Nutshell CRM vs Act! (2024 Comparison)
Nutshell CRM offers a user-friendly interface and advanced reporting capabilities, making it a great choice for small to medium-sized businesses looking to enhance their sales processes and boost productivity.
- User-friendly interface for easy navigation.
- Advanced reporting capabilities for data insights.
- Seamless integration with popular tools.
- Limited email marketing features.
- Requires internet connection for full functionality.
Free plan?
YesStarting price
$13 per month per user
Act! provides strong email marketing and contact management features, making it an affordable choice for small businesses looking to improve customer engagement and streamline sales processes.
- Strong email marketing capabilities.
- Robust contact management features.
- Affordable pricing for small businesses.
- Interface may be complex for new users.
- Limited integration options with other tools.
Free plan?
YesStarting price
€30 per month per userWhat is Nutshell CRM?
Nutshell CRM is a comprehensive customer relationship management tool designed to streamline sales processes and enhance team collaboration. It offers features like contact management, sales automation, and reporting, making it an ideal choice for small to medium-sized businesses. With its intuitive interface, Nutshell CRM helps sales teams stay organized and focused on closing deals, ultimately boosting productivity and revenue.
What is Act!?
Act! is a robust CRM software that provides businesses with the tools they need to manage customer relationships effectively. It offers features such as contact management, email marketing, and sales pipeline management, helping businesses stay connected with their customers. Act! is particularly beneficial for small businesses looking to improve their customer engagement and streamline their sales processes.
Pros and Cons of Nutshell CRM vs Act!
Pros & Cons of Nutshell CRM
- Nutshell CRM offers a user-friendly interface that makes it easy for teams to navigate and access the features they need. Its intuitive design ensures a smooth user experience, reducing the learning curve for new users.
- With Nutshell CRM, you can access advanced reporting capabilities that provide detailed insights into sales performance and customer behavior. Its customizable reports allow you to track key metrics and make data-driven decisions.
- Nutshell CRM offers seamless integration with popular tools, making it easy to connect with your existing systems. Its integration capabilities ensure a smooth data flow between platforms, enhancing productivity and efficiency.
- While Nutshell CRM offers some email marketing features, it may not provide the same level of integration and customization as other tools. Businesses with extensive email marketing needs may find it lacking in this area.
- Nutshell CRM requires an internet connection for full functionality, which may be a limitation for businesses with unreliable internet access. Offline access is limited, potentially impacting productivity in certain situations.
Pros & Cons of Act!
- Act! offers strong email marketing capabilities, allowing businesses to create and send targeted campaigns to their contacts. Its integration with popular email platforms makes it easy to manage marketing efforts.
- Act! provides robust contact management features, helping businesses organize and access customer information effectively. Its advanced search and filtering options make it easy to find the contacts you need.
- Act! offers affordable pricing plans, making it a cost-effective choice for small businesses looking to improve their customer engagement and streamline their sales processes.
- Some users may find Act!'s interface complex, especially if they are new to CRM software. The learning curve may be steeper compared to other tools, potentially impacting user adoption.
- Act! offers limited integration options with other tools, which may be a drawback for businesses looking to connect their CRM with existing systems. This limitation could impact workflow efficiency.
Nutshell CRM vs Act!: At A Glance
Value to Price
Nutshell CRM offers excellent value for its price, providing a wide range of features that cater to small and medium-sized businesses. Its pricing is competitive, making it a cost-effective choice for those looking to enhance their sales processes. Act!, while slightly more expensive, also offers a robust set of features, but may not be as cost-effective for smaller businesses. If you're looking for a budget-friendly CRM with comprehensive features, Nutshell CRM is the better choice.
Ease of Use
Nutshell CRM is known for its user-friendly interface, making it easy for teams to adopt and use effectively. Its intuitive design ensures that users can quickly navigate the platform and access the features they need. Act! also offers a user-friendly experience, but some users may find its interface slightly more complex. If ease of use is a priority, Nutshell CRM is the more straightforward option.
Functionality
Both Nutshell CRM and Act! offer a wide range of functionalities, including contact management, sales automation, and reporting. However, Nutshell CRM stands out with its advanced reporting capabilities and seamless integration with other tools. Act! provides strong functionality as well, but may not offer the same level of integration. If you need a CRM with robust functionality and integration options, Nutshell CRM is the better choice.
Scalability
Nutshell CRM is designed to scale with your business, offering features that grow with your needs. Its flexible pricing plans and customizable features make it a great choice for businesses looking to expand. Act! also offers scalability, but may require more customization to meet growing business needs. If scalability is a key consideration, Nutshell CRM provides a more seamless experience.
Integrations
Nutshell CRM offers a wide range of integrations with popular tools, making it easy to connect with your existing systems. Its integration capabilities are robust, allowing for seamless data flow between platforms. Act! also offers integrations, but may not have the same breadth of options. If integrations are important to your business, Nutshell CRM is the more versatile choice.
Customer Support
Both Nutshell CRM and Act! offer strong customer support, with responsive teams ready to assist users. Nutshell CRM provides support through various channels, including email and live chat, ensuring users can get help when needed. Act! also offers reliable support, but some users may find response times slightly longer. If customer support is a priority, both tools offer solid options, but Nutshell CRM may have a slight edge.
Security
Nutshell CRM prioritizes security, offering features like data encryption and regular backups to protect user information. Its security measures are robust, ensuring that sensitive data is kept safe. Act! also offers strong security features, but may not have the same level of encryption. If security is a top concern, Nutshell CRM provides a more comprehensive solution.
