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Pipedrive vs Constant Contact (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 16, 2024

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Excellent Value For Price
4.3

0

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Pipedrive

Pipedrive offers a powerful CRM solution with intuitive pipeline management and strong automation capabilities. It's ideal for businesses looking to streamline their sales processes and enhance team productivity.

  • Intuitive pipeline management interface.
  • Comprehensive CRM features.
  • Strong automation capabilities.
  • Limited email marketing features.
  • Higher learning curve for beginners.

Free plan?

Yes

Starting price

$14 per month per user
Good Value For Price
4.1

0

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Constant Contact

Constant Contact provides robust email marketing tools with a user-friendly design interface. It's perfect for businesses aiming to create effective email campaigns and engage with their audience.

  • Robust email marketing tools.
  • User-friendly design interface.
  • Comprehensive analytics for campaigns.
  • Limited CRM functionalities.
  • Higher cost for advanced features.

Free plan?

Yes

Starting price

$12 per month

What is Pipedrive?

Pipedrive is a sales-focused CRM tool designed to help businesses manage their sales processes efficiently. It offers a visual pipeline management system that allows users to track deals, automate repetitive tasks, and gain insights through detailed analytics. With its intuitive interface, Pipedrive helps sales teams stay organized and focused on closing deals, making it an ideal choice for businesses looking to streamline their sales operations.

What is Constant Contact?

Constant Contact is an email marketing software that empowers businesses to create and manage effective email campaigns. It offers a range of customizable templates, easy-to-use design tools, and robust analytics to track campaign performance. Constant Contact helps businesses engage with their audience, build relationships, and drive sales through targeted email marketing strategies. It's a great tool for businesses looking to enhance their marketing efforts and reach a wider audience.

Pros and Cons of Pipedrive vs Constant Contact

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Pros & Cons of Pipedrive

Intuitive pipeline management
  • Pipedrive offers an intuitive pipeline management system that simplifies the sales process. Its visual interface allows users to easily track deals and manage sales activities, enhancing productivity and efficiency.
Comprehensive CRM features
  • Pipedrive provides a wide range of CRM features, including deal tracking, automation, and analytics. These features help businesses streamline their sales processes and improve team collaboration.
Strong automation capabilities
  • Pipedrive's automation capabilities allow users to automate repetitive tasks, saving time and reducing manual effort. Its workflow automation and task reminders enhance productivity and efficiency.
Limited email marketing features
  • Pipedrive's focus is primarily on sales management, which means its email marketing features are limited compared to dedicated email marketing tools. Businesses looking for robust email marketing capabilities may need to integrate with other tools.
Higher learning curve for beginners
  • Pipedrive's extensive features and customization options may present a learning curve for beginners. New users may require time and training to fully leverage the tool's capabilities.
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Pros & Cons of Constant Contact

Robust email marketing tools
  • Constant Contact offers a comprehensive suite of email marketing tools, including customizable templates, design tools, and analytics. These features help businesses create effective email campaigns and engage with their audience.
User-friendly design interface
  • Constant Contact's drag-and-drop design interface makes it easy for users to create visually appealing emails. Its user-friendly design tools simplify the process of creating and managing email campaigns.
Comprehensive analytics for campaigns
  • Constant Contact provides detailed analytics for email campaigns, allowing users to track performance metrics such as open rates and click-through rates. These insights help businesses optimize their marketing efforts.
Limited CRM functionalities
  • Constant Contact's primary focus is on email marketing, which means its CRM functionalities are limited compared to dedicated CRM tools. Businesses looking for comprehensive CRM features may need to integrate with other tools.
Higher cost for advanced features
  • Constant Contact's advanced features and capabilities come at a higher cost, which may be a consideration for businesses with budget constraints. Users may need to evaluate the cost-benefit ratio for their specific needs.

Pipedrive vs Constant Contact: At A Glance

Decision FactorPipedriveConstant Contact
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Good4.1
Customer Support
Excellent4.3
Good4.2
Security
Excellent4.4
Excellent4.3
Overall Rating
Excellent4.3
Good4.1

Value to Price

Pipedrive offers a robust set of features at a competitive price, making it a great value for businesses looking to enhance their sales processes. Its pricing structure is flexible, allowing businesses to choose a plan that fits their budget. Constant Contact, while slightly more expensive, provides excellent value for businesses focused on email marketing. Its comprehensive features justify the cost, especially for those prioritizing marketing efforts.

