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Mailchimp vs Mailgun (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.5

0

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Mailchimp

Mailchimp offers a user-friendly platform with comprehensive marketing tools, making it ideal for businesses looking to enhance their marketing efforts. Its wide range of integrations and intuitive interface are standout features.

  • User-friendly interface for beginners.
  • Comprehensive marketing tools.
  • Wide range of integrations.
  • Limited advanced features for developers.
  • Higher cost for large lists.

Free plan?

Yes

Starting price

$13 per month
Good Value For Price
4.2

0

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Mailgun

Mailgun provides a powerful API and excellent deliverability rates, making it a top choice for developers and businesses with high-volume email needs. Its scalability and focus on deliverability are key advantages.

  • Powerful API for developers.
  • Excellent deliverability rates.
  • Scalable for high-volume sending.
  • Steeper learning curve for non-developers.
  • Limited design templates.

Free plan?

Yes

Starting price

$15 per month

What is Mailchimp?

Mailchimp is a comprehensive marketing platform that helps businesses manage and communicate with their clients, customers, and other interested parties. It offers a range of tools for email marketing, including automation, analytics, and audience segmentation. With its user-friendly interface, Mailchimp allows users to create professional email campaigns without needing extensive technical knowledge. It’s particularly beneficial for small to medium-sized businesses looking to enhance their marketing efforts and engage with their audience effectively.

What is Mailgun?

Mailgun is a powerful email delivery service designed for developers. It provides a reliable and scalable solution for sending, receiving, and tracking emails. With its robust API, Mailgun allows developers to integrate email functionalities into their applications seamlessly. It’s particularly useful for businesses that require high-volume email sending and need detailed analytics to track email performance. Mailgun’s focus on deliverability and security makes it a preferred choice for tech-savvy users and companies with complex email needs.

Pros and Cons of Mailchimp vs Mailgun

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Pros & Cons of Mailchimp

Comprehensive marketing tools
  • Mailchimp offers a wide range of marketing tools, including email automation, audience segmentation, and detailed analytics. These features make it a powerful platform for businesses looking to enhance their marketing efforts.
User-friendly interface
  • Mailchimp's intuitive interface makes it easy for users to create and manage email campaigns. Its drag-and-drop editor simplifies the process, making it accessible even for those with limited technical skills.
Wide range of integrations
  • Mailchimp integrates with a variety of popular apps and services, allowing users to streamline their workflows and enhance their marketing efforts. This makes it a versatile tool for businesses of all sizes.
Limited advanced features
  • While Mailchimp offers a comprehensive suite of marketing tools, it may lack some advanced features that developers require. This can be a limitation for businesses with complex technical needs.
Higher cost for large lists
  • Mailchimp's pricing can become expensive for businesses with large mailing lists. This may be a consideration for companies looking to scale their email marketing efforts without incurring high costs.
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Pros & Cons of Mailgun

Powerful API for developers
  • Mailgun's robust API allows developers to integrate email functionalities into their applications seamlessly. This makes it a preferred choice for tech-savvy users and companies with complex email needs.
Excellent deliverability rates
  • Mailgun is known for its high deliverability rates, ensuring that emails reach their intended recipients. This is particularly important for businesses that rely on email communication for customer engagement.
Scalable for high-volume sending
  • Mailgun's infrastructure is designed to handle high volumes of email sending, making it ideal for businesses that anticipate growth and need a scalable solution.
Steeper learning curve
  • Mailgun's focus on developers means that it may have a steeper learning curve for non-technical users. This can be a barrier for businesses without dedicated technical resources.
Limited design templates
  • While Mailgun offers functionality, it may lack the design flexibility that some businesses require. This can be a limitation for companies looking to create visually appealing email campaigns.

Mailchimp vs Mailgun: At A Glance

Decision FactorMailchimpMailgun
Value to Price
Excellent4.5
Good4.2
Ease of Use
Excellent4.6
Good4.0
Functionality
Excellent4.4
Excellent4.5
Scalability
Excellent4.3
Excellent4.6
Integrations
Excellent4.7
Excellent4.3
Customer Support
Good4.2
Good4.1
Security
Excellent4.4
Excellent4.5
Overall Rating
Excellent4.5
Good4.2

Value to Price

Mailchimp offers a comprehensive suite of marketing tools at a competitive price, making it a great value for small to medium-sized businesses. Its pricing structure is flexible, allowing users to choose plans that fit their budget and needs. Mailgun, on the other hand, provides excellent value for developers and businesses that require high-volume email sending. Its pay-as-you-go model is particularly appealing for those who need scalability without a hefty price tag. If you are looking for a cost-effective solution with robust features, Mailchimp might be the better choice.

Ease of Use

Mailchimp is renowned for its user-friendly interface, making it accessible even for those with limited technical skills. Its drag-and-drop editor and intuitive dashboard simplify the process of creating and managing email campaigns. Mailgun, while powerful, is more suited for developers who are comfortable with coding and API integrations. If ease of use is a priority for you, especially if you're not tech-savvy, Mailchimp is likely the better option.

Functionality

Mailchimp provides a wide range of functionalities, including email automation, audience segmentation, and detailed analytics. These features are designed to enhance marketing efforts and improve customer engagement. Mailgun excels in its email delivery capabilities, offering advanced tracking and analytics for high-volume sending. If your primary need is robust marketing functionalities, Mailchimp is the tool to consider.

Scalability

Mailgun shines in scalability, making it ideal for businesses that anticipate growth and need to send large volumes of emails. Its infrastructure is built to handle high traffic without compromising performance. Mailchimp also offers scalability, but its strength lies more in marketing features than sheer volume. If your business is rapidly growing and requires a scalable email solution, Mailgun is the better fit.

Integrations

Mailchimp offers a vast array of integrations with popular apps and services, enhancing its functionality and allowing seamless workflow integration. Mailgun also provides integrations, but they are more focused on technical applications. If you need a tool that integrates effortlessly with your existing marketing stack, Mailchimp is the superior choice.

Customer Support

Mailchimp provides robust customer support, including a comprehensive knowledge base, tutorials, and responsive support channels. Mailgun offers support as well, but it is more tailored to developers and technical users. If you value accessible and comprehensive customer support, Mailchimp is likely to meet your needs better.

Security

Both Mailchimp and Mailgun prioritize security, offering features like two-factor authentication and data encryption. Mailgun's focus on deliverability also includes security measures to ensure emails reach their intended recipients. If security is a top concern, both tools are reliable, but Mailgun's emphasis on deliverability might give it a slight edge.

Mailchimp vs Mailgun: A Detailed Breakdown of Key Features

FeaturesMailchimpMailgun
Email Automation
Excellent4.6
Excellent4.3
Audience Segmentation
Excellent4.5
Good4.2
API Integration
Excellent4.3
Excellent4.7
Analytics and Reporting
Excellent4.4
Excellent4.5
Template Design
Excellent4.7
Good4.0
Deliverability
Excellent4.3
Excellent4.6

Email Automation

Mailchimp excels in email automation, offering a user-friendly interface that allows you to set up automated campaigns with ease. Its drag-and-drop editor simplifies the process, making it accessible even for beginners. Mailgun, while offering automation, is more suited for developers who can leverage its API for custom solutions. If you're looking for a straightforward automation tool, Mailchimp is the better choice.

Audience Segmentation

Mailchimp provides robust audience segmentation features, allowing you to target specific groups with tailored messages. This is particularly useful for businesses looking to personalize their marketing efforts. Mailgun offers segmentation as well, but it's more technical and requires a deeper understanding of data. If you need easy-to-use segmentation tools, Mailchimp is the way to go.

API Integration

Mailgun stands out with its powerful API integration capabilities, making it a favorite among developers. It allows for seamless integration with various applications, providing flexibility and control. Mailchimp also offers API integration, but it's more focused on marketing tools. If you're a developer looking for robust API features, Mailgun is the better option.

Analytics and Reporting

Both Mailchimp and Mailgun offer comprehensive analytics and reporting features. Mailchimp provides detailed insights into campaign performance, helping marketers make data-driven decisions. Mailgun focuses on deliverability and tracking, offering advanced analytics for high-volume senders. If you need in-depth marketing analytics, Mailchimp is the tool to consider.