Overall Rating
Nutshell CRM receives a higher overall rating due to its user-friendly interface, robust functionality, and excellent value for price. It is a great choice for small to medium-sized businesses looking for a comprehensive CRM solution. Act! also offers strong features and support, but may not be as cost-effective for smaller businesses. If you're looking for a well-rounded CRM, Nutshell CRM is the better option.
Nutshell CRM vs Act!: A Detailed Breakdown of Key Features
Contact Management
Nutshell CRM excels in contact management, offering a user-friendly interface that makes it easy to organize and access customer information. Its advanced search and filtering options allow you to quickly find the contacts you need. Act! also provides strong contact management features, but its interface may not be as intuitive for some users. If you prioritize ease of use in contact management, Nutshell CRM is the better choice.
Sales Automation
Nutshell CRM offers robust sales automation features, helping teams streamline their sales processes and close deals faster. Its automation tools are easy to set up and use, making it a great choice for businesses looking to improve efficiency. Act! also provides sales automation, but may require more customization to meet specific needs. If you want a CRM with straightforward sales automation, Nutshell CRM is the more efficient option.
Reporting
Nutshell CRM stands out with its advanced reporting capabilities, providing detailed insights into sales performance and customer behavior. Its customizable reports allow you to track key metrics and make data-driven decisions. Act! also offers reporting features, but may not provide the same level of customization. If you need a CRM with powerful reporting tools, Nutshell CRM is the superior choice.
Email Marketing
Act! offers strong email marketing features, allowing businesses to create and send targeted campaigns to their contacts. Its integration with popular email platforms makes it easy to manage marketing efforts. Nutshell CRM also provides email marketing capabilities, but may not offer the same level of integration. If email marketing is a priority, Act! is the more comprehensive option.
Mobile Access
Nutshell CRM provides mobile access, allowing users to manage their contacts and sales processes on the go. Its mobile app is user-friendly and offers a seamless experience across devices. Act! also offers mobile access, but some users may find its app less intuitive. If mobile access is important to your business, Nutshell CRM is the more convenient choice.
Customization
Both Nutshell CRM and Act! offer customization options, allowing businesses to tailor the CRM to their specific needs. Nutshell CRM provides a wide range of customization features, making it easy to adapt the platform to your workflow. Act! also offers customization, but may require more technical expertise. If you need a CRM with flexible customization options, Nutshell CRM is the more adaptable choice.
Pricing Comparison of Nutshell CRM and Act!
We’ve compiled the pricing tables and highlighted the key features of both Nutshell CRM and Act! to aid in your decision-making process. Let’s explore what each platform has to offer.
Nutshell CRM Pricing Plans
- Contact management and communication timelines for organized interactions.
- Email and calendar sync to keep all communications in one place.
- Customizable single sales pipeline with a 100 open leads limit.
- Free live support to assist with any queries or issues.
- Sales and Activity quotas to set and achieve targets.
- Pipeline stage goals for better sales process management.
- Up to 25 custom fields for tailored data management.
- No active leads limit for unlimited potential.
- Sales automation to streamline repetitive tasks.
- Personal email sequences for personalized outreach.
- Full reporting suite including Activity, Funnel, and Forecast reports.
- Meeting scheduling software (lite version) for easy appointment setting.
- Unlimited Notetaker usage with AI-powered speech-to-text transcription.
- Meeting scheduling software (full version) for comprehensive scheduling.
- Audit log and changelog for tracking changes and accountability.
- Send email templates directly from Gmail for convenience.
- Unlimited custom fields, teams, currencies, and territories for full customization.
- Read-only SQL access for data analysis and reporting.
- API support for seamless integration with other tools.
- No limits on customization and reporting for ultimate flexibility.
Act! Pricing Plans
- Secure hosting in Frankfurt ensuring data protection.
- Automatic updates and backups for peace of mind.
- Optional desktop sync for flexible data access.
- Expert technical support available for assistance.
- Self-managed security for complete data control.
- Complete control of updates for tailored software management.
- Compatibility with desktop add-ons for enhanced functionality.
- Expert technical support for troubleshooting and guidance.
Our Rating Methodology
We conduct extensive testing on each CRM tool, assessing key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
Nutshell CRM or Act!: Which One Matches Your Business Needs?
Choose Nutshell CRM If You Need ...
- User-friendly interface
If you are a beginner or small business owner looking for an easy-to-use CRM, Nutshell CRM is the ideal choice. Its intuitive interface ensures a smooth user experience, reducing the learning curve and enhancing productivity.
- Advanced reporting capabilities
If you need advanced reporting capabilities to gain insights into sales performance, Nutshell CRM is the superior option. Its customizable reports allow you to track key metrics and make data-driven decisions.
Choose Act! If You Need ...
- Strong email marketing
If you are a business looking to enhance your email marketing efforts, Act! is the better choice. Its strong email marketing capabilities allow you to create and send targeted campaigns to your contacts.
- Affordable pricing
If you are a small business looking for an affordable CRM solution, Act! offers competitive pricing plans that make it a cost-effective choice for improving customer engagement and streamlining sales processes.
Frequently Asked Questions
Which CRM is better for small businesses, Nutshell CRM or Act!?
How do the integration options compare between Nutshell CRM and Act!?
What are the key differences in functionality between Nutshell CRM and Act!?
Which CRM offers better customer support, Nutshell CRM or Act!?
How do the pricing plans compare between Nutshell CRM and Act!?
Which CRM is more secure, Nutshell CRM or Act!?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
