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Paymo vs SmartTask (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Paymo

Paymo is a versatile project management tool with comprehensive time tracking and invoicing features. Its user-friendly interface makes it ideal for freelancers and small businesses seeking an efficient solution.

  • Comprehensive time tracking features.
  • Robust invoicing capabilities.
  • User-friendly interface.
  • Limited CRM features.
  • Fewer integrations available.

Free plan?

Yes

Starting price

$3.9 per month per user
Excellent Value For Price
4.5

0

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SmartTask

SmartTask offers advanced task management and CRM capabilities, making it a powerful tool for teams. Its seamless collaboration features ensure effective communication and project success.

  • Advanced task management features.
  • Robust CRM capabilities.
  • Seamless collaboration tools.
  • Basic invoicing features.
  • Time tracking less comprehensive.

Free plan?

Yes

Starting price

$7.99 per month per user

What is Paymo?

Paymo is a comprehensive project management tool designed to streamline workflows and enhance productivity. It offers features like task management, time tracking, and invoicing, making it ideal for freelancers and small businesses. With Paymo, you can easily manage projects from start to finish, ensuring deadlines are met and resources are efficiently utilized. Its intuitive interface and robust functionality help users stay organized and focused, ultimately improving their daily work life.

What is SmartTask?

SmartTask is a versatile project management and collaboration software that helps teams stay organized and efficient. It offers features like task management, time tracking, and CRM, making it suitable for businesses of all sizes. SmartTask enables users to manage projects, track progress, and collaborate seamlessly, ensuring that everyone is on the same page. Its user-friendly interface and powerful features make it an essential tool for improving productivity and achieving business goals.

Pros and Cons of Paymo vs SmartTask

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Pros & Cons of Paymo

Comprehensive time tracking features
  • Paymo offers detailed time tracking capabilities, allowing users to monitor productivity and bill clients accurately. This feature is particularly beneficial for freelancers and small businesses that need to track billable hours.
Robust invoicing capabilities
  • Paymo provides a comprehensive invoicing system with customizable templates and payment tracking. This feature is ideal for businesses that require advanced invoicing solutions to manage their finances effectively.
User-friendly interface
  • Paymo's intuitive interface makes it easy for users to navigate and manage projects efficiently. This user-friendly design is perfect for individuals and teams looking for a straightforward project management tool.
Limited CRM features
  • Paymo's CRM capabilities are basic compared to other tools. This limitation may be a drawback for businesses that require advanced CRM features to manage customer relationships effectively.
Fewer integrations available
  • Paymo offers a limited number of integrations with third-party applications. This restriction may be a disadvantage for users who rely heavily on other tools for their workflows.
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Pros & Cons of SmartTask

Advanced task management features
  • SmartTask offers a comprehensive task management system with features like task dependencies and recurring tasks. This advanced functionality is ideal for teams that require a more sophisticated task management solution.
Robust CRM capabilities
  • SmartTask provides a powerful CRM system with features like lead tracking and sales automation. This robust CRM functionality is perfect for businesses looking to manage customer relationships effectively.
Seamless collaboration tools
  • SmartTask offers seamless collaboration features, including real-time chat and video conferencing. These tools are essential for teams that prioritize effective communication and collaboration.
Basic invoicing features
  • SmartTask's invoicing capabilities are basic compared to other tools. This limitation may be a drawback for businesses that require advanced invoicing solutions to manage their finances effectively.
Time tracking less comprehensive
  • SmartTask's time tracking features are not as detailed as other tools. This limitation may be a disadvantage for users who need to monitor productivity and bill clients accurately.

