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Paymo vs Infinity (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Paymo

Paymo is a comprehensive project management tool with robust time tracking and task management features. Its excellent customer support ensures users receive reliable assistance when needed.

  • Comprehensive time tracking features.
  • Robust task management system.
  • Excellent customer support.
  • Limited customization options.
  • Interface can feel cluttered.

Free plan?

Yes

Starting price

$3.9 per month per user
Excellent Value For Price
4.5

0

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Infinity

Infinity offers highly customizable workflows and advanced collaboration tools, making it ideal for teams seeking a personalized project management experience. Its flexible data organization system enhances productivity.

  • Highly customizable workflows.
  • Flexible data organization.
  • Advanced collaboration tools.
  • Time tracking less comprehensive.
  • Learning curve for new users.

Free plan?

No

Starting price

$6 per month per user

What is Paymo?

Paymo is a comprehensive project management tool designed to streamline workflows and enhance productivity. It offers features like task management, time tracking, and invoicing, making it ideal for freelancers and small businesses. With Paymo, you can easily manage projects from start to finish, ensuring deadlines are met and resources are efficiently utilized. Its intuitive interface and robust functionality help users stay organized and focused, ultimately improving their daily work life.

What is Infinity?

Infinity is a versatile project management software that allows users to customize their workflows to fit their unique needs. It offers a flexible structure with features like task management, collaboration tools, and data organization. Infinity helps teams stay aligned and productive by providing a platform where they can manage projects, track progress, and communicate effectively. Its adaptability makes it suitable for various industries, helping users streamline their daily operations and achieve their goals efficiently.

Pros and Cons of Paymo vs Infinity

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Pros & Cons of Paymo

Comprehensive time tracking features
  • Paymo offers a robust time tracking system that allows users to log hours, generate reports, and bill clients accurately. This feature is particularly beneficial for freelancers and businesses that require precise time management.
Robust task management system
  • Paymo's task management features include task lists, deadlines, and priorities, making it easy for users to organize and track their work. This system is ideal for teams seeking a structured approach to project management.
Excellent customer support
  • Paymo provides responsive and helpful customer support, ensuring users receive assistance when needed. This level of support is crucial for users who prioritize reliable assistance.
Limited customization options
  • Paymo offers basic customization features, which may not be sufficient for users seeking a highly personalized project management experience. This limitation can be a drawback for teams with unique workflows.
Interface can feel cluttered
  • Paymo's interface, while functional, can feel cluttered at times, making it challenging for users to navigate. This issue may affect user experience, particularly for those new to the software.
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Pros & Cons of Infinity

Highly customizable workflows
  • Infinity offers extensive customization options, allowing users to tailor their workflows to fit their unique needs. This flexibility is ideal for teams seeking a personalized project management experience.
Flexible data organization
  • Infinity provides a versatile data organization system with customizable folders and views, enabling users to manage information according to their preferences. This feature is beneficial for teams with diverse data management needs.
Advanced collaboration tools
  • Infinity's collaboration tools include team chat, file sharing, and comments, fostering effective communication among team members. These features are essential for teams prioritizing collaboration and teamwork.
Time tracking less comprehensive
  • Infinity's time tracking features are not as comprehensive as Paymo's, which may be a drawback for users requiring precise time management. This limitation can affect billing and productivity analysis.
Learning curve for new users
  • Infinity's extensive customization options can result in a learning curve for new users, making it challenging to navigate initially. This issue may affect user adoption and productivity.

Paymo vs Infinity: At A Glance

Decision FactorPaymoInfinity
Value to Price
Good4.2
Excellent4.6
Ease of Use
Excellent4.4
Excellent4.5
Functionality
Excellent4.3
Excellent4.7
Scalability
Good4.1
Excellent4.6
Integrations
Excellent4.3
Excellent4.4
Customer Support
Excellent4.5
Excellent4.3
Security
Excellent4.4
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Value to Price is a critical dimension that assesses the cost-effectiveness of a tool relative to its features and benefits. For project management software like Paymo and Infinity, this dimension is crucial as it determines the return on investment for users. We evaluated the pricing structures, feature sets, and user feedback to measure this dimension. Infinity offers a slightly better value due to its extensive customization options and flexibility, making it a more attractive choice for users seeking comprehensive solutions.

