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Nimble CRM vs Close (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Nimble CRM

Nimble CRM offers a user-friendly interface and comprehensive contact management, making it an excellent choice for small to medium-sized businesses looking to enhance customer relationships.

  • Easy to integrate with other tools
  • User-friendly interface
  • Comprehensive contact management
  • Limited sales automation features
  • Basic reporting capabilities

Free plan?

Yes

Starting price

$24.90 per month per user
Excellent Value For Price
4.5

0

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Close

Close provides advanced sales automation tools and robust reporting, making it ideal for sales teams aiming to increase efficiency and close more deals.

  • Advanced sales automation tools
  • Robust reporting and analytics
  • Excellent customer support
  • Higher price point
  • Focuses primarily on sales teams

Free plan?

Yes

Starting price

$49 per month per user

What is Nimble CRM?

Nimble CRM is a customer relationship management tool designed to streamline your business interactions. It integrates seamlessly with your existing tools, providing a unified view of your contacts and communications. With Nimble, you can manage your sales pipeline, track customer interactions, and automate repetitive tasks, all from a single platform. This tool is particularly beneficial for small to medium-sized businesses looking to enhance their customer engagement and improve sales efficiency.

What is Close?

Close is a powerful CRM software tailored for sales teams aiming to close more deals. It offers features like email automation, predictive dialing, and robust reporting to help sales professionals manage their leads and opportunities effectively. Close is designed to simplify the sales process, making it easier for teams to focus on selling rather than administrative tasks. It's an ideal choice for businesses looking to boost their sales productivity and streamline their workflow.

Pros and Cons of Nimble CRM vs Close

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Pros & Cons of Nimble CRM

Comprehensive contact management
  • Nimble CRM offers a holistic view of your contacts, integrating social media profiles and communication history. This feature is invaluable for businesses looking to build strong customer relationships.
User-friendly interface
  • The intuitive design of Nimble CRM makes it easy for users to navigate and manage their contacts, even if they're new to CRM systems. This ease of use is a significant advantage for small businesses.
Easy to integrate with other tools
  • Nimble CRM's integration capabilities allow you to connect with a wide range of tools, enhancing its functionality and adaptability. This feature is particularly beneficial for businesses using multiple software solutions.
Limited sales automation features
  • While Nimble CRM excels in contact management, its sales automation features are basic compared to other CRM solutions. This limitation may be a drawback for sales-driven teams.
Basic reporting capabilities
  • Nimble CRM offers basic reporting features, focusing more on contact interactions than in-depth sales analytics. This limitation may be a concern for businesses seeking detailed performance insights.
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Pros & Cons of Close

Advanced sales automation tools
  • Close offers a range of automation features, including predictive dialing and email automation, to streamline sales processes. These tools are invaluable for sales teams looking to increase efficiency.
Robust reporting and analytics
  • Close provides detailed reporting and analytics, offering insights into sales performance and team productivity. This feature is essential for businesses looking to optimize their sales strategies.
Excellent customer support
  • Close offers reliable customer support, particularly for sales-related queries. This support is a valuable resource for sales teams seeking assistance with their CRM system.
Higher price point
  • Close's advanced features come at a higher price, which may be a consideration for budget-conscious businesses. However, the investment is justified for sales-driven teams.
Focuses primarily on sales teams
  • Close is designed with sales teams in mind, which may limit its appeal for businesses seeking a more general CRM solution. This focus may be a drawback for non-sales teams.

Nimble CRM vs Close: At A Glance

Decision FactorNimble CRMClose
Value to Price
Good4.2
Excellent4.4
Ease of Use
Excellent4.3
Excellent4.6
Functionality
Excellent4.4
Excellent4.7
Scalability
Good4.1
Excellent4.5
Integrations
Excellent4.5
Excellent4.3
Customer Support
Excellent4.3
Excellent4.4
Security
Excellent4.4
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Nimble CRM offers a competitive pricing structure that provides excellent value for small to medium-sized businesses. Its integration capabilities and user-friendly interface make it a cost-effective choice. Close, on the other hand, justifies its slightly higher price with advanced sales features and automation tools, making it ideal for sales-driven teams. If you're looking for a budget-friendly CRM with essential features, Nimble CRM is a great choice.

Ease of Use

Nimble CRM is designed with simplicity in mind, making it easy for users to navigate and manage their contacts. Its intuitive interface is perfect for those new to CRM systems. Close excels in ease of use with its streamlined design and focus on sales processes, making it a favorite among sales teams. If you prioritize a straightforward and user-friendly CRM, Close is the way to go.

Functionality

Nimble CRM provides a robust set of features for managing customer relationships, including contact management and social media integration. Close takes functionality to the next level with its sales automation tools and predictive dialing, making it a powerhouse for sales teams. If your focus is on maximizing sales efficiency, Close is the superior choice.

Scalability

Nimble CRM is well-suited for small to medium-sized businesses, offering scalability as your business grows. Close, however, is designed to handle larger sales teams and more complex sales processes, making it a better fit for rapidly growing businesses. If you anticipate significant growth, Close is the more scalable option.