Paymo vs SmartTask: At A Glance

Decision FactorPaymoSmartTask
Value to Price
Good4.2
Excellent4.6
Ease of Use
Excellent4.3
Excellent4.5
Functionality
Excellent4.4
Excellent4.6
Scalability
Excellent4.3
Excellent4.5
Integrations
Good4.2
Excellent4.4
Customer Support
Excellent4.3
Excellent4.5
Security
Excellent4.4
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Value to Price is a critical dimension that evaluates the cost-effectiveness of a software tool. For project management software like Paymo and SmartTask, it's essential to assess whether the features offered justify the price. We analyzed the pricing plans, features, and user feedback to determine the value each tool provides. SmartTask scores higher due to its comprehensive feature set at a competitive price, making it a better choice for budget-conscious users.

Ease of Use

Ease of Use measures how intuitive and user-friendly a software tool is. For Paymo and SmartTask, we evaluated the interface design, navigation, and learning curve. Both tools offer user-friendly interfaces, but SmartTask edges out with its more straightforward setup and navigation, making it ideal for users who prioritize simplicity and quick onboarding.

Functionality

Functionality assesses the range and depth of features a software tool offers. We examined the task management, time tracking, and collaboration features of Paymo and SmartTask. While both tools provide robust functionality, SmartTask offers additional CRM capabilities, giving it a slight advantage for users seeking a more comprehensive solution.

Scalability

Scalability evaluates how well a software tool can grow with a business. We considered the ability to handle increasing workloads and user numbers for Paymo and SmartTask. Both tools are scalable, but SmartTask's flexible pricing plans and feature set make it more adaptable for growing businesses, making it the preferred choice for scalability.

Integrations

Integrations measure how well a software tool can connect with other applications. We assessed the integration options available for Paymo and SmartTask. While both tools offer a range of integrations, SmartTask provides more seamless connections with popular apps, making it a better choice for users who rely heavily on third-party tools.

Customer Support

Customer Support evaluates the quality and availability of assistance provided by a software tool. We analyzed the support channels, response times, and user feedback for Paymo and SmartTask. Both tools offer excellent support, but SmartTask's more responsive and helpful customer service gives it an edge, making it the preferred choice for users who value reliable support.

Security

Security assesses the measures a software tool takes to protect user data. We examined the security features and protocols of Paymo and SmartTask. Both tools prioritize security, but SmartTask's additional security certifications and compliance make it a more secure option for users who prioritize data protection.

Overall Rating

Overall Rating is a comprehensive assessment of a software tool's performance across all dimensions. We combined the scores from each dimension to determine the overall rating for Paymo and SmartTask. SmartTask's higher overall rating reflects its superior performance in key areas, making it the better choice for users seeking a well-rounded project management solution.

Paymo vs SmartTask: A Detailed Breakdown of Key Features

FeaturesPaymoSmartTask
Task Management
Excellent4.4
Excellent4.6
Time Tracking
Excellent4.5
Excellent4.4
Collaboration
Excellent4.3
Excellent4.5
Invoicing
Excellent4.5
Excellent4.3
CRM
Good4.2
Excellent4.6
Mobile App
Excellent4.3
Excellent4.4

Task Management

Task Management is a crucial feature for any project management tool. Paymo offers a robust task management system with features like task lists, priorities, and deadlines. SmartTask, on the other hand, provides a more intuitive interface with additional features like task dependencies and recurring tasks. If you need a more comprehensive task management solution, SmartTask is the better choice.

Time Tracking

Time Tracking is essential for monitoring productivity and billing clients accurately. Paymo excels in this area with its detailed time tracking and reporting features. SmartTask also offers time tracking, but it's not as comprehensive as Paymo's. If time tracking is a priority for you, Paymo is the better option.

Collaboration

Collaboration features are vital for team communication and project success. Paymo offers collaboration tools like file sharing and team discussions. SmartTask goes a step further with real-time chat and video conferencing capabilities. If seamless collaboration is crucial for your team, SmartTask is the superior choice.

Invoicing

Invoicing is an important feature for freelancers and small businesses. Paymo provides a comprehensive invoicing system with customizable templates and payment tracking. SmartTask offers basic invoicing features, but they are not as advanced as Paymo's. If invoicing is a key requirement, Paymo is the better choice.

