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Mailchimp vs Privy (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 11, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.5

0

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Mailchimp

Mailchimp is a comprehensive marketing platform offering advanced analytics and a wide range of integrations. It's ideal for businesses seeking a robust marketing solution.

  • Comprehensive marketing platform
  • Wide range of integrations
  • Advanced analytics and reporting
  • Steep learning curve
  • Longer response times for support

Free plan?

Yes

Starting price

$13 per month
Good Value For Price
4.2

0

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Privy

Privy is a user-friendly e-commerce marketing tool with excellent features like pop-ups and cart abandonment recovery, perfect for boosting online sales.

  • Excellent e-commerce features
  • User-friendly interface
  • Responsive customer support
  • Limited non-e-commerce features
  • Fewer integrations

Free plan?

No

Starting price

$24 per month

What is Mailchimp?

Mailchimp is a comprehensive marketing platform that helps businesses manage their email marketing campaigns, automate workflows, and analyze customer data. It offers a user-friendly interface and a variety of templates to create professional-looking emails. With its robust analytics, you can track the performance of your campaigns and make data-driven decisions. Mailchimp also integrates with numerous third-party applications, making it a versatile tool for businesses of all sizes.

What is Privy?

Privy is a powerful e-commerce marketing tool designed to help businesses grow their online sales. It offers a suite of features including email marketing, pop-ups, and cart abandonment recovery to engage customers and boost conversions. Privy is particularly beneficial for small to medium-sized businesses looking to enhance their online presence and drive more sales. Its easy-to-use interface and seamless integration with popular e-commerce platforms make it a go-to choice for many online retailers.

Pros and Cons of Mailchimp vs Privy

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Pros & Cons of Mailchimp

Comprehensive marketing platform
  • Mailchimp offers a wide range of marketing tools, including email campaigns, automation, and analytics, making it a one-stop solution for businesses looking to enhance their marketing efforts.
Wide range of integrations
  • Mailchimp integrates with numerous third-party applications, allowing you to connect your marketing efforts with other tools and platforms seamlessly.
Advanced analytics and reporting
  • Mailchimp provides in-depth analytics and reporting features, enabling you to track the performance of your campaigns and make data-driven decisions.
Steep learning curve
  • Mailchimp's extensive features can be overwhelming for beginners, requiring time and effort to fully understand and utilize the platform effectively.
Longer response times for support
  • Users have reported longer response times for customer support, which can be frustrating when immediate assistance is needed.
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Pros & Cons of Privy

Excellent e-commerce features
  • Privy offers a suite of e-commerce features, including pop-ups and cart abandonment recovery, making it an ideal choice for online retailers looking to boost sales.
User-friendly interface
  • Privy's intuitive interface makes it easy for users to navigate and utilize its features, even for those with limited technical expertise.
Responsive customer support
  • Privy is known for its responsive customer support, providing timely assistance and guidance to users when needed.
Limited non-e-commerce features
  • Privy's focus on e-commerce means it offers fewer features for non-e-commerce businesses, limiting its versatility for some users.
Fewer integrations
  • Privy offers fewer integrations compared to other marketing platforms, which may limit its connectivity with other tools and applications.

Mailchimp vs Privy: At A Glance

Decision FactorMailchimpPrivy
Value to Price
Excellent4.5
Good4.2
Ease of Use
Excellent4.3
Excellent4.5
Functionality
Excellent4.6
Excellent4.3
Scalability
Excellent4.4
Good4.2
Integrations
Excellent4.7
Excellent4.4
Customer Support
Good4.2
Excellent4.3
Security
Excellent4.5
Excellent4.4
Overall Rating
Excellent4.5
Good4.2

Value to Price

Mailchimp offers a comprehensive suite of marketing tools at a competitive price, making it a great value for businesses looking to maximize their marketing efforts. Privy, while slightly more affordable, offers fewer features, making Mailchimp the better choice for those seeking a robust marketing platform.

Ease of Use

Privy shines in ease of use with its intuitive interface, making it ideal for beginners. Mailchimp, while user-friendly, has a steeper learning curve due to its extensive features. If you prioritize simplicity, Privy is the way to go.

Functionality

Mailchimp excels in functionality with its wide range of marketing tools, including advanced analytics and automation. Privy, while functional, focuses more on e-commerce features. For a comprehensive marketing solution, Mailchimp is the superior choice.

Scalability

Mailchimp offers excellent scalability, accommodating businesses of all sizes with its flexible plans. Privy, while scalable, is more suited for small to medium-sized businesses. If you anticipate growth, Mailchimp is the better option.

Integrations

Mailchimp boasts a vast array of integrations with popular third-party applications, enhancing its versatility. Privy also offers integrations but is more limited in scope. For seamless connectivity, Mailchimp is the preferred choice.

Customer Support

Privy provides responsive customer support, often praised for its helpfulness. Mailchimp offers support as well, but users have reported longer response times. If customer support is a priority, Privy may be more appealing.

Security

Both Mailchimp and Privy prioritize security, offering robust measures to protect user data. Mailchimp, however, has a slight edge with its comprehensive security protocols. For peace of mind, Mailchimp is the safer bet.

Overall Rating

Mailchimp scores higher overall due to its extensive features and scalability, making it a top choice for businesses seeking a comprehensive marketing platform. Privy, while slightly lower in rating, remains a strong contender for e-commerce-focused businesses.

Mailchimp vs Privy: A Detailed Breakdown of Key Features

FeaturesMailchimpPrivy
Email Campaigns
Excellent4.7
Excellent4.5
Automation
Excellent4.6
Excellent4.3
Analytics
Excellent4.8
Excellent4.4
Pop-ups
Excellent4.3
Excellent4.6
Cart Abandonment
Excellent4.4
Excellent4.7
Templates
Excellent4.5
Excellent4.3

Email Campaigns

Mailchimp offers a robust email campaign feature with a wide range of templates and customization options. You can easily create professional-looking emails that resonate with your audience. Privy also provides email campaign capabilities, but its focus is more on e-commerce, making it slightly less versatile than Mailchimp. If you need a comprehensive email marketing tool, Mailchimp is the better choice.

Automation

Mailchimp excels in automation, allowing you to set up complex workflows that save time and enhance efficiency. Privy offers automation as well, but it's more tailored to e-commerce needs. If you're looking for advanced automation features, Mailchimp is the way to go.

Analytics

Mailchimp provides in-depth analytics that help you track the performance of your campaigns and make data-driven decisions. Privy offers analytics too, but they are more focused on e-commerce metrics. For comprehensive insights, Mailchimp is the superior option.

Pop-ups

Privy shines in its pop-up features, offering a variety of customizable options to engage visitors and boost conversions. Mailchimp also provides pop-up capabilities, but they are not as extensive as Privy's. If pop-ups are a priority, Privy is the better choice.

Cart Abandonment

Privy excels in cart abandonment recovery, helping you recover lost sales with targeted emails. Mailchimp offers this feature as well, but it's not as specialized as Privy's. For effective cart abandonment solutions, Privy is the preferred tool.

Templates

Mailchimp offers a wide range of templates that cater to various industries and styles. Privy also provides templates, but they are more focused on e-commerce. If you need diverse template options, Mailchimp is the better choice.

Pricing Comparison of Mailchimp and Privy

We’ve compiled the pricing tables and highlighted the key features of both Mailchimp and Privy to aid in your decision-making process. Let’s explore what each platform has to offer.

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Mailchimp Pricing Plans

Free
For Small Businesses
$0

per month

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Free includes:
  • Maximum of 1,000 emails per month or 500 per day.
  • Access to forms and landing pages.
  • Includes Mailchimp branding on emails.
  • Limited reporting and analytics features.
Essentials
For Small Businesses
$13

per month

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Essentials includes Free, plus:
  • Send up to 10 times the number of contacts.
  • A/B testing to optimize email campaigns.
  • Remove Mailchimp branding from emails.
  • Access to 3 audiences and 3 user seats.
Standard
For Growing Businesses
$20

per month

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Standard includes Essentials, plus:
  • Enhanced automations for customer journeys.
  • Custom-coded email templates for branding.
  • Data-driven optimization tools for better results.
  • Access to 5 audiences and 5 user seats.
Premium
For Large Enterprises
$350

per month

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Premium includes Standard, plus:
  • Priority phone support for immediate assistance.
  • Dedicated customer success manager.
  • Migration support for seamless transition.
  • Send up to 150,000 emails each month.
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Privy Pricing Plans

Convert
For Small Businesses
$24

per month

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Convert plan includes:
  • Customizable targeting and segmentation for precise marketing.
  • No email sending limits for seamless communication.
  • Monthly traffic-based pricing for flexibility.
  • Pageview count resets at the start of each billing cycle.
Starter
For Small Businesses
$30

per month

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Starter plan includes:
  • Unlimited displays and popups to capture leads.
  • Email automations to streamline marketing efforts.
  • Customizable targeting and segmentation for precision.
  • Email and chat support for assistance.
Growth
For Medium Businesses
$45

per month

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Includes Starter, plus:
  • SMS marketing campaigns and automations included.
  • Starts with 75 SMS contacts and up to 450 text sends.
  • Dedicated Customer Success Manager for support.
  • Email and chat support for assistance.

Our Rating Methodology

We thoroughly evaluate each marketing tool, focusing on key aspects like functionality, scalability, and integrations. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Mailchimp or Privy: Which One Matches Your Business Needs?

Choose Mailchimp If You Need ...

  • Comprehensive marketing solution

    If you are a business looking for a comprehensive marketing solution with advanced analytics and a wide range of integrations, Mailchimp is the ideal choice. Its extensive features make it a one-stop platform for all your marketing needs.

  • Advanced automation features

    If you need advanced automation features to streamline your marketing efforts and save time, Mailchimp is the better option. Its robust automation capabilities allow you to set up complex workflows with ease.

Choose Privy If You Need ...

  • E-commerce focused features

    If you are an online retailer looking for e-commerce-focused features like pop-ups and cart abandonment recovery, Privy is the perfect choice. Its specialized tools help boost sales and enhance customer engagement.

  • User-friendly interface

    If you prioritize a user-friendly interface that is easy to navigate and use, Privy is the better option. Its intuitive design makes it accessible for users with limited technical expertise.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.