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Moosend vs Salesforce (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 09, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Good Value For Price
4.2

0

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Moosend

Moosend offers a user-friendly email marketing platform with robust automation features. Its affordable pricing makes it an ideal choice for small businesses looking to enhance their marketing efforts.

  • User-friendly interface for beginners.
  • Affordable pricing for small businesses.
  • Robust email automation features.
  • Limited integrations compared to competitors.
  • Basic lead management features.
  • Not ideal for large enterprises.

Free plan?

Yes

Starting price

$7 per month
Excellent Value For Price
4.5

0

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Salesforce

Salesforce provides comprehensive CRM capabilities with advanced customization options. Its extensive integration library makes it a powerful solution for managing customer relationships and streamlining business processes.

  • Comprehensive CRM capabilities.
  • Advanced customization options.
  • Extensive integration library.
  • Steep learning curve for new users.
  • Higher cost for small businesses.
  • Complex setup process.

Free plan?

No

Starting price

$25 per month per user

What is Moosend?

Moosend is an email marketing platform designed to help businesses automate their marketing campaigns. It offers a user-friendly interface with drag-and-drop features, making it easy for users to create and manage email campaigns. Moosend provides advanced analytics, allowing users to track the performance of their campaigns in real-time. With its robust automation features, businesses can set up workflows to engage with their audience effectively. Moosend is ideal for small to medium-sized businesses looking to enhance their email marketing efforts without the complexity of larger platforms.

What is Salesforce?

Salesforce is a comprehensive customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service operations. It offers a wide range of tools and features, including lead management, opportunity tracking, and customer support automation. Salesforce's cloud-based platform allows teams to collaborate and access data from anywhere, making it a popular choice for businesses of all sizes. With its extensive integration capabilities, Salesforce can be customized to fit the unique needs of any organization, helping them streamline their processes and improve customer relationships.

Pros and Cons of Moosend vs Salesforce

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Pros & Cons of Moosend

User-friendly interface
  • Moosend offers an intuitive and easy-to-navigate interface, making it accessible for users of all skill levels. This simplicity allows you to quickly set up and manage your email campaigns without any hassle.
Affordable pricing
  • Moosend provides cost-effective pricing plans that cater to small and medium-sized businesses. This affordability makes it an attractive option for those looking to enhance their marketing efforts without breaking the bank.
Robust automation features
  • With Moosend, you can create complex automation workflows with ease. Its drag-and-drop interface allows you to set up automated campaigns that engage your audience effectively, saving you time and effort.
Limited integrations
  • While Moosend offers some integrations, its library is not as extensive as other platforms. This limitation may require additional workarounds to connect with certain third-party applications.
Basic lead management
  • Moosend's lead management features are relatively basic, which may not be sufficient for businesses with more complex sales processes. This limitation could hinder your ability to track and nurture leads effectively.
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Pros & Cons of Salesforce

Comprehensive CRM capabilities
  • Salesforce offers a wide range of CRM tools that cater to various business needs, from sales to customer service. Its comprehensive suite of features makes it a powerful solution for managing customer relationships.
Advanced customization options
  • With Salesforce, you can tailor the platform to fit your specific business requirements. Its advanced customization options allow you to create a personalized experience that aligns with your unique processes.
Extensive integration library
  • Salesforce provides a vast library of integrations, allowing you to connect with a wide range of third-party applications. This extensive connectivity ensures that you can seamlessly integrate Salesforce into your existing workflows.
Steep learning curve
  • Salesforce's extensive features can be overwhelming for new users, requiring time and effort to fully understand and utilize the platform. This learning curve may delay your ability to leverage its full potential.
Higher cost
  • Salesforce's pricing can be prohibitive for small businesses, especially those with limited budgets. The higher cost may deter some businesses from adopting the platform, despite its powerful capabilities.

