Pipedrive vs Act! (2024 Comparison)
Pipedrive offers a user-friendly CRM solution with intuitive sales pipeline management and seamless email integration, making it ideal for sales-driven businesses.
- Intuitive sales pipeline management.
- Seamless email integration.
- User-friendly mobile app.
- Limited contact management features.
- Requires internet connection.
Free plan?
YesStarting price
$14 per month per user
Act! provides robust contact management and comprehensive reporting tools, making it a strong choice for businesses focused on customer relationships and marketing automation.
- Robust contact management.
- Comprehensive reporting tools.
- Strong marketing automation.
- Steeper learning curve.
- Less intuitive mobile app.
Free plan?
YesStarting price
€30 per month per userWhat is Pipedrive?
Pipedrive is a sales-focused CRM tool designed to help businesses streamline their sales processes. It offers a visual pipeline management system that allows users to track deals and sales activities efficiently. With its intuitive interface, Pipedrive helps sales teams stay organized and focused on closing deals. It integrates with various third-party applications, making it a versatile choice for businesses looking to enhance their sales operations.
What is Act!?
Act! is a comprehensive CRM and marketing automation platform that helps businesses manage customer relationships and drive sales growth. It offers a range of features, including contact management, email marketing, and sales automation, to streamline business processes. Act! is particularly beneficial for small to medium-sized businesses looking to improve their customer engagement and sales performance. Its robust reporting and analytics tools provide valuable insights into customer interactions and sales trends.
Pros and Cons of Pipedrive vs Act!
Pros & Cons of Pipedrive
- Pipedrive offers a visually appealing and easy-to-use sales pipeline management system, allowing sales teams to track deals and activities efficiently. This feature helps businesses stay organized and focused on closing deals.
- With Pipedrive, users can manage their emails directly within the platform, streamlining communication and reducing the need to switch between different applications. This integration enhances productivity and efficiency.
- Pipedrive's mobile app is designed for ease of use, enabling sales teams to manage deals and access important information on the go. This feature is particularly beneficial for remote or traveling sales professionals.
- While Pipedrive offers solid contact management, it may not be as comprehensive as other CRM tools. Businesses with complex contact management needs might find this limitation challenging.
- Pipedrive is a cloud-based platform, which means it requires an internet connection to access. This dependency can be a drawback for users in areas with unreliable internet connectivity.
Pros & Cons of Act!
- Act! provides comprehensive contact management features, allowing businesses to organize and track customer interactions effectively. This capability is ideal for businesses focused on building strong customer relationships.
- Act! offers detailed reporting and analytics tools, providing valuable insights into customer interactions and sales trends. These tools help businesses make informed decisions and optimize their sales strategies.
- With Act!, businesses can automate their marketing efforts, streamlining processes and improving efficiency. This feature is particularly beneficial for small to medium-sized businesses looking to enhance their marketing capabilities.
- Act! has a steeper learning curve compared to other CRM tools, which may require more time and effort for users to become proficient. This can be a barrier for businesses seeking quick implementation.
- While Act! offers mobile access, its app may not be as intuitive as other CRM tools. Users may find it challenging to navigate and perform tasks efficiently on the go.
Pipedrive vs Act!: At A Glance
Value to Price
Pipedrive offers a competitive pricing structure with a robust set of features, making it a great value for businesses focused on sales. Act! also provides good value, especially for small to medium-sized businesses, but may not offer as many advanced features as Pipedrive. If you're looking for a cost-effective solution with comprehensive sales tools, Pipedrive is the better choice.
Ease of Use
Pipedrive is known for its user-friendly interface, which makes it easy for sales teams to adopt and use effectively. Act! has a steeper learning curve, which might require more time to get accustomed to. If ease of use is a priority, Pipedrive is the more intuitive option.
Functionality
Both Pipedrive and Act! offer a wide range of functionalities, but Pipedrive excels in sales pipeline management and automation. Act! provides strong contact management and marketing automation features. If your focus is on sales pipeline efficiency, Pipedrive is the superior choice.
Scalability
Pipedrive is designed to scale with growing businesses, offering features that support expanding sales teams. Act! is also scalable but may require additional customization for larger organizations. If scalability is crucial, Pipedrive offers a more seamless growth path.
Integrations
Pipedrive integrates with a wide array of third-party applications, enhancing its versatility. Act! also offers integrations but may not have as extensive a library as Pipedrive. For businesses relying on multiple tools, Pipedrive's integration capabilities are more comprehensive.
Customer Support
Pipedrive provides reliable customer support with various channels for assistance. Act! also offers support but may not be as responsive as Pipedrive. If customer support is a deciding factor, Pipedrive's support services are more dependable.
