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Keap vs Apptivo (2024 Comparison)

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Author

Anastasia Belyh

Last Update

Nov 07, 2024

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Excellent Value For Price
4.3

0

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Keap

Keap offers a comprehensive CRM and marketing automation platform, perfect for small businesses. With its user-friendly interface and excellent customer support, it's an all-in-one solution for streamlining operations.

  • Comprehensive CRM and marketing automation
  • User-friendly interface
  • Excellent customer support
  • Limited scalability for large businesses
  • Basic project management features

Free plan?

No

Starting price

$249 per month
Excellent Value For Price
4.5

0

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Apptivo

Apptivo provides a versatile CRM solution with an extensive range of applications. Its scalability and advanced project management features make it ideal for growing businesses seeking a comprehensive platform.

  • Extensive range of applications
  • Highly scalable
  • Advanced project management features
  • Steeper learning curve
  • Customer support can be improved

Free plan?

Yes

Starting price

$20 per month per user

What is Keap?

Keap is a comprehensive CRM and marketing automation platform designed to help small businesses streamline their operations. It offers features like contact management, email marketing, and sales automation, making it easier for businesses to manage customer relationships and grow their sales. With Keap, you can automate repetitive tasks, track customer interactions, and nurture leads effectively. This tool is particularly beneficial for entrepreneurs and small business owners who need an all-in-one solution to manage their business processes efficiently.

What is Apptivo?

Apptivo is a versatile CRM software that caters to businesses of all sizes, offering a wide range of applications to manage customer relationships, sales, and project management. It provides tools for lead tracking, customer support, and invoicing, helping businesses streamline their operations and improve customer satisfaction. Apptivo's flexibility and scalability make it an ideal choice for growing businesses looking to enhance their CRM capabilities and integrate various business functions into a single platform.

Pros and Cons of Keap vs Apptivo

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Pros & Cons of Keap

Comprehensive CRM and marketing automation
  • Keap offers a wide range of CRM and marketing automation features, making it an all-in-one solution for small businesses. It helps streamline operations and improve efficiency, making it a valuable tool for entrepreneurs.
User-friendly interface
  • Keap is designed with small business owners in mind, offering an intuitive and easy-to-use interface. This makes it accessible to users with varying levels of technical expertise, ensuring a smooth user experience.
Excellent customer support
  • Keap is known for its exceptional customer support, providing users with various resources and assistance to help them make the most of the platform. This focus on customer satisfaction sets it apart from competitors.
Limited scalability for large businesses
  • While Keap is well-suited for small to medium-sized businesses, it may not offer the scalability required by larger organizations. This limitation can be a drawback for businesses planning significant growth.
Basic project management features
  • Keap's project management features are relatively basic, making it less suitable for businesses with complex project management needs. Users seeking advanced project management tools may need to look elsewhere.
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Pros & Cons of Apptivo

Extensive range of applications
  • Apptivo offers a wide variety of applications, making it a versatile solution for businesses of all sizes. Its comprehensive suite of tools allows users to manage various business functions from a single platform.
Highly scalable
  • Apptivo is designed to accommodate businesses of all sizes, offering scalability options that cater to growing organizations. This makes it an ideal choice for businesses planning significant expansion.
Advanced project management features
  • Apptivo provides advanced project management tools, including Gantt charts and time tracking, making it suitable for businesses with complex project management needs. These features help improve collaboration and efficiency.
Steeper learning curve
  • Apptivo's extensive range of features can result in a steeper learning curve for new users. This may require additional time and resources for training and onboarding, which can be a drawback for some businesses.
Customer support can be improved
  • While Apptivo offers customer support, some users have reported that it could be improved. Enhancing support resources and response times could help improve the overall user experience.

Keap vs Apptivo: At A Glance

Decision FactorKeapApptivo
Value to Price
Good4.2
Excellent4.5
Ease of Use
Good4.0
Excellent4.3
Functionality
Excellent4.4
Excellent4.6
Scalability
Excellent4.3
Excellent4.7
Integrations
Good4.1
Excellent4.4
Customer Support
Excellent4.5
Good4.2
Security
Excellent4.6
Excellent4.5
Overall Rating
Excellent4.3
Excellent4.5

Value to Price

Keap offers a robust set of features for small businesses, providing good value for its price. It includes CRM, marketing automation, and sales tools, making it a comprehensive solution. Apptivo, on the other hand, offers a more extensive range of applications, which can be more cost-effective for larger businesses. If you're a small business owner looking for an all-in-one solution, Keap might be the better choice.

Ease of Use

Keap is designed with small business owners in mind, offering an intuitive interface that simplifies CRM and marketing tasks. Apptivo, while also user-friendly, offers a broader range of features that might require a steeper learning curve. If ease of use is your priority, especially for small teams, Keap is a great option.

Functionality

Keap excels in providing essential CRM and marketing automation features, making it ideal for small businesses. Apptivo offers a wider range of functionalities, including project management and invoicing, which can be beneficial for larger organizations. If you need a tool with extensive functionalities, Apptivo is the better choice.

Scalability

Keap is well-suited for small to medium-sized businesses, offering scalability as your business grows. Apptivo, however, is designed to accommodate businesses of all sizes, providing more scalability options. If you're planning for significant growth, Apptivo might be the better option.

Integrations

Keap offers a variety of integrations with popular tools, making it easy to connect with other software. Apptivo also provides numerous integrations, but its extensive range of applications allows for more seamless integration within its ecosystem. If you rely heavily on integrations, Apptivo might be the better choice.

Customer Support

Keap is known for its excellent customer support, offering various resources and assistance to help users. Apptivo also provides good support, but Keap's focus on small businesses gives it an edge in personalized assistance. If customer support is crucial for you, Keap is a strong contender.