Template Design

Mailchimp offers a wide range of customizable templates, making it easy to create professional-looking emails. Its drag-and-drop editor allows for quick and easy design changes. Mailgun, while offering templates, is more focused on functionality than design. If you prioritize design flexibility, Mailchimp is the better choice.

Deliverability

Mailgun excels in deliverability, ensuring that emails reach their intended recipients. Its infrastructure is designed to handle high volumes, making it ideal for businesses with large mailing lists. Mailchimp also offers good deliverability, but Mailgun's focus on this aspect gives it an edge. If deliverability is your top priority, Mailgun is the tool to choose.

Pricing Comparison of Mailchimp and Mailgun

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Mailchimp and Mailgun. This comparison will highlight the best option for your email marketing needs.

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Mailchimp Pricing Plans

Free
For Small Businesses
$0

per month

Get Startedright_arrow
Free includes:
  • Maximum of 1,000 emails per month or 500 per day.
  • Access to forms and landing pages.
  • Includes Mailchimp branding on emails.
  • Limited reporting and analytics features.
Essentials
For Small Businesses
$13

per month

Try For Freeright_arrow
Essentials includes Free, plus:
  • Send up to 10 times the number of contacts.
  • A/B testing to optimize email campaigns.
  • Remove Mailchimp branding from emails.
  • Access to 3 audiences and 3 user seats.
Standard
For Growing Businesses
$20

per month

Try For Freeright_arrow
Standard includes Essentials, plus:
  • Enhanced automations for customer journeys.
  • Custom-coded email templates for branding.
  • Data-driven optimization tools for better results.
  • Access to 5 audiences and 5 user seats.
Premium
For Large Enterprises
$350

per month

Try For Freeright_arrow
Premium includes Standard, plus:
  • Priority phone support for immediate assistance.
  • Dedicated customer success manager.
  • Migration support for seamless transition.
  • Send up to 150,000 emails each month.
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Mailgun Pricing Plans

Free
For Testing and Trials
$0

per month

Get Startedright_arrow
Free plan includes:
  • Access to RESTful email APIs and SMTP relay.
  • Includes 1 custom sending domain for branding.
  • Provides tracking, analytics, and webhooks.
  • 1 day log retention for email activities.
Basic
For Small Businesses
$15

per month

Try For Freeright_arrow
Includes Free, plus:
  • Monthly email overage options for flexibility.
  • 5 inbound routes for better email management.
  • 1 day log retention for tracking email activities.
  • Email analytics and reporting for insights.
Foundation
For Growing Businesses
$35

per month

Try For Freeright_arrow
Includes Basic, plus:
  • 1,000 custom sending domains for extensive branding.
  • Email template builder and API for customization.
  • 5 days log retention for detailed tracking.
  • Full access to inbound routing for email management.
Scale
For Large Enterprises
$90

per month

Try For Freeright_arrow
Includes Foundation, plus:
  • SAML SSO for enhanced security and access control.
  • Dedicated IP pools for improved deliverability.
  • 30 days log retention for comprehensive tracking.
  • Live phone and chat support for immediate assistance.

Our Rating Methodology

We thoroughly test each email marketing tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Mailchimp or Mailgun: Which One Matches Your Business Needs?

Choose Mailchimp If You Need ...

  • User-friendly marketing platform

    If you are a beginner or small business owner looking for an easy-to-use marketing platform, Mailchimp is the ideal choice. Its intuitive interface and comprehensive tools make it accessible for users with limited technical skills.

  • Comprehensive marketing tools

    If you need a platform with a wide range of marketing tools, Mailchimp is the better option. Its features, including automation and segmentation, are designed to enhance marketing efforts and improve customer engagement.

Choose Mailgun If You Need ...

  • Powerful API for developers

    If you are a developer or business with complex email needs, Mailgun is the preferred choice. Its robust API allows for seamless integration and customization, making it ideal for tech-savvy users.

  • Scalable for high-volume sending

    If your business anticipates growth and requires a scalable email solution, Mailgun is the better fit. Its infrastructure is designed to handle high volumes, ensuring reliable performance as your business expands.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.