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Klaviyo vs Retainful (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 11, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.6

0

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Klaviyo

Klaviyo offers advanced email automation and comprehensive analytics, making it a top choice for businesses seeking to enhance their marketing strategies and drive sales.

  • Advanced email automation features
  • Comprehensive analytics tools
  • Wide range of integrations
  • Steep learning curve for beginners
  • Higher pricing for small businesses

Free plan?

Yes

Starting price

$45 per month
Excellent Value For Price
4.3

0

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Retainful

Retainful provides effective cart recovery and user-friendly features, making it an ideal choice for e-commerce businesses looking to boost sales and retain customers.

  • Effective cart recovery features
  • User-friendly interface
  • Affordable pricing for e-commerce
  • Limited advanced automation options
  • Focus on e-commerce limits versatility

Free plan?

Yes

Starting price

$19 per month

What is Klaviyo?

Klaviyo is a powerful email marketing platform designed to help businesses create personalized marketing campaigns. It offers advanced segmentation, automation, and analytics tools that enable users to target specific audiences effectively. With Klaviyo, you can easily integrate with e-commerce platforms, track customer behavior, and optimize your marketing strategies. This tool is ideal for businesses looking to enhance their customer engagement and drive sales through targeted email campaigns.

What is Retainful?

Retainful is an e-commerce marketing automation tool that focuses on cart recovery and customer retention. It helps businesses recover lost sales by sending automated cart recovery emails and offers referral programs to encourage repeat purchases. Retainful integrates seamlessly with popular e-commerce platforms, making it easy to set up and manage campaigns. This tool is perfect for businesses aiming to boost their sales and retain customers through effective marketing strategies.

Pros and Cons of Klaviyo vs Retainful

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Pros & Cons of Klaviyo

Advanced email automation
  • Klaviyo offers advanced email automation features that allow businesses to create complex workflows and personalized campaigns, enhancing customer engagement and driving sales.
Comprehensive analytics tools
  • Klaviyo provides detailed analytics and reporting tools that help businesses track the performance of their campaigns and make data-driven decisions.
Wide range of integrations
  • Klaviyo offers a wide range of integration options with popular e-commerce platforms, making it a versatile choice for businesses with diverse needs.
Steep learning curve
  • Klaviyo's extensive features may require a learning curve for beginners, making it less accessible for those new to email marketing.
Higher pricing
  • Klaviyo's pricing may be higher for small businesses, making it less affordable for those with limited budgets.
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Pros & Cons of Retainful

Effective cart recovery
  • Retainful offers effective cart recovery features that help businesses recover lost sales and boost revenue through automated emails and strategies.
User-friendly interface
  • Retainful's user-friendly interface makes it easy for businesses to set up and manage their marketing campaigns without extensive technical knowledge.
Affordable pricing
  • Retainful offers affordable pricing options for e-commerce businesses, making it an attractive choice for those with limited budgets.
Limited advanced automation
  • Retainful's automation options are more limited compared to Klaviyo, making it less suitable for businesses seeking advanced email marketing capabilities.
Focus on e-commerce
  • Retainful's focus on e-commerce limits its versatility, making it less suitable for businesses outside the e-commerce industry.

Klaviyo vs Retainful: At A Glance

Decision FactorKlaviyoRetainful
Value to Price
Excellent4.7
Excellent4.4
Ease of Use
Excellent4.5
Excellent4.6
Functionality
Excellent4.8
Excellent4.5
Scalability
Excellent4.6
Excellent4.3
Integrations
Excellent4.7
Excellent4.4
Customer Support
Excellent4.5
Good4.2
Security
Excellent4.6
Excellent4.3
Overall Rating
Excellent4.6
Excellent4.3

Value to Price

Klaviyo offers a robust set of features that justify its pricing, making it a great value for businesses looking to enhance their email marketing strategies. Retainful, while slightly more affordable, provides excellent value for e-commerce businesses focused on cart recovery and customer retention. If you prioritize advanced email marketing capabilities, Klaviyo is the better choice.

Ease of Use

Both Klaviyo and Retainful are user-friendly, but Retainful edges out slightly with its straightforward setup and intuitive interface. Klaviyo's extensive features may require a learning curve, but its user interface is still accessible. If ease of use is your top priority, Retainful might be the better option.

Functionality

Klaviyo excels in functionality with its advanced segmentation, automation, and analytics tools, making it ideal for businesses seeking comprehensive email marketing solutions. Retainful offers strong functionality for cart recovery and retention, but its features are more niche-focused. If you need a versatile marketing tool, Klaviyo is the superior choice.

Scalability

Klaviyo is highly scalable, accommodating businesses of all sizes with its robust infrastructure and extensive integrations. Retainful is also scalable but is more tailored to e-commerce businesses. If you anticipate significant growth and need a tool that can scale with you, Klaviyo is the better option.

Integrations

Klaviyo offers a wide range of integrations with popular e-commerce platforms, making it a versatile choice for businesses with diverse needs. Retainful also provides seamless integrations but is more focused on e-commerce platforms. If you require extensive integration options, Klaviyo is the better choice.

Customer Support

Klaviyo provides excellent customer support with various resources and responsive assistance. Retainful offers good support but may not be as comprehensive. If top-notch customer support is crucial for you, Klaviyo is the better option.

Security

Both Klaviyo and Retainful prioritize security, but Klaviyo's robust security measures and compliance with industry standards make it a more secure choice. If security is a top concern, Klaviyo is the better option.

Overall Rating

Klaviyo's comprehensive features, scalability, and excellent support make it a top choice for businesses seeking advanced email marketing solutions. Retainful is a strong contender for e-commerce businesses focused on cart recovery and retention. If you need a versatile marketing tool, Klaviyo is the superior choice.

Klaviyo vs Retainful: A Detailed Breakdown of Key Features

FeaturesKlaviyoRetainful
Email Automation
Excellent4.8
Excellent4.5
Segmentation
Excellent4.7
Excellent4.4
Analytics
Excellent4.6
Excellent4.3
Cart Recovery
Excellent4.5
Excellent4.7
Referral Programs
Excellent4.4
Excellent4.6
Integration Options
Excellent4.7
Excellent4.4

Email Automation

Klaviyo's email automation capabilities are top-notch, allowing you to create complex workflows and personalized campaigns with ease. Retainful also offers strong automation features, particularly for cart recovery emails. However, Klaviyo's advanced automation tools make it the better choice for businesses seeking comprehensive email marketing solutions.

Segmentation

Klaviyo excels in segmentation, enabling you to target specific audiences with precision. Retainful offers segmentation features as well, but they are more focused on e-commerce use cases. If you need advanced segmentation capabilities, Klaviyo is the superior option.

Analytics

Klaviyo provides detailed analytics and reporting tools that help you track the performance of your campaigns. Retainful offers analytics as well, but they are more focused on cart recovery metrics. If you require comprehensive analytics, Klaviyo is the better choice.

Cart Recovery

Retainful shines in cart recovery, offering automated emails and strategies to recover lost sales. Klaviyo also provides cart recovery features, but Retainful's focus on this area makes it the better choice for e-commerce businesses looking to boost sales.

Referral Programs

Retainful offers robust referral programs that encourage repeat purchases and customer retention. Klaviyo provides referral features as well, but Retainful's focus on this area makes it the better choice for businesses looking to enhance customer loyalty.

Integration Options

Klaviyo offers a wide range of integration options with popular e-commerce platforms, making it a versatile choice for businesses with diverse needs. Retainful also provides seamless integrations but is more focused on e-commerce platforms. If you require extensive integration options, Klaviyo is the better choice.

Pricing Comparison of Klaviyo and Retainful

We’ve compiled the pricing tables and highlighted the key features of both Klaviyo and Retainful to aid in your decision-making process. Let’s explore what each platform has to offer.

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Klaviyo Pricing Plans

Free
For Beginners
$0

per month

Get Startedright_arrow
Free includes:
  • Access to 150 free monthly SMS/MMS credits.
  • Includes applicable SMS carrier fees.
  • Email support available for the first 60 days.
  • Utilize built-in forms and pop-ups for engagement.
Email
For Small Businesses
$45

per month

Try For Freeright_arrow
Email includes Free, plus:
  • Mobile push notifications to enhance engagement.
  • 150 free monthly SMS/MMS credits included.
  • Email and chat support for assistance.
  • Personalized product recommendations for targeted marketing.
Email and SMS
For Growing Enterprises
$60

per month

Try For Freeright_arrow
Email and SMS includes Email, plus:
  • Includes applicable SMS carrier fees for seamless communication.
  • Access to detailed customer profiles for better targeting.
  • Automated A/B testing for optimized campaigns.
  • Precise multichannel attribution for accurate insights.
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Retainful Pricing Plans

Free
For startups exploring email
$0

per month

Get Startedright_arrow
Free includes:
  • 1 automation workflow to streamline email processes.
  • Abandoned cart recovery to regain lost sales.
  • Unlimited email campaigns for consistent customer engagement.
  • 1 active sign-up form to capture leads efficiently.
Starter
For businesses accelerating growth
$19

per month

Try For Freeright_arrow
Starter includes Free, plus:
  • 25 automation workflows to enhance marketing efficiency.
  • 10 active sign-up forms for diverse lead capture.
  • No Retainful branding for professional appearance.
  • 2 user access for collaborative efforts.
Growth
For businesses wanting to grow
$49

per month

Try For Freeright_arrow
Growth includes Starter, plus:
  • 5,000 contacts to manage a larger audience.
  • 25 active sign-up forms for maximum lead capture.
  • 5 user access for team collaboration.
  • White glove onboarding for seamless setup.

Our Rating Methodology

We thoroughly evaluate each marketing automation tool, focusing on key factors like functionality, scalability, and customer support. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations fit your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Klaviyo or Retainful: Which One Matches Your Business Needs?

Choose Klaviyo If You Need ...

  • Advanced email marketing features

    If you are a business looking for a comprehensive email marketing solution with advanced automation, segmentation, and analytics capabilities, Klaviyo is the ideal choice. Its robust features make it perfect for enhancing customer engagement and driving sales.

  • Wide range of integrations

    If you need a marketing tool that offers a wide range of integration options with popular e-commerce platforms, Klaviyo is the better choice. Its versatility makes it suitable for businesses with diverse needs and requirements.

Choose Retainful If You Need ...

  • Effective cart recovery

    If you are an e-commerce business focused on recovering lost sales and boosting revenue through automated cart recovery emails, Retainful is the ideal choice. Its specialized features make it perfect for enhancing customer retention.

  • User-friendly interface

    If you are looking for a marketing tool with a user-friendly interface that is easy to set up and manage, Retainful is the better option. Its intuitive design makes it accessible for businesses without extensive technical knowledge.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.