Ease of Use

Ease of Use measures how intuitive and user-friendly a tool is. For project management software, this dimension is vital as it impacts user adoption and productivity. We assessed the user interfaces, onboarding processes, and user feedback to evaluate this dimension. Both Paymo and Infinity score well, but Infinity edges out slightly due to its more streamlined interface, making it a better choice for users prioritizing simplicity.

Functionality

Functionality evaluates the range and depth of features offered by a tool. In project management software, this dimension is essential as it determines the tool's ability to meet diverse user needs. We analyzed the feature sets, customization options, and user feedback to assess this dimension. Infinity excels in functionality with its highly customizable workflows, making it a superior choice for users seeking advanced capabilities.

Scalability

Scalability assesses a tool's ability to grow and adapt to increasing demands. For project management software, this dimension is crucial as it impacts long-term usability. We evaluated the scalability of features, performance under load, and user feedback to measure this dimension. Infinity offers better scalability due to its flexible structure, making it a more suitable choice for growing teams and businesses.

Integrations

Integrations measure a tool's ability to connect with other software and services. In project management software, this dimension is important as it enhances functionality and streamlines workflows. We assessed the number and quality of integrations, as well as user feedback, to evaluate this dimension. Both Paymo and Infinity offer robust integration options, but Paymo slightly outperforms due to its extensive library, making it a better choice for users seeking seamless connectivity.

Customer Support

Customer Support evaluates the quality and availability of assistance provided by a tool's support team. For project management software, this dimension is vital as it impacts user satisfaction and problem resolution. We analyzed support channels, response times, and user feedback to assess this dimension. Paymo offers superior customer support with its responsive team, making it a more reliable choice for users prioritizing assistance.

Security

Security measures a tool's ability to protect user data and ensure privacy. In project management software, this dimension is crucial as it impacts user trust and compliance. We evaluated security features, data protection measures, and user feedback to assess this dimension. Both Paymo and Infinity provide robust security measures, but Infinity slightly outperforms with its advanced encryption, making it a better choice for users prioritizing data protection.

Overall Rating

Overall Rating is a comprehensive assessment of a tool's performance across all dimensions. For project management software, this dimension provides a holistic view of the tool's strengths and weaknesses. We combined the scores from all dimensions to calculate this rating. Infinity emerges as the overall winner due to its superior functionality, scalability, and value to price, making it the best choice for users seeking a versatile and powerful solution.

Paymo vs Infinity: A Detailed Breakdown of Key Features

FeaturesPaymoInfinity
Task Management
Excellent4.5
Excellent4.7
Time Tracking
Excellent4.6
Excellent4.4
Collaboration Tools
Excellent4.4
Excellent4.6
Data Organization
Excellent4.3
Excellent4.5
Customization Options
Good4.2
Excellent4.8
Mobile Access
Excellent4.4
Excellent4.5

Task Management

Task Management is a core feature in project management software, allowing users to create, assign, and track tasks efficiently. Paymo offers a robust task management system with features like task lists, deadlines, and priorities. Infinity, on the other hand, provides a more flexible approach with customizable task boards and views. From my experience, Infinity's adaptability makes it a better choice for teams with diverse workflows, while Paymo's structured approach suits users seeking straightforward task management.

Time Tracking

Time Tracking is essential for monitoring productivity and billing clients accurately. Paymo excels in this area with its integrated time tracking tools, allowing users to log hours and generate reports effortlessly. Infinity also offers time tracking, but it's not as comprehensive as Paymo's solution. If you need precise time tracking for billing or productivity analysis, Paymo is the better choice, while Infinity is suitable for teams with less emphasis on time tracking.

Collaboration Tools

Collaboration Tools facilitate communication and teamwork within project management software. Paymo provides features like team chat, file sharing, and comments, fostering collaboration among team members. Infinity offers similar tools but with more customization options, allowing users to tailor their collaboration experience. If you value flexibility and customization in collaboration, Infinity is the superior choice, while Paymo is ideal for users seeking a straightforward collaboration setup.

Data Organization

Data Organization is crucial for managing information and resources effectively. Paymo offers structured data organization with features like project templates and categories. Infinity, however, provides a more flexible approach with customizable folders and views, allowing users to organize data according to their preferences. If you need a highly adaptable data organization system, Infinity is the better choice, while Paymo suits users seeking a more structured approach.

