Monday CRM vs Close (2024 Comparison)
Monday CRM offers a versatile platform with customizable dashboards and robust collaboration tools. It's ideal for businesses seeking a flexible CRM solution.
- Highly customizable dashboards
- Versatile team collaboration tools
- Wide range of integrations
- Steep learning curve for beginners
- Interface can feel cluttered
Free plan?
YesStarting price
$12 per month per user
Close is a powerful CRM designed for sales teams, offering advanced email automation and call tracking features to boost sales efficiency.
- Advanced email automation
- Excellent call tracking features
- Sales-focused reporting tools
- Limited customization options
- Higher cost for advanced features
Free plan?
YesStarting price
$49 per month per userWhat is Monday CRM?
Monday CRM is a versatile customer relationship management tool designed to streamline your business processes. It offers a user-friendly interface that allows you to manage leads, track sales, and automate workflows effortlessly. With its customizable dashboards and integration capabilities, Monday CRM helps businesses of all sizes enhance their productivity and collaboration. Whether you're a small startup or a large enterprise, Monday CRM provides the tools you need to stay organized and focused on your goals.
What is Close?
Close is a powerful CRM software tailored for sales teams looking to boost their productivity and close deals faster. It offers a range of features, including email automation, call tracking, and pipeline management, to help sales professionals stay on top of their game. Close's intuitive interface and robust reporting tools make it easy to monitor performance and make data-driven decisions. Whether you're a solo entrepreneur or part of a large sales team, Close provides the tools you need to succeed in today's competitive market.
Pros and Cons of Monday CRM vs Close
Pros & Cons of Monday CRM
- Monday CRM offers highly customizable dashboards that allow users to tailor their workspace to fit their specific needs. This flexibility is particularly beneficial for businesses that require a personalized CRM setup.
- With Monday CRM, teams can collaborate seamlessly, thanks to its versatile collaboration tools. These features enhance communication and project management, making it easier for teams to work together efficiently.
- Monday CRM boasts a wide range of integrations, allowing users to connect with various third-party applications seamlessly. This feature enhances the tool's functionality and makes it a versatile choice for businesses.
- Monday CRM can have a steep learning curve for beginners, as its extensive features and customization options may be overwhelming at first. However, with time and practice, users can become proficient in using the tool.
- The interface of Monday CRM can sometimes feel cluttered, especially for users who are new to the platform. This can make navigation challenging, but with customization, users can streamline their workspace.
Pros & Cons of Close
- Close excels in email automation, providing advanced features that streamline communication and enhance sales efficiency. This makes it a valuable tool for sales teams looking to optimize their email outreach.
- Close offers excellent call tracking features, providing sales teams with valuable insights into call performance and customer interactions. This feature is particularly beneficial for sales teams focused on improving their call strategies.
- Close provides sales-focused reporting tools that offer detailed insights into sales metrics and performance. These tools are tailored for sales teams, making it easier to track and analyze sales data effectively.
- Close has limited customization options compared to other CRM tools, which may be a drawback for businesses that require a highly personalized CRM setup. However, its sales-focused features make up for this limitation.
- Close's advanced features come at a higher cost, which may be a consideration for businesses with budget constraints. However, the value provided by these features can justify the investment for sales-focused teams.
Monday CRM vs Close: At A Glance
Value to Price
Monday CRM offers a competitive pricing structure that aligns well with its extensive feature set, making it a cost-effective choice for businesses seeking robust CRM capabilities. Close, on the other hand, provides excellent value for money with its advanced sales-focused features, making it ideal for sales teams looking to maximize their ROI. If you're focused on sales efficiency, Close might be the better option.
Ease of Use
Monday CRM is known for its intuitive interface, allowing users to quickly adapt and navigate through its features. Close also excels in ease of use, with a streamlined design that simplifies sales processes. Both tools are user-friendly, but Close's focus on sales makes it particularly easy for sales teams to adopt. If ease of use is your priority, Close might be the better choice.
Functionality
Monday CRM provides a wide range of functionalities, including project management and team collaboration tools, making it a versatile choice for various business needs. Close, however, specializes in sales functionalities, offering features like email automation and call tracking. If your primary focus is on sales, Close's specialized functionalities make it a strong contender.
Scalability
Monday CRM is designed to scale with your business, offering customizable workflows and integrations to support growth. Close also offers scalability, with features that cater to growing sales teams. Both tools are scalable, but Close's focus on sales makes it particularly suitable for expanding sales operations. If scalability in sales is your goal, Close might be the better fit.
Integrations
Monday CRM boasts a wide range of integrations, allowing users to connect with various third-party applications seamlessly. Close also offers integrations, particularly with sales tools, enhancing its functionality for sales teams. If you require extensive integrations, Monday CRM's broader range might be more appealing.
Customer Support
Monday CRM provides reliable customer support, ensuring users receive assistance when needed. Close also offers excellent customer support, with a focus on helping sales teams succeed. Both tools provide strong support, but Close's sales-oriented support might be more beneficial for sales-focused businesses.
Security
Monday CRM prioritizes security, offering features like data encryption and user access controls to protect sensitive information. Close also emphasizes security, with measures in place to safeguard sales data. Both tools are secure, but if security is a top concern, Monday CRM's comprehensive security features might be more reassuring.
