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Pipedrive vs Salesmate (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Pipedrive

Pipedrive offers an intuitive pipeline management system with a wide range of integrations, making it a cost-effective choice for small businesses seeking to streamline their sales processes.

  • Intuitive pipeline management interface.
  • Wide range of integrations available.
  • Affordable pricing for small businesses.
  • Limited advanced automation features.
  • Basic reporting capabilities.

Free plan?

Yes

Starting price

$14 per month per user
Excellent Value For Price
4.5

0

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Salesmate

Salesmate provides advanced sales automation and comprehensive reporting, backed by excellent customer support, making it ideal for businesses looking to enhance their CRM capabilities.

  • Advanced sales automation tools.
  • Comprehensive reporting and analytics.
  • Excellent customer support.
  • Slightly higher learning curve.
  • Limited third-party integrations.

Free plan?

Yes

Starting price

$23 per user/ month

What is Pipedrive?

Pipedrive is a sales management tool designed to help small sales teams manage intricate or lengthy sales processes. It provides a visual pipeline interface that allows users to track deals and sales activities. With its intuitive design, Pipedrive helps salespeople focus on the right deals at the right time, ensuring no opportunity is missed. It integrates seamlessly with various other tools, making it a versatile choice for businesses looking to streamline their sales operations.

What is Salesmate?

Salesmate is a comprehensive CRM software that aids businesses in managing their sales processes efficiently. It offers features like contact management, email tracking, and sales automation, which help sales teams stay organized and productive. Salesmate's user-friendly interface and robust analytics provide valuable insights into sales performance, enabling businesses to make informed decisions. It's an ideal solution for companies looking to enhance their customer relationships and drive sales growth.

Pros and Cons of Pipedrive vs Salesmate

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Pros & Cons of Pipedrive

Intuitive pipeline management
  • Pipedrive's pipeline management is designed to be intuitive and user-friendly, making it easy for sales teams to track and manage deals effectively. Its visual interface provides a clear overview of the sales process, helping users stay organized and focused.
Wide range of integrations
  • Pipedrive offers a wide range of integrations with popular tools, allowing users to connect their CRM with existing systems seamlessly. This flexibility makes it a versatile choice for businesses looking to streamline their operations and improve efficiency.
Affordable pricing
  • Pipedrive's pricing structure is designed to be affordable for small to medium-sized businesses, providing excellent value for money. Its cost-effective plans make it an attractive option for companies looking to manage their sales processes without breaking the bank.
Limited advanced automation
  • While Pipedrive offers basic automation features, it lacks the advanced automation capabilities found in some other CRM tools. This limitation may be a drawback for businesses looking to fully automate their sales processes and reduce manual tasks.
Basic reporting capabilities
  • Pipedrive's reporting capabilities are somewhat basic compared to other CRM tools. While it provides essential reports, users seeking more in-depth analytics and customizable dashboards may find it lacking in this area.
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Pros & Cons of Salesmate

Advanced sales automation
  • Salesmate offers advanced sales automation tools that help businesses streamline their sales processes and reduce manual tasks. Its wide range of automated workflows saves time and improves efficiency, making it an excellent choice for companies looking to enhance their sales operations.
Comprehensive reporting and analytics
  • Salesmate provides comprehensive reporting and analytics features, offering valuable insights into sales performance. Its customizable dashboards and in-depth analytics help businesses make informed decisions and drive their sales strategy effectively.
Excellent customer support
  • Salesmate is known for its excellent customer support, providing responsive and helpful assistance through multiple channels. Its proactive approach and personalized service make it a reliable choice for users who value strong customer support.
Slightly higher learning curve
  • Salesmate's extensive features and customization options may result in a slightly higher learning curve for new users. While its user-friendly interface helps ease the transition, some users may require additional time to fully leverage its capabilities.
Limited third-party integrations
  • Salesmate offers a range of integrations, but its library is not as extensive as some other CRM tools. Businesses relying heavily on third-party applications may find this limitation a drawback when considering Salesmate as their CRM solution.

Pipedrive vs Salesmate: At A Glance

Decision FactorPipedriveSalesmate
Value to Price
Good4.2
Excellent4.5
Ease of Use
Excellent4.4
Excellent4.6
Functionality
Excellent4.3
Excellent4.7
Scalability
Good4.1
Excellent4.4
Integrations
Excellent4.5
Excellent4.3
Customer Support
Good4.2
Excellent4.6
Security
Excellent4.3
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Pipedrive vs Salesmate: A Detailed Breakdown of Key Features

FeaturesPipedriveSalesmate
Pipeline Management
Excellent4.5
Excellent4.4
Email Integration
Excellent4.3
Excellent4.6
Sales Automation
Good4.2
Excellent4.7
Reporting and Analytics
Excellent4.4
Excellent4.5
Mobile App
Excellent4.3
Excellent4.6
Customization
Good4.2
Excellent4.5

Pipeline Management

Pipedrive's pipeline management is intuitive and visually appealing, allowing you to track deals effortlessly. I found it easy to customize stages and move deals through the pipeline. Salesmate also offers robust pipeline management, but Pipedrive's visual interface makes it slightly more user-friendly for those who prefer a clear overview of their sales process.