Moosend vs Salesforce: At A Glance

Decision FactorMoosendSalesforce
Value to Price
Excellent4.3
Excellent4.6
Ease of Use
Excellent4.5
Good4.2
Functionality
Good4.1
Excellent4.7
Scalability
Good4.0
Excellent4.8
Integrations
Good4.2
Excellent4.9
Customer Support
Excellent4.4
Excellent4.5
Security
Excellent4.3
Excellent4.6
Overall Rating
Good4.2
Excellent4.5

Value to Price

Moosend offers a competitive pricing model that provides excellent value for small to medium-sized businesses. Its features are robust enough to meet most marketing needs without breaking the bank. Salesforce, on the other hand, is more expensive but offers a comprehensive suite of tools that justify the cost for larger enterprises. If you're a small business looking for cost-effective solutions, Moosend might be the better choice.

Ease of Use

Moosend is known for its intuitive interface, making it easy for users to navigate and set up campaigns quickly. Salesforce, while powerful, has a steeper learning curve due to its extensive features. If you prioritize ease of use and quick setup, Moosend is the way to go.

Functionality

Salesforce excels in functionality, offering a wide range of features that cater to various business needs, from sales to customer service. Moosend, while not as feature-rich, provides essential marketing tools that are sufficient for most small businesses. If you need a comprehensive CRM solution, Salesforce is the better option.

Scalability

Salesforce is designed to scale with your business, making it ideal for growing enterprises. Moosend, while scalable, is more suited for small to medium-sized businesses. If you're planning for significant growth, Salesforce offers the scalability you need.

Integrations

Salesforce offers extensive integration capabilities, allowing you to connect with a wide range of third-party applications. Moosend also provides integrations, but its library is not as extensive. If integrations are a priority, Salesforce is the superior choice.

Customer Support

Both Moosend and Salesforce offer reliable customer support, but Salesforce provides more comprehensive support options, including dedicated account managers for larger clients. If you require extensive support, Salesforce is the better option.

Security

Salesforce is renowned for its robust security measures, ensuring your data is protected at all times. Moosend also offers solid security features, but Salesforce's reputation in this area is unmatched. If security is a top concern, Salesforce is the safer bet.

Moosend vs Salesforce: A Detailed Breakdown of Key Features

FeaturesMoosendSalesforce
Email Automation
Excellent4.5
Excellent4.7
Analytics and Reporting
Excellent4.3
Excellent4.8
Customization
Good4.2
Excellent4.9
User Interface
Excellent4.4
Excellent4.3
Mobile Access
Good4.1
Excellent4.6
Lead Management
Good4.0
Excellent4.9

Email Automation

Moosend offers a robust email automation feature that allows you to create complex workflows with ease. Its drag-and-drop interface makes it simple to set up automated campaigns. Salesforce, however, takes automation to the next level with its advanced AI-driven capabilities, providing more personalized and targeted campaigns. If you're looking for advanced automation, Salesforce is the better choice.

Analytics and Reporting

Both Moosend and Salesforce provide comprehensive analytics and reporting tools. Moosend's reports are easy to understand and provide valuable insights into campaign performance. Salesforce offers more in-depth analytics, allowing for detailed data analysis and forecasting. If you need advanced reporting capabilities, Salesforce is the superior option.

Customization

Salesforce excels in customization, offering a wide range of options to tailor the platform to your specific needs. Moosend also provides customization features, but they are not as extensive. If you require a highly customizable solution, Salesforce is the better choice.

User Interface

Moosend's user interface is clean and intuitive, making it easy for users to navigate. Salesforce, while powerful, can be overwhelming for new users due to its extensive features. If you prioritize a user-friendly interface, Moosend is the way to go.

Mobile Access

Salesforce offers a robust mobile app that allows you to manage your business on the go. Moosend also provides mobile access, but its app is not as feature-rich. If mobile access is crucial for your business, Salesforce is the better option.

Lead Management

Salesforce is renowned for its lead management capabilities, offering advanced tools to track and nurture leads. Moosend provides basic lead management features, which are sufficient for small businesses. If lead management is a priority, Salesforce is the superior choice.

