logo

iContact vs Ontraport (2024 Comparison)

author image
Author

Anastasia Belyh

Last Update

Nov 07, 2024

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Good Value For Price
4.2

0

author image
iContact

iContact offers a user-friendly email marketing solution with affordable pricing and reliable support. It's perfect for small businesses looking to create professional campaigns without technical skills.

  • User-friendly interface for beginners.
  • Affordable pricing for small businesses.
  • Reliable customer support available.
  • Limited advanced automation features.
  • Basic e-commerce capabilities.
  • Fewer integrations compared to competitors.

Free plan?

Yes

Starting price

$9 per month
Excellent Value For Price
4.5

0

author image
Ontraport

Ontraport provides comprehensive business automation tools with advanced CRM and e-commerce features. It's ideal for businesses seeking an all-in-one solution to streamline operations.

  • Comprehensive business automation tools.
  • Advanced CRM and e-commerce features.
  • Robust reporting and analytics.
  • Higher pricing for advanced features.
  • Steeper learning curve for beginners.
  • Complex setup for small businesses.

Free plan?

Yes

Starting price

$24 per month

What is iContact?

iContact is a robust email marketing tool designed to help businesses of all sizes create, send, and track email campaigns. It offers a user-friendly interface with drag-and-drop features, making it easy for users to design professional-looking emails without any coding knowledge. iContact also provides detailed analytics, allowing users to monitor the performance of their campaigns and make data-driven decisions. With its automation features, businesses can set up email sequences to nurture leads and engage with customers effectively.

What is Ontraport?

Ontraport is a comprehensive business automation software that helps entrepreneurs and small businesses manage their marketing, sales, and customer relationships. It offers a wide range of features, including email marketing, CRM, landing pages, and e-commerce capabilities. Ontraport's automation tools allow users to streamline their workflows, saving time and increasing efficiency. With its robust reporting and analytics, businesses can gain valuable insights into their operations and make informed decisions to drive growth.

Pros and Cons of iContact vs Ontraport

author image

Pros & Cons of iContact

User-friendly interface
  • iContact's interface is designed with simplicity in mind, making it easy for users to navigate and create email campaigns without any technical skills. This is particularly beneficial for beginners.
Affordable pricing
  • iContact offers competitive pricing plans that cater to small businesses and startups, providing excellent value for money without compromising on essential features.
Reliable customer support
  • iContact provides dependable customer support through various channels, including phone, email, and live chat, ensuring users receive timely assistance when needed.
Limited automation features
  • While iContact offers basic automation capabilities, it lacks the advanced features found in more comprehensive tools, which may limit its appeal to businesses with complex automation needs.
Basic e-commerce capabilities
  • iContact's e-commerce features are limited, making it less suitable for businesses that require robust e-commerce solutions integrated with their email marketing efforts.
author image

Pros & Cons of Ontraport

Comprehensive automation tools
  • Ontraport offers a wide range of automation tools that streamline business processes, saving time and increasing efficiency for users who need advanced automation capabilities.
Advanced CRM features
  • Ontraport's built-in CRM provides a seamless experience, allowing users to manage customer relationships and marketing efforts without the need for third-party integrations.
Robust reporting and analytics
  • Ontraport offers advanced reporting and analytics features, providing users with valuable insights into their marketing efforts and helping them make data-driven decisions.
Higher pricing
  • Ontraport's advanced features come at a higher price point, which may be a barrier for small businesses or startups with limited budgets.
Steeper learning curve
  • Ontraport's extensive features and capabilities may require a learning curve, making it less suitable for beginners or users looking for a simple solution.

iContact vs Ontraport: At A Glance

Decision FactoriContactOntraport
Value to Price
Good4.0
Excellent4.5
Ease of Use
Excellent4.3
Excellent4.6
Functionality
Good4.2
Excellent4.7
Scalability
Good4.1
Excellent4.6
Integrations
Good4.0
Excellent4.5
Customer Support
Excellent4.4
Excellent4.6
Security
Excellent4.3
Excellent4.5
Overall Rating
Good4.2
Excellent4.5

iContact vs Ontraport: A Detailed Breakdown of Key Features

FeaturesiContactOntraport
Email Automation
Excellent4.3
Excellent4.7
CRM Integration
Good4.0
Excellent4.6
Landing Page Builder
Good4.1
Excellent4.5
Analytics and Reporting
Good4.2
Excellent4.6
E-commerce Capabilities
Good3.8
Excellent4.5
Customizable Templates
Excellent4.4
Excellent4.3

Email Automation

iContact offers a straightforward email automation feature that allows you to set up basic sequences and autoresponders. It's perfect for businesses that need simple automation without the complexity. Ontraport, however, provides advanced automation capabilities, including conditional logic and complex workflows. If you require sophisticated automation to manage your customer journeys, Ontraport is the better choice.

