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Omnisend vs Pipedrive (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 09, 2024

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Excellent Value For Price
4.3

0

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Omnisend

Omnisend offers a comprehensive suite of marketing automation tools, including email, SMS, and push notifications. Its user-friendly interface and seamless e-commerce integrations make it a versatile choice for businesses.

  • Comprehensive marketing automation features
  • User-friendly interface
  • Seamless e-commerce integrations
  • Limited CRM capabilities
  • Higher learning curve for beginners

Free plan?

Yes

Starting price

$16 per month
Excellent Value For Price
4.5

0

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Pipedrive

Pipedrive provides powerful CRM functionalities with a visual sales pipeline and customizable stages. Its user-friendly interface and robust features make it an excellent choice for sales teams.

  • Powerful CRM functionalities
  • Visual sales pipeline
  • Customizable sales stages
  • Less robust email automation
  • Limited SMS marketing features

Free plan?

Yes

Starting price

$14 per month per user

What is Omnisend?

Omnisend is a comprehensive email marketing platform designed to help businesses streamline their marketing efforts. It offers a range of features including email automation, SMS marketing, and push notifications, all aimed at enhancing customer engagement. With its user-friendly interface, Omnisend allows you to create personalized campaigns that resonate with your audience, ultimately driving sales and customer loyalty. Whether you're a small business or a large enterprise, Omnisend provides the tools you need to effectively reach and communicate with your customers.

What is Pipedrive?

Pipedrive is a powerful CRM software that helps sales teams manage their pipelines and close deals more efficiently. It offers a visual sales pipeline, customizable stages, and robust reporting features, making it easy for sales professionals to track their progress and identify areas for improvement. With Pipedrive, you can automate repetitive tasks, set reminders, and collaborate with your team, ensuring that no opportunity slips through the cracks. Whether you're a small business or a large enterprise, Pipedrive provides the tools you need to boost your sales performance and achieve your business goals.

Pros and Cons of Omnisend vs Pipedrive

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Pros & Cons of Omnisend

Comprehensive marketing automation features
  • Omnisend offers a wide range of marketing automation features, including email, SMS, and push notifications, allowing businesses to engage with their audience through multiple channels.
User-friendly interface
  • Omnisend's intuitive interface makes it easy for users to create and manage marketing campaigns without a steep learning curve, making it accessible for businesses of all sizes.
Seamless e-commerce integrations
  • Omnisend integrates seamlessly with popular e-commerce platforms, enhancing its functionality and making it a versatile choice for businesses looking to streamline their marketing efforts.
Limited CRM capabilities
  • While Omnisend offers some CRM features, it is primarily focused on marketing automation, making it less suitable for businesses looking for comprehensive CRM functionalities.
Higher learning curve for beginners
  • Omnisend's extensive feature set may present a higher learning curve for beginners, requiring some time and effort to fully leverage its capabilities.
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Pros & Cons of Pipedrive

Powerful CRM functionalities
  • Pipedrive offers a comprehensive set of CRM tools, enabling sales teams to manage their pipelines and track customer interactions effectively, improving their performance and closing more deals.
Visual sales pipeline
  • Pipedrive's visual sales pipeline provides a clear overview of the sales process, helping teams track their progress and identify areas for improvement, enhancing their efficiency.
Customizable sales stages
  • Pipedrive allows sales teams to tailor their sales process with customizable stages, optimizing their pipeline and improving their performance to fit their unique needs.
Less robust email automation
  • While Pipedrive offers email capabilities, it is primarily focused on CRM functionalities, making it less robust in email automation compared to dedicated marketing platforms.
Limited SMS marketing features
  • Pipedrive's SMS marketing features are limited compared to dedicated marketing platforms, making it less suitable for businesses looking to diversify their marketing efforts.

Omnisend vs Pipedrive: At A Glance

Decision FactorOmnisendPipedrive
Value to Price
Good4.2
Excellent4.5
Ease of Use
Excellent4.3
Excellent4.6
Functionality
Excellent4.4
Excellent4.7
Scalability
Excellent4.3
Excellent4.5
Integrations
Good4.2
Excellent4.4
Customer Support
Excellent4.3
Excellent4.6
Security
Excellent4.4
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Omnisend vs Pipedrive: A Detailed Breakdown of Key Features

FeaturesOmnisendPipedrive
Email Automation
Excellent4.5
Good4.2
CRM Capabilities
Good4.0
Excellent4.7
SMS Marketing
Excellent4.4
Good4.1
Visual Sales Pipeline
Good4.1
Excellent4.6
Push Notifications
Excellent4.3
Good4.0
Customizable Stages
Good4.2
Excellent4.5

Email Automation

Omnisend excels in email automation, offering a wide range of templates and customization options to create personalized campaigns. This feature is particularly beneficial for businesses looking to engage with their audience effectively. Pipedrive, while offering email capabilities, focuses more on CRM functionalities, making it less robust in email automation compared to Omnisend. If your primary goal is to enhance your email marketing efforts, Omnisend is the better choice.

