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Monday CRM vs Salesmate (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Monday CRM

Monday CRM offers customizable dashboards and extensive integrations, making it a versatile choice for businesses. Its user-friendly interface ensures a smooth experience, though it may lack some advanced CRM features.

  • Highly customizable dashboards.
  • Extensive integration options.
  • User-friendly interface.
  • Limited advanced CRM features.
  • Customer support could be improved.

Free plan?

Yes

Starting price

$12 per month per user
Excellent Value For Price
4.5

0

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Salesmate

Salesmate provides advanced sales automation and excellent customer support, making it ideal for sales-driven teams. Its detailed reporting tools offer valuable insights, though it may have a slightly higher learning curve.

  • Advanced sales automation.
  • Excellent customer support.
  • Detailed reporting tools.
  • Fewer integration options.
  • Slightly higher learning curve.

Free plan?

Yes

Starting price

$23 per user/ month

What is Monday CRM?

Monday CRM is a versatile customer relationship management tool designed to streamline your business processes. It offers a user-friendly interface that allows you to manage leads, track sales, and automate workflows effortlessly. With its customizable dashboards and integration capabilities, Monday CRM helps you stay organized and focused on what matters most. Whether you're a small business or a large enterprise, this tool adapts to your needs, making it easier to collaborate with your team and achieve your sales goals.

What is Salesmate?

Salesmate is a comprehensive CRM software that empowers businesses to manage their sales processes efficiently. It offers features like contact management, email tracking, and sales automation, helping you nurture leads and close deals faster. With its intuitive interface and robust reporting tools, Salesmate provides valuable insights into your sales performance. Whether you're a startup or an established company, Salesmate's scalability and customization options make it a perfect fit for businesses of all sizes.

Pros and Cons of Monday CRM vs Salesmate

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Pros & Cons of Monday CRM

Highly customizable dashboards
  • Monday CRM offers a high degree of customization in its dashboards, allowing users to tailor their workspace to fit their specific needs. This flexibility is particularly beneficial for businesses that require unique data visualization.
Extensive integration options
  • With a vast library of integrations, Monday CRM allows seamless connectivity with other tools, enhancing its functionality and making it a versatile choice for businesses that rely on multiple software solutions.
User-friendly interface
  • Monday CRM's intuitive interface makes it easy for users to navigate and manage their tasks efficiently. This user-friendliness is a significant advantage for teams looking to adopt a new CRM system with minimal training.
Limited advanced CRM features
  • While Monday CRM offers a range of features, it lacks some of the advanced CRM-specific functionalities that more sales-focused tools provide. This limitation may be a drawback for businesses with complex sales processes.
Customer support could be improved
  • Although Monday CRM provides customer support, users have reported that the quality and responsiveness of the support team could be enhanced. This aspect may be a concern for businesses that require prompt assistance.
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Pros & Cons of Salesmate

Advanced sales automation
  • Salesmate excels in sales automation, offering advanced features that streamline sales processes and reduce manual tasks. This capability is particularly beneficial for sales teams looking to increase efficiency and focus on closing deals.
Excellent customer support
  • Salesmate is known for its responsive and helpful customer support, providing users with the assistance they need to resolve issues quickly. This level of support is a significant advantage for businesses that prioritize customer service.
Detailed reporting tools
  • Salesmate offers detailed and customizable reporting tools that provide valuable insights into sales performance. This feature is ideal for businesses that rely on data-driven decision-making to optimize their sales strategies.
Fewer integration options
  • While Salesmate offers integrations, its library is not as extensive as some competitors. This limitation may be a drawback for businesses that rely on a wide range of software solutions.
Slightly higher learning curve
  • Salesmate's advanced features may require a steeper learning curve for new users. This aspect could be a consideration for businesses that need a CRM solution with minimal training requirements.

Monday CRM vs Salesmate: At A Glance

Decision FactorMonday CRMSalesmate
Value to Price
Good4.2
Excellent4.6
Ease of Use
Excellent4.3
Excellent4.5
Functionality
Excellent4.4
Excellent4.6
Scalability
Excellent4.3
Excellent4.5
Integrations
Excellent4.5
Excellent4.4
Customer Support
Good4.2
Excellent4.6
Security
Excellent4.4
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Monday CRM offers a competitive pricing structure that aligns well with its robust feature set, making it a great choice for businesses looking for value. Salesmate, on the other hand, provides slightly more features for the price, making it a better option for those seeking maximum value.

Ease of Use

Both Monday CRM and Salesmate are designed with user-friendliness in mind. However, Salesmate's intuitive interface and straightforward navigation make it slightly easier to use, especially for beginners.

Functionality

Monday CRM excels in providing a wide range of functionalities, including task management and automation. Salesmate, however, offers more advanced CRM-specific features, making it a better choice for sales-focused teams.

Scalability

Both tools are scalable, but Salesmate's flexibility in handling growing data and user demands gives it an edge. It's ideal for businesses planning to expand their operations.

Integrations

Monday CRM boasts a vast library of integrations, allowing seamless connectivity with other tools. Salesmate also offers integrations, but Monday CRM's extensive options make it more versatile.

Customer Support

Salesmate shines in customer support, offering responsive and helpful assistance. While Monday CRM provides support, Salesmate's superior service makes it a preferred choice for those who prioritize support.

Security

Both tools prioritize security, but Salesmate's additional security measures and compliance with industry standards make it a slightly more secure option.

Overall Rating

Salesmate edges out with a higher overall rating due to its superior value, ease of use, and customer support. It's a well-rounded choice for businesses seeking a reliable CRM solution.