Customization Options

Customization Options allow users to tailor the software to their specific needs. Paymo offers basic customization features like project templates and task views. Infinity, on the other hand, excels in customization with its flexible structure and extensive options. From my experience, Infinity's customization capabilities make it the superior choice for users seeking a personalized project management experience, while Paymo is suitable for those who prefer a more standardized setup.

Mobile Access

Mobile Access enables users to manage projects on the go. Paymo offers a mobile app with essential features like task management and time tracking. Infinity also provides mobile access, but with more customization options and a user-friendly interface. If you need a seamless mobile experience with extensive customization, Infinity is the better choice, while Paymo is ideal for users seeking basic mobile functionality.

Pricing Comparison of Paymo and Infinity

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Paymo and Infinity. This comparison will highlight the best option for managing your projects.

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Paymo Pricing Plans

Free
For Small Teams
$0

per month

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Free includes:
  • Track time without any limits for all projects.
  • Generate unlimited invoices for your clients.
  • Manage up to 5 clients efficiently.
  • Handle up to 10 projects simultaneously.
Starter
For Freelancers
$3.9

per month per user

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Includes Free, plus:
  • Handle unlimited projects for better scalability.
  • Access flat rate and retainer project options.
  • View tasks in a calendar format for better planning.
  • 5GB storage for all your project files and data.
Small Office
For Small Businesses
$6.9

per month per user

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Includes Starter, plus:
  • Utilize meta kanban board for advanced task tracking.
  • Create recurring tasks to automate repetitive work.
  • Generate timesheet reports for better time analysis.
  • 50GB storage for extensive project data and files.
Business
For Large Enterprises
$10.9

per month per user

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Includes Small Office, plus:
  • Manage task dependencies for complex projects.
  • Schedule employees and manage workload efficiently.
  • 500GB storage for large-scale project data.
  • Priority support and online remote assistance.
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Infinity Pricing Plans

BASIC
For Small Teams
$6

per month per user

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BASIC includes:
  • Includes 1 workspace for streamlined project organization.
  • Up to 15 members can collaborate on projects.
  • 50 GB storage capacity for essential data storage.
  • Basic permissions for user access control.
PRO
For Growing Teams
$9

per month per user

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Includes BASIC, plus:
  • Gantt, Chart, and Form views for data visualization.
  • 80 GB storage capacity for larger data needs.
  • Up to 15 members can collaborate on projects.
  • Advanced automations for workflow efficiency.
UNLIMITED
For Large Teams
$112

per month

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Includes PRO, plus:
  • Unlimited workspaces for extensive project management.
  • 100 automations per board for process automation.
  • Comprehensive customer support for all users.
  • No per-user charges for cost-effective scaling.
AGENCY
For Agencies
$262

per month

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Includes UNLIMITED, plus:
  • Reseller license for business expansion.
  • Multiple workspaces for diverse project management.
  • Unlimited members for extensive collaboration.
  • Advanced automations for complex workflows.
ECHO
For Enterprises
$5,000

per month

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Includes AGENCY, plus:
  • Dedicated account manager for personalized support.
  • Full SaaS platform for comprehensive solutions.
  • Co-hosted setup and maintenance for reliability.
  • Custom links, help center, and support for user assistance.

Our Rating Methodology

We thoroughly test each project management tool, evaluating key features like functionality, scalability, and ease of use. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Paymo or Infinity: Which One Matches Your Business Needs?

Choose Paymo If You Need ...

  • Comprehensive time tracking features

    If you need precise time tracking for billing or productivity analysis, Paymo is the better choice. Its integrated time tracking tools allow users to log hours and generate reports effortlessly, making it ideal for freelancers and businesses.

  • Excellent customer support

    If you prioritize reliable assistance, Paymo offers superior customer support with its responsive team. This level of support ensures users receive help when needed, making it a more reliable choice for those who value customer service.

Choose Infinity If You Need ...

  • Highly customizable workflows

    If you value flexibility and customization in project management, Infinity is the superior choice. Its extensive customization options allow users to tailor their workflows to fit their unique needs, making it ideal for teams seeking a personalized experience.

  • Advanced collaboration tools

    If you prioritize effective communication and teamwork, Infinity's advanced collaboration tools are the better choice. Features like team chat, file sharing, and comments foster collaboration among team members, enhancing productivity and alignment.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.