CRM

CRM features help businesses manage customer relationships effectively. Paymo offers basic CRM capabilities, while SmartTask provides a more robust CRM system with features like lead tracking and sales automation. If CRM is a priority for your business, SmartTask is the better option.

Mobile App

A Mobile App is essential for managing projects on the go. Paymo offers a user-friendly mobile app with essential features like task management and time tracking. SmartTask's mobile app is equally intuitive, with additional features like push notifications and offline access. If mobile accessibility is important to you, SmartTask is the better choice.

Pricing Comparison of Paymo and SmartTask

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Paymo and SmartTask. This comparison will highlight the best option for managing your projects.

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Paymo Pricing Plans

Free
For Small Teams
$0

per month

Get Startedright_arrow
Free includes:
  • Track time without any limits for all projects.
  • Generate unlimited invoices for your clients.
  • Manage up to 5 clients efficiently.
  • Handle up to 10 projects simultaneously.
Starter
For Freelancers
$3.9

per month per user

Try For Freeright_arrow
Includes Free, plus:
  • Handle unlimited projects for better scalability.
  • Access flat rate and retainer project options.
  • View tasks in a calendar format for better planning.
  • 5GB storage for all your project files and data.
Small Office
For Small Businesses
$6.9

per month per user

Try For Freeright_arrow
Includes Starter, plus:
  • Utilize meta kanban board for advanced task tracking.
  • Create recurring tasks to automate repetitive work.
  • Generate timesheet reports for better time analysis.
  • 50GB storage for extensive project data and files.
Business
For Large Enterprises
$10.9

per month per user

Try For Freeright_arrow
Includes Small Office, plus:
  • Manage task dependencies for complex projects.
  • Schedule employees and manage workload efficiently.
  • 500GB storage for large-scale project data.
  • Priority support and online remote assistance.
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SmartTask Pricing Plans

Free Forever
For Small Teams
$0
Get Startedright_arrow
Free Forever includes:
  • Unlimited users to collaborate with your entire team.
  • Unlimited contacts to maintain comprehensive client records.
  • Access to all features for complete functionality.
Premium
For Growing Businesses
$7.99

per month per user

Try For Freeright_arrow
Includes Free Forever, plus:
  • Project templates to streamline project setup.
  • Portfolios for managing multiple projects in one view.
  • Time tracking to monitor productivity and efficiency.
  • Advanced permissions for enhanced security and control.
Business
For Large Enterprises
$0
Request Pricingright_arrow
Includes Premium, plus:
  • Advanced analytics for data-driven decision making.
  • Workload view to balance team efforts effectively.
  • Cost & billable rate management for financial tracking.
  • Whitelabel option for custom branding.
Enterprise
For Corporations
$0
Request Pricingright_arrow
Includes Business, plus:
  • Enterprise API for seamless integration.
  • Dedicated success manager for personalized support.
  • Access to managed services for operational efficiency.

Our Rating Methodology

We thoroughly test each project management tool, evaluating key features like task management, time tracking, and collaboration. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Paymo or SmartTask: Which One Matches Your Business Needs?

Choose Paymo If You Need ...

  • Comprehensive time tracking features

    If you need a project management tool with comprehensive time tracking features, Paymo is the better choice. Its detailed time tracking capabilities allow you to monitor productivity and bill clients accurately, making it ideal for freelancers and small businesses.

  • Robust invoicing capabilities

    If you require a project management tool with robust invoicing capabilities, Paymo is the superior option. Its comprehensive invoicing system with customizable templates and payment tracking is perfect for businesses that need advanced invoicing solutions.

Choose SmartTask If You Need ...

  • Advanced task management features

    If you need a project management tool with advanced task management features, SmartTask is the better choice. Its comprehensive task management system with task dependencies and recurring tasks is ideal for teams that require a more sophisticated solution.

  • Robust CRM capabilities

    If you require a project management tool with robust CRM capabilities, SmartTask is the superior option. Its powerful CRM system with lead tracking and sales automation is perfect for businesses looking to manage customer relationships effectively.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.