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Omnisend vs SendGrid (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Omnisend

Omnisend offers a comprehensive suite of marketing automation features, making it easy to engage with your audience. Its user-friendly interface and robust segmentation capabilities make it a top choice for businesses looking to enhance their marketing efforts.

  • Comprehensive automation features
  • User-friendly interface
  • Robust segmentation capabilities
  • Limited email delivery focus
  • Higher pricing for small businesses

Free plan?

Yes

Starting price

$16 per month
Good Value For Price
4.1

0

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SendGrid

SendGrid provides reliable email delivery and powerful API integration, ensuring that your emails reach the intended recipients. Its scalable infrastructure makes it an ideal choice for businesses anticipating growth.

  • Reliable email delivery
  • Powerful API integration
  • Scalable infrastructure
  • Basic segmentation features
  • Steeper learning curve

Free plan?

Yes

Starting price

$15 per month

What is Omnisend?

Omnisend is a comprehensive email marketing platform designed to help businesses streamline their marketing efforts. It offers a range of features including automation, segmentation, and analytics, making it easier for businesses to target their audience effectively. With Omnisend, you can create personalized email campaigns that resonate with your customers, ultimately driving engagement and sales. The platform's user-friendly interface and robust integrations with popular e-commerce platforms make it a go-to choice for businesses looking to enhance their marketing strategies.

What is SendGrid?

SendGrid is a cloud-based email delivery service that helps businesses send transactional and marketing emails. It provides reliable email delivery, scalability, and real-time analytics, ensuring that your emails reach the intended recipients. SendGrid's robust API and SMTP relay make it easy to integrate with your existing systems, allowing you to send emails effortlessly. Whether you're a small business or a large enterprise, SendGrid offers the tools you need to manage your email communications effectively, helping you build strong relationships with your customers.

Pros and Cons of Omnisend vs SendGrid

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Pros & Cons of Omnisend

Comprehensive automation features
  • Omnisend offers a wide range of automation features that make it easy to engage with your audience. Its pre-built workflows and intuitive interface save you time and effort, allowing you to focus on other aspects of your business.
User-friendly interface
  • Omnisend's user-friendly interface makes it easy for businesses to create and manage email campaigns. Its drag-and-drop editor and pre-built templates simplify the process, even for those with limited technical skills.
Robust segmentation capabilities
  • Omnisend's segmentation capabilities are top-notch, allowing you to target specific groups of customers with personalized messages. This feature is particularly useful for businesses looking to increase engagement and drive sales.
Limited email delivery focus
  • While Omnisend offers reliable email delivery, its focus is more on marketing automation. This may not be ideal for businesses looking for a tool that prioritizes email deliverability.
Higher pricing for small businesses
  • Omnisend's pricing can be higher for smaller businesses, making it less accessible for those with limited budgets. This may be a consideration for businesses looking for a more cost-effective solution.
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Pros & Cons of SendGrid

Reliable email delivery
  • SendGrid is renowned for its reliable email delivery, ensuring that your emails reach the intended recipients. Its cloud-based infrastructure and robust SMTP relay make it a top choice for businesses looking to improve their email deliverability.
Powerful API integration
  • SendGrid's powerful API integration capabilities make it easy to connect with your existing systems. This feature is particularly beneficial for businesses looking to streamline their email delivery process.
Scalable infrastructure
  • SendGrid's scalable infrastructure makes it an ideal choice for businesses that anticipate growth. Its cloud-based platform ensures that your emails are delivered reliably, even as your volume increases.
Basic segmentation features
  • SendGrid offers basic segmentation features, but they lack the depth and flexibility of other tools. This may be a consideration for businesses looking for more advanced segmentation capabilities.
Steeper learning curve
  • SendGrid's advanced features may require a steeper learning curve, making it less accessible for those with limited technical skills. This may be a consideration for businesses looking for a more user-friendly solution.

Omnisend vs SendGrid: At A Glance

Decision FactorOmnisendSendGrid
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Good4.0
Functionality
Excellent4.4
Excellent4.3
Scalability
Excellent4.3
Excellent4.5
Integrations
Good4.2
Excellent4.4
Customer Support
Good4.1
Good4.0
Security
Good4.0
Good4.1
Overall Rating
Excellent4.3
Good4.1

Value to Price

Omnisend offers a comprehensive suite of features at a competitive price, making it a great value for businesses looking to enhance their marketing efforts. Its automation and segmentation capabilities are particularly impressive, allowing you to target your audience effectively. SendGrid, on the other hand, provides reliable email delivery and scalability, but its pricing can be higher for smaller businesses. If you're looking for a cost-effective solution with robust features, Omnisend is the better choice.

Ease of Use

Omnisend's user-friendly interface makes it easy for businesses to create and manage email campaigns. Its drag-and-drop editor and pre-built templates simplify the process, even for those with limited technical skills. SendGrid also offers a straightforward interface, but its advanced features may require a steeper learning curve. If ease of use is a priority, Omnisend is the more accessible option.

Functionality

Both Omnisend and SendGrid offer a range of functionalities to support your email marketing efforts. Omnisend excels in automation and segmentation, allowing you to create personalized campaigns that resonate with your audience. SendGrid, known for its reliable email delivery, offers robust API and SMTP relay capabilities. If you're looking for advanced automation features, Omnisend is the better choice.

Scalability

SendGrid is renowned for its scalability, making it an ideal choice for businesses that anticipate growth. Its cloud-based infrastructure ensures that your emails are delivered reliably, even as your volume increases. Omnisend also offers scalability, but its focus is more on marketing automation. If scalability is your primary concern, SendGrid is the better option.

Integrations

Omnisend offers seamless integrations with popular e-commerce platforms, making it easy to connect with your existing systems. This is particularly beneficial for businesses looking to enhance their marketing strategies. SendGrid also provides a range of integrations, but its focus is more on email delivery. If you're looking for marketing-focused integrations, Omnisend is the better choice.

Customer Support

Omnisend provides responsive customer support, ensuring that you have the assistance you need when managing your email campaigns. Its support team is knowledgeable and helpful, making it a reliable choice for businesses. SendGrid also offers customer support, but its response times can vary. If customer support is a priority, Omnisend is the more reliable option.

Security

Both Omnisend and SendGrid prioritize security, ensuring that your data is protected. Omnisend offers robust security measures, including data encryption and secure access controls. SendGrid also provides strong security features, with a focus on email delivery. If security is a top concern, both tools offer reliable options, but Omnisend's comprehensive approach makes it a slightly better choice.

Overall Rating

Omnisend and SendGrid both offer valuable features for businesses looking to enhance their email marketing efforts. Omnisend's focus on automation and segmentation makes it a great choice for marketing-focused businesses, while SendGrid's reliable email delivery and scalability make it ideal for businesses anticipating growth. If you're looking for a comprehensive marketing solution, Omnisend is the better choice.

Omnisend vs SendGrid: A Detailed Breakdown of Key Features

FeaturesOmnisendSendGrid
Automation
Excellent4.5
Good4.2
Segmentation
Excellent4.4
Good4.1
Analytics
Excellent4.3
Good4.2
API Integration
Good4.2
Excellent4.5
Template Design
Excellent4.3
Good4.0
Email Delivery
Good4.1
Excellent4.5

Automation

Omnisend excels in automation, offering a range of pre-built workflows that make it easy to engage with your audience. Its intuitive interface allows you to set up automated campaigns with ease, saving you time and effort. SendGrid also offers automation features, but they are more focused on email delivery rather than marketing. If you're looking for a tool that simplifies marketing automation, Omnisend is the better choice.

Segmentation

Omnisend's segmentation capabilities are top-notch, allowing you to target specific groups of customers with personalized messages. This feature is particularly useful for businesses looking to increase engagement and drive sales. SendGrid offers basic segmentation, but it lacks the depth and flexibility of Omnisend. If segmentation is a priority for your marketing strategy, Omnisend is the superior option.

Analytics

Both Omnisend and SendGrid provide robust analytics to help you track the performance of your email campaigns. Omnisend's analytics dashboard is user-friendly and provides detailed insights into your audience's behavior. SendGrid also offers comprehensive analytics, but its focus is more on email delivery metrics. If you're looking for in-depth marketing analytics, Omnisend is the better choice.

API Integration

SendGrid is known for its powerful API integration capabilities, making it easy to connect with your existing systems. This feature is particularly beneficial for businesses looking to streamline their email delivery process. Omnisend also offers API integration, but its focus is more on marketing automation. If API integration is a priority, SendGrid is the better option.

