Market share measures a company’s share of total industry sales, revenue, or customers, helping businesses assess competitiveness and growth potential. This guide explains how to calculate market share, key formulas, and strategies to improve it for long-term success.
Market share represents the percentage of an industry’s total sales, revenue, or customer base that a company controls. It shows how a business performs compared to its competitors in a specific market.
👉 Example: If a company sells 200,000 smartphones in a year while the total smartphone industry sells 10 million units, its market share is 2%.
Market share is typically calculated in three different ways based on revenue, sales volume, or customer base.
This method calculates what percentage of total industry revenue a company earns.
Market Share (%) = (Company Revenue / Total Industry Revenue) × 100
This method calculates what percentage of total industry units sold belongs to a company.
Market Share (%) = (Company Sales Volume / Total Industry Sales Volume) × 100
👉 Best For: Industries where pricing is relatively uniform across products (e.g., automotive, smartphones, fast-moving consumer goods).
This method calculates what percentage of the total industry’s customers a company serves.
Market Share (%) = (Company Customers / Total Industry Customers) × 100
👉 Best For: Industries with subscription-based models (e.g., streaming services, cloud storage, telecommunications).
Market share isn’t static—companies should analyze changes and determine whether they are gaining or losing ground.
👉 Action Step: Use quarterly or annual reports to measure performance and adjust business strategies.
Businesses with a unique value proposition can differentiate themselves and gain market share.
👉 Action Step: Improve product innovation, pricing, and marketing strategies to attract more customers.
Entering new geographic markets, customer segments, or product categories can help companies grow their market share.
👉 Example: Tesla expanded into China to increase its global market share in electric vehicles.
Higher retention means fewer lost customers, which helps maintain or grow market share.
👉 Action Step: Use loyalty programs, personalized offers, and excellent customer service to boost retention.
Competitive pricing can help win more customers and increase sales volume.
👉 Example: Apple maintains high market share by using premium pricing and strong brand positioning.
Companies with strong branding and advertising campaigns tend to capture a larger market share.
👉 Example: Coca-Cola invests heavily in global marketing to maintain its dominance in the soft drink industry.
Market conditions change, so businesses should use the latest industry revenue, sales, and customer data.
Market share should be analyzed within relevant segments, not just across an entire industry.
👉 Example: A company selling luxury watches should compare market share within the premium watch segment, not the entire watch industry.
Assuming that a company can easily capture 10-20% of an industry is unrealistic—growth takes time and investment.
A company may have a growing market share in a shrinking industry, meaning total revenue could still decline over time.
Martin Lunendonk
Martin Lunendonk is a senior tech writer specializing in website builders, web hosting, and ecommerce platforms. With a background in finance, accounting, and philosophy, he has founded multiple tech startups and worked in medium to large tech companies and investment banking, bringing deep expertise and reliable insights to his software reviews.