflows that require detailed customization. Pipefy, while slightly less advanced, still offers a comprehensive set of features that cater to most business needs. If you need advanced automation, ProcessMaker is the better choice.

Scalability

ProcessMaker excels in scalability, making it a great choice for growing businesses that anticipate increased workflow complexity. Pipefy also offers scalability but is more suited for small to medium-sized businesses. If you are planning for significant growth, ProcessMaker is the more scalable option.

Integrations

Pipefy offers a wide range of integrations with popular tools, making it easy to connect with existing systems. ProcessMaker also provides integrations but may require more technical expertise to set up. If seamless integration is a priority, Pipefy is the more user-friendly option.

Customer Support

Both Pipefy and ProcessMaker offer reliable customer support, but Pipefy is known for its responsive and helpful support team. ProcessMaker provides comprehensive support but may have longer response times. If quick and efficient support is important to you, Pipefy is the better choice.

Security

Security is a priority for both Pipefy and ProcessMaker, with both tools offering robust security features to protect sensitive data. However, Pipefy has a slight edge with its additional security certifications. If security is a top concern, Pipefy is the more secure option.

Overall Rating

Overall, Pipefy scores higher due to its ease of use, value for money, and excellent customer support. ProcessMaker, while slightly lower in overall rating, excels in functionality and scalability. If you are looking for a well-rounded tool, Pipefy is the better choice.

Pipefy vs ProcessMaker: A Detailed Breakdown of Key Features

FeaturesPipefyProcessMaker
Customizable Workflows
Excellent4.5
Excellent4.3
Automation Capabilities
Excellent4.3
Excellent4.5
User Interface
Excellent4.4
Good4.2
Collaboration Tools
Excellent4.3
Good4.1
Reporting and Analytics
Good4.2
Excellent4.4
Mobile Access
Good4.1
Good4.0

Customizable Workflows

Pipefy offers highly customizable workflows that allow you to tailor processes to your specific needs. Its drag-and-drop interface makes it easy to create and modify workflows without any coding. ProcessMaker also provides customizable workflows but requires more technical expertise to set up. If you value ease of customization, Pipefy is the better choice.

Automation Capabilities

ProcessMaker excels in automation capabilities, offering advanced features that allow you to automate complex processes with ease. Pipefy also provides automation features but is more suited for simpler workflows. If you need advanced automation, ProcessMaker is the better option.

User Interface

Pipefy's user interface is intuitive and user-friendly, making it easy for users to navigate and manage workflows. ProcessMaker's interface is more complex, which may require additional training for new users. If you prioritize a simple and easy-to-use interface, Pipefy is the better choice.

Collaboration Tools

Both Pipefy and ProcessMaker offer collaboration tools, but Pipefy stands out with its seamless integration with popular communication platforms. ProcessMaker also provides collaboration features but may require more setup. If you need efficient collaboration tools, Pipefy is the more user-friendly option.

Reporting and Analytics

ProcessMaker offers robust reporting and analytics features, providing detailed insights into workflow performance. Pipefy also provides reporting tools but is more suited for basic analytics. If you need advanced reporting capabilities, ProcessMaker is the better choice.

Mobile Access

Both Pipefy and ProcessMaker offer mobile access, allowing users to manage workflows on the go. However, Pipefy's mobile app is more user-friendly and offers a better user experience. If mobile access is important to you, Pipefy is the better option.

Pricing Comparison of Pipefy and ProcessMaker

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Pipefy and ProcessMaker. This comparison will highlight the best option for managing your workflows.

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Pipefy Pricing Plans

Starter
For small teams
Free
Get Startedright_arrow
Starter includes:
  • Manage up to 5 processes with basic automations.
  • Support for up to 10 users with no credit card required.
  • Access to plug-n-play process templates for easy setup.
  • Visual customization options for personalized branding.
Business
For mid-market teams
Contact Sales
Request Pricingright_arrow
Includes Starter, plus:
  • Access to Pipefy’s API for seamless integrations.
  • Role-based access and private processes for security.
  • Conditional logic and data recovery for enhanced control.
Enterprise
For large enterprises
Contact Sales
Request Pricingright_arrow
Includes Business, plus:
  • Two-factor authentication and Single Sign-On for security.
  • Custom email domain and support from Pipefy’s team.
  • Higher database and storage limits for scalability.
Unlimited
For large enterprises
Contact Sales
Request Pricingright_arrow
Includes Enterprise, plus:
  • No limits for database records and data storage.
  • Expert support for modeling and implementing processes.
  • White label options for complete customization.
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ProcessMaker Pricing Plans

Standard
For Small Businesses
Contact sales
Request Pricingright_arrow
Standard includes:
  • Unlimited processes to streamline and automate workflows efficiently.
  • Custom forms and interfaces for tailored business process solutions.
  • Automate workflows and approval processes to enhance productivity.
  • Track the status of important tasks for better project management.
Professional
For Medium Enterprises
Contact sales
Request Pricingright_arrow
Includes Standard, plus:
  • Smart inbox tools to empty your inbox in half the time.
  • Eliminate copy/paste errors with IDP and software integrations.
  • Enhanced document processing to save time and reduce errors.
  • Advanced workflow automation for complex business needs.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Professional, plus:
  • FlowGenie AI agents for efficient task and decision management.
  • Process Intelligence with process mining and KPI tracking.
  • Conformance checking to ensure process adherence and compliance.
  • Advanced AI capabilities for superior process automation.

Our Rating Methodology

We thoroughly evaluate each workflow management tool, focusing on key aspects like ease of use, functionality, and scalability. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Pipefy or ProcessMaker: Which One Matches Your Business Needs?

Choose Pipefy If You Need ...

  • User-friendly workflow management

    If you are a small to medium-sized business looking for a user-friendly workflow management tool, Pipefy is the ideal choice. Its intuitive interface and customizable workflows make it easy to streamline processes and improve efficiency.

  • Cost-effective solution

    If you are on a budget and need a cost-effective solution for managing workflows, Pipefy offers excellent value for money. Its competitive pricing and comprehensive features make it a great choice for small businesses.

Choose ProcessMaker If You Need ...

  • Advanced automation needs

    If you have complex workflows that require advanced automation capabilities, ProcessMaker is the better choice. Its robust features and customization options make it ideal for businesses with intricate process requirements.

  • Scalable for large enterprises

    If you are a large enterprise looking for a scalable solution to manage increasing workflow complexity, ProcessMaker is the ideal choice. Its ability to handle larger workloads makes it suitable for growing businesses.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.