Jotform vs Zoho Survey (2025 Comparison)
Jotform offers a versatile form-building experience with a wide range of templates and excellent customer support. Its highly customizable forms make it a top choice for businesses seeking flexibility.
- Wide range of templates available
- Excellent customer support
- Highly customizable forms
- Can be overwhelming for beginners
- Limited free plan features
Free plan?
YesStarting price
$34 per month
Zoho Survey provides a user-friendly interface and seamless integration with Zoho apps. Its affordable pricing plans make it an attractive option for businesses looking for a cost-effective survey solution.
- Seamless integration with Zoho apps
- Affordable pricing plans
- User-friendly interface
- Limited advanced features
- Less extensive customization options
Free plan?
YesStarting price
What is Jotform?
Jotform is a versatile online form builder that allows users to create custom forms for various purposes, such as surveys, registrations, and feedback collection. It offers a user-friendly interface with drag-and-drop functionality, making it accessible for users with no coding experience. Jotform helps businesses streamline data collection and improve efficiency by integrating with popular apps and services. With its robust features, Jotform is ideal for organizations looking to enhance their data management processes.
What is Zoho Survey?
Zoho Survey is a comprehensive survey tool designed to help businesses gather valuable insights from their audience. It offers a wide range of customizable templates and question types, allowing users to create engaging surveys tailored to their specific needs. Zoho Survey integrates seamlessly with other Zoho applications, providing a cohesive experience for users already within the Zoho ecosystem. This tool is perfect for businesses seeking to enhance their decision-making process through data-driven insights.
Pros and Cons of Jotform vs Zoho Survey
Pros & Cons of Jotform
- Jotform offers an extensive library of templates that cater to various industries and use cases. This makes it easy for users to find a template that suits their needs and customize it to their liking.
- Jotform provides top-notch customer support, with a variety of resources available to assist users. This includes a comprehensive knowledge base, live chat support, and responsive email support.
- Jotform allows users to create highly customizable forms with its drag-and-drop interface. This makes it easy to tailor forms to specific needs without any coding knowledge.
- Jotform's extensive features and customization options can be overwhelming for new users. It may take some time to learn how to navigate the platform and make the most of its capabilities.
- While Jotform offers a free plan, it comes with limitations on the number of forms and submissions. Users may need to upgrade to a paid plan to access more advanced features and higher usage limits.
Pros & Cons of Zoho Survey
- Zoho Survey integrates seamlessly with other Zoho applications, providing a cohesive experience for users already within the Zoho ecosystem. This makes it easy to connect survey data with other business processes.
- Zoho Survey offers competitive pricing plans that cater to businesses of all sizes. This makes it an attractive option for those looking for a cost-effective survey solution.
- Zoho Survey features a user-friendly interface that makes it easy for users to create and manage surveys. The platform offers a variety of templates and question types to suit different needs.
- While Zoho Survey offers a range of features, it may lack some of the advanced capabilities found in other survey tools. This could be a drawback for users seeking more sophisticated options.
- Zoho Survey provides customization options, but they may not be as extensive as those offered by other tools. Users looking for highly customizable surveys may find this limiting.
Jotform vs Zoho Survey: At A Glance
Value to Price
Jotform offers a great value for its price, providing a wide range of features and integrations that make it a versatile tool for businesses of all sizes. Zoho Survey, while slightly less expensive, offers a more limited feature set. If you need a comprehensive solution with excellent value, Jotform is the better choice.
Ease of Use
Jotform's intuitive drag-and-drop interface makes it easy for users to create forms without any coding knowledge. Zoho Survey also offers a user-friendly experience, but its interface can be slightly more complex. If ease of use is a priority, Jotform is the more accessible option.
Functionality
Jotform provides a wide range of functionalities, including advanced form customization and integration options. Zoho Survey offers robust survey creation tools but lacks some of the advanced features found in Jotform. For those seeking extensive functionality, Jotform is the superior choice.
Scalability
Jotform is highly scalable, making it suitable for businesses of all sizes. Zoho Survey is also scalable but may require additional Zoho products for larger operations. If scalability is a concern, Jotform offers a more seamless experience.
Integrations
Jotform integrates with a wide range of third-party applications, making it easy to connect with existing workflows. Zoho Survey also offers integrations but is more limited in scope. For those needing extensive integration options, Jotform is the better choice.
Customer Support
Jotform provides excellent customer support, with a variety of resources available to assist users. Zoho Survey also offers support, but it may not be as comprehensive. If customer support is a priority, Jotform is the more reliable option.
Security
Jotform offers robust security features to protect user data, including encryption and compliance with industry standards. Zoho Survey also provides security measures but may not be as extensive. For those concerned with security, Jotform is the safer choice.
Overall Rating
Jotform receives a higher overall rating due to its comprehensive features, ease of use, and excellent customer support. Zoho Survey is a strong contender but falls slightly short in comparison. For a well-rounded solution, Jotform is the preferred choice.
