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Keap vs Bonsai (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 07, 2025

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Excellent Value For Price
4.3

0

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Keap

Keap offers a comprehensive CRM and marketing automation solution, ideal for small businesses looking to streamline operations. With robust email marketing tools and scalability, it's a powerful choice for growing businesses.

  • Comprehensive CRM features
  • Robust email marketing tools
  • Scalable for growing businesses
  • Steep learning curve
  • Higher cost for small teams

Free plan?

No

Starting price

$249 per month
Excellent Value For Price
4.5

0

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Bonsai

Bonsai is a versatile platform for freelancers, offering excellent contract management and invoicing features. Its user-friendly interface and great customer support make it a top choice for freelancers.

  • User-friendly interface
  • Excellent contract management
  • Great customer support
  • Limited sales automation
  • Basic email marketing features

Free plan?

Yes

Starting price

$9 per month per user

What is Keap?

Keap is a comprehensive CRM and marketing automation tool designed to help small businesses streamline their operations. It offers features like contact management, email marketing, and sales automation, making it easier for businesses to manage customer relationships and grow their sales. With Keap, you can automate repetitive tasks, track customer interactions, and nurture leads effectively. This tool is particularly beneficial for entrepreneurs and small business owners who need an all-in-one solution to manage their business processes efficiently.

What is Bonsai?

Bonsai is a versatile platform tailored for freelancers and small businesses, offering a suite of tools to manage contracts, proposals, and invoices. It simplifies the administrative side of freelancing, allowing users to focus on their core work. Bonsai helps streamline project management, time tracking, and financial tasks, ensuring that freelancers can manage their business operations smoothly. With its user-friendly interface and comprehensive features, Bonsai is an excellent choice for those looking to enhance productivity and maintain a professional edge in their freelance careers.

Pros and Cons of Keap vs Bonsai

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Pros & Cons of Keap

Comprehensive CRM features
  • Keap offers a wide range of CRM features that help businesses manage customer relationships effectively. From contact management to lead scoring, it provides tools that enhance customer engagement and sales processes.
Robust email marketing tools
  • With Keap, you can create and automate email campaigns effortlessly. Its drag-and-drop editor and pre-built templates make it easy to design professional emails that resonate with your audience.
Scalable for growing businesses
  • Keap is designed to grow with your business, offering advanced features that support larger teams and more complex operations. It's an ideal choice for businesses anticipating significant growth.
Steep learning curve
  • Keap's extensive features can be overwhelming for new users, requiring time and effort to master. However, once familiar, it offers powerful tools that enhance business operations.
Higher cost for small teams
  • Keap's pricing may be a barrier for small teams or freelancers, as it offers a comprehensive suite of tools that may not be fully utilized by smaller operations.
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Pros & Cons of Bonsai

User-friendly interface
  • Bonsai's intuitive interface makes it easy for freelancers to manage their tasks without a steep learning curve. It's designed to simplify administrative tasks, allowing users to focus on their core work.
Excellent contract management
  • Bonsai offers seamless contract management, providing customizable templates and e-signature capabilities. It's an ideal choice for freelancers who need to create, send, and sign contracts online.
Great customer support
  • Bonsai provides responsive customer support, ensuring that users receive the assistance they need. Its helpful resources and support team make it a reliable choice for freelancers.
Limited sales automation
  • Bonsai's focus is more on freelancers' needs, offering limited sales automation features. It's not as comprehensive as other tools in this area, which may be a drawback for some users.
Basic email marketing features
  • Bonsai provides basic email functionalities, more suited for freelancers who need to send invoices or proposals. It's not as robust as other tools in terms of email marketing capabilities.

Keap vs Bonsai: At A Glance

Decision FactorKeapBonsai
Value to Price
Good4.2
Excellent4.6
Ease of Use
Good4.0
Excellent4.7
Functionality
Excellent4.5
Excellent4.4
Scalability
Excellent4.3
Excellent4.5
Integrations
Excellent4.4
Excellent4.3
Customer Support
Good4.1
Excellent4.6
Security
Excellent4.3
Excellent4.4
Overall Rating
Excellent4.3
Excellent4.5

Keap vs Bonsai: A Detailed Breakdown of Key Features

FeaturesKeapBonsai
Contact Management
Excellent4.5
Good4.2
Email Marketing
Excellent4.6
Good4.0
Sales Automation
Excellent4.4
Good4.1
Contract Management
Good4.0
Excellent4.7
Invoicing
Good4.1
Excellent4.6
Time Tracking
Good4.0
Excellent4.5

Contact Management

Keap excels in contact management, offering a comprehensive CRM system that allows you to organize and track customer interactions effectively. It provides detailed contact records and segmentation options, making it easy to manage customer relationships. Bonsai, while offering basic contact management features, is more focused on freelancers' needs, such as managing client information for projects. If you need advanced contact management capabilities, Keap is the better choice.