Ease of Use

Pipedrive is known for its user-friendly interface, making it easy for sales teams to navigate and manage their pipelines. The intuitive design reduces the learning curve, allowing users to get up and running quickly. Constant Contact also scores high in ease of use, with its drag-and-drop editor and straightforward campaign management tools. Both tools are suitable for users of all skill levels, but Constant Contact may have a slight edge for beginners.

Functionality

Pipedrive excels in functionality with its comprehensive CRM features, including deal tracking, automation, and analytics. It is designed to streamline sales processes and improve team productivity. Constant Contact, on the other hand, focuses on email marketing functionality, offering a wide range of templates, design tools, and analytics. While both tools are functional in their respective areas, Pipedrive is better suited for sales management, while Constant Contact is ideal for marketing.

Scalability

Pipedrive is highly scalable, making it suitable for businesses of all sizes. Its flexible plans and extensive features allow it to grow with your business. Constant Contact also offers scalability, particularly for businesses looking to expand their marketing efforts. However, Pipedrive's scalability in terms of sales management gives it an edge for businesses planning significant growth.

Integrations

Pipedrive offers a wide range of integrations with popular tools, enhancing its functionality and allowing seamless workflow management. Constant Contact also provides numerous integrations, particularly with marketing and social media platforms. Both tools offer strong integration capabilities, but Pipedrive's extensive CRM integrations make it a better choice for businesses looking to connect their sales processes with other tools.

Customer Support

Pipedrive provides excellent customer support, with a range of resources and responsive support teams to assist users. Constant Contact also offers strong customer support, with helpful resources and support channels. Both tools are committed to providing quality support, but Pipedrive's proactive approach and comprehensive resources give it a slight advantage.

Security

Pipedrive prioritizes security, offering robust measures to protect user data and ensure privacy. Constant Contact also implements strong security protocols to safeguard customer information. Both tools are reliable in terms of security, but Pipedrive's focus on CRM security makes it a preferred choice for businesses handling sensitive sales data.

Overall Rating

Pipedrive receives a higher overall rating due to its comprehensive CRM features, ease of use, and scalability. It is an excellent choice for businesses looking to enhance their sales processes. Constant Contact, while slightly lower in overall rating, is a strong contender for businesses focused on email marketing. Its user-friendly interface and marketing capabilities make it a valuable tool for marketing teams.

Pipedrive vs Constant Contact: A Detailed Breakdown of Key Features

FeaturesPipedriveConstant Contact
Pipeline Management
Excellent4.5
Good3.8
Email Campaigns
Good3.9
Excellent4.6
Automation
Excellent4.4
Good4.2
Analytics
Excellent4.3
Good4.1
Customization
Good4.2
Good4.0
Mobile Access
Excellent4.3
Good4.1

Pipeline Management

Pipedrive excels in pipeline management, offering a visual and intuitive interface that allows you to track deals and manage sales processes effectively. Its drag-and-drop functionality makes it easy to move deals through different stages, providing a clear overview of your sales pipeline. Constant Contact, while not primarily focused on pipeline management, offers basic tools for managing customer interactions. If you're looking for a tool that prioritizes sales pipeline management, Pipedrive is the better choice.

Email Campaigns

Constant Contact shines in email campaign management, providing a wide range of customizable templates and design tools to create engaging emails. Its robust analytics help you track campaign performance and optimize your marketing efforts. Pipedrive, while offering email integration, is not as focused on email campaigns as Constant Contact. If email marketing is a priority for your business, Constant Contact is the superior option.

Automation

Pipedrive offers powerful automation features that streamline repetitive tasks, allowing you to focus on closing deals. Its automation capabilities include workflow automation, email templates, and task reminders. Constant Contact also provides automation tools, particularly for email marketing, such as automated email sequences and triggers. Both tools offer valuable automation features, but Pipedrive's focus on sales automation makes it a better fit for sales teams.

Analytics

Pipedrive provides detailed analytics and reporting tools that offer insights into sales performance and team productivity. Its customizable reports help you track key metrics and make data-driven decisions. Constant Contact also offers analytics, particularly for email campaigns, allowing you to monitor open rates, click-through rates, and more. Both tools provide valuable analytics, but Pipedrive's focus on sales analytics gives it an edge for sales-driven businesses.

