Monday CRM vs Act! (2024 Comparison)
Monday CRM offers a versatile CRM solution with customizable dashboards and robust automation capabilities. Its user-friendly interface and extensive integration options make it a powerful tool for managing customer relationships.
- Highly customizable dashboards.
- Extensive integration options.
- User-friendly interface.
- Robust automation capabilities.
- Steep learning curve for beginners.
- Limited offline access.
Free plan?
YesStarting price
$12 per month per user
Act! provides a comprehensive CRM solution with strong marketing automation and scalability. Its robust features and ability to handle large volumes of data make it suitable for growing businesses.
- Comprehensive CRM features.
- Strong marketing automation.
- Scalable for growing businesses.
- Complex interface for new users.
- Longer response times for support.
Free plan?
YesStarting price
€30 per month per userWhat is Monday CRM?
Monday CRM is a versatile customer relationship management tool designed to streamline your business processes. It offers a user-friendly interface that allows you to manage leads, track sales, and automate workflows effortlessly. With its customizable dashboards and integration capabilities, Monday CRM helps you stay organized and focused on what matters most. Whether you're a small business or a large enterprise, this tool adapts to your needs, making it easier to collaborate with your team and improve customer relationships.
What is Act!?
Act! is a comprehensive CRM software that empowers businesses to manage customer relationships effectively. It provides a centralized platform for tracking interactions, managing contacts, and automating marketing campaigns. With Act!, you can gain valuable insights into customer behavior, enabling you to make informed decisions and enhance customer satisfaction. Its robust features and scalability make it an ideal choice for businesses of all sizes, helping you stay connected with your customers and drive growth.
Pros and Cons of Monday CRM vs Act!
Pros & Cons of Monday CRM
- Monday CRM offers highly customizable dashboards that allow you to tailor your workspace to suit your specific needs. You can easily drag and drop widgets, rearrange elements, and create personalized views to enhance productivity.
- Monday CRM provides a wide range of integrations with popular tools, allowing users to connect their CRM with other business applications seamlessly. Its integration capabilities enhance productivity and streamline workflows.
- Monday CRM is known for its intuitive interface, making it easy for users to navigate and manage their tasks efficiently. Its drag-and-drop functionality and customizable templates simplify the user experience.
- Monday CRM excels in automation capabilities, allowing you to automate repetitive tasks and streamline workflows effortlessly. Its intuitive automation builder enables you to create complex workflows without any coding knowledge.
- While Monday CRM offers a wide range of features, beginners may find it challenging to navigate and utilize all its capabilities. The learning curve can be steep, requiring time and effort to fully grasp the tool's potential.
- Monday CRM primarily operates as a cloud-based solution, which means users may face limitations when accessing the platform offline. This can be a drawback for businesses that require offline access to their CRM data.
Pros & Cons of Act!
- Act! provides a comprehensive set of CRM features, allowing businesses to manage customer relationships effectively. Its robust functionality and scalability make it suitable for businesses of all sizes.
- Act! excels in marketing automation, providing robust features for creating and managing marketing campaigns. Its automation capabilities allow you to nurture leads and engage with customers effectively.
- Act! is designed to scale with your business, making it an ideal choice for businesses looking to expand their operations. Its robust features and ability to handle large volumes of data make it suitable for growing businesses.
- Act! offers a wide range of features, but its interface can be complex for new users. Navigating through the platform and utilizing all its capabilities may require time and effort, especially for beginners.
- While Act! offers customer support, some users have reported longer response times. This can be a drawback for businesses that require quick and efficient support to address their queries and issues.
Monday CRM vs Act!: At A Glance
Value to Price
Monday CRM offers a competitive value for its price, providing a wide range of features that cater to various business needs. Its customizable dashboards and automation capabilities make it a cost-effective solution for managing customer relationships. On the other hand, Act! also offers good value, especially for businesses looking for a comprehensive CRM solution. However, Monday CRM's flexibility and integration options give it an edge in terms of value for money.