Email Integration

Both Pipedrive and Salesmate offer seamless email integration, but Salesmate's advanced email tracking and automation features give it an edge. If you rely heavily on email communication, Salesmate's capabilities will enhance your productivity and provide valuable insights into your email interactions.

Sales Automation

Salesmate excels in sales automation, offering a wide range of automated workflows that save time and reduce manual tasks. Pipedrive also provides automation features, but Salesmate's advanced options make it a better choice for businesses looking to streamline their sales processes and improve efficiency.

Reporting and Analytics

Both tools offer comprehensive reporting and analytics, but Salesmate's customizable dashboards and in-depth analytics provide more actionable insights. If you need detailed reports to drive your sales strategy, Salesmate's analytics capabilities will be more beneficial for your business.

Mobile App

Pipedrive's mobile app is user-friendly and provides essential features on the go. Salesmate's mobile app, however, offers more advanced functionalities, making it a better choice for sales teams that require full access to CRM features while on the move.

Customization

Salesmate offers extensive customization options, allowing you to tailor the CRM to your specific needs. Pipedrive also provides customization features, but Salesmate's flexibility makes it a more suitable choice for businesses that require a highly personalized CRM solution.

Pricing Comparison of Pipedrive and Salesmate

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Pipedrive and Salesmate. This comparison will highlight the best option for managing your sales processes.

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Pipedrive Pricing Plans

Essential
For Small Businesses
$14

per month per user

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Essential includes:
  • Seamless data import with over 400 integrations available.
  • Activity, deal, and contact reports for better insights.
  • Personalized onboarding to get you started quickly.
  • Simple sales processes setup for efficient organization.
Advanced
For Growing Teams
$34

per month per user

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Includes Essential, plus:
  • Automations builder including email sequences for efficiency.
  • Meeting, email, and video call scheduling for convenience.
  • Live chat support for immediate assistance.
  • Group emailing capabilities for better communication.
Professional
For Established Businesses
$49

per month per user

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Includes Advanced, plus:
  • Contract and proposal management with e-signatures.
  • Streamlined lead routing and team management.
  • Revenue forecasts and custom field reporting.
  • Extra data entry and data quality settings.
Power
For Large Enterprises
$64

per month per user

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Includes Professional, plus:
  • Increased control of account permissions and visibilities.
  • 24/7 live chat support for continuous assistance.
  • Phone support for direct communication.
  • Enhanced collaboration and support for larger teams.
Enterprise
For Corporations
$99

per month per user

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Includes Power, plus:
  • Complete access to all features without limits.
  • Unlimited reports and customizations for flexibility.
  • Maximize automations and email syncs per seat.
  • Ultimate peace of mind with full feature access.
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Salesmate Pricing Plans

Basic
For Small Businesses
$23

per user/ month

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Basic includes:
  • Sync, track, and template emails seamlessly.
  • Handle multiple sales pipelines with ease.
  • Access standard dashboards and reports for insights.
  • Automate workflows to save time and effort.
Pro
For Growing Teams
$39

per user/ month

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Includes Basic, plus:
  • Utilize team inbox for collaborative communication.
  • Create custom roles and field-based permissions.
  • Design custom dashboards and reports for analysis.
  • Automate complex workflows with advanced tools.
Business
For Large Enterprises
$63

per user/ month

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Includes Pro, plus:
  • Use power dialer for efficient calling.
  • Access more layouts and formula fields.
  • Implement IP restrictions for security.
  • Increase workflow and sequence limits.
Enterprise
For Enterprise Sales Teams
Contact sales
Request Pricingright_arrow
Includes Business, plus:
  • Receive personalized onboarding assistance.
  • Enjoy priority support for quick resolutions.
  • Access a dedicated instance for your business.
  • Utilize unlimited dashboards for data analysis.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key aspects like functionality, ease of use, and customer support. By analyzing user feedback and conducting hands-on testing, we ensure our recommendations align with your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Pipedrive or Salesmate: Which One Matches Your Business Needs?

Choose Pipedrive If You Need ...

  • Intuitive pipeline management

    If you are a small business owner looking for an intuitive pipeline management system, Pipedrive's visual interface and user-friendly design make it an excellent choice for tracking and managing deals effectively.

  • Wide range of integrations

    If your business relies heavily on third-party applications, Pipedrive's extensive integration library allows you to connect seamlessly with popular tools, enhancing your CRM's functionality and versatility.

Choose Salesmate If You Need ...

  • Advanced sales automation

    If you need advanced sales automation tools to streamline your sales processes, Salesmate's wide range of automated workflows and features make it a superior choice for improving efficiency and reducing manual tasks.

  • Comprehensive reporting and analytics

    If your business requires detailed reports and analytics to drive your sales strategy, Salesmate's customizable dashboards and in-depth analytics provide valuable insights into sales performance, making it an ideal solution.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.