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Heap vs Mouseflow (2025 Comparison)

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Author

Anastasia Belyh

Last Update

Jan 31, 2025

We earn a commission from partner links on Keevee. Commissions do not affect our editor's opinions or evaluations.

Excellent Value For Price
4.6

0

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Heap

Heap offers automatic data capture and advanced analytics, making it a powerful tool for understanding user behavior. Its comprehensive features provide valuable insights for optimizing digital experiences.

  • Automatic data capture
  • Advanced funnel analysis
  • Comprehensive user segmentation
  • Steep learning curve
  • Requires more setup time

Free plan?

Yes

Starting price

Excellent Value For Price
4.4

0

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Mouseflow

Mouseflow provides intuitive heatmaps and user-friendly session recordings, making it an excellent choice for businesses looking to enhance website performance and user experience.

  • Intuitive heatmaps
  • User-friendly session recordings
  • Excellent customer support
  • Limited integrations
  • Manual data setup required

Free plan?

Yes

Starting price

$31 per month

What is Heap?

Heap is a powerful analytics tool that automatically captures every user interaction on your website or app. It helps businesses understand user behavior without the need for manual tracking. By providing insights into user journeys, Heap enables companies to optimize their digital experiences, improve conversion rates, and make data-driven decisions. Whether you're a marketer, product manager, or developer, Heap's intuitive interface and robust features make it easy to uncover valuable insights and drive growth.

What is Mouseflow?

Mouseflow is a comprehensive website analytics tool that provides heatmaps, session recordings, and funnel analysis to help businesses understand user behavior. It allows you to see exactly how users interact with your site, identify pain points, and optimize the user experience. With Mouseflow, you can track clicks, scrolls, and form interactions, making it an invaluable tool for marketers, UX designers, and developers looking to enhance website performance and increase conversions.

Pros and Cons of Heap vs Mouseflow

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Pros & Cons of Heap

Automatic data capture
  • Heap's automatic data capture feature is a standout, allowing you to effortlessly track every user interaction without manual setup. This ensures comprehensive data collection and saves valuable time for your team.
Advanced funnel analysis
  • Heap offers advanced funnel analysis capabilities, providing detailed insights into user journeys and conversion paths. This feature helps businesses identify drop-off points and optimize their funnels for better results.
Comprehensive user segmentation
  • Heap's user segmentation feature allows you to create detailed user profiles and target specific audiences with precision. This capability is essential for personalized marketing and improving user engagement.
Steep learning curve
  • Heap's advanced features come with a steep learning curve, requiring users to invest time in understanding the platform. This may be challenging for those new to analytics tools.
Requires more setup time
  • Setting up Heap can be time-consuming, especially for businesses with complex data needs. This may delay the initial implementation and require additional resources.
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Pros & Cons of Mouseflow

Intuitive heatmaps
  • Mouseflow's heatmaps are highly intuitive, providing detailed visualizations of user interactions. This feature is invaluable for understanding user behavior and optimizing your website layout.
User-friendly session recordings
  • Mouseflow's session recordings are user-friendly, with easy playback and annotation features. This tool allows you to quickly identify user pain points and improve the user experience.
Excellent customer support
  • Mouseflow offers excellent customer support, with responsive service and helpful resources. This makes it a reliable choice for users who may need assistance with the platform.
Limited integrations
  • Mouseflow's integrations are more limited compared to other analytics tools, which may restrict its connectivity with other platforms and tools used by your business.
Manual data setup required
  • Mouseflow requires manual data setup, which can be time-consuming and may lead to incomplete data collection if not done correctly. This may be a drawback for businesses seeking efficiency.

Heap vs Mouseflow: At A Glance

Decision FactorHeapMouseflow
Value to Price
Excellent4.7
Excellent4.5
Ease of Use
Excellent4.5
Excellent4.6
Functionality
Excellent4.8
Excellent4.4
Scalability
Excellent4.6
Excellent4.3
Integrations
Excellent4.5
Excellent4.4
Customer Support
Excellent4.4
Excellent4.5
Security
Excellent4.6
Excellent4.3
Overall Rating
Excellent4.6
Excellent4.4

Value to Price

Heap offers a comprehensive suite of analytics features that provide excellent value for the price. Its automatic data capture and user-friendly interface make it a top choice for businesses looking to gain insights without breaking the bank. Mouseflow, while slightly more affordable, offers a narrower range of features, making it a better fit for smaller businesses or those with specific needs.

Ease of Use

Mouseflow shines in ease of use with its intuitive interface and straightforward setup process, making it accessible for users of all skill levels. Heap, while also user-friendly, may require a bit more time to fully leverage its advanced features. If you're looking for a tool that's easy to get started with, Mouseflow is a great choice.

Functionality

Heap excels in functionality with its automatic data capture and robust analytics capabilities, providing deep insights into user behavior. Mouseflow, while offering valuable features like heatmaps and session recordings, doesn't quite match Heap's level of functionality. For businesses seeking comprehensive analytics, Heap is the better option.

Scalability

Heap is designed to scale with your business, offering advanced features and integrations that grow with your needs. Mouseflow, while scalable, may require additional customization to meet the demands of larger organizations. If scalability is a priority, Heap is the more suitable choice.

Integrations

Both Heap and Mouseflow offer a range of integrations, but Heap's extensive library and seamless connectivity make it the superior choice for businesses looking to connect with other tools. Mouseflow's integrations are more limited, making it a better fit for smaller setups.