Ease of Use
Monday CRM is known for its intuitive interface, making it easy for users to navigate and manage their tasks efficiently. Its drag-and-drop functionality and customizable templates simplify the user experience. Act! also offers a user-friendly interface, but some users may find it slightly more complex compared to Monday CRM. If you prioritize ease of use, Monday CRM might be the better choice for you.
Functionality
Both Monday CRM and Act! offer robust functionality, allowing users to manage contacts, track sales, and automate workflows. Monday CRM's strength lies in its customizable workflows and integration capabilities, making it suitable for businesses with diverse needs. Act! provides comprehensive CRM features, but Monday CRM's flexibility and adaptability make it a more versatile option for businesses seeking advanced functionality.
Scalability
Act! excels in scalability, making it an ideal choice for businesses looking to expand their operations. Its robust features and ability to handle large volumes of data make it suitable for growing businesses. Monday CRM also offers scalability, but Act!'s focus on handling larger datasets gives it an advantage in this dimension. If scalability is a priority, Act! might be the better option for your business.
Integrations
Monday CRM offers a wide range of integrations with popular tools, allowing users to connect their CRM with other business applications seamlessly. Its integration capabilities enhance productivity and streamline workflows. Act! also provides integration options, but Monday CRM's extensive library of integrations gives it an edge in this dimension. If you rely heavily on integrations, Monday CRM might be the better choice for you.
Customer Support
Both Monday CRM and Act! offer reliable customer support, ensuring users receive assistance when needed. Monday CRM provides various support channels, including live chat and email support, to address user queries promptly. Act! also offers customer support, but some users have reported longer response times. If quick and efficient customer support is important to you, Monday CRM might be the better option.
Security
Monday CRM prioritizes security, implementing robust measures to protect user data and ensure privacy. Its security features include data encryption and regular security audits. Act! also emphasizes security, but Monday CRM's focus on data protection gives it an advantage in this dimension. If security is a top concern for your business, Monday CRM might be the better choice.
Overall Rating
Monday CRM receives a higher overall rating due to its user-friendly interface, extensive integrations, and robust security features. It offers a comprehensive CRM solution that caters to various business needs. Act! also receives a favorable rating, particularly for its scalability and functionality. However, Monday CRM's flexibility and adaptability make it a more versatile option for businesses seeking a reliable CRM solution.
Monday CRM vs Act!: A Detailed Breakdown of Key Features
Customizable Dashboards
Monday CRM offers highly customizable dashboards that allow you to tailor your workspace to suit your specific needs. You can easily drag and drop widgets, rearrange elements, and create personalized views to enhance productivity. Act! also provides customizable dashboards, but Monday CRM's flexibility and user-friendly interface make it a more intuitive option for users seeking a personalized experience. If you value customization and ease of use, Monday CRM might be the better choice for you.
Automation Capabilities
Monday CRM excels in automation capabilities, allowing you to automate repetitive tasks and streamline workflows effortlessly. Its intuitive automation builder enables you to create complex workflows without any coding knowledge. Act! also offers automation features, but Monday CRM's user-friendly interface and extensive automation options make it a more powerful tool for businesses looking to optimize their processes. If automation is a priority, Monday CRM might be the better choice for you.
Contact Management
Both Monday CRM and Act! offer robust contact management features, allowing you to organize and track your contacts effectively. Monday CRM provides a user-friendly interface and customizable fields, making it easy to manage your contact database. Act! also offers comprehensive contact management capabilities, but Monday CRM's intuitive design and flexibility make it a more user-friendly option for businesses seeking efficient contact management. If ease of use is important to you, Monday CRM might be the better choice.