Jotform vs Zoho Survey: A Detailed Breakdown of Key Features
Customizable Templates
Jotform offers a wide range of customizable templates that allow you to create forms tailored to your specific needs. The drag-and-drop interface makes it easy to modify templates without any coding knowledge. Zoho Survey also provides customizable templates, but the options are slightly more limited. If you value extensive customization options, Jotform is the better choice.
Data Analysis Tools
Jotform provides robust data analysis tools that help you gain insights from your collected data. The platform offers various reporting options and integrates with popular data analysis tools. Zoho Survey also offers data analysis features, but they may not be as comprehensive. For those seeking advanced data analysis capabilities, Jotform is the superior option.
Mobile Responsiveness
Jotform ensures that your forms are mobile-responsive, allowing users to access and complete them on any device. Zoho Survey also offers mobile responsiveness, but the user experience may not be as seamless. If mobile accessibility is a priority, Jotform provides a more reliable solution.
Collaboration Features
Jotform offers collaboration features that allow multiple users to work on forms simultaneously. This is particularly useful for teams working on complex projects. Zoho Survey also provides collaboration tools, but they may not be as advanced. For those needing extensive collaboration capabilities, Jotform is the better choice.
Survey Logic
Jotform offers advanced survey logic features that allow you to create dynamic forms with conditional logic. This enables you to tailor the user experience based on their responses. Zoho Survey also provides survey logic, but it may not be as flexible. If you require advanced survey logic, Jotform is the superior option.
Reporting Capabilities
Jotform provides comprehensive reporting capabilities that allow you to generate detailed reports from your collected data. The platform offers various reporting options and integrates with popular reporting tools. Zoho Survey also offers reporting features, but they may not be as extensive. For those seeking advanced reporting capabilities, Jotform is the better choice.
Pricing Comparison of Jotform and Zoho Survey
We’ve compiled the pricing tables and highlighted the key features of both Jotform and Zoho Survey to aid in your decision-making process. Let’s explore what each platform has to offer.
Jotform Pricing Plans
- Allows up to 100 monthly submissions for data collection.
- Provides 100 MB of available storage space.
- Includes 1,000 monthly form views for visibility.
- Jotform branding is present on all forms.
- Allows up to 1,000 monthly submissions for data collection.
- Provides 1 GB of available storage space.
- No Jotform branding on forms for a professional look.
- Supports 100 monthly payment submissions for transactions.
- Allows up to 2,500 monthly submissions for data collection.
- Provides 10 GB of available storage space.
- Supports 250 monthly payment submissions for transactions.
- No Jotform branding on forms for a professional look.
- Allows up to 5,000 monthly submissions for data collection.
- Provides 20 GB of available storage space.
- Supports 500 monthly payment submissions for transactions.
- HIPAA compliance features available for secure data handling.
- Multiuser platform for multiple teams and users.
- Dedicated support with priority real-time assistance.
- Custom branding and domain for a personalized experience.
- HIPAA compliance features available for secure data handling.
Zoho Survey Pricing Plans
- Access to over 250 survey templates for quick setup.
- Real-time responses to monitor survey results instantly.
- Export surveys and reports as PDFs for easy sharing.
- HTTPS encryption and password protection for security.
- Unlimited questions to gather detailed insights.
- Eventbrite, Slack, Shopify, and Zendesk integrations.
- Offline response collection for areas with no internet.
- Sentiment analysis to categorize feedback emotions.
- Zoho Sheet integration for advanced data analysis.
- SMS distribution for wider reach and engagement.
- Customizable reports with trend analysis and filtering.
- NPS, CSAT, and CES metrics for customer satisfaction.
- Multilingual surveys to reach a global audience.
- Piping logic for personalized survey experiences.
- Tableau and Google Sheets integration for data analysis.
- Custom script conditions for tailored survey actions.
- User management for secure data access and control.
- Department creation for organized data management.
- Single sign-on for simplified user authentication.
- Priority support and personalized training.
Our Rating Methodology
We thoroughly test each survey tool, evaluating key features like ease of use, functionality, and scalability. We also analyze user reviews to ensure our recommendations fit your needs. Each of the seven evaluation factors is weighted by importance to provide an accurate final rating, helping you avoid poor-quality tools and make informed decisions.
Jotform or Zoho Survey: Which One Matches Your Business Needs?
Choose Jotform If You Need ...
- Highly customizable form builder
If you need a highly customizable form builder with a wide range of templates and excellent customer support, Jotform is the ideal choice. Its drag-and-drop interface makes it easy to create tailored forms without any coding knowledge.
- Advanced data analysis capabilities
If you require advanced data analysis capabilities and robust reporting options, Jotform is the superior option. Its integration with popular data analysis tools allows you to gain valuable insights from your collected data.
Choose Zoho Survey If You Need ...
- Seamless Zoho app integration
If you are already using Zoho applications and need a survey tool that integrates seamlessly with them, Zoho Survey is the perfect choice. Its cohesive experience within the Zoho ecosystem makes it easy to connect survey data with other business processes.
- Cost-effective survey solution
If you are looking for a cost-effective survey solution with affordable pricing plans, Zoho Survey is the ideal option. Its competitive pricing makes it an attractive choice for businesses of all sizes.
Frequently Asked Questions
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Anastasia Belyh
Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.
