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JustCall Pricing & Plans (2024 Guide)

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Author

Martin Lunendonk

Last Update

Nov 13, 2024

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4.5

0

Excellent Value For Price
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JustCall

JustCall enhances business communication with its robust cloud-based phone system. It offers seamless CRM integrations and comprehensive call management features, making it an invaluable tool for businesses aiming to improve customer interactions and team collaboration.

  • Comprehensive call management features.
  • Seamless CRM integrations available.
  • User-friendly interface and setup.
  • Limited advanced analytics features.
  • Occasional call quality issues.

Free plan?

Yes

Starting price

$19 per month per user

What is JustCall?

JustCall is a cloud-based phone system designed to streamline communication for businesses. It offers features like call tracking, SMS automation, and CRM integrations, enhancing customer interactions. With flexible pricing, JustCall ensures businesses can optimize their communication without overspending, making it a valuable tool for improving customer service and team collaboration.

How Much Does JustCall Cost?

JustCall offers a variety of pricing plans to cater to different business needs. Below is a detailed breakdown of JustCall’s plans, highlighting their key features for various communication requirements.

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JustCall Pricing Plans

Essentials
For Small Businesses
$19

per month per user

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Essentials includes:
  • Free local number to establish a local presence.
  • Basic call & SMS analytics for performance insights.
  • Core calling features to enhance communication.
  • Productivity tool integrations for streamlined workflows.
Team
For Growing Teams
$29

per month per user

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Includes Essentials, plus:
  • AI-powered call transcripts & summary for better insights.
  • 100+ integrations to connect with various tools.
  • WhatsApp messaging for broader communication channels.
  • Team performance analytics to track and improve efficiency.
Pro
For Large Enterprises
$49

per month per user

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Includes Team, plus:
  • Bulk SMS Campaigns & workflows for mass communication.
  • Advanced analytics & reporting for detailed insights.
  • Roles & permissions for better access control.
  • Live call monitoring for real-time supervision.
Business
For Enterprise Solutions
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Includes Pro, plus:
  • Single Sign-on (SSO) for enhanced security.
  • Custom outbound call/SMS bundles for tailored needs.
  • Dedicated success manager for personalized support.
  • Service-Level Agreement (SLA) for guaranteed service quality.

Add-ons

AI Voice Agent Add-on
$49

per month

JustCall Pricing Plans in Detail

Essentials

The Essentials plan is designed to jumpstart customer communications with essential features like free calling minutes, SMS, and a free local number. It includes basic call and SMS analytics, core calling features, and productivity tool integrations, making it ideal for small businesses looking to establish a strong communication foundation.

Team

The Team plan builds on the Essentials by empowering teams with AI and integrations. It offers additional free calling minutes, AI-powered call transcripts, and over 100 integrations. With WhatsApp messaging and team performance analytics, it is perfect for growing teams aiming to enhance collaboration and communication efficiency.

Pro

The Pro plan unlocks peak performance with advanced features like a power dialer, bulk SMS campaigns, and advanced analytics. It includes roles and permissions, live call monitoring, and intelligent routing, making it suitable for large enterprises seeking to optimize their communication strategies and improve operational efficiency.

Business

The Business plan is tailored for enterprise-grade security, compliance, and flexibility. It offers custom unlimited calling minutes, single sign-on, and custom outbound call/SMS bundles. With a dedicated success manager and service-level agreement, it ensures top-notch support and service quality for enterprises with complex communication needs.

Top JustCall Features

Call Tracking

Imagine being able to track every call your business makes or receives. With JustCall, you can do just that, allowing you to monitor call performance and gain insights into customer interactions. I found this feature incredibly useful for identifying trends and improving our communication strategies. You’ll appreciate how it helps in optimizing customer service and ensuring no call goes unnoticed.

SMS Automation

SMS automation is a game-changer for businesses looking to enhance their communication. With JustCall, you can automate SMS responses, saving time and ensuring consistent messaging. I loved how it allowed us to engage with customers efficiently, without the need for manual intervention. You’ll find it invaluable for maintaining customer relationships and improving response times.