Sales Tracking
Monday CRM provides powerful sales tracking features that allow you to monitor your sales pipeline and track deals in real-time. Its visual sales pipeline and customizable stages make it easy to manage your sales process. Act! also offers sales tracking capabilities, but Monday CRM's intuitive interface and visual representation of the sales pipeline make it a more user-friendly option for businesses seeking efficient sales tracking. If you value ease of use and visual representation, Monday CRM might be the better choice.
Marketing Automation
Act! excels in marketing automation, providing robust features for creating and managing marketing campaigns. Its automation capabilities allow you to nurture leads and engage with customers effectively. Monday CRM also offers marketing automation features, but Act!'s focus on marketing automation gives it an advantage in this dimension. If marketing automation is a priority for your business, Act! might be the better choice for you.
Reporting and Analytics
Monday CRM offers comprehensive reporting and analytics features, allowing you to gain valuable insights into your business performance. Its customizable reports and visual dashboards make it easy to analyze data and make informed decisions. Act! also provides reporting and analytics capabilities, but Monday CRM's user-friendly interface and extensive customization options make it a more powerful tool for businesses seeking advanced reporting and analytics. If you value customization and ease of use, Monday CRM might be the better choice.
Pricing Comparison of Monday CRM and Act!
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Monday CRM and Act!. This comparison will highlight the best option for managing your customer relationships.
Monday CRM Pricing Plans
- Unlimited customizable pipelines for better workflow management.
- Access to unlimited contacts and boards for comprehensive data handling.
- Templates for lead, contact, and deal management to streamline processes.
- iOS and Android apps for on-the-go access and management.
- 2-way email integration with Gmail and Outlook for seamless communication.
- AI email generator to enhance email productivity and personalization.
- Activity management to keep track of all sales activities efficiently.
- Quotes and invoices feature to streamline financial transactions.
- Email templates with custom parameters for personalized communication.
- Email tracking and automations to monitor and automate email processes.
- Sequences for automating follow-up emails and nurturing leads.
- Mass emails with HTML editor for designing and sending bulk emails.
- Mandatory fields to ensure essential information is captured.
- Team goals to align and track team performance and objectives.
- Advanced analytics with dashboards up to 50 boards for in-depth insights.
- Enterprise-scale automations and integrations for large-scale operations.
Act! Pricing Plans
- Secure hosting in Frankfurt ensuring data protection.
- Automatic updates and backups for peace of mind.
- Optional desktop sync for flexible data access.
- Expert technical support available for assistance.
- Self-managed security for complete data control.
- Complete control of updates for tailored software management.
- Compatibility with desktop add-ons for enhanced functionality.
- Expert technical support for troubleshooting and guidance.
Our Rating Methodology
We conduct thorough evaluations of CRM software, assessing key features like ease of use, functionality, and scalability. By analyzing user reviews, we ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
Monday CRM or Act!: Which One Matches Your Business Needs?
Choose Monday CRM If You Need ...
- User-friendly interface
If you are a beginner or small business owner looking for an easy-to-use CRM solution, Monday CRM's intuitive interface and customizable dashboards make it a great choice for managing customer relationships.
- Extensive integrations
If you rely heavily on integrations with other business applications, Monday CRM's extensive library of integrations allows you to connect your CRM with popular tools seamlessly, enhancing productivity and workflow efficiency.
Choose Act! If You Need ...
- Strong marketing automation
If you prioritize marketing automation and campaign management, Act!'s robust marketing automation features allow you to create and manage marketing campaigns effectively, nurturing leads and engaging with customers.
- Scalable for growing businesses
If you are a growing business looking for a scalable CRM solution, Act!'s ability to handle large volumes of data and support business growth makes it an ideal choice for expanding operations.
Frequently Asked Questions
Which CRM is better for small businesses, Monday CRM or Act!?
Does Act! offer better marketing automation than Monday CRM?
Which CRM offers more integrations, Monday CRM or Act!?
Is Monday CRM more scalable than Act!?
Which CRM provides better customer support, Monday CRM or Act!?
Is Monday CRM more secure than Act!?
Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
