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Klaviyo vs Mailgun (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Klaviyo

Klaviyo empowers businesses with advanced email marketing tools, offering segmentation, automation, and analytics. Its user-friendly interface and comprehensive features make it a top choice for marketers.

  • Advanced segmentation capabilities
  • User-friendly interface
  • Comprehensive analytics
  • Higher pricing for small businesses
  • Requires learning curve

Free plan?

Yes

Starting price

$45 per month
Good Value For Price
4.1

0

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Mailgun

Mailgun provides a robust email delivery service with a powerful API, high deliverability rates, and excellent email validation. It's ideal for developers and businesses needing reliable email infrastructure.

  • Powerful API for developers
  • High deliverability rates
  • Excellent email validation
  • Requires technical expertise
  • Limited marketing features

Free plan?

Yes

Starting price

$15 per month

What is Klaviyo?

Klaviyo is a powerful email marketing platform designed to help businesses create personalized and targeted email campaigns. It offers advanced segmentation, automation, and analytics tools that enable users to deliver the right message to the right audience at the right time. With Klaviyo, you can easily integrate with e-commerce platforms, track customer behavior, and optimize your marketing strategies for better engagement and conversion rates. Whether you're a small business or a large enterprise, Klaviyo provides the tools you need to build strong customer relationships and drive revenue growth.

What is Mailgun?

Mailgun is a robust email delivery service that specializes in sending, receiving, and tracking emails. It provides developers with a powerful API to integrate email capabilities into their applications, ensuring reliable and scalable email communication. Mailgun's features include email validation, detailed analytics, and advanced routing options, making it an ideal choice for businesses that require high-volume email sending and precise deliverability. Whether you're managing transactional emails or marketing campaigns, Mailgun offers the tools and flexibility to enhance your email infrastructure and improve customer engagement.

Pros and Cons of Klaviyo vs Mailgun

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Pros & Cons of Klaviyo

Advanced segmentation capabilities
  • Klaviyo offers advanced segmentation features that allow you to target specific customer groups with precision. This capability is invaluable for creating personalized marketing campaigns that resonate with your audience.
User-friendly interface
  • Klaviyo's interface is designed with marketers in mind, making it easy to navigate and use. Even if you're new to email marketing, you'll find it intuitive and straightforward to create and manage campaigns.
Comprehensive analytics
  • Klaviyo provides detailed analytics that give you insights into your campaign performance and customer behavior. This data is crucial for optimizing your marketing strategies and achieving better results.
Higher pricing for small businesses
  • Klaviyo's pricing can be a bit steep for small businesses, especially those with limited budgets. It's important to weigh the cost against the value of the features you need.
Requires learning curve
  • While Klaviyo is user-friendly, it does have a learning curve, especially if you're new to email marketing. Investing time in learning the platform will pay off in the long run.
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Pros & Cons of Mailgun

Powerful API for developers
  • Mailgun's API is a standout feature, providing developers with the tools they need to integrate email capabilities into their applications seamlessly. It's a great choice for tech-savvy users.
High deliverability rates
  • Mailgun is known for its high deliverability rates, ensuring that your emails reach their intended recipients. This reliability is crucial for maintaining effective communication with your audience.
Excellent email validation
  • Mailgun offers top-notch email validation services, helping you maintain a clean and accurate email list. This feature is essential for improving deliverability and engagement rates.
Requires technical expertise
  • Mailgun's features are powerful but require technical expertise to fully utilize. If you're not comfortable with coding or technical setups, you may find it challenging to use.
Limited marketing features
  • While Mailgun excels in email delivery, it lacks some of the advanced marketing features that platforms like Klaviyo offer. If you're looking for a comprehensive marketing solution, you may need additional tools.

Klaviyo vs Mailgun: At A Glance

Decision FactorKlaviyoMailgun
Value to Price
Excellent4.5
Good4.2
Ease of Use
Good4.2
Good4.0
Functionality
Excellent4.4
Excellent4.3
Scalability
Excellent4.3
Excellent4.4
Integrations
Excellent4.4
Good4.1
Customer Support
Good4.2
Good4.0
Security
Excellent4.3
Good4.2
Overall Rating
Excellent4.3
Good4.1

Value to Price

Klaviyo offers a comprehensive suite of features that justify its pricing, making it a great value for businesses looking to enhance their email marketing efforts. Mailgun, while slightly more affordable, provides excellent value for high-volume email sending. If you're focused on maximizing features for your investment, Klaviyo is the better choice.

Ease of Use

Klaviyo's user-friendly interface makes it easy for marketers to create and manage campaigns without technical expertise. Mailgun, on the other hand, requires some technical knowledge to fully utilize its API capabilities. If you prefer a straightforward platform, Klaviyo is the way to go.

Functionality

Klaviyo excels in providing advanced segmentation and automation features, allowing for highly personalized email campaigns. Mailgun offers robust email delivery and tracking capabilities, making it ideal for developers. If you need advanced marketing functionalities, Klaviyo is the superior option.

Scalability

Both Klaviyo and Mailgun are highly scalable, accommodating businesses of all sizes. However, Mailgun's infrastructure is particularly suited for handling large volumes of emails efficiently. If scalability is your primary concern, Mailgun is a strong contender.

Integrations

Klaviyo integrates seamlessly with popular e-commerce platforms, enhancing its marketing capabilities. Mailgun offers integrations through its API, but requires more technical setup. If you need easy integrations with e-commerce tools, Klaviyo is the better choice.

Customer Support

Klaviyo provides responsive customer support, ensuring users can resolve issues quickly. Mailgun's support is reliable but may not be as prompt. If customer support is a priority, Klaviyo offers a more reassuring experience.

