logo

Pipedrive vs Nutshell CRM (2024 Comparison)

author image
Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

author image
Pipedrive

Pipedrive offers a visually appealing pipeline management system that enhances sales productivity. With seamless email integration and effective sales automation, it's a valuable tool for businesses focused on closing deals.

  • Intuitive pipeline management.
  • Seamless email integration.
  • Effective sales automation.
  • Limited contact management features.
  • Basic reporting customization.

Free plan?

Yes

Starting price

$14 per month per user
Good Value For Price
4.1

0

author image
Nutshell CRM

Nutshell CRM provides comprehensive contact management and customizable reporting tools. Its user-friendly interface makes it an excellent choice for businesses looking to maintain strong customer relationships.

  • Comprehensive contact management.
  • Customizable reporting tools.
  • User-friendly interface.
  • Slightly complex email integration.
  • Less intuitive mobile app.

Free plan?

Yes

Starting price

$13 per month per user

What is Pipedrive?

Pipedrive is a sales-focused CRM tool designed to help businesses streamline their sales processes. It offers a visual pipeline management system that allows users to track deals and sales activities efficiently. With features like customizable pipelines, email integration, and activity reminders, Pipedrive ensures that sales teams can focus on closing deals rather than getting bogged down by administrative tasks. It is particularly beneficial for small to medium-sized businesses looking to enhance their sales productivity.

What is Nutshell CRM?

Nutshell CRM is a comprehensive customer relationship management software that caters to small and medium-sized businesses. It offers a user-friendly interface with features like contact management, sales automation, and reporting tools. Nutshell CRM helps businesses manage their customer interactions effectively, ensuring that no lead falls through the cracks. Its integration capabilities with other tools make it a versatile choice for businesses looking to streamline their sales and marketing efforts.

Pros and Cons of Pipedrive vs Nutshell CRM

author image

Pros & Cons of Pipedrive

Intuitive pipeline management
  • Pipedrive's pipeline management is designed to be intuitive and visually appealing, making it easy for users to track deals and sales activities. This feature is particularly beneficial for sales teams looking to streamline their processes and improve efficiency.
Seamless email integration
  • Pipedrive offers seamless integration with email clients, allowing users to sync emails directly with deals. This feature ensures that all communications are tracked and easily accessible, enhancing collaboration and communication within sales teams.
Effective sales automation
  • Pipedrive's sales automation features help streamline repetitive tasks, allowing sales teams to focus on closing deals. The automation setup is intuitive and effective, making it a valuable tool for businesses looking to enhance their sales productivity.
Limited contact management features
  • While Pipedrive offers solid contact management features, it may not be as comprehensive as some other CRM tools. Businesses with complex contact management needs may find Pipedrive's features somewhat limited.
Basic reporting customization
  • Pipedrive's reporting tools are easy to use, but they may lack the level of customization that some businesses require. Users looking for highly detailed and customizable reports may find Pipedrive's reporting capabilities somewhat basic.
author image

Pros & Cons of Nutshell CRM

Comprehensive contact management
  • Nutshell CRM excels in contact management, offering a user-friendly interface for organizing and tracking customer interactions. This feature is particularly beneficial for businesses looking to maintain strong customer relationships.
Customizable reporting tools
  • Nutshell CRM offers robust reporting tools with a high level of customization. This feature allows businesses to generate detailed reports tailored to their specific needs, providing valuable insights into sales performance.
User-friendly interface
  • Nutshell CRM's interface is designed to be user-friendly, making it easy for users to navigate and access essential features. This feature is particularly beneficial for businesses looking for a CRM tool that is easy to use and implement.
Slightly complex email integration
  • While Nutshell CRM offers email integration, the setup process may be slightly more complex compared to other CRM tools. Users looking for a straightforward email integration experience may find Nutshell CRM's setup somewhat challenging.
Less intuitive mobile app
  • Nutshell CRM's mobile app is reliable, but it may not be as intuitive as some other CRM apps. Users looking for a seamless mobile experience may find Nutshell CRM's app slightly less user-friendly.

Pipedrive vs Nutshell CRM: At A Glance

Decision FactorPipedriveNutshell CRM
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Excellent4.3
Customer Support
Good4.1
Good4.2
Security
Excellent4.3
Good4.0
Overall Rating
Excellent4.3
Good4.1

Value to Price

Pipedrive offers a robust set of features at a competitive price, making it a great value for small to medium-sized businesses. Its pricing structure is straightforward, allowing businesses to scale as they grow. Nutshell CRM, while slightly more expensive, offers a comprehensive suite of tools that justify its price for businesses needing extensive CRM capabilities. If you're looking for a cost-effective solution with essential features, Pipedrive might be the better choice.