CRM Integrations

Integrating with your CRM system is seamless with JustCall. This feature ensures that all your customer interactions are logged and accessible, providing a comprehensive view of customer history. I found it particularly beneficial for keeping our team informed and aligned. You’ll see how it enhances collaboration and ensures that everyone is on the same page.

Call Recording

Call recording is a must-have for any business looking to improve its communication. With JustCall, you can record calls for training and quality assurance purposes. I appreciated how it allowed us to review interactions and identify areas for improvement. You’ll find it essential for maintaining high standards of customer service and ensuring compliance.

Voicemail Transcription

Voicemail transcription is a feature that saves time and enhances productivity. JustCall transcribes voicemails into text, making it easy to review messages without listening to them. I found this feature incredibly convenient, especially when managing multiple messages. You’ll appreciate how it streamlines communication and ensures no message is overlooked.

Team Collaboration

JustCall’s team collaboration features are designed to enhance productivity and communication. With tools like shared call logs and team messaging, it ensures everyone is informed and aligned. I loved how it facilitated seamless collaboration, even when working remotely. You’ll find it invaluable for maintaining team cohesion and ensuring efficient communication.

Call Scheduling

Scheduling calls has never been easier with JustCall. This feature allows you to set up calls in advance, ensuring you never miss an important meeting. I found it particularly useful for managing my schedule and ensuring timely follow-ups. You’ll see how it helps in organizing your day and improving time management.

Number Porting

Number porting is a feature that simplifies the transition to JustCall. It allows you to keep your existing phone numbers, ensuring continuity in communication. I appreciated how easy it was to switch without losing our established contact numbers. You’ll find it essential for maintaining consistency and ensuring a smooth transition.

International Calling

For businesses with global operations, international calling is a crucial feature. JustCall offers competitive rates and reliable connections, making it easy to communicate with clients and partners worldwide. I found it invaluable for expanding our reach and maintaining international relationships. You’ll appreciate how it supports your global communication needs.

Custom Greetings

Custom greetings add a personal touch to your communication. With JustCall, you can create personalized messages for your callers, enhancing their experience. I loved how it allowed us to convey our brand’s personality and make a positive impression. You’ll find it beneficial for building customer relationships and enhancing your brand image.

Call Analytics

Understanding call performance is crucial for any business, and JustCall’s call analytics provide valuable insights. This feature allows you to monitor call metrics and identify trends, helping you make informed decisions. I found it essential for optimizing our communication strategies and improving customer service. You’ll see how it enhances your understanding of customer interactions.

Call Forwarding

Call forwarding ensures you never miss an important call. With JustCall, you can forward calls to any device, ensuring you’re always reachable. I appreciated how it allowed us to stay connected, even when on the go. You’ll find it invaluable for maintaining communication and ensuring no opportunity is missed.

Who Is JustCall Best For?

JustCall is perfect for small to medium-sized businesses seeking to enhance their communication strategies. With features like call tracking, SMS automation, and CRM integrations, it helps streamline customer interactions and improve team collaboration, making it an ideal choice for businesses looking to optimize their communication processes.

  • Great for small to medium businesses.

    JustCall is designed for small to medium businesses that need a reliable communication system. Its user-friendly interface and seamless CRM integrations make it easy to manage customer interactions, ensuring efficient communication without the need for extensive technical knowledge.

  • Ideal for remote teams.

    For remote teams, JustCall offers a cloud-based solution that ensures seamless communication regardless of location. Its features like call tracking and SMS automation help maintain productivity and collaboration, making it a great choice for teams working from different locations.

  • Perfect for customer service teams.

    Customer service teams benefit greatly from JustCall’s comprehensive call management features. With tools like call tracking and CRM integrations, it helps improve customer interactions and streamline support processes, making it an essential tool for enhancing customer service efficiency.

Frequently Asked Questions

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Author

Martin Lunendonk

Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.