Template Design

Omnisend offers a wide range of customizable templates, allowing you to create visually appealing emails that resonate with your audience. Its drag-and-drop editor makes it easy to design professional-looking emails without any coding skills. SendGrid also provides templates, but they are more basic in comparison. If template design is important to you, Omnisend is the better choice.

Email Delivery

SendGrid is renowned for its reliable email delivery, ensuring that your emails reach the intended recipients. Its cloud-based infrastructure and robust SMTP relay make it a top choice for businesses looking to improve their email deliverability. Omnisend also offers reliable email delivery, but its focus is more on marketing automation. If email delivery is your primary concern, SendGrid is the better option.

Pricing Comparison of Omnisend and SendGrid

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Omnisend and SendGrid. This comparison will highlight the best option for managing your email marketing needs.

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Omnisend Pricing Plans

Free
For starting businesses
$0

per month

Get Startedright_arrow
Free includes:
  • Receive 500 web push notifications monthly for engagement.
  • Access 50 published reviews on Shopify for credibility.
  • Get $1 in free SMS credits to try the service.
  • Enjoy all features with no credit card required to start.
Standard
For growing businesses
$16

per month

Try For Freeright_arrow
Includes Free, plus:
  • Unlimited web push notifications for customer engagement.
  • Access 1,000 published reviews on Shopify for trust.
  • 24/7 priority support for immediate assistance.
  • Get a success manager starting from $400 for guidance.
Pro
For high-volume senders
$59

per month

Try For Freeright_arrow
Includes Standard, plus:
  • Unlimited published reviews on Shopify for maximum trust.
  • Advanced reporting for detailed insights and analysis.
  • Receive $59 in free SMS credits each month.
  • 24/7 priority support and success manager for assistance.
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SendGrid Pricing Plans

Free
For Individuals
$0

per month

Get Startedright_arrow
Free includes:
  • No access to dedicated IPs, suitable for small-scale needs.
  • Basic subuser management for limited team collaboration.
  • Single sign-on (SSO) not included, ideal for individual use.
  • 1 additional teammate and 1 event webhook for basic integration.
Essentials
For Small Businesses
$19.95

per month

Try For Freeright_arrow
Includes Free, plus:
  • Enhanced subuser management for better team collaboration.
  • Single sign-on (SSO) for secure access management.
  • 2 event webhooks for advanced integration capabilities.
  • Email validation services to ensure email list accuracy.
Pro
For Large Enterprises
$89.95

per month

Try For Freeright_arrow
Includes Essentials, plus:
  • 5 event webhooks for comprehensive integration options.
  • 2,500 email validations included for maintaining list hygiene.
  • Dynamic templates with editor and testing for personalized emails.
  • 1,000 additional teammates for extensive team collaboration.
Premier
For High-Volume Senders
Contact sales
Request Pricingright_arrow
Includes Pro, plus:
  • 5,000 email validations included for extensive list management.
  • Guaranteed response times on ticket, chat, and phone support.
  • Access to expert services for personalized email program management.
  • Comprehensive subuser management for large teams.

Our Rating Methodology

We thoroughly test each email marketing tool, evaluating key features like automation, segmentation, and email delivery. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Omnisend or SendGrid: Which One Matches Your Business Needs?

Choose Omnisend If You Need ...

  • Comprehensive marketing solution

    If you are a business looking for a comprehensive marketing solution with robust automation and segmentation capabilities, Omnisend is the better choice. Its user-friendly interface and wide range of features make it easy to engage with your audience and drive sales.

  • User-friendly interface

    If you are a beginner or small business owner looking for an easy-to-use email marketing tool, Omnisend is the better choice. Its drag-and-drop editor and pre-built templates simplify the process, even for those with limited technical skills.

Choose SendGrid If You Need ...

  • Reliable email delivery

    If you are a business looking for reliable email delivery and powerful API integration, SendGrid is the better choice. Its cloud-based infrastructure and robust SMTP relay ensure that your emails reach the intended recipients, even as your volume increases.

  • Scalable infrastructure

    If you are a business anticipating growth and looking for a scalable email marketing solution, SendGrid is the better choice. Its cloud-based platform ensures that your emails are delivered reliably, even as your volume increases.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.