Pipedrive vs Close (2024 Comparison)
Pipedrive offers a visual pipeline interface and a wide range of integrations, making it a versatile choice for businesses looking to streamline their sales operations.
- Intuitive visual pipeline interface
- Wide range of integrations
- Reliable customer support
- Limited built-in calling features
- Basic email automation
Free plan?
YesStarting price
$14 per month per user
Close provides advanced communication tools and robust email automation, making it a comprehensive solution for sales-driven organizations looking to enhance productivity.
- Advanced communication tools
- Robust email automation
- Built-in calling features
- Higher pricing for advanced features
- Limited third-party integrations
Free plan?
YesStarting price
$49 per month per userWhat is Pipedrive?
Pipedrive is a sales-focused CRM tool designed to help businesses manage their sales processes efficiently. It offers a visual pipeline interface that allows users to track deals, manage contacts, and automate repetitive tasks. With its intuitive design, Pipedrive helps sales teams stay organized and focused on closing deals. It integrates with various third-party applications, making it a versatile choice for businesses looking to streamline their sales operations.
What is Close?
Close is a CRM software that focuses on enhancing sales productivity and communication. It offers features like built-in calling, email automation, and task management to help sales teams close deals faster. Close is designed for businesses that prioritize direct communication with clients, providing tools to manage leads and track interactions seamlessly. Its user-friendly interface and robust functionality make it a popular choice for sales-driven organizations.
Pros and Cons of Pipedrive vs Close
Pros & Cons of Pipedrive
- Pipedrive's visual pipeline interface is designed to help users track deals and manage sales processes efficiently. Its intuitive design makes it easy for users to navigate and stay organized, enhancing productivity.
- Pipedrive offers a wide range of integrations with third-party applications, making it a versatile choice for businesses looking to streamline their sales operations and enhance their CRM capabilities.
- Pipedrive provides reliable customer support, with various resources available to assist users. Its focus on helping users maximize their productivity makes it a popular choice for sales teams.
- Pipedrive's built-in calling features are limited compared to other CRM tools, which may be a drawback for businesses that prioritize direct communication with clients.
- Pipedrive's email automation features are basic compared to other CRM tools, which may be a limitation for businesses looking to enhance their communication processes.
Pros & Cons of Close
- Close offers advanced communication tools that enhance sales productivity, making it a popular choice for businesses that prioritize direct communication with clients.
- Close provides robust email automation features that streamline communication processes and enhance sales productivity, making it a comprehensive solution for sales-driven organizations.
- Close's built-in calling features are designed to enhance sales communication, providing users with tools to manage client interactions effectively and close deals faster.
- Close's advanced features come at a higher price, which may be a consideration for businesses with limited budgets looking for a cost-effective CRM solution.
- Close offers limited third-party integrations compared to other CRM tools, which may be a limitation for businesses looking to enhance their CRM capabilities.
Pipedrive vs Close: At A Glance
Value to Price
Pipedrive offers a competitive pricing structure that aligns well with its robust features, making it a cost-effective choice for small to medium-sized businesses. Close, on the other hand, provides a slightly higher value for money due to its advanced communication tools and automation features, which are particularly beneficial for sales-driven organizations. If you are looking for a CRM with excellent value for money, Close might be the better option.
Ease of Use
Pipedrive is known for its intuitive interface, making it easy for users to navigate and manage their sales processes. Close also excels in ease of use, with a user-friendly design that simplifies communication and task management. Both tools are easy to use, but Close's seamless integration of communication features gives it a slight edge. If ease of use is your priority, Close might be the better choice.
Functionality
Pipedrive offers a wide range of functionalities, including deal tracking, contact management, and automation. Close takes functionality a step further with its built-in calling and email automation features, which enhance sales productivity. While both tools offer robust functionalities, Close's focus on communication makes it a more comprehensive solution for sales teams. If functionality is key, Close is the better option.
Scalability
Pipedrive is designed to scale with your business, offering features that grow with your sales team. Close also provides scalability, with tools that support growing sales operations. Both tools are scalable, but Close's advanced communication features make it more suitable for larger sales teams. If scalability is a concern, Close might be the better choice.
Integrations
Pipedrive offers a wide range of integrations with third-party applications, making it a versatile choice for businesses. Close also provides integrations, but its focus is more on enhancing sales communication. While both tools offer integrations, Pipedrive's extensive library makes it a more flexible option. If integrations are important, Pipedrive might be the better choice.
Customer Support
Pipedrive provides reliable customer support, with various resources available to assist users. Close also offers excellent customer support, with a focus on helping sales teams maximize their productivity. Both tools provide good customer support, but Close's focus on sales productivity gives it a slight advantage. If customer support is crucial, Close might be the better option.
Security
Pipedrive ensures data security with robust measures in place to protect user information. Close also prioritizes security, with features designed to safeguard client data. Both tools offer strong security, but Close's emphasis on client communication makes its security features more comprehensive. If security is a priority, Close might be the better choice.
Overall Rating
Pipedrive is a solid CRM tool with a focus on sales management, offering a range of features that cater to small to medium-sized businesses. Close, with its advanced communication tools and automation features, provides a more comprehensive solution for sales-driven organizations. Overall, Close's focus on enhancing sales productivity gives it a slight edge. If you're looking for a CRM that excels in communication and productivity, Close is the better choice.
Pipedrive vs Close: A Detailed Breakdown of Key Features
Pipeline Management
Pipedrive excels in pipeline management with its visual interface that allows users to track deals and manage sales processes efficiently. Close also offers pipeline management, but its focus is more on enhancing communication. While both tools provide effective pipeline management, Pipedrive's visual interface makes it a more intuitive choice. If pipeline management is your priority, Pipedrive might be the better option.
Email Automation
Pipedrive offers email automation features that help users streamline their communication processes. Close takes email automation a step further with its advanced tools that enhance sales productivity. While both tools offer email automation, Close's focus on enhancing communication makes it a more comprehensive solution. If email automation is important, Close might be the better choice.
Built-in Calling
Pipedrive provides built-in calling features that allow users to communicate with clients directly from the platform. Close excels in built-in calling, with advanced tools that enhance sales communication. While both tools offer built-in calling, Close's focus on communication makes it a more effective solution. If built-in calling is crucial, Close might be the better option.
Task Management
Pipedrive offers task management features that help users stay organized and focused on closing deals. Close also provides task management, with tools that enhance sales productivity. While both tools offer task management, Close's focus on enhancing productivity makes it a more comprehensive solution. If task management is important, Close might be the better choice.
Contact Management
Pipedrive provides contact management features that allow users to manage their client interactions effectively. Close also offers contact management, with tools that enhance sales communication. While both tools provide contact management, Close's focus on communication makes it a more comprehensive solution. If contact management is crucial, Close might be the better option.
Reporting and Analytics
Pipedrive offers reporting and analytics features that help users track their sales performance. Close also provides reporting and analytics, with tools that enhance sales productivity. While both tools offer reporting and analytics, Close's focus on enhancing productivity makes it a more comprehensive solution. If reporting and analytics are important, Close might be the better choice.
Pricing Comparison of Pipedrive and Close
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Pipedrive and Close. This comparison will highlight the best option for managing your sales processes.
Pipedrive Pricing Plans
- Seamless data import with over 400 integrations available.
- Activity, deal, and contact reports for better insights.
- Personalized onboarding to get you started quickly.
- Simple sales processes setup for efficient organization.
- Automations builder including email sequences for efficiency.
- Meeting, email, and video call scheduling for convenience.
- Live chat support for immediate assistance.
- Group emailing capabilities for better communication.
- Contract and proposal management with e-signatures.
- Streamlined lead routing and team management.
- Revenue forecasts and custom field reporting.
- Extra data entry and data quality settings.
- Increased control of account permissions and visibilities.
- 24/7 live chat support for continuous assistance.
- Phone support for direct communication.
- Enhanced collaboration and support for larger teams.
- Complete access to all features without limits.
- Unlimited reports and customizations for flexibility.
- Maximize automations and email syncs per seat.
- Ultimate peace of mind with full feature access.
Close Pricing Plans
- Built-in calling, texting, and email solutions for seamless communication.
- Centralized inbox view to prioritize tasks effectively.
- Pipeline reporting to monitor and manage deal funnels.
- Data import and export for easy data management.
- Create multiple pipeline views for better deal tracking.
- Launch custom activities to track unique sales steps.
- Store call recordings for up to 30 days.
- Enhanced collaboration tools for team efficiency.
- Predictive dialer for faster lead calling.
- Enhanced customization with custom objects and reports.
- Manage visibility settings to keep teams focused.
- Advanced collaboration tools for large teams.
Our Rating Methodology
We thoroughly test each CRM tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
Pipedrive or Close: Which One Matches Your Business Needs?
Choose Pipedrive If You Need ...
- Intuitive visual pipeline interface
If you are a business looking for a CRM tool with an intuitive visual pipeline interface, Pipedrive might be the better choice. Its design makes it easy for users to track deals and manage sales processes efficiently.
- Wide range of integrations
If you are a business looking for a CRM tool with a wide range of integrations, Pipedrive might be the better choice. Its extensive library of integrations makes it a versatile option for enhancing CRM capabilities.
Choose Close If You Need ...
- Advanced communication tools
If you are a sales-driven organization looking for a CRM tool with advanced communication tools, Close might be the better choice. Its features enhance sales productivity and streamline communication processes.
- Robust email automation
If you are a business looking for a CRM tool with robust email automation features, Close might be the better choice. Its tools enhance communication processes and make it a comprehensive solution for sales-driven organizations.
Frequently Asked Questions
Which CRM tool is better for small businesses?
Does Close offer better communication features than Pipedrive?
Which tool offers more integrations?
Is Close more expensive than Pipedrive?
Which tool is better for managing large sales teams?
Does Pipedrive offer built-in calling features?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