Overall Rating
Monday CRM and Close both receive high overall ratings, reflecting their strong performance across various dimensions. Monday CRM is praised for its versatility and user-friendly interface, while Close is lauded for its sales-focused features and ease of use. If you're looking for a versatile CRM, Monday CRM is a great choice, but if sales efficiency is your priority, Close stands out.
Monday CRM vs Close: A Detailed Breakdown of Key Features
Customizable Dashboards
Monday CRM offers highly customizable dashboards that allow you to tailor your workspace to fit your specific needs. This feature is particularly useful for businesses that require flexibility in their CRM setup. Close also provides customizable dashboards, but its focus is more on sales metrics and performance tracking. If you need a CRM with versatile dashboard customization, Monday CRM might be the better choice.
Email Automation
Close excels in email automation, providing advanced features that streamline communication and enhance sales efficiency. Monday CRM also offers email automation, but its capabilities are more general-purpose. If your primary focus is on automating sales emails, Close's specialized features make it a strong contender.
Pipeline Management
Both Monday CRM and Close offer robust pipeline management features, allowing you to track and manage sales opportunities effectively. Close, however, is specifically designed for sales teams, offering more advanced pipeline management tools. If your focus is on optimizing sales pipelines, Close might be the better option.
Call Tracking
Close stands out with its call tracking capabilities, providing sales teams with valuable insights into call performance and customer interactions. Monday CRM also offers call tracking, but its features are more general. If call tracking is a priority for your sales team, Close's specialized features make it a strong choice.
Team Collaboration
Monday CRM excels in team collaboration, offering tools that facilitate communication and project management across teams. Close also provides collaboration features, but its focus is more on sales team interactions. If you need a CRM that enhances team collaboration, Monday CRM might be the better fit.
Reporting Tools
Both Monday CRM and Close offer robust reporting tools that provide valuable insights into performance and sales metrics. Close's reporting tools are tailored for sales teams, offering more detailed sales analytics. If your focus is on sales reporting, Close's specialized tools make it a strong contender.
Pricing Comparison of Monday CRM and Close
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Monday CRM and Close. This comparison will highlight the best option for managing your customer relationships.
Monday CRM Pricing Plans
- Unlimited customizable pipelines for better workflow management.
- Access to unlimited contacts and boards for comprehensive data handling.
- Templates for lead, contact, and deal management to streamline processes.
- iOS and Android apps for on-the-go access and management.
- 2-way email integration with Gmail and Outlook for seamless communication.
- AI email generator to enhance email productivity and personalization.
- Activity management to keep track of all sales activities efficiently.
- Quotes and invoices feature to streamline financial transactions.
- Email templates with custom parameters for personalized communication.
- Email tracking and automations to monitor and automate email processes.
- Sequences for automating follow-up emails and nurturing leads.
- Mass emails with HTML editor for designing and sending bulk emails.
- Mandatory fields to ensure essential information is captured.
- Team goals to align and track team performance and objectives.
- Advanced analytics with dashboards up to 50 boards for in-depth insights.
- Enterprise-scale automations and integrations for large-scale operations.
Close Pricing Plans
- Built-in calling, texting, and email solutions for seamless communication.
- Centralized inbox view to prioritize tasks effectively.
- Pipeline reporting to monitor and manage deal funnels.
- Data import and export for easy data management.
- Create multiple pipeline views for better deal tracking.
- Launch custom activities to track unique sales steps.
- Store call recordings for up to 30 days.
- Enhanced collaboration tools for team efficiency.
- Predictive dialer for faster lead calling.
- Enhanced customization with custom objects and reports.
- Manage visibility settings to keep teams focused.
- Advanced collaboration tools for large teams.
Our Rating Methodology
We thoroughly evaluate each CRM tool, focusing on key factors like functionality, ease of use, and customer support. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations are reliable and tailored to your needs.
Monday CRM or Close: Which One Matches Your Business Needs?
Choose Monday CRM If You Need ...
- Versatile CRM solution
If you need a versatile CRM solution with customizable dashboards and robust collaboration tools, Monday CRM is a great choice. Its flexibility and wide range of integrations make it suitable for businesses of all sizes.
- Team collaboration focus
If your focus is on enhancing team collaboration and communication, Monday CRM's versatile collaboration tools make it an ideal choice. Its features facilitate seamless teamwork and project management.
Choose Close If You Need ...
- Sales-focused CRM
If you are a sales team looking for a CRM with advanced email automation and call tracking features, Close is the better choice. Its sales-focused tools enhance sales efficiency and performance.
- Advanced reporting needs
If your focus is on detailed sales reporting and analytics, Close's sales-focused reporting tools make it a strong contender. Its features provide valuable insights into sales metrics and performance.
Frequently Asked Questions
Which CRM is better for sales teams, Monday CRM or Close?
Does Monday CRM offer more customization options than Close?
Which CRM provides better team collaboration tools?
Is Close more expensive than Monday CRM?
Which CRM offers better reporting tools?
Does Monday CRM offer call tracking features?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