Integrations

Nimble CRM shines in its ability to integrate with a wide range of tools, enhancing its functionality and adaptability. Close also offers strong integration capabilities, particularly with sales-focused tools. If you need a CRM that can seamlessly connect with your existing software, Nimble CRM is a solid choice.

Customer Support

Nimble CRM provides reliable customer support, ensuring users can get assistance when needed. Close offers excellent support, particularly for sales-related queries, making it a valuable resource for sales teams. If customer support is a priority, Close offers a slight edge in this area.

Security

Nimble CRM prioritizes data security, offering robust measures to protect user information. Close also places a strong emphasis on security, ensuring that sensitive sales data is safeguarded. If security is a top concern, both tools offer reliable protection, but Close provides additional security features for sales data.

Overall Rating

Nimble CRM is a versatile CRM solution that caters to small to medium-sized businesses with its user-friendly interface and integration capabilities. Close, with its advanced sales features and automation tools, is ideal for sales-driven teams. If you're looking for a CRM that excels in sales functionality, Close is the top choice.

Nimble CRM vs Close: A Detailed Breakdown of Key Features

FeaturesNimble CRMClose
Contact Management
Excellent4.5
Excellent4.3
Sales Automation
Good4.2
Excellent4.7
Email Integration
Excellent4.4
Excellent4.6
Reporting and Analytics
Excellent4.3
Excellent4.5
Mobile Access
Excellent4.5
Excellent4.4
Task Management
Excellent4.3
Excellent4.5

Contact Management

Nimble CRM excels in contact management, offering a comprehensive view of your contacts and their interactions. It integrates social media profiles, providing a holistic view of your relationships. Close, while strong in contact management, focuses more on sales-related data. If you need a CRM that offers a complete view of your contacts, Nimble CRM is the better choice.

Sales Automation

Close stands out in sales automation, offering features like predictive dialing and email automation to streamline sales processes. Nimble CRM offers basic automation features but focuses more on relationship management. If your priority is automating sales tasks, Close is the superior option.

Email Integration

Both Nimble CRM and Close offer robust email integration, allowing you to manage communications directly from the CRM. Close provides advanced email automation features, making it ideal for sales teams. If you need advanced email capabilities, Close is the better choice.

Reporting and Analytics

Close offers detailed reporting and analytics, providing insights into sales performance and team productivity. Nimble CRM offers basic reporting features, focusing more on contact interactions. If you need in-depth sales analytics, Close is the preferred option.

Mobile Access

Nimble CRM offers excellent mobile access, allowing you to manage your contacts and tasks on the go. Close also provides mobile access, with a focus on sales activities. If mobile access is crucial for managing contacts, Nimble CRM is the better choice.

Task Management

Close offers robust task management features, helping sales teams stay organized and focused. Nimble CRM provides basic task management, with a focus on relationship-building activities. If task management is a priority, Close is the superior option.

Pricing Comparison of Nimble CRM and Close

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Nimble CRM and Close. This comparison will highlight the best option for managing your customer relationships.

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Nimble CRM Pricing Plans

Nimble Business Plan
For Small Businesses
$24.9

per month per user

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Nimble Business Plan includes:
  • 2 GB storage per seat for data storage needs.
  • Integration with Microsoft 365 & Google Workspace for seamless workflow.
  • Nimble Prospector for enhanced prospecting capabilities.
  • 14-day free trial to explore features before commitment.
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Close Pricing Plans

Startup
For Small Businesses
$59

per month per user

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Startup includes:
  • Built-in calling, texting, and email solutions for seamless communication.
  • Centralized inbox view to prioritize tasks effectively.
  • Pipeline reporting to monitor and manage deal funnels.
  • Data import and export for easy data management.
Professional
For Growing Teams
$109

per month per user

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Includes Startup, plus:
  • Create multiple pipeline views for better deal tracking.
  • Launch custom activities to track unique sales steps.
  • Store call recordings for up to 30 days.
  • Enhanced collaboration tools for team efficiency.
Enterprise
For Large Enterprises
$149

per month per user

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Includes Professional, plus:
  • Predictive dialer for faster lead calling.
  • Enhanced customization with custom objects and reports.
  • Manage visibility settings to keep teams focused.
  • Advanced collaboration tools for large teams.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and integrations. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Nimble CRM or Close: Which One Matches Your Business Needs?

Choose Nimble CRM If You Need ...

  • User-friendly CRM solution

    If you are a small to medium-sized business looking for a user-friendly CRM solution, Nimble CRM is an excellent choice. Its intuitive interface and comprehensive contact management features make it easy to manage customer relationships.

  • Comprehensive contact management

    If you need a CRM that offers comprehensive contact management, Nimble CRM is the better choice. It integrates social media profiles and communication history, providing a holistic view of your contacts.

Choose Close If You Need ...

  • Advanced sales automation

    If you are a sales team looking for advanced sales automation tools, Close is the superior option. Its predictive dialing and email automation features streamline sales processes, increasing efficiency.

  • Robust reporting and analytics

    If you need in-depth sales analytics and reporting, Close is the preferred choice. Its detailed reporting features provide insights into sales performance and team productivity, helping you optimize your sales strategies.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.