Pricing Comparison of Moosend and Salesforce

We’ve compiled the pricing tables and highlighted the key features of both Moosend and Salesforce to aid in your decision-making process. Let’s explore what each platform has to offer.

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Moosend Pricing Plans

Free Trial
For New Users
$0

per month

Get Startedright_arrow
Free Trial includes:
  • No credit card required for sign-up.
  • 1,000 subscribers with unlimited emails.
  • 1x automation workflow for marketing tasks.
  • 1x landing page and subscription form.
Pro
For Small Businesses
$7

per month

Try For Freeright_arrow
Pro includes Free Trial, plus:
  • Advanced automation workflows for efficiency.
  • Comprehensive landing pages and forms.
  • Dedicated account manager for support.
  • Access to SMTP server for email delivery.
Moosend+
For Growing Enterprises
Contact sales
Request Pricingright_arrow
Moosend+ includes Pro, plus:
  • Audience discovery for targeted marketing.
  • Dedicated IPs for improved deliverability.
  • Custom reports for detailed insights.
  • SSO & SAML for secure access.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Enterprise includes Moosend+, plus:
  • Additional team members for collaboration.
  • Priority support for urgent issues.
  • Premium campaign performance optimization.
  • Deliverability and strategy optimization.
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Salesforce Pricing Plans

Starter Suite
For Small Businesses
$25

per month per user

Try For Freeright_arrow
Starter Suite includes:
  • Access sales data from anywhere on any device seamlessly.
  • Customize and automate sales processes to enhance productivity.
  • Collaborate across your company with ease and efficiency.
  • Create and track quotes and orders effectively.
Pro Suite
For Growing Enterprises
$100

per month per user

Try For Freeright_arrow
Includes Starter Suite, plus:
  • Enhanced sales engagement and conversation intelligence tools.
  • Access to premier success plan for expert guidance.
  • Integrate sales data with any application seamlessly.
  • Boost seller productivity with AI-driven insights.
Enterprise
For Large Enterprises
$165

per month per user

Try For Freeright_arrow
Includes Pro Suite, plus:
  • Automate workflows and approvals to streamline operations.
  • Access conversation intelligence for improved communication.
  • Flexible CRM with web API for custom integrations.
  • Boost revenue with integrated sales and data management.
Unlimited
For Advanced Enterprises
$330

per month per user

Try For Freeright_arrow
Includes Enterprise, plus:
  • Premier success plan and full sandbox for testing.
  • Comprehensive sales engagement and conversation intelligence.
  • Developer support for custom solutions and integrations.
  • Intelligent automation to enhance sales processes.
Einstein 1 Sales
For Innovative Enterprises
$500

per month per user

Try For Freeright_arrow
Includes Unlimited, plus:
  • Performance management and sales programs for team efficiency.
  • Team collaboration with Slack for seamless communication.
  • Connect and unify all data with Data Cloud.
  • Revenue intelligence for actionable sales insights.

Our Rating Methodology

We thoroughly test each CRM tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Moosend or Salesforce: Which One Matches Your Business Needs?

Choose Moosend If You Need ...

  • User-friendly email marketing

    If you are a small business owner looking for an easy-to-use email marketing platform, Moosend is the ideal choice. Its intuitive interface and robust automation features make it accessible for users of all skill levels.

  • Cost-effective solution

    If you are a business with a limited budget seeking an affordable marketing solution, Moosend offers competitive pricing plans that provide excellent value for money. Its features are sufficient for most marketing needs.

Choose Salesforce If You Need ...

  • Comprehensive CRM solution

    If you are a large enterprise in need of a comprehensive CRM platform, Salesforce is the superior choice. Its extensive features and customization options make it a powerful tool for managing customer relationships.

  • Advanced automation capabilities

    If you are a business looking for advanced automation and AI-driven capabilities, Salesforce offers the tools you need to create personalized and targeted campaigns. Its automation features are unmatched in the industry.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.