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Keap vs Salesloft (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 08, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.3

0

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Keap

Keap offers a comprehensive CRM solution with user-friendly features and excellent customer support. It's ideal for small businesses looking to streamline their operations and enhance customer relationships.

  • Comprehensive CRM features
  • User-friendly interface
  • Excellent customer support
  • Limited advanced sales tools
  • Higher learning curve

Free plan?

No

Starting price

$249 per month
Excellent Value For Price
4.5

0

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Salesloft

Salesloft provides advanced sales engagement tools that boost productivity and streamline sales processes. Its robust analytics and seamless integrations make it a top choice for sales teams.

  • Advanced sales engagement
  • Robust analytics
  • Seamless integrations
  • Higher price point
  • Complex setup process

Free plan?

No

Starting price

Contact sales

What is Keap?

Keap is a comprehensive CRM and marketing automation tool designed to help small businesses streamline their operations. It offers features like contact management, email marketing, and sales automation, making it easier for businesses to manage customer relationships and grow their sales. With Keap, you can automate repetitive tasks, track customer interactions, and nurture leads effectively. This tool is particularly beneficial for entrepreneurs and small business owners who need an all-in-one solution to manage their business processes efficiently.

What is Salesloft?

Salesloft is a leading sales engagement platform that empowers sales teams to improve their communication and close deals faster. It provides tools for managing sales cadences, tracking customer interactions, and analyzing sales performance. Salesloft helps sales professionals streamline their workflows, ensuring they can focus on building relationships and closing deals. This platform is ideal for sales teams looking to enhance their productivity and achieve better sales outcomes through data-driven insights and automation.

Pros and Cons of Keap vs Salesloft

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Pros & Cons of Keap

Comprehensive CRM features
  • Keap offers a wide range of CRM features that help small businesses manage customer relationships effectively. Its all-in-one solution includes contact management, email marketing, and sales automation, making it a valuable tool for entrepreneurs.
User-friendly interface
  • Keap is designed with ease of use in mind, providing an intuitive interface that simplifies CRM and marketing tasks. Even users with limited technical skills can navigate the platform with ease, making it accessible to all.
Excellent customer support
  • Keap is known for its outstanding customer support, offering resources and assistance to help users get the most out of the platform. Its dedicated support team ensures that users receive timely and effective help when needed.
Limited advanced sales tools
  • While Keap offers a comprehensive suite of CRM features, it may lack some of the advanced sales tools that larger sales teams require. Businesses with complex sales processes may need to supplement Keap with additional tools.
Higher learning curve
  • Keap's extensive features may present a learning curve for new users, particularly those unfamiliar with CRM and marketing automation tools. However, its user-friendly interface and support resources help mitigate this challenge.
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Pros & Cons of Salesloft

Advanced sales engagement
  • Salesloft excels in sales engagement, providing tools that enhance communication and streamline sales processes. Its advanced features help sales teams improve their productivity and close deals faster.
Robust analytics
  • Salesloft offers powerful analytics tools that provide detailed insights into sales activities and outcomes. Its data-driven approach helps sales teams make informed decisions and optimize their strategies for better results.
Seamless integrations
  • Salesloft integrates seamlessly with a variety of sales and communication tools, enhancing its functionality and allowing users to connect their favorite applications. Its robust integration capabilities make it a versatile choice for sales teams.
Higher price point
  • Salesloft's advanced features come at a higher price point, which may be a consideration for small businesses with limited budgets. However, its value in enhancing sales engagement justifies the investment for many sales teams.
Complex setup process
  • Salesloft's setup process can be complex, particularly for new users unfamiliar with sales engagement platforms. However, its comprehensive support resources and training materials help users navigate the setup process effectively.

Keap vs Salesloft: At A Glance

Decision FactorKeapSalesloft
Value to Price
Good4.2
Excellent4.4
Ease of Use
Excellent4.3
Excellent4.5
Functionality
Excellent4.4
Excellent4.6
Scalability
Good4.1
Excellent4.5
Integrations
Good4.0
Excellent4.3
Customer Support
Excellent4.5
Excellent4.4
Security
Excellent4.3
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Keap offers a comprehensive suite of features at a competitive price, making it a great value for small businesses. Its pricing structure is straightforward, allowing users to choose a plan that fits their needs without hidden costs. Salesloft, on the other hand, provides advanced sales engagement tools that justify its higher price point. If you're looking for a cost-effective solution with robust features, Keap is a solid choice.

Ease of Use

Keap is designed with small business owners in mind, offering an intuitive interface that simplifies CRM and marketing tasks. Its user-friendly design ensures that even those with limited technical skills can navigate the platform with ease. Salesloft also boasts a user-friendly interface, but its advanced features may require a learning curve for new users. If ease of use is a priority, Keap is the better option.

Functionality

Keap provides a wide range of functionalities, including CRM, email marketing, and sales automation, making it an all-in-one solution for small businesses. Salesloft excels in sales engagement, offering tools that enhance communication and streamline sales processes. If you're seeking a tool with comprehensive CRM and marketing capabilities, Keap is the way to go.

Scalability

Keap is ideal for small to medium-sized businesses, offering scalable solutions that grow with your business. Its flexible plans allow you to upgrade as your needs evolve. Salesloft is designed for larger sales teams, providing scalability that supports growing sales operations. If scalability is a key consideration, Salesloft is the better choice.

Integrations

Keap integrates with a variety of third-party applications, enhancing its functionality and allowing users to connect their favorite tools. Salesloft also offers robust integration capabilities, particularly with sales and communication tools. If seamless integration with existing tools is important, Salesloft has the edge.