Monday CRM vs Salesmate: A Detailed Breakdown of Key Features

FeaturesMonday CRMSalesmate
Customizable Dashboards
Excellent4.5
Excellent4.3
Sales Automation
Excellent4.4
Excellent4.6
Email Tracking
Excellent4.3
Excellent4.5
Contact Management
Excellent4.4
Excellent4.6
Reporting Tools
Excellent4.3
Excellent4.5
Mobile App
Good4.2
Excellent4.4

Customizable Dashboards

Monday CRM offers highly customizable dashboards that allow you to tailor your workspace to fit your specific needs. This flexibility is a game-changer for those who want to visualize their data in a way that makes sense to them. Salesmate also provides customizable dashboards, but Monday CRM's options are more extensive, making it a better choice for those who prioritize customization.

Sales Automation

Salesmate excels in sales automation, offering advanced features that streamline your sales processes. This is particularly beneficial for sales teams looking to automate repetitive tasks and focus on closing deals. While Monday CRM offers sales automation, Salesmate's features are more comprehensive, making it the go-to choice for sales-driven businesses.

Email Tracking

Both Monday CRM and Salesmate offer email tracking capabilities, allowing you to monitor email interactions with your clients. Salesmate, however, provides more detailed insights and analytics, making it a better option for those who rely heavily on email communication in their sales strategy.

Contact Management

Salesmate shines in contact management, offering robust features that help you organize and manage your contacts efficiently. Monday CRM also provides contact management, but Salesmate's advanced features make it a superior choice for businesses with a large client base.

Reporting Tools

Both tools offer reporting tools, but Salesmate's reports are more detailed and customizable, providing deeper insights into your sales performance. This makes Salesmate a better choice for businesses that rely on data-driven decision-making.

Mobile App

Salesmate's mobile app is more user-friendly and feature-rich, allowing you to manage your sales on the go. While Monday CRM also offers a mobile app, Salesmate's app provides a better user experience, making it ideal for sales teams that need to work remotely.

Pricing Comparison of Monday CRM and Salesmate

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Monday CRM and Salesmate. This comparison will highlight the best option for managing your customer relationships.

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Monday CRM Pricing Plans

Basic
For Small Businesses
$12

per month per user

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Basic includes:
  • Unlimited customizable pipelines for better workflow management.
  • Access to unlimited contacts and boards for comprehensive data handling.
  • Templates for lead, contact, and deal management to streamline processes.
  • iOS and Android apps for on-the-go access and management.
Standard
For Medium Businesses
$17

per month per user

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Includes Basic, plus:
  • 2-way email integration with Gmail and Outlook for seamless communication.
  • AI email generator to enhance email productivity and personalization.
  • Activity management to keep track of all sales activities efficiently.
  • Quotes and invoices feature to streamline financial transactions.
Pro
For Large Enterprises
$28

per month per user

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Includes Standard, plus:
  • Email templates with custom parameters for personalized communication.
  • Email tracking and automations to monitor and automate email processes.
  • Sequences for automating follow-up emails and nurturing leads.
  • Mass emails with HTML editor for designing and sending bulk emails.
Enterprise
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Pro, plus:
  • Mandatory fields to ensure essential information is captured.
  • Team goals to align and track team performance and objectives.
  • Advanced analytics with dashboards up to 50 boards for in-depth insights.
  • Enterprise-scale automations and integrations for large-scale operations.
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Salesmate Pricing Plans

Basic
For Small Businesses
$23

per user/ month

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Basic includes:
  • Sync, track, and template emails seamlessly.
  • Handle multiple sales pipelines with ease.
  • Access standard dashboards and reports for insights.
  • Automate workflows to save time and effort.
Pro
For Growing Teams
$39

per user/ month

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Includes Basic, plus:
  • Utilize team inbox for collaborative communication.
  • Create custom roles and field-based permissions.
  • Design custom dashboards and reports for analysis.
  • Automate complex workflows with advanced tools.
Business
For Large Enterprises
$63

per user/ month

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Includes Pro, plus:
  • Use power dialer for efficient calling.
  • Access more layouts and formula fields.
  • Implement IP restrictions for security.
  • Increase workflow and sequence limits.
Enterprise
For Enterprise Sales Teams
Contact sales
Request Pricingright_arrow
Includes Business, plus:
  • Receive personalized onboarding assistance.
  • Enjoy priority support for quick resolutions.
  • Access a dedicated instance for your business.
  • Utilize unlimited dashboards for data analysis.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key aspects like functionality, ease of use, and customer support. By analyzing user feedback and testing features, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you choose the best CRM solution.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Monday CRM or Salesmate: Which One Matches Your Business Needs?

Choose Monday CRM If You Need ...

  • Customizable dashboards

    If you need a CRM with highly customizable dashboards, Monday CRM is the ideal choice. Its flexibility allows you to tailor your workspace to fit your specific needs, making it perfect for businesses that require unique data visualization.

  • Extensive integrations

    If your business relies on multiple software solutions, Monday CRM's extensive integration options make it a great choice. Its vast library of integrations allows seamless connectivity with other tools, enhancing its functionality.

Choose Salesmate If You Need ...

  • Advanced sales automation

    If your sales team needs advanced automation features, Salesmate is the better choice. Its comprehensive sales automation capabilities streamline processes and reduce manual tasks, allowing your team to focus on closing deals.

  • Excellent customer support

    If you prioritize customer support, Salesmate's responsive and helpful assistance makes it the ideal choice. Its superior service ensures you receive the support you need to resolve issues quickly and efficiently.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.