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Pipedrive vs Redtail CRM (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Pipedrive

Pipedrive offers an intuitive CRM solution with seamless email integration and a user-friendly mobile app. Ideal for sales teams seeking to streamline their processes and improve efficiency.

  • Intuitive pipeline management.
  • Seamless email integration.
  • User-friendly mobile app.
  • Limited client management features.
  • Basic reporting tools.

Free plan?

Yes

Starting price

$14 per month per user
Good Value For Price
4.1

0

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Redtail CRM

Redtail CRM provides specialized client management and comprehensive reporting tools, perfect for financial advisors looking to enhance client service and gain valuable insights.

  • Specialized client management.
  • Comprehensive reporting tools.
  • Responsive customer support.
  • Higher learning curve.
  • Less intuitive mobile app.

Free plan?

Yes

Starting price

$39 per month per user

What is Pipedrive?

Pipedrive is a sales-focused CRM tool designed to help businesses streamline their sales processes. It offers a visual pipeline management system that allows users to track deals and sales activities efficiently. With features like customizable pipelines, email integration, and activity reminders, Pipedrive ensures that sales teams stay organized and focused on closing deals. It is particularly beneficial for small to medium-sized businesses looking to enhance their sales productivity and improve customer relationship management.

What is Redtail CRM?

Redtail CRM is a customer relationship management software tailored for financial advisors. It provides tools to manage client relationships, track interactions, and streamline workflows. With features like client management, task tracking, and document storage, Redtail CRM helps financial professionals stay organized and compliant. It is an ideal solution for financial advisors seeking to enhance their client service and improve operational efficiency.

Pros and Cons of Pipedrive vs Redtail CRM

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Pros & Cons of Pipedrive

Intuitive pipeline management
  • Pipedrive offers a highly intuitive pipeline management system that allows users to easily track and manage their sales activities. This feature is particularly beneficial for sales teams looking to streamline their processes and improve efficiency.
Seamless email integration
  • With Pipedrive, users can integrate their email accounts directly into the platform, allowing for seamless communication and management of client interactions. This integration helps sales teams stay organized and focused on closing deals.
User-friendly mobile app
  • Pipedrive's mobile app is designed to be user-friendly, providing users with the ability to manage their sales activities on the go. This feature is ideal for sales professionals who need to stay connected while traveling.
Limited client management features
  • While Pipedrive excels in pipeline management, its client management features are more basic compared to specialized CRMs. This limitation may be a drawback for businesses that require advanced client management tools.
Basic reporting tools
  • Pipedrive's reporting tools are effective for sales tracking but may lack the depth and customization options needed for detailed analytics. This limitation could be a concern for businesses that rely heavily on data-driven decision-making.
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Pros & Cons of Redtail CRM

Specialized client management
  • Redtail CRM offers specialized client management tools designed for financial advisors, allowing them to effectively manage client relationships and interactions. This feature is particularly beneficial for financial professionals seeking to enhance their client service.
Comprehensive reporting tools
  • Redtail CRM provides comprehensive reporting and analytics tools, enabling financial advisors to gain valuable insights into their client interactions and business performance. This feature is ideal for those who rely on data-driven decision-making.
Responsive customer support
  • Redtail CRM is known for its responsive customer support, particularly for financial advisors. This support ensures that users receive timely assistance and guidance, enhancing their overall experience with the platform.
Higher learning curve
  • Redtail CRM's specialized features may require a higher learning curve for new users, particularly those unfamiliar with financial services. This learning curve could be a drawback for businesses seeking a more straightforward CRM solution.
Less intuitive mobile app
  • While Redtail CRM offers mobile access, its app may not be as intuitive as other CRMs. This limitation could be a concern for users who need to manage their client interactions on the go.

Pipedrive vs Redtail CRM: At A Glance

Decision FactorPipedriveRedtail CRM
Value to Price
Excellent4.5
Good4.2
Ease of Use
Excellent4.4
Good4.0
Functionality
Excellent4.3
Excellent4.5
Scalability
Good4.2
Excellent4.3
Integrations
Good4.1
Good4.0
Customer Support
Good4.0
Good4.2
Security
Excellent4.3
Good4.1
Overall Rating
Excellent4.3
Good4.1

Value to Price

Pipedrive offers a competitive pricing structure that aligns well with its robust features, making it a great value for small to medium-sized businesses. Redtail CRM, while slightly more expensive, provides specialized tools for financial advisors, justifying its cost for those in the financial sector. If you're looking for a cost-effective CRM with a strong feature set, Pipedrive is a solid choice.

Ease of Use

Pipedrive is known for its intuitive interface, making it easy for users to navigate and manage their sales pipelines. Redtail CRM, while user-friendly, may require a bit more time to get accustomed to due to its specialized features. If ease of use is a priority, Pipedrive is likely to be more appealing.

Functionality

Redtail CRM excels in functionality, offering a comprehensive suite of tools tailored for financial advisors. Pipedrive, while versatile, focuses more on sales pipeline management. If you need a CRM with specialized financial tools, Redtail CRM is the better option.

Scalability

Both Pipedrive and Redtail CRM offer scalable solutions, but Redtail CRM is particularly well-suited for growing financial advisory firms. Pipedrive provides scalability for businesses looking to expand their sales operations. If scalability in the financial sector is crucial, Redtail CRM is a strong contender.

Integrations

Pipedrive offers a wide range of integrations with popular business tools, enhancing its versatility. Redtail CRM also provides integrations, but they are more focused on financial services. If you need a CRM with diverse integration options, Pipedrive is a better fit.

Customer Support

Redtail CRM is praised for its responsive customer support, particularly for financial advisors. Pipedrive offers solid support, but Redtail CRM's specialized assistance gives it an edge. If customer support is a priority, Redtail CRM is a reliable choice.