Customization

Pipedrive offers extensive customization options, allowing you to tailor the CRM to your specific business needs. From custom fields to personalized pipelines, Pipedrive provides flexibility in managing your sales processes. Constant Contact also offers customization, particularly in email design and templates. Both tools offer customization, but Pipedrive's focus on CRM customization makes it a better choice for businesses looking to personalize their sales management.

Mobile Access

Pipedrive provides a mobile app that allows you to manage your sales pipeline on the go. Its mobile access ensures you stay connected and productive, even when away from your desk. Constant Contact also offers mobile access, particularly for managing email campaigns and tracking performance. Both tools provide mobile access, but Pipedrive's focus on sales management makes it a better fit for sales teams needing mobile functionality.

Pricing Comparison of Pipedrive and Constant Contact

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Pipedrive and Constant Contact. This comparison will highlight the best option for managing your sales and marketing needs.

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Pipedrive Pricing Plans

Essential
For Small Businesses
$14

per month per user

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Essential includes:
  • Seamless data import with over 400 integrations available.
  • Activity, deal, and contact reports for better insights.
  • Personalized onboarding to get you started quickly.
  • Simple sales processes setup for efficient organization.
Advanced
For Growing Teams
$34

per month per user

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Includes Essential, plus:
  • Automations builder including email sequences for efficiency.
  • Meeting, email, and video call scheduling for convenience.
  • Live chat support for immediate assistance.
  • Group emailing capabilities for better communication.
Professional
For Established Businesses
$49

per month per user

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Includes Advanced, plus:
  • Contract and proposal management with e-signatures.
  • Streamlined lead routing and team management.
  • Revenue forecasts and custom field reporting.
  • Extra data entry and data quality settings.
Power
For Large Enterprises
$64

per month per user

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Includes Professional, plus:
  • Increased control of account permissions and visibilities.
  • 24/7 live chat support for continuous assistance.
  • Phone support for direct communication.
  • Enhanced collaboration and support for larger teams.
Enterprise
For Corporations
$99

per month per user

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Includes Power, plus:
  • Complete access to all features without limits.
  • Unlimited reports and customizations for flexibility.
  • Maximize automations and email syncs per seat.
  • Ultimate peace of mind with full feature access.
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Constant Contact Pricing Plans

Lite
For Small Businesses
$12

per month

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Lite includes:
  • 1 GB storage for storing essential marketing materials.
  • 10x your number of contacts for monthly email sends.
  • Self-service, live chat, and phone support available.
  • Basic contact management and web sign-up forms.
Standard
For Growing Businesses
$35

per month

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Includes Lite, plus:
  • 12x your number of contacts for monthly email sends.
  • AI content recommendations to enhance email campaigns.
  • Contact segmentation for targeted marketing efforts.
  • Scheduled email sends for optimal delivery times.
Premium
For Large Enterprises
$80

per month

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Includes Standard, plus:
  • 25 GB storage for large-scale marketing assets.
  • 24x your number of contacts for monthly email sends.
  • Dedicated, priority support for immediate assistance.
  • Advanced reporting with engagement heat maps.

Our Rating Methodology

We thoroughly evaluate each CRM and email marketing tool, focusing on key factors such as functionality, ease of use, and scalability. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Pipedrive or Constant Contact: Which One Matches Your Business Needs?

Choose Pipedrive If You Need ...

  • Advanced sales management features

    If you are a business looking for a CRM tool with advanced sales management features, Pipedrive is the ideal choice. Its comprehensive CRM capabilities, including pipeline management and automation, make it perfect for enhancing sales processes.

  • Comprehensive CRM capabilities

    If you need a tool with comprehensive CRM capabilities, Pipedrive is the better option. Its extensive features, including deal tracking and analytics, provide valuable insights and streamline sales operations.

Choose Constant Contact If You Need ...

  • Robust email marketing tools

    If you are focused on email marketing and need robust tools to create and manage campaigns, Constant Contact is the superior choice. Its customizable templates and analytics help you engage with your audience effectively.

  • User-friendly design interface

    If you prefer a user-friendly design interface for creating visually appealing emails, Constant Contact is the better option. Its drag-and-drop design tools simplify the process of creating and managing email campaigns.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.