Security

Both Klaviyo and Mailgun prioritize security, offering robust measures to protect user data. Klaviyo's security features are comprehensive, while Mailgun focuses on secure email delivery. If security is a top concern, both tools are reliable, but Klaviyo offers a slight edge.

Overall Rating

Klaviyo's overall rating reflects its strong performance across various dimensions, making it a top choice for email marketing. Mailgun, while slightly lower in rating, remains a solid option for email delivery needs. If you're seeking a well-rounded email marketing solution, Klaviyo stands out.

Klaviyo vs Mailgun: A Detailed Breakdown of Key Features

FeaturesKlaviyoMailgun
Email Automation
Excellent4.5
Good4.2
Segmentation
Excellent4.6
Good4.1
Analytics
Excellent4.4
Excellent4.3
API Access
Excellent4.3
Excellent4.5
Email Validation
Good4.2
Excellent4.4
Deliverability
Excellent4.3
Excellent4.5

Email Automation

Klaviyo's email automation capabilities are top-notch, allowing you to create complex workflows with ease. Its intuitive interface makes setting up automated campaigns a breeze. Mailgun, while offering automation, requires more technical setup. If you value user-friendly automation, Klaviyo is the better choice.

Segmentation

Klaviyo excels in segmentation, offering advanced options to target specific customer groups. This feature is crucial for personalized marketing. Mailgun provides basic segmentation, but Klaviyo's depth makes it superior for marketers seeking detailed audience targeting.

Analytics

Klaviyo provides comprehensive analytics, offering insights into campaign performance and customer behavior. Mailgun's analytics are robust but more focused on email delivery metrics. If you need detailed marketing analytics, Klaviyo is the better option.

API Access

Mailgun shines with its powerful API, allowing developers to integrate email capabilities seamlessly. Klaviyo offers API access but is more focused on marketing features. If API flexibility is your priority, Mailgun is the ideal choice.

Email Validation

Mailgun offers excellent email validation services, ensuring your emails reach valid addresses. Klaviyo provides validation but is more focused on marketing features. If email validation is crucial, Mailgun is the better option.

Deliverability

Mailgun is renowned for its high deliverability rates, making it a reliable choice for ensuring emails reach inboxes. Klaviyo also offers good deliverability but focuses more on marketing features. If deliverability is your main concern, Mailgun is the superior choice.

Pricing Comparison of Klaviyo and Mailgun

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Klaviyo and Mailgun. This comparison will highlight the best option for your email marketing needs.

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Klaviyo Pricing Plans

Free
For Beginners
$0

per month

Get Startedright_arrow
Free includes:
  • Access to 150 free monthly SMS/MMS credits.
  • Includes applicable SMS carrier fees.
  • Email support available for the first 60 days.
  • Utilize built-in forms and pop-ups for engagement.
Email
For Small Businesses
$45

per month

Try For Freeright_arrow
Email includes Free, plus:
  • Mobile push notifications to enhance engagement.
  • 150 free monthly SMS/MMS credits included.
  • Email and chat support for assistance.
  • Personalized product recommendations for targeted marketing.
Email and SMS
For Growing Enterprises
$60

per month

Try For Freeright_arrow
Email and SMS includes Email, plus:
  • Includes applicable SMS carrier fees for seamless communication.
  • Access to detailed customer profiles for better targeting.
  • Automated A/B testing for optimized campaigns.
  • Precise multichannel attribution for accurate insights.
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Mailgun Pricing Plans

Free
For Testing and Trials
$0

per month

Get Startedright_arrow
Free plan includes:
  • Access to RESTful email APIs and SMTP relay.
  • Includes 1 custom sending domain for branding.
  • Provides tracking, analytics, and webhooks.
  • 1 day log retention for email activities.
Basic
For Small Businesses
$15

per month

Try For Freeright_arrow
Includes Free, plus:
  • Monthly email overage options for flexibility.
  • 5 inbound routes for better email management.
  • 1 day log retention for tracking email activities.
  • Email analytics and reporting for insights.
Foundation
For Growing Businesses
$35

per month

Try For Freeright_arrow
Includes Basic, plus:
  • 1,000 custom sending domains for extensive branding.
  • Email template builder and API for customization.
  • 5 days log retention for detailed tracking.
  • Full access to inbound routing for email management.
Scale
For Large Enterprises
$90

per month

Try For Freeright_arrow
Includes Foundation, plus:
  • SAML SSO for enhanced security and access control.
  • Dedicated IP pools for improved deliverability.
  • 30 days log retention for comprehensive tracking.
  • Live phone and chat support for immediate assistance.

Our Rating Methodology

We thoroughly evaluate each email marketing tool, focusing on key factors like functionality, scalability, and customer support. By analyzing user reviews and conducting hands-on testing, we ensure our recommendations are accurate and reliable. Each factor is weighted to provide a final score, helping you choose the best tool for your needs.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Klaviyo or Mailgun: Which One Matches Your Business Needs?

Choose Klaviyo If You Need ...

  • Advanced marketing features

    If you need a platform with advanced marketing features like segmentation and automation, Klaviyo is the ideal choice. Its comprehensive tools allow you to create personalized campaigns that drive engagement and conversions.

  • User-friendly interface

    If you prefer a user-friendly interface that makes it easy to create and manage email campaigns, Klaviyo is the better option. Its intuitive design ensures a smooth experience for marketers of all levels.

Choose Mailgun If You Need ...

  • Reliable email delivery

    If you require a service with reliable email delivery and high deliverability rates, Mailgun is the superior choice. Its robust infrastructure ensures your emails reach their intended recipients consistently.

  • Developer-friendly API

    If you need a developer-friendly API for integrating email capabilities into your applications, Mailgun is the best option. Its powerful API provides the flexibility and control developers need.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.