Security

Both Keap and Apptivo prioritize security, offering robust measures to protect user data. Keap's focus on small businesses ensures that security is tailored to their needs, while Apptivo's broader approach caters to businesses of all sizes. If security is a top concern, both tools are reliable options.

Overall Rating

Keap is a solid choice for small businesses looking for an all-in-one CRM and marketing solution. Apptivo, with its extensive range of applications, is better suited for larger organizations or those with diverse needs. If you're a small business owner, Keap might be the better fit.

Keap vs Apptivo: A Detailed Breakdown of Key Features

FeaturesKeapApptivo
Contact Management
Excellent4.5
Excellent4.6
Email Marketing
Excellent4.4
Excellent4.3
Sales Automation
Excellent4.3
Excellent4.5
Lead Tracking
Good4.2
Excellent4.6
Invoicing
Good4.1
Excellent4.7
Project Management
Good4.0
Excellent4.8

Contact Management

Keap offers a robust contact management system that allows you to organize and track customer interactions efficiently. It provides features like tagging, segmentation, and detailed contact profiles, making it easy to manage your customer relationships. Apptivo, on the other hand, offers a more comprehensive contact management system with additional features like custom fields and advanced search capabilities. If you need a more detailed and customizable contact management solution, Apptivo might be the better choice.

Email Marketing

Keap's email marketing features are designed to help small businesses create and send targeted email campaigns. It offers templates, automation, and analytics to optimize your email marketing efforts. Apptivo also provides email marketing tools, but its focus is more on integration with other business functions. If you're looking for a tool with strong email marketing capabilities, Keap is a solid option.

Sales Automation

Keap excels in sales automation, offering features like automated follow-ups, lead scoring, and pipeline management. These tools help streamline your sales process and improve efficiency. Apptivo also offers sales automation features, but its broader range of applications allows for more integration with other business functions. If you need a tool focused on sales automation, Keap is a great choice.

Lead Tracking

Keap provides effective lead tracking tools that help you capture, nurture, and convert leads into customers. It offers features like lead scoring and automated follow-ups to enhance your lead management process. Apptivo, with its extensive range of applications, offers more advanced lead tracking capabilities, making it suitable for larger organizations. If you need a more comprehensive lead tracking solution, Apptivo might be the better option.

Invoicing

Keap offers basic invoicing features that allow you to create and send invoices to your customers. It integrates with payment gateways to facilitate online payments. Apptivo, however, provides a more advanced invoicing system with features like recurring billing and multi-currency support. If you need a more sophisticated invoicing solution, Apptivo is the better choice.

Project Management

Keap offers basic project management features that help you organize and track tasks and projects. It provides tools for collaboration and task assignment, making it suitable for small teams. Apptivo, on the other hand, offers a more comprehensive project management system with features like Gantt charts and time tracking. If you need a more advanced project management solution, Apptivo is the better choice.

Pricing Comparison of Keap and Apptivo

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Keap and Apptivo. This comparison will highlight the best option for managing your customer relationships and business processes.

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Keap Pricing Plans

Keap Plan
For Small Businesses
$249

per month

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Keap Plan includes:
  • Manage all client activity, data, and communications in one place.
  • Create and connect multiple landing pages for better lead conversion.
  • Send broadcast and 1:1 emails with modern templates.
  • Track and manage leads as they move through the sales funnel.
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Apptivo Pricing Plans

Lite
For small sales teams
$20

per month per user

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Lite includes:
  • Customize up to 100 fields per app for tailored data management.
  • Integrate with third-party services for enhanced functionality.
  • Access 24x7 support for uninterrupted assistance.
  • Utilize 25 workflows to automate routine tasks.
Premium
For fast-growing teams
$30

per month per user

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Includes Lite, plus:
  • Customize up to 250 fields per app for detailed data capture.
  • Utilize 75 workflows to streamline business processes.
  • Create 25 custom dashboards for insightful data visualization.
  • Send up to 3000 emails per user per month for marketing.
Ultimate
For large teams
$50

per month per user

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Includes Premium, plus:
  • Customize up to 350 fields per app for advanced data management.
  • Utilize 150 workflows for complex automation needs.
  • Create 50 custom dashboards for detailed reporting.
  • Send up to 5000 emails per user per month for campaigns.
Enterprise
For enterprise organizations
Contact sales
Request Pricingright_arrow
Includes Ultimate, plus:
  • Customize up to 500 fields per app for comprehensive data handling.
  • Utilize 300 workflows for extensive automation.
  • Create 100 custom dashboards for in-depth analysis.
  • Receive dedicated account management for personalized support.

Our Rating Methodology

We thoroughly evaluate each CRM tool, focusing on key factors like functionality, scalability, and customer support. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations meet diverse business needs. Each factor is weighted by importance to deliver a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Keap or Apptivo: Which One Matches Your Business Needs?

Choose Keap If You Need ...

  • Comprehensive CRM solution

    If you are a small business owner looking for a comprehensive CRM and marketing automation solution, Keap is an excellent choice. Its user-friendly interface and robust features make it ideal for streamlining operations and improving efficiency.

  • Excellent customer support

    If you value excellent customer support and personalized assistance, Keap is the better option. Its focus on small businesses ensures that users receive the resources and help they need to make the most of the platform.

Choose Apptivo If You Need ...

  • Versatile CRM platform

    If you need a versatile CRM platform with an extensive range of applications, Apptivo is the better choice. Its scalability and advanced features make it suitable for businesses of all sizes, especially those planning significant growth.

  • Advanced project management

    If you require advanced project management features, Apptivo is the ideal solution. Its comprehensive project management tools, including Gantt charts and time tracking, make it suitable for businesses with complex project management needs.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.