Customer Support

Mouseflow provides excellent customer support with responsive service and helpful resources, making it a reliable choice for users who may need assistance. Heap also offers solid support, but its focus on advanced features may require more in-depth guidance. For those who value customer support, Mouseflow is a strong contender.

Security

Heap prioritizes security with robust data protection measures, ensuring your information is safe and secure. Mouseflow also offers strong security features, but Heap's comprehensive approach gives it the edge. If security is a top concern, Heap is the better option.

Heap vs Mouseflow: A Detailed Breakdown of Key Features

FeaturesHeapMouseflow
Automatic Data Capture
Excellent4.8
Good4.2
Heatmaps
Excellent4.3
Excellent4.7
Session Recordings
Excellent4.4
Excellent4.6
Funnel Analysis
Excellent4.7
Excellent4.5
User Segmentation
Excellent4.6
Excellent4.3
Form Analytics
Excellent4.5
Excellent4.4

Automatic Data Capture

Heap's automatic data capture is a game-changer, allowing you to track every user interaction without manual setup. This feature saves time and ensures you never miss critical data points. Mouseflow, while offering robust tracking capabilities, requires more manual input, which can be time-consuming. If you value efficiency and comprehensive data collection, Heap is the clear winner.

Heatmaps

Mouseflow excels in heatmap analysis, providing detailed visualizations of user interactions. This feature is invaluable for understanding user behavior and optimizing your website layout. Heap also offers heatmaps, but Mouseflow's intuitive interface and advanced options make it the better choice for those focused on visual data analysis.

Session Recordings

Both Heap and Mouseflow offer session recordings, but Mouseflow's user-friendly playback and annotation features give it an edge. This tool allows you to easily identify user pain points and improve the user experience. Heap's session recordings are powerful, but Mouseflow's simplicity makes it more accessible for teams looking to quickly analyze user behavior.

Funnel Analysis

Heap's funnel analysis is top-notch, providing detailed insights into user journeys and conversion paths. This feature helps businesses identify drop-off points and optimize their funnels for better results. Mouseflow also offers funnel analysis, but Heap's advanced capabilities make it the preferred choice for those seeking in-depth analysis.

User Segmentation

Heap's user segmentation feature allows you to create detailed user profiles and target specific audiences with precision. This capability is essential for personalized marketing and improving user engagement. Mouseflow offers segmentation, but Heap's advanced options make it the better choice for businesses looking to tailor their strategies to specific user groups.

Form Analytics

Heap's form analytics provide valuable insights into user interactions with forms, helping you identify issues and improve conversion rates. Mouseflow also offers form analytics, but Heap's detailed reporting and actionable insights make it the superior choice for businesses focused on optimizing their forms for better performance.

Pricing Comparison of Heap and Mouseflow

To assist you in making an informed choice, we’ve outlined the pricing plans and essential features of Heap and Mouseflow. This comparison will highlight the best option for understanding user behavior and optimizing your digital experience.

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Heap Pricing Plans

Free
For Small Businesses
$0
Get Startedright_arrow
Free includes:
  • Unlimited enrichment sources to enhance data quality.
  • Guides integrations for seamless tool connectivity.
  • 6 months data history for trend analysis.
  • SSO for secure and easy access.
Growth
For Startups
$0
Try For Freeright_arrow
Includes Free, plus:
  • Chart customization for tailored data visualization.
  • CSV exports for data portability.
  • 12 months data history for extended analysis.
  • Email support for prompt assistance.
Pro
For Medium Enterprises
Contact sales
Request Pricingright_arrow
Includes Growth, plus:
  • Engagement matrix to track user interactions.
  • Report alerts for proactive monitoring.
  • Optional add-ons for enhanced functionality.
  • Standard support for reliable assistance.
Premier
For Large Enterprises
Contact sales
Request Pricingright_arrow
Includes Pro, plus:
  • Behavioral targeting for personalized user experiences.
  • Unlimited projects for extensive data tracking.
  • Advanced user permissions for secure access control.
  • Dedicated CSM for personalized support.
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Mouseflow Pricing Plans

Starter
For Small Businesses
$31

per month

Try For Freeright_arrow
Starter includes:
  • 1 website project to manage efficiently.
  • 3 months of data storage for analysis.
  • Unlimited page views to track user behavior.
  • Access to funnel reports, form analytics, and feedback surveys.
Growth
For Growing Teams
$109

per month

Try For Freeright_arrow
Includes Starter, plus:
  • 3 website projects to expand your reach.
  • 6 months of data storage for extended analysis.
  • Enhanced funnel reports and form analytics.
  • Comprehensive feedback surveys for user insights.
Business
For Medium Enterprises
$219

per month

Try For Freeright_arrow
Includes Growth, plus:
  • 5 website projects for larger operations.
  • 12 months of data storage for long-term analysis.
  • Advanced funnel reports and form analytics.
  • In-depth feedback surveys for strategic insights.
Pro
For Large Enterprises
$399

per month

Try For Freeright_arrow
Includes Business, plus:
  • 10 website projects for extensive management.
  • 12 months of data storage for detailed analysis.
  • Premium funnel reports and form analytics.
  • Extensive feedback surveys for deep insights.
Enterprise
For Custom Solutions
Contact sales
Request Pricingright_arrow
Includes Pro, plus:
  • 10+ website projects for vast operations.
  • 12 months of data storage for comprehensive analysis.
  • Custom development and account management.
  • Personal onboarding and legal support.

Our Rating Methodology

We thoroughly evaluate each analytics tool, focusing on key factors like functionality, ease of use, and scalability. By analyzing user reviews and conducting in-depth testing, we ensure our recommendