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Monday CRM vs webCRM (2025 Comparison)

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Author

Martin Lunendonk

Last Update

Jan 28, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Monday CRM

Monday CRM offers a versatile platform with highly customizable workflows and robust automation features. It's an excellent choice for businesses seeking a comprehensive CRM solution.

  • Highly customizable workflows
  • Comprehensive reporting tools
  • Robust automation features
  • Steep learning curve
  • Interface can feel cluttered

Free plan?

Yes

Starting price

$12 per month per user
Good Value For Price
4.1

0

webCRM

webCRM provides a user-friendly interface and effective email marketing capabilities. It's ideal for businesses looking for a straightforward CRM tool with responsive customer support.

  • User-friendly interface
  • Effective email marketing
  • Responsive customer support
  • Limited customization options
  • Higher pricing for advanced features

Free plan?

Yes

Starting price

€29 per month per user

What is Monday CRM?

Monday CRM is a versatile customer relationship management tool designed to streamline your business processes. It offers a user-friendly interface that allows you to manage leads, track sales, and automate workflows effortlessly. With its customizable dashboards and integration capabilities, Monday CRM helps businesses of all sizes enhance their productivity and collaboration. Whether you're a small startup or a large enterprise, this tool adapts to your needs, making it easier to stay organized and focused on your goals.

What is webCRM?

webCRM is a comprehensive CRM solution that empowers businesses to manage their customer relationships effectively. It provides a range of features, including contact management, sales tracking, and email marketing, all in one platform. With webCRM, you can automate repetitive tasks, gain valuable insights into your sales pipeline, and improve customer engagement. This tool is particularly beneficial for businesses looking to enhance their customer interactions and drive growth through efficient CRM practices.

Pros and Cons of Monday CRM vs webCRM

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Pros & Cons of Monday CRM

Highly customizable workflows
  • Monday CRM offers highly customizable workflows, allowing you to tailor the platform to your specific needs. This flexibility makes it a powerful tool for businesses with unique processes.
Comprehensive reporting tools
  • With its comprehensive reporting tools, Monday CRM provides valuable insights into your business performance. You can generate detailed reports and make data-driven decisions with ease.
Robust automation features
  • Monday CRM's robust automation features help streamline your workflows and reduce manual effort. You can automate repetitive tasks and focus on more strategic activities.
Steep learning curve
  • Monday CRM may have a steep learning curve for new users, especially those unfamiliar with CRM tools. It may take some time to fully explore and utilize its extensive features.
Interface can feel cluttered
  • The interface of Monday CRM can feel cluttered at times, especially when dealing with complex workflows. This may require some adjustment to navigate efficiently.

Pros & Cons of webCRM

User-friendly interface
  • webCRM offers a user-friendly interface that makes it easy for new users to get started. Its intuitive design ensures a smooth onboarding experience.
Effective email marketing
  • webCRM excels in email marketing, providing a range of features to create and manage email campaigns. Its email marketing capabilities are both user-friendly and effective.
Responsive customer support
  • webCRM is known for its responsive customer support, providing timely assistance to users. This ensures that any issues or questions are addressed promptly.
Limited customization options
  • webCRM may have limited customization options compared to other CRM tools. This could be a drawback for businesses with unique requirements.
Higher pricing for advanced features
  • webCRM's pricing for advanced features may be higher compared to similar tools. This could be a consideration for businesses with budget constraints.

Monday CRM vs webCRM: At A Glance

Decision FactorMonday CRMwebCRM
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Excellent4.3
Functionality
Excellent4.4
Good4.1
Scalability
Excellent4.3
Good4.0
Integrations
Good4.2
Good4.1
Customer Support
Good4.1
Good4.2
Security
Excellent4.3
Good4.0
Overall Rating
Excellent4.3
Good4.1

Value to Price

Monday CRM offers a robust set of features at a competitive price, making it a great value for businesses looking to streamline their operations. Its customizable workflows and integration capabilities provide excellent value for money. On the other hand, webCRM also offers good value, but its pricing may be slightly higher for similar features. If you're looking for a cost-effective solution with extensive features, Monday CRM might be the better choice.

Ease of Use

Both Monday CRM and webCRM are designed with user-friendliness in mind. However, webCRM slightly edges out with its intuitive interface and straightforward navigation, making it easier for new users to get started. Monday CRM, while also user-friendly, may require a bit more time to fully explore its extensive features. If ease of use is your top priority, webCRM could be the more suitable option.

Functionality

Monday CRM excels in functionality with its wide range of features, including task management, automation, and reporting tools. It provides a comprehensive solution for managing various business processes. webCRM, while functional, may not offer the same level of depth in features. If you need a tool with extensive functionality to support complex workflows, Monday CRM is likely the better fit.

Scalability

Monday CRM is designed to scale with your business, offering flexible plans and features that grow with your needs. Its scalability makes it suitable for businesses of all sizes. webCRM also offers scalability, but it may not be as flexible in terms of customization and feature expansion. If scalability is a key consideration, Monday CRM provides a more adaptable solution.

Integrations

Both Monday CRM and webCRM offer integration capabilities with popular third-party applications. However, Monday CRM provides a broader range of integrations, allowing you to connect with more tools and streamline your workflows. webCRM offers essential integrations but may not have the same extensive library. If you rely heavily on integrations, Monday CRM might be the better choice.

Customer Support

webCRM is known for its responsive customer support, providing timely assistance to users. Monday CRM also offers good customer support, but some users have reported longer response times. If having reliable customer support is crucial for your business, webCRM may be the more dependable option.

Security

Both Monday CRM and webCRM prioritize security, implementing measures to protect your data. Monday CRM offers robust security features, including data encryption and access controls. webCRM also provides strong security, but some users may find Monday CRM's security features more comprehensive. If security is a top concern, Monday CRM might offer a slight edge.

Overall Rating

Overall, both Monday CRM and webCRM are strong contenders in the CRM space. Monday CRM stands out with its extensive features and scalability, making it a great choice for businesses looking for a comprehensive solution. webCRM, while slightly behind in overall rating, offers ease of use and reliable customer support. If you're looking for a well-rounded CRM tool, Monday CRM may be the better option.

Monday CRM vs webCRM: A Detailed Breakdown of Key Features

FeaturesMonday CRMwebCRM
Task Management
Excellent4.5
Good4.2
Automation
Excellent4.4
Good4.1
Reporting Tools
Excellent4.3
Good4.0
Customization
Good4.2
Good4.1
Email Marketing
Good4.1
Excellent4.3
Contact Management
Excellent4.3
Good4.2

Task Management

Monday CRM excels in task management with its intuitive interface and customizable workflows. You can easily assign tasks, set deadlines, and track progress, making it a powerful tool for project management. webCRM also offers task management features, but they may not be as comprehensive or flexible as those in Monday CRM. If task management is a priority for your business, Monday CRM provides a more robust solution.

Automation

Automation is a key strength of Monday CRM, allowing you to automate repetitive tasks and streamline your workflows. With its automation capabilities, you can save time and reduce manual effort. webCRM also offers automation features, but they may not be as advanced or customizable as those in Monday CRM. If you're looking to enhance efficiency through automation, Monday CRM is the better choice.

Reporting Tools

Monday CRM provides powerful reporting tools that allow you to generate detailed reports and gain insights into your business performance. Its reporting capabilities are comprehensive and easy to use. webCRM also offers reporting tools, but they may not be as feature-rich or user-friendly as those in Monday CRM. If you need robust reporting capabilities, Monday CRM is the superior option.

Customization

Customization is a standout feature of Monday CRM, allowing you to tailor the platform to your specific needs. You can create custom workflows, dashboards, and reports, making it a highly adaptable tool. webCRM also offers customization options, but they may not be as extensive or flexible as those in Monday CRM. If customization is important to your business, Monday CRM provides a more versatile solution.