CRM Capabilities

Pipedrive shines in CRM capabilities, providing a comprehensive set of tools to manage sales pipelines and track customer interactions. This feature is ideal for sales teams looking to improve their performance and close more deals. Omnisend, while offering some CRM features, is more focused on marketing automation. If your main focus is on CRM functionalities, Pipedrive is the superior option.

SMS Marketing

Omnisend offers robust SMS marketing features, allowing businesses to reach their audience through multiple channels. This feature is particularly useful for businesses looking to diversify their marketing efforts. Pipedrive, while offering some SMS capabilities, is more focused on CRM functionalities. If SMS marketing is a priority for your business, Omnisend is the better choice.

Visual Sales Pipeline

Pipedrive's visual sales pipeline is a standout feature, providing a clear overview of the sales process and helping teams track their progress. This feature is ideal for sales teams looking to improve their efficiency and close more deals. Omnisend, while offering some sales tracking capabilities, is more focused on marketing automation. If a visual sales pipeline is crucial for your business, Pipedrive is the superior option.

Push Notifications

Omnisend offers push notifications as part of its marketing automation suite, allowing businesses to engage with their audience in real-time. This feature is particularly beneficial for businesses looking to enhance their customer engagement. Pipedrive, while offering some notification capabilities, is more focused on CRM functionalities. If push notifications are a priority for your business, Omnisend is the better choice.

Customizable Stages

Pipedrive offers customizable stages, allowing sales teams to tailor their sales process to fit their unique needs. This feature is ideal for teams looking to optimize their sales pipeline and improve their performance. Omnisend, while offering some customization options, is more focused on marketing automation. If customizable stages are crucial for your business, Pipedrive is the superior option.

Pricing Comparison of Omnisend and Pipedrive

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Omnisend and Pipedrive. This comparison will highlight the best option for your marketing and sales needs.

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Omnisend Pricing Plans

Free
For starting businesses
$0

per month

Get Startedright_arrow
Free includes:
  • Receive 500 web push notifications monthly for engagement.
  • Access 50 published reviews on Shopify for credibility.
  • Get $1 in free SMS credits to try the service.
  • Enjoy all features with no credit card required to start.
Standard
For growing businesses
$16

per month

Try For Freeright_arrow
Includes Free, plus:
  • Unlimited web push notifications for customer engagement.
  • Access 1,000 published reviews on Shopify for trust.
  • 24/7 priority support for immediate assistance.
  • Get a success manager starting from $400 for guidance.
Pro
For high-volume senders
$59

per month

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Includes Standard, plus:
  • Unlimited published reviews on Shopify for maximum trust.
  • Advanced reporting for detailed insights and analysis.
  • Receive $59 in free SMS credits each month.
  • 24/7 priority support and success manager for assistance.
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Pipedrive Pricing Plans

Essential
For Small Businesses
$14

per month per user

Try For Freeright_arrow
Essential includes:
  • Seamless data import with over 400 integrations available.
  • Activity, deal, and contact reports for better insights.
  • Personalized onboarding to get you started quickly.
  • Simple sales processes setup for efficient organization.
Advanced
For Growing Teams
$34

per month per user

Try For Freeright_arrow
Includes Essential, plus:
  • Automations builder including email sequences for efficiency.
  • Meeting, email, and video call scheduling for convenience.
  • Live chat support for immediate assistance.
  • Group emailing capabilities for better communication.
Professional
For Established Businesses
$49

per month per user

Try For Freeright_arrow
Includes Advanced, plus:
  • Contract and proposal management with e-signatures.
  • Streamlined lead routing and team management.
  • Revenue forecasts and custom field reporting.
  • Extra data entry and data quality settings.
Power
For Large Enterprises
$64

per month per user

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Includes Professional, plus:
  • Increased control of account permissions and visibilities.
  • 24/7 live chat support for continuous assistance.
  • Phone support for direct communication.
  • Enhanced collaboration and support for larger teams.
Enterprise
For Corporations
$99

per month per user

Try For Freeright_arrow
Includes Power, plus:
  • Complete access to all features without limits.
  • Unlimited reports and customizations for flexibility.
  • Maximize automations and email syncs per seat.
  • Ultimate peace of mind with full feature access.

Our Rating Methodology

We thoroughly test each CRM and marketing automation tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Omnisend or Pipedrive: Which One Matches Your Business Needs?

Choose Omnisend If You Need ...

  • Comprehensive marketing automation

    If you are a business looking for a comprehensive marketing automation solution, Omnisend is the better choice. Its wide range of features, including email, SMS, and push notifications, allows you to engage with your audience through multiple channels.

  • Seamless e-commerce integrations

    If you are an e-commerce business looking for seamless integrations with popular platforms, Omnisend is the superior option. Its compatibility with e-commerce tools enhances its functionality and makes it a versatile choice for businesses.

Choose Pipedrive If You Need ...

  • Powerful CRM functionalities

    If you are a sales team looking for powerful CRM functionalities, Pipedrive is the better choice. Its comprehensive set of tools, including a visual sales pipeline and customizable stages, allows you to manage your sales process effectively.

  • Visual sales pipeline

    If you are a sales team looking for a visual sales pipeline to track your progress, Pipedrive is the superior option. Its clear overview of the sales process helps teams identify areas for improvement and enhance their efficiency.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.