Security
Both Pipedrive and Act! prioritize security, but Pipedrive has a slight edge with its robust security measures and compliance with industry standards. Act! also offers secure data handling but may not match Pipedrive's level of security. For businesses with stringent security requirements, Pipedrive is the safer option.
Overall Rating
Pipedrive scores higher overall due to its ease of use, functionality, and integration capabilities. Act! is a strong contender, especially for businesses focused on contact management and marketing automation. However, Pipedrive's comprehensive sales tools make it the preferred choice for sales-driven organizations.
Pipedrive vs Act!: A Detailed Breakdown of Key Features
Sales Pipeline Management
Pipedrive excels in sales pipeline management with its visual and intuitive interface, making it easy to track deals and sales activities. Act! also offers pipeline management but lacks the visual appeal and simplicity of Pipedrive. If you prioritize a streamlined sales process, Pipedrive is the better choice.
Contact Management
Act! shines in contact management with its robust features for organizing and tracking customer interactions. Pipedrive offers solid contact management but may not be as comprehensive as Act!. If contact management is your focus, Act! provides more detailed capabilities.
Email Integration
Pipedrive offers seamless email integration, allowing users to manage emails directly within the platform. Act! also provides email integration but may require additional setup. If you need hassle-free email management, Pipedrive is the more convenient option.
Reporting and Analytics
Both Pipedrive and Act! offer strong reporting and analytics tools, but Pipedrive's reports are more visually appealing and easier to interpret. Act! provides detailed analytics but may require more customization. For straightforward reporting, Pipedrive is the preferred choice.
Mobile Access
Pipedrive offers a user-friendly mobile app that allows sales teams to manage deals on the go. Act! also provides mobile access but may not be as intuitive. If mobile functionality is important, Pipedrive's app is more reliable.
Customization
Pipedrive allows for customization of sales pipelines and workflows, making it adaptable to various business needs. Act! also offers customization but may require more technical expertise. If you need flexible customization, Pipedrive is the more user-friendly option.
Pricing Comparison of Pipedrive and Act!
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Pipedrive and Act!. This comparison will highlight the best option for managing your sales and customer relationships.
Pipedrive Pricing Plans
- Seamless data import with over 400 integrations available.
- Activity, deal, and contact reports for better insights.
- Personalized onboarding to get you started quickly.
- Simple sales processes setup for efficient organization.
- Automations builder including email sequences for efficiency.
- Meeting, email, and video call scheduling for convenience.
- Live chat support for immediate assistance.
- Group emailing capabilities for better communication.
- Contract and proposal management with e-signatures.
- Streamlined lead routing and team management.
- Revenue forecasts and custom field reporting.
- Extra data entry and data quality settings.
- Increased control of account permissions and visibilities.
- 24/7 live chat support for continuous assistance.
- Phone support for direct communication.
- Enhanced collaboration and support for larger teams.
- Complete access to all features without limits.
- Unlimited reports and customizations for flexibility.
- Maximize automations and email syncs per seat.
- Ultimate peace of mind with full feature access.
Act! Pricing Plans
- Secure hosting in Frankfurt ensuring data protection.
- Automatic updates and backups for peace of mind.
- Optional desktop sync for flexible data access.
- Expert technical support available for assistance.
- Self-managed security for complete data control.
- Complete control of updates for tailored software management.
- Compatibility with desktop add-ons for enhanced functionality.
- Expert technical support for troubleshooting and guidance.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key aspects like functionality, ease of use, and scalability. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your business needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.
Pipedrive or Act!: Which One Matches Your Business Needs?
Choose Pipedrive If You Need ...
- Intuitive sales pipeline management
If you are a business focused on sales efficiency and need a CRM with an intuitive sales pipeline management system, Pipedrive is the ideal choice. Its visual interface and automation features streamline sales processes, helping you close deals faster.
- Seamless email integration
If you require seamless email integration to manage communications directly within your CRM, Pipedrive offers a hassle-free solution. Its email integration capabilities enhance productivity and ensure all communications are centralized.
Choose Act! If You Need ...
- Robust contact management
If your business prioritizes comprehensive contact management and tracking customer interactions, Act! is the better choice. Its robust features allow you to organize and manage contacts effectively, improving customer relationships.
- Strong marketing automation
If you need a CRM with strong marketing automation capabilities to streamline your marketing efforts, Act! provides the tools you need. Its automation features help you enhance marketing efficiency and drive sales growth.
Frequently Asked Questions
Which tool is better for sales pipeline management?
Which CRM offers better contact management?
How do the email integration features compare?
Which tool provides more comprehensive reporting?
How do the mobile apps compare?
Which CRM is more customizable?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