Email Marketing

webCRM shines in email marketing, offering a range of features to create and manage email campaigns. Its email marketing capabilities are user-friendly and effective. Monday CRM also offers email marketing features, but they may not be as comprehensive or specialized as those in webCRM. If email marketing is a key focus for your business, webCRM is the better choice.

Contact Management

Both Monday CRM and webCRM offer strong contact management features, allowing you to organize and manage your contacts effectively. Monday CRM provides a user-friendly interface and robust contact management tools. webCRM also excels in contact management, offering similar features. If contact management is a priority, both tools are well-suited, but Monday CRM may offer a slightly more intuitive experience.

Pricing Comparison of Monday CRM and webCRM

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Monday CRM and webCRM. This comparison will highlight the best option for managing your customer relationships.

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Monday CRM Pricing Plans

Basic
For Small Businesses
$12

per month per user

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Basic includes:
  • Unlimited customizable pipelines for better workflow management.
  • Access to unlimited contacts and boards for comprehensive data handling.
  • Templates for lead, contact, and deal management to streamline processes.
  • iOS and Android apps for on-the-go access and management.
Standard
For Medium Businesses
$17

per month per user

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Includes Basic, plus:
  • 2-way email integration with Gmail and Outlook for seamless communication.
  • AI email generator to enhance email productivity and personalization.
  • Activity management to keep track of all sales activities efficiently.
  • Quotes and invoices feature to streamline financial transactions.
Pro
For Large Enterprises
$28

per month per user

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Includes Standard, plus:
  • Email templates with custom parameters for personalized communication.
  • Email tracking and automations to monitor and automate email processes.
  • Sequences for automating follow-up emails and nurturing leads.
  • Mass emails with HTML editor for designing and sending bulk emails.
Enterprise
For Large Enterprises
Contact sales
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Includes Pro, plus:
  • Mandatory fields to ensure essential information is captured.
  • Team goals to align and track team performance and objectives.
  • Advanced analytics with dashboards up to 50 boards for in-depth insights.
  • Enterprise-scale automations and integrations for large-scale operations.

webCRM Pricing Plans

Starter
For Small Businesses
€29

per month per user

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Starter includes:
  • Efficient management of sales opportunities to boost revenue.
  • Comprehensive analytics and reports for data-driven decisions.
  • Ready-to-use CRM tailored for small businesses and startups.
  • Simplifies processes to connect with more customers.
SMB
For Growing Businesses
€55

per month per user

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Includes Starter, plus:
  • Email marketing tools to engage and retain customers.
  • Advanced pipeline management for efficient sales tracking.
  • Seamless integrations with various platforms.
  • Web forms to capture leads directly from your site.
Enterprise
For Large Enterprises
€69

per month per user

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Includes SMB, plus:
  • Delivery phase management to streamline project execution.
  • Time management tools to optimize resource allocation.
  • Support module for enhanced customer service.
  • Email events tracking for detailed communication insights.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations meet your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Monday CRM or webCRM: Which One Matches Your Business Needs?

Choose Monday CRM If You Need ...

  • Highly customizable workflows

    If you need a CRM tool with highly customizable workflows, Monday CRM is the ideal choice. Its flexibility allows you to tailor the platform to your specific needs, making it a powerful tool for businesses with unique processes.

  • Comprehensive reporting tools

    If you require comprehensive reporting tools to gain insights into your business performance, Monday CRM is the better option. Its reporting capabilities are extensive and user-friendly, allowing you to make data-driven decisions with ease.

Choose webCRM If You Need ...

  • User-friendly interface

    If you prioritize a user-friendly interface, webCRM is the more suitable choice. Its intuitive design ensures a smooth onboarding experience, making it easy for new users to get started and navigate the platform.

  • Effective email marketing

    If email marketing is a key focus for your business, webCRM is the better option. Its email marketing capabilities are both user-friendly and effective, allowing you to create and manage email campaigns with ease.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.