CRM Integration

iContact integrates with popular CRMs like Salesforce, making it easy to sync your contacts and manage your email campaigns. Ontraport, on the other hand, offers a built-in CRM, providing a seamless experience without the need for third-party integrations. If you prefer an all-in-one solution with integrated CRM capabilities, Ontraport is the superior option.

Landing Page Builder

iContact's landing page builder is user-friendly and offers a variety of templates to choose from. It's ideal for businesses that need to create simple landing pages quickly. Ontraport's builder, however, offers more customization options and advanced features, making it suitable for businesses that require more complex landing pages. If customization is a priority, Ontraport is the better choice.

Analytics and Reporting

iContact provides detailed analytics and reporting features, allowing you to track the performance of your email campaigns. It's great for businesses that need basic insights. Ontraport, however, offers more advanced reporting capabilities, including custom reports and in-depth analytics. If you need comprehensive insights into your marketing efforts, Ontraport is the superior choice.

E-commerce Capabilities

iContact offers basic e-commerce features, suitable for businesses that need to integrate email marketing with their online store. Ontraport, however, provides more advanced e-commerce capabilities, including order management and payment processing. If you require a robust e-commerce solution, Ontraport is the better option.

Customizable Templates

iContact offers a wide range of customizable templates, making it easy to create professional-looking emails. It's perfect for businesses that need visually appealing emails without much effort. Ontraport also offers customizable templates, but with more advanced design options. If you need more flexibility in your email designs, Ontraport is the superior choice.

Pricing Comparison of iContact and Ontraport

We’ve compiled the pricing tables and highlighted the key features of both iContact and Ontraport to aid in your decision-making process. Let’s explore what each platform has to offer.

author image

iContact Pricing Plans

Standard
For Small Businesses
$9

per month

Try For Freeright_arrow
Standard includes:
  • Drag and drop editor for intuitive email customization.
  • Landing page templates to enhance marketing campaigns.
  • Automations to streamline email marketing processes.
Premium
For Large Enterprises
$16

per month

Try For Freeright_arrow
Includes Standard, plus:
  • Social media posting to expand audience reach.
  • AI content assistant for enhanced content creation.
  • Advanced analytics for in-depth performance insights.
Custom
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Premium, plus:
  • Support for large contact lists to manage extensive databases.
  • Premium support for priority assistance and troubleshooting.
  • Creative assistance for tailored marketing strategies.
author image

Ontraport Pricing Plans

Basic
For Small Businesses
$24

per month

Try For Freeright_arrow
Basic includes:
  • Web forms and pages to capture leads effectively.
  • Scalable platform designed for business growth.
  • Drag-and-drop marketing automation for ease of use.
  • Unlimited email sending to reach a wider audience.
Plus
For Growing Businesses
$83

per month

Try For Freeright_arrow
Includes Basic, plus:
  • Add payments and memberships for monetization.
  • Website personalization to enhance user experience.
  • 2-way SMS marketing for interactive communication.
  • Lead scoring to prioritize potential customers.
Pro
For Established Enterprises
$124

per month

Try For Freeright_arrow
Includes Plus, plus:
  • Marketing tracking and testing for performance insights.
  • Partner programs to expand business reach.
  • User roles and permission management for security.
  • Custom contact and email limits for flexibility.
Enterprise
For Large Enterprises
$249

per month

Try For Freeright_arrow
Includes Pro, plus:
  • Enterprise-grade security for data protection.
  • Private infrastructure available for dedicated resources.
  • 1-on-1 email deliverability consulting for optimal reach.
  • Quarterly account reviews for continuous improvement.

Our Rating Methodology

We thoroughly evaluate each business automation tool, focusing on key aspects like functionality, scalability, and customer support. By analyzing user feedback and conducting in-depth testing, we ensure our recommendations align with your needs. Each factor is weighted to provide a reliable final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

iContact or Ontraport: Which One Matches Your Business Needs?

Choose iContact If You Need ...

  • User-friendly email marketing

    If you are a small business owner looking for an easy-to-use email marketing tool, iContact is the perfect choice. Its intuitive interface and affordable pricing make it ideal for beginners.

  • Affordable solution for startups

    If you are a startup with a limited budget, iContact offers competitive pricing plans that provide excellent value for money without compromising on essential features.

Choose Ontraport If You Need ...

  • Comprehensive business automation

    If you need a versatile tool that covers various aspects of your business, Ontraport is the superior choice. Its advanced automation and CRM capabilities make it ideal for growing businesses.

  • Advanced CRM and e-commerce

    If you require robust CRM and e-commerce features, Ontraport offers a comprehensive suite of tools that streamline operations and drive growth.

Frequently Asked Questions

author image
Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.