Ease of Use

Both Pipedrive and Nutshell CRM are designed with user-friendliness in mind. Pipedrive's intuitive interface makes it easy for new users to get started quickly, while Nutshell CRM offers a slightly more complex interface that provides more advanced features. If you prioritize ease of use and a quick learning curve, Pipedrive is likely the better option.

Functionality

Pipedrive excels in providing a focused set of sales tools, making it ideal for businesses that want to streamline their sales processes. Nutshell CRM, on the other hand, offers a broader range of CRM functionalities, including marketing automation and reporting tools. If your business requires a comprehensive CRM solution, Nutshell CRM might be the better fit.

Scalability

Pipedrive is designed to grow with your business, offering scalable solutions that can accommodate increasing sales activities. Nutshell CRM also provides scalability, but its broader feature set may be more suitable for businesses with complex CRM needs. If scalability with a focus on sales is your priority, Pipedrive is a strong contender.

Integrations

Both Pipedrive and Nutshell CRM offer a wide range of integrations with popular business tools. Pipedrive's integration capabilities are slightly more extensive, making it easier to connect with other software. Nutshell CRM also provides solid integration options, but if seamless connectivity is crucial, Pipedrive might be the better choice.

Customer Support

Pipedrive offers reliable customer support with various channels, including live chat and email. Nutshell CRM also provides excellent support, with a focus on personalized assistance. If having access to responsive customer support is important, both tools are commendable, but Pipedrive's support options are slightly more diverse.

Security

Security is a priority for both Pipedrive and Nutshell CRM. Pipedrive offers robust security measures, including data encryption and regular backups. Nutshell CRM also ensures data protection with similar security protocols. If security is a top concern, both tools are reliable, but Pipedrive's security features are slightly more comprehensive.

Overall Rating

Pipedrive and Nutshell CRM both offer excellent CRM solutions, each with its strengths. Pipedrive is ideal for businesses focused on sales processes, while Nutshell CRM provides a more comprehensive CRM experience. If your primary goal is to enhance sales productivity, Pipedrive might be the better choice.

Pipedrive vs Nutshell CRM: A Detailed Breakdown of Key Features

FeaturesPipedriveNutshell CRM
Pipeline Management
Excellent4.5
Excellent4.3
Email Integration
Excellent4.4
Good4.2
Reporting Tools
Excellent4.3
Excellent4.4
Contact Management
Good4.2
Excellent4.5
Sales Automation
Excellent4.4
Excellent4.3
Mobile App
Excellent4.3
Good4.2

Pipeline Management

Pipedrive's pipeline management is intuitive and visually appealing, allowing you to track deals effortlessly. I found it easy to customize stages and move deals through the pipeline. Nutshell CRM also offers robust pipeline management, but Pipedrive's visual approach makes it slightly more user-friendly. If you prefer a visually driven pipeline, Pipedrive is the way to go.

Email Integration

Pipedrive integrates seamlessly with email clients, making it easy to track communications. I appreciated the ability to sync emails directly with deals. Nutshell CRM also offers email integration, but Pipedrive's setup is more straightforward. If email integration is crucial, Pipedrive might be the better choice.

Reporting Tools

Both Pipedrive and Nutshell CRM offer comprehensive reporting tools. Pipedrive's reports are easy to generate and provide valuable insights into sales performance. Nutshell CRM's reporting is equally robust, with more customization options. If you need detailed and customizable reports, Nutshell CRM might be the better fit.

Contact Management

Nutshell CRM excels in contact management, offering a user-friendly interface for organizing and tracking customer interactions. Pipedrive also provides solid contact management features, but Nutshell CRM's approach is more comprehensive. If contact management is a priority, Nutshell CRM is a strong contender.

Sales Automation

Pipedrive's sales automation features streamline repetitive tasks, allowing you to focus on closing deals. I found the automation setup intuitive and effective. Nutshell CRM also offers sales automation, but Pipedrive's simplicity gives it an edge. If you value straightforward automation, Pipedrive is a great choice.

Mobile App

Both Pipedrive and Nutshell CRM offer mobile apps that keep you connected on the go. Pipedrive's app is user-friendly and provides quick access to essential features. Nutshell CRM's app is also reliable, but Pipedrive's app is slightly more intuitive. If mobile access is important, Pipedrive's app might be the better option.

