Kintone vs Smartsheet (2024 Comparison)
Kintone offers a user-friendly platform for creating custom applications without coding. Its flexibility and excellent customer support make it an ideal choice for small to medium-sized businesses.
- Highly customizable app building.
- User-friendly interface.
- Excellent customer support.
- Limited advanced project management.
- Fewer integrations than competitors.
Free plan?
NoStarting price
$24 per month per user
Smartsheet provides comprehensive project management tools and advanced automation features. Its wide range of integrations makes it a versatile option for businesses with diverse toolsets.
- Comprehensive project management tools.
- Advanced automation features.
- Wide range of integrations.
- Higher learning curve.
- More expensive than some alternatives.
Free plan?
NoStarting price
$9 per month per userWhat is Kintone?
Kintone is a versatile platform that allows businesses to create custom applications without any coding knowledge. It helps streamline workflows by providing a centralized hub for data management, collaboration, and task automation. With Kintone, you can easily build apps tailored to your specific needs, whether it's for project management, CRM, or inventory tracking. This flexibility empowers teams to work more efficiently, reducing the time spent on manual processes and improving overall productivity.
What is Smartsheet?
Smartsheet is a powerful work management and automation tool that helps teams collaborate effectively and manage projects with ease. It offers a familiar spreadsheet-like interface, making it easy for users to plan, track, and automate workflows. Smartsheet's robust features, such as Gantt charts, dashboards, and integrations with popular apps, enable teams to stay organized and make data-driven decisions. It's an ideal solution for businesses looking to enhance productivity and streamline operations.
Pros and Cons of Kintone vs Smartsheet
Pros & Cons of Kintone
- Kintone allows users to create custom applications tailored to their specific needs without any coding. This flexibility is ideal for businesses with unique requirements, enabling them to design solutions that fit their processes perfectly.
- Kintone's intuitive interface makes it easy for users to navigate and create applications, even with little technical expertise. This ease of use is particularly beneficial for small businesses and teams looking to streamline their workflows.
- Kintone is known for its responsive and helpful customer support, providing users with the resources they need to get the most out of the platform. This personalized approach is especially valuable for smaller businesses.
- While Kintone offers basic project management capabilities, it may not provide the same depth of features as more specialized tools like Smartsheet. This limitation could be a drawback for teams managing complex projects.
- Kintone offers a range of integrations, but it may not have as many options as some competitors. This could be a limitation for businesses relying on a diverse set of tools and needing seamless connectivity.
Pros & Cons of Smartsheet
- Smartsheet offers a wide range of project management features, including Gantt charts, dashboards, and task automation. These tools make it an ideal choice for teams managing complex projects and needing advanced capabilities.
- Smartsheet provides powerful automation capabilities, allowing users to streamline workflows and reduce manual tasks. This feature is particularly beneficial for businesses looking to improve efficiency and productivity.
- Smartsheet offers an extensive list of integrations with popular tools, making it a versatile option for businesses with diverse toolsets. This connectivity ensures seamless collaboration and data sharing across platforms.
- Smartsheet's comprehensive features may require a learning curve for new users, especially those unfamiliar with project management tools. This could be a drawback for teams looking for a more straightforward solution.
- While Smartsheet offers a robust set of features, its pricing may be higher than some alternatives. This could be a consideration for businesses with limited budgets or those looking for more cost-effective solutions.
Kintone vs Smartsheet: At A Glance
Value to Price
Kintone offers a competitive pricing model that provides excellent value for businesses looking to create custom applications without coding. Its flexibility and ease of use make it a cost-effective solution for small to medium-sized enterprises. On the other hand, Smartsheet, while slightly more expensive, offers a robust set of features that justify its price, especially for larger organizations needing advanced project management capabilities. If you're a small business, Kintone might be the better choice for its affordability.
Ease of Use
Kintone is designed with simplicity in mind, allowing users to create custom apps with minimal effort. Its intuitive interface makes it accessible to users with little technical expertise. Smartsheet, while also user-friendly, offers a more complex set of features that may require a learning curve for new users. However, once mastered, it provides powerful tools for managing complex projects. If ease of use is your priority, Kintone is the way to go.
Functionality
Kintone excels in providing customizable solutions for various business needs, from CRM to project management. Its flexibility allows users to tailor applications to their specific requirements. Smartsheet, however, offers a more comprehensive suite of project management tools, including Gantt charts and dashboards, making it ideal for teams managing large-scale projects. If you need advanced project management features, Smartsheet is the better option.
Scalability
Kintone is well-suited for small to medium-sized businesses, offering scalable solutions that grow with your organization. Its cloud-based platform ensures that you can easily add new users and applications as needed. Smartsheet, with its enterprise-level features, is designed to handle the demands of larger organizations, making it a more scalable option for businesses expecting significant growth. If scalability is a concern, Smartsheet is the better choice.
Integrations
Kintone offers a wide range of integrations with popular tools, allowing users to connect their applications seamlessly. Its open API also enables custom integrations for more specific needs. Smartsheet, however, provides a more extensive list of integrations, including with major enterprise software, making it a more versatile option for businesses with diverse toolsets. If integrations are crucial, Smartsheet is the superior choice.
Customer Support
Kintone is known for its responsive customer support, offering various resources to help users get the most out of their platform. Smartsheet also provides excellent support, with a dedicated team available to assist users with any issues. Both platforms offer comprehensive support, but Kintone's personalized approach may be more appealing to smaller businesses. If personalized support is important, Kintone is the better option.
Security
Kintone prioritizes security, offering robust measures to protect user data, including encryption and access controls. Smartsheet also provides strong security features, with compliance to industry standards and regular audits. Both platforms ensure data protection, but Smartsheet's enterprise-level security may be more suitable for larger organizations. If security is a top priority, Smartsheet is the better choice.
Overall Rating
Kintone is a versatile and affordable solution for businesses looking to create custom applications without coding. Its ease of use and flexibility make it an excellent choice for small to medium-sized enterprises. Smartsheet, with its comprehensive project management features and scalability, is ideal for larger organizations needing advanced tools. If you're a small business, Kintone is the better option, while Smartsheet is more suited for larger enterprises.
Kintone vs Smartsheet: A Detailed Breakdown of Key Features
Custom App Building
Kintone shines in custom app building, allowing users to create tailored applications without any coding. This feature is particularly beneficial for businesses with unique needs, as it enables them to design solutions that fit their specific requirements. Smartsheet, while offering some customization options, is more focused on project management and may not provide the same level of flexibility in app building. If you need highly customizable applications, Kintone is the better choice.
Project Management
Smartsheet excels in project management, offering a comprehensive suite of tools such as Gantt charts, dashboards, and task automation. These features make it an ideal choice for teams managing complex projects. Kintone, while providing basic project management capabilities, is more focused on custom app building and may not offer the same depth of project management tools. If advanced project management is your priority, Smartsheet is the superior option.
Collaboration Tools
Both Kintone and Smartsheet offer robust collaboration tools, enabling teams to work together effectively. Kintone provides a centralized platform for data sharing and communication, making it easy for teams to stay connected. Smartsheet, with its spreadsheet-like interface, offers a familiar environment for collaboration, along with advanced features like real-time updates and notifications. If collaboration is key, Smartsheet's advanced tools make it the better choice.
Automation
Automation is a strong suit for both Kintone and Smartsheet, helping users streamline workflows and reduce manual tasks. Kintone offers automation features that can be easily customized to fit specific business processes. Smartsheet, on the other hand, provides more advanced automation capabilities, including workflow automation and integration with other tools. If you need powerful automation features, Smartsheet is the better option.
Reporting
Smartsheet offers advanced reporting features, allowing users to create detailed reports and dashboards for data analysis. This makes it an excellent choice for businesses that rely on data-driven decision-making. Kintone, while providing basic reporting capabilities, may not offer the same level of detail and customization as Smartsheet. If reporting is crucial to your operations, Smartsheet's advanced features make it the superior choice.
Mobile Access
Both Kintone and Smartsheet offer mobile access, enabling users to manage their work on the go. Kintone's mobile app provides a user-friendly interface for accessing applications and data, while Smartsheet's app offers a similar experience with additional features like real-time updates and notifications. If mobile access is important, Smartsheet's advanced mobile features make it the better choice.
Pricing Comparison of Kintone and Smartsheet
To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Kintone and Smartsheet. This comparison will highlight the best option for managing your projects and workflows.
Kintone Pricing Plans
- Enhanced process management to streamline workflows.
- Collaboration suite for team communication and coordination.
- Productivity enhancement suite to boost efficiency.
- Open API connectivity for seamless integration.
Smartsheet Pricing Plans
- Gantt, grid, board, and calendar view for versatile project management.
- Rich formulas to enhance data analysis and reporting.
- Unlimited sheets, forms, and reports for comprehensive data management.
- 250 automations per month to streamline workflows.
- Timeline view for detailed project tracking.
- Team workload tracking to optimize resource allocation.
- Admin capabilities for enhanced control and management.
- Unlimited automations for efficient process management.
- SAML-based SSO for secure access management.
- WorkApps for custom application development.
- Work Insights for comprehensive data analysis.
- Unlimited attachment storage for extensive data handling.
- Dynamic View for secure request management.
- Data Shuttle for seamless data integration.
- Salesforce and Jira connectors for enhanced integration.
- Premium Support for prioritized assistance.
Our Rating Methodology
We thoroughly evaluate each project management tool, focusing on key aspects like functionality, ease of use, and scalability. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.
Kintone or Smartsheet: Which One Matches Your Business Needs?
Choose Kintone If You Need ...
- Custom app building needs
If you need a platform that allows you to create custom applications tailored to your specific business needs, Kintone is the ideal choice. Its flexibility and ease of use make it perfect for businesses with unique requirements.
- User-friendly interface
If you are a beginner or small business owner looking for an easy-to-use platform, Kintone's intuitive interface makes it accessible to users with little technical expertise, streamlining workflows and improving productivity.
Choose Smartsheet If You Need ...
- Advanced project management
If you require comprehensive project management tools, Smartsheet is the superior option. Its robust features, including Gantt charts and dashboards, make it ideal for teams managing complex projects and needing advanced capabilities.
- Wide range of integrations
If your business relies on a diverse set of tools, Smartsheet's extensive list of integrations ensures seamless connectivity and collaboration across platforms, making it a versatile choice for businesses with diverse toolsets.
Frequently Asked Questions
What are the main differences between Kintone and Smartsheet?
Which tool is more user-friendly, Kintone or Smartsheet?
Which tool offers better project management features?
How do Kintone and Smartsheet compare in terms of integrations?
Which tool provides better customer support?
Which tool is more cost-effective, Kintone or Smartsheet?
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.