Customer Support

Keap is known for its excellent customer support, offering resources and assistance to help users get the most out of the platform. Salesloft also provides strong customer support, with dedicated resources for sales teams. If top-notch customer support is a priority, Keap is a reliable choice.

Security

Keap prioritizes security, implementing measures to protect user data and ensure privacy. Salesloft also emphasizes security, with features that safeguard sensitive sales information. If security is a major concern, both tools offer reliable protection, but Salesloft's focus on sales data security gives it a slight advantage.

Keap vs Salesloft: A Detailed Breakdown of Key Features

FeaturesKeapSalesloft
Contact Management
Excellent4.5
Excellent4.3
Email Marketing
Excellent4.4
Good4.2
Sales Automation
Excellent4.3
Excellent4.6
Lead Scoring
Good4.2
Excellent4.5
Reporting and Analytics
Good4.1
Excellent4.4
Mobile Access
Excellent4.3
Good4.2

Contact Management

Keap excels in contact management, offering a user-friendly interface that allows you to organize and track customer interactions effortlessly. Its robust features enable you to segment contacts, automate follow-ups, and nurture leads effectively. Salesloft also provides strong contact management capabilities, but its focus is more on sales engagement rather than comprehensive CRM functionalities. If you're looking for a tool that prioritizes contact management, Keap is the better choice.

Email Marketing

Keap offers powerful email marketing tools that allow you to create, send, and track email campaigns with ease. Its automation features enable you to set up personalized email sequences, ensuring timely communication with your audience. Salesloft, while offering email capabilities, is more focused on sales cadences and engagement. If email marketing is a key component of your strategy, Keap provides a more comprehensive solution.

Sales Automation

Keap provides sales automation features that streamline your sales processes, from lead capture to conversion. Its automation tools help you manage tasks, track sales activities, and close deals efficiently. Salesloft, however, is a leader in sales automation, offering advanced tools that enhance sales engagement and productivity. If sales automation is your primary focus, Salesloft is the superior choice.

Lead Scoring

Keap offers lead scoring capabilities that help you prioritize leads based on their engagement and potential value. Its intuitive scoring system allows you to focus on high-quality leads, improving your conversion rates. Salesloft also provides lead scoring features, with a strong emphasis on sales engagement and pipeline management. If lead scoring is crucial to your sales strategy, Salesloft offers more advanced options.

Reporting and Analytics

Keap provides reporting and analytics tools that give you insights into your marketing and sales performance. Its customizable reports allow you to track key metrics and make data-driven decisions. Salesloft offers robust analytics features, particularly for sales teams, providing detailed insights into sales activities and outcomes. If comprehensive reporting is important to you, Salesloft has the edge.

Mobile Access

Keap offers mobile access, allowing you to manage your business on the go. Its mobile app provides essential features, ensuring you stay connected with your customers and sales activities. Salesloft also offers mobile access, with a focus on sales engagement and communication. If mobile access is a priority, both tools offer reliable solutions, but Keap's comprehensive CRM features make it more versatile.

Pricing Comparison of Keap and Salesloft

We’ve compiled the pricing tables and highlighted the key features of both Keap and Salesloft to aid in your decision-making process. Let’s explore what each platform has to offer.

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Keap Pricing Plans

Keap Plan
For Small Businesses
$249

per month

Try For Freeright_arrow
Keap Plan includes:
  • Manage all client activity, data, and communications in one place.
  • Create and connect multiple landing pages for better lead conversion.
  • Send broadcast and 1:1 emails with modern templates.
  • Track and manage leads as they move through the sales funnel.
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Salesloft Pricing Plans

Salesloft Essentials
For Small Businesses
Contact sales
Request Pricingright_arrow
Salesloft Essentials includes:
  • Engagement analytics to track and improve customer interactions.
  • Pipeline performance insights for better sales forecasting.
  • Tailored rep insight to enhance individual sales performance.
  • Team trends analysis for improved team collaboration and results.
Salesloft Advanced
For Sales Teams
Contact sales
Request Pricingright_arrow
Includes Salesloft Essentials, plus:
  • Call recording and transcription for better sales call analysis.
  • Integrated analytics into seller workflow for data-driven decisions.
  • Deal intelligence for smarter sales strategies and execution.
  • Pipeline visibility from prospecting to conversion for full control.
Salesloft Premier
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Salesloft Advanced, plus:
  • Submission features for streamlined sales reporting.
  • AI-driven next actions for proactive sales management.
  • Enhanced tools for generating predictable quarterly revenue.
  • Comprehensive orchestration platform for end-to-end sales management.

Our Rating Methodology

We thoroughly test each sales engagement platform, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Keap or Salesloft: Which One Matches Your Business Needs?

Choose Keap If You Need ...

  • Comprehensive CRM solution

    If you are a small business owner looking for a comprehensive CRM solution that offers contact management, email marketing, and sales automation, Keap is the ideal choice. Its user-friendly interface and excellent customer support make it a valuable tool for managing customer relationships and growing your business.

  • User-friendly interface

    If you prioritize ease of use and want a CRM platform that is easy to navigate, Keap is the better option. Its intuitive design ensures that even users with limited technical skills can manage their business processes effectively, making it accessible to all.

Choose Salesloft If You Need ...

  • Advanced sales engagement

    If you are part of a sales team looking for advanced sales engagement tools that enhance communication and streamline sales processes, Salesloft is the superior choice. Its robust analytics and seamless integrations make it a top choice for sales professionals.

  • Robust analytics

    If you need detailed insights into your sales activities and outcomes, Salesloft offers powerful analytics tools that provide data-driven insights. Its comprehensive reporting features help sales teams make informed decisions and optimize their strategies for better results.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.