Pricing Comparison of Pipedrive and Nutshell CRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Pipedrive and Nutshell CRM. This comparison will highlight the best option for managing your sales processes.

author image

Pipedrive Pricing Plans

Essential
For Small Businesses
$14

per month per user

Try For Freeright_arrow
Essential includes:
  • Seamless data import with over 400 integrations available.
  • Activity, deal, and contact reports for better insights.
  • Personalized onboarding to get you started quickly.
  • Simple sales processes setup for efficient organization.
Advanced
For Growing Teams
$34

per month per user

Try For Freeright_arrow
Includes Essential, plus:
  • Automations builder including email sequences for efficiency.
  • Meeting, email, and video call scheduling for convenience.
  • Live chat support for immediate assistance.
  • Group emailing capabilities for better communication.
Professional
For Established Businesses
$49

per month per user

Try For Freeright_arrow
Includes Advanced, plus:
  • Contract and proposal management with e-signatures.
  • Streamlined lead routing and team management.
  • Revenue forecasts and custom field reporting.
  • Extra data entry and data quality settings.
Power
For Large Enterprises
$64

per month per user

Try For Freeright_arrow
Includes Professional, plus:
  • Increased control of account permissions and visibilities.
  • 24/7 live chat support for continuous assistance.
  • Phone support for direct communication.
  • Enhanced collaboration and support for larger teams.
Enterprise
For Corporations
$99

per month per user

Try For Freeright_arrow
Includes Power, plus:
  • Complete access to all features without limits.
  • Unlimited reports and customizations for flexibility.
  • Maximize automations and email syncs per seat.
  • Ultimate peace of mind with full feature access.
author image

Nutshell CRM Pricing Plans

Foundation
For Small Businesses
$13

per month per user

Try For Freeright_arrow
Foundation includes:
  • Contact management and communication timelines for organized interactions.
  • Email and calendar sync to keep all communications in one place.
  • Customizable single sales pipeline with a 100 open leads limit.
  • Free live support to assist with any queries or issues.
Growth
For Growing Teams
$25

per month per user

Try For Freeright_arrow
Includes Foundation, plus:
  • Sales and Activity quotas to set and achieve targets.
  • Pipeline stage goals for better sales process management.
  • Up to 25 custom fields for tailored data management.
  • No active leads limit for unlimited potential.
Pro
For Advanced Teams
$42

per month per user

Try For Freeright_arrow
Includes Growth, plus:
  • Sales automation to streamline repetitive tasks.
  • Personal email sequences for personalized outreach.
  • Full reporting suite including Activity, Funnel, and Forecast reports.
  • Meeting scheduling software (lite version) for easy appointment setting.
Business
For Large Enterprises
$59

per month per user

Try For Freeright_arrow
Includes Pro, plus:
  • Unlimited Notetaker usage with AI-powered speech-to-text transcription.
  • Meeting scheduling software (full version) for comprehensive scheduling.
  • Audit log and changelog for tracking changes and accountability.
  • Send email templates directly from Gmail for convenience.
Enterprise
For Custom Solutions
$79

per month per user

Try For Freeright_arrow
Includes Business, plus:
  • Unlimited custom fields, teams, currencies, and territories for full customization.
  • Read-only SQL access for data analysis and reporting.
  • API support for seamless integration with other tools.
  • No limits on customization and reporting for ultimate flexibility.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and integrations. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Pipedrive or Nutshell CRM: Which One Matches Your Business Needs?

Choose Pipedrive If You Need ...

  • Intuitive sales-focused CRM

    If you are a business focused on enhancing sales productivity, Pipedrive's intuitive pipeline management and effective sales automation make it a great choice. Its user-friendly interface ensures a quick learning curve, allowing your sales team to hit the ground running.

  • Seamless email integration

    If seamless email integration is a priority for your business, Pipedrive's straightforward setup and synchronization with email clients make it an ideal option. This feature ensures that all communications are tracked and easily accessible, enhancing collaboration within your sales team.

Choose Nutshell CRM If You Need ...

  • Comprehensive CRM solution

    If your business requires a comprehensive CRM solution with robust contact management and customizable reporting tools, Nutshell CRM is a strong contender. Its user-friendly interface and extensive feature set make it an excellent choice for businesses looking to maintain strong customer relationships.

  • Customizable reporting tools

    If detailed and customizable reports are essential for your business, Nutshell CRM's robust reporting tools provide valuable insights into sales performance. This feature allows you to generate reports tailored to your specific needs, making it a great option for data-driven businesses.

Frequently Asked Questions

author image
Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.