Security

Both Pipedrive and Redtail CRM prioritize security, but Redtail CRM's focus on financial services means it offers additional compliance features. If security and compliance are critical, Redtail CRM is the safer bet.

Overall Rating

Pipedrive scores slightly higher overall due to its ease of use and value for price. Redtail CRM, while slightly lower, excels in functionality and customer support for financial advisors. If you're in the financial sector, Redtail CRM is worth considering.

Pipedrive vs Redtail CRM: A Detailed Breakdown of Key Features

FeaturesPipedriveRedtail CRM
Pipeline Management
Excellent4.5
Good4.0
Client Management
Good4.2
Excellent4.5
Email Integration
Excellent4.3
Good4.1
Task Automation
Excellent4.4
Good4.2
Reporting and Analytics
Good4.1
Excellent4.3
Mobile Access
Good4.2
Good4.0

Pipeline Management

Pipedrive excels in pipeline management with its visual and intuitive interface, making it easy to track deals and sales activities. Redtail CRM, while offering pipeline features, focuses more on client management for financial advisors. If your primary need is efficient pipeline management, Pipedrive is the better choice.

Client Management

Redtail CRM shines in client management, providing tools specifically designed for financial advisors to manage client relationships effectively. Pipedrive offers client management features, but they are more general. If you need specialized client management tools, Redtail CRM is the way to go.

Email Integration

Pipedrive offers seamless email integration, allowing users to manage communications directly within the platform. Redtail CRM also provides email integration, but it is more tailored to financial services. If you need robust email integration, Pipedrive is a strong contender.

Task Automation

Both Pipedrive and Redtail CRM offer task automation features, but Pipedrive's automation is more intuitive and user-friendly. Redtail CRM's automation is effective but may require more setup. If ease of automation is important, Pipedrive is the better option.

Reporting and Analytics

Redtail CRM offers comprehensive reporting and analytics tools, particularly useful for financial advisors. Pipedrive provides solid reporting features, but they are more sales-focused. If detailed analytics are crucial, Redtail CRM is the better choice.

Mobile Access

Pipedrive offers a user-friendly mobile app, allowing users to manage their sales activities on the go. Redtail CRM also provides mobile access, but it may not be as intuitive. If mobile access is a priority, Pipedrive is the more convenient option.

Pricing Comparison of Pipedrive and Redtail CRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Pipedrive and Redtail CRM. This comparison will highlight the best option for managing your customer relationships.

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Pipedrive Pricing Plans

Essential
For Small Businesses
$14

per month per user

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Essential includes:
  • Seamless data import with over 400 integrations available.
  • Activity, deal, and contact reports for better insights.
  • Personalized onboarding to get you started quickly.
  • Simple sales processes setup for efficient organization.
Advanced
For Growing Teams
$34

per month per user

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Includes Essential, plus:
  • Automations builder including email sequences for efficiency.
  • Meeting, email, and video call scheduling for convenience.
  • Live chat support for immediate assistance.
  • Group emailing capabilities for better communication.
Professional
For Established Businesses
$49

per month per user

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Includes Advanced, plus:
  • Contract and proposal management with e-signatures.
  • Streamlined lead routing and team management.
  • Revenue forecasts and custom field reporting.
  • Extra data entry and data quality settings.
Power
For Large Enterprises
$64

per month per user

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Includes Professional, plus:
  • Increased control of account permissions and visibilities.
  • 24/7 live chat support for continuous assistance.
  • Phone support for direct communication.
  • Enhanced collaboration and support for larger teams.
Enterprise
For Corporations
$99

per month per user

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Includes Power, plus:
  • Complete access to all features without limits.
  • Unlimited reports and customizations for flexibility.
  • Maximize automations and email syncs per seat.
  • Ultimate peace of mind with full feature access.
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Redtail CRM Pricing Plans

Launch
For small businesses
$39

per month per user

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Launch includes:
  • User-friendly interface designed for ease of use and efficiency.
  • Secure data storage ensuring client information is protected.
  • Customizable dashboards to tailor the CRM to your needs.
  • Integration capabilities with other tools for seamless workflow.
Growth
For growing businesses
$59

per month per user

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Includes Launch, plus:
  • Redtail Imaging for efficient document management.
  • Redtail Speak for secure client communication.
  • Unlimited user access for team collaboration.
  • Advanced reporting tools for data-driven decisions.
Enterprise
For large enterprises
Contact sales
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Includes Growth, plus:
  • Endless options available for scalability and flexibility.
  • Dedicated support for seamless implementation and use.
  • Advanced security features for enterprise-level protection.
  • Integration with Orion Wealth Management for streamlined operations.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like value to price, ease of use, and functionality. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations meet diverse needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Pipedrive or Redtail CRM: Which One Matches Your Business Needs?

Choose Pipedrive If You Need ...

  • Intuitive sales pipeline management

    If you are a sales team looking for an intuitive CRM with a focus on pipeline management, Pipedrive is an excellent choice. Its visual interface and seamless email integration make it easy to track deals and manage sales activities efficiently.

  • User-friendly mobile access

    If you need a CRM with a user-friendly mobile app for managing sales activities on the go, Pipedrive is the better option. Its mobile app is designed to be intuitive and convenient for sales professionals who need to stay connected while traveling.

Choose Redtail CRM If You Need ...

  • Specialized client management tools

    If you are a financial advisor seeking specialized client management tools, Redtail CRM is the ideal solution. Its features are tailored for financial professionals, allowing you to effectively manage client relationships and interactions.

  • Comprehensive reporting and analytics

    If you require comprehensive reporting and analytics tools to gain valuable insights into your client interactions and business performance, Redtail CRM is the better choice. Its reporting features are particularly useful for data-driven decision-making.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.