Email Marketing

Keap offers robust email marketing features, allowing you to create and automate email campaigns with ease. Its drag-and-drop editor and pre-built templates make it simple to design professional emails. Bonsai, on the other hand, provides basic email functionalities, more suited for freelancers who need to send invoices or proposals. If email marketing is a key part of your strategy, Keap is the superior option.

Sales Automation

Keap provides powerful sales automation tools, helping businesses streamline their sales processes and close deals faster. It offers features like lead scoring, pipeline management, and automated follow-ups. Bonsai, while not as focused on sales automation, provides essential tools for freelancers to manage client projects. If sales automation is crucial for your business, Keap is the better choice.

Contract Management

Bonsai stands out in contract management, offering a seamless way to create, send, and sign contracts online. It provides customizable templates and e-signature capabilities, making it ideal for freelancers. Keap offers basic contract management features but is not as specialized as Bonsai. If contract management is a priority, Bonsai is the superior choice.

Invoicing

Bonsai excels in invoicing, providing a user-friendly interface to create and send professional invoices. It offers features like recurring invoices and payment reminders, making it easy for freelancers to manage their finances. Keap provides basic invoicing capabilities but is more focused on CRM and marketing automation. If invoicing is a key requirement, Bonsai is the better option.

Time Tracking

Bonsai offers robust time tracking features, allowing freelancers to track billable hours and manage projects efficiently. It provides detailed reports and integrates with invoicing, making it easy to bill clients accurately. Keap, while offering basic time tracking, is not as specialized as Bonsai. If time tracking is essential for your business, Bonsai is the superior choice.

Pricing Comparison of Keap and Bonsai

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Keap and Bonsai. This comparison will highlight the best option for managing your business operations.

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Keap Pricing Plans

Keap Plan
For Small Businesses
$249

per month

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Keap Plan includes:
  • Manage all client activity, data, and communications in one place.
  • Create and connect multiple landing pages for better lead conversion.
  • Send broadcast and 1:1 emails with modern templates.
  • Track and manage leads as they move through the sales funnel.
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Bonsai Pricing Plans

Basic
For Small Businesses
$9

per month per user

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Basic includes:
  • Comprehensive CRM to manage client relationships effectively.
  • Access to a service library for streamlined operations.
  • Available on iOS and Android apps for on-the-go management.
  • Unlimited clients to expand your business reach.
Essentials
For Freelancers
$19

per month per user

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Includes Basic, plus:
  • Access to all templates for various business needs.
  • Forms and questionnaires for client feedback and data collection.
  • Scheduling tools to manage appointments and meetings.
  • Expense and income tracking for financial management.
Premium
For Growing Teams
$29

per month per user

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Includes Essentials, plus:
  • Gantt view for detailed project timelines and planning.
  • Custom fields and properties for tailored project management.
  • Client portal for seamless client interactions and communications.
  • Profit and productivity reports for business performance analysis.
Elite
For Large Enterprises
$49

per month per user

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Includes Premium, plus:
  • Request and staffing management for efficient team operations.
  • Timesheet locking to ensure accurate time tracking.
  • Add markup to expenses for better cost management.
  • Hubspot integration for seamless CRM operations.

Our Rating Methodology

We thoroughly evaluate each software, focusing on key factors like functionality, ease of use, and customer support. By analyzing user reviews and testing features, we ensure our recommendations fit your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Keap or Bonsai: Which One Matches Your Business Needs?

Choose Keap If You Need ...

  • Comprehensive CRM solution

    If you are a small business owner looking for a comprehensive CRM solution, Keap is the ideal choice. It offers robust features for managing customer relationships and automating marketing efforts, making it a powerful tool for business growth.

  • Advanced email marketing

    If email marketing is a key part of your strategy, Keap is the superior option. It provides advanced email marketing tools, allowing you to create and automate campaigns with ease, enhancing your marketing efforts.

Choose Bonsai If You Need ...

  • Freelancer-friendly platform

    If you are a freelancer looking for a user-friendly platform, Bonsai is the top choice. It offers excellent contract management and invoicing features, simplifying administrative tasks and allowing you to focus on your core work.

  • Seamless contract management

    If contract management is a priority, Bonsai is the superior choice. It provides customizable templates and e-signature capabilities, making it easy to create, send, and sign contracts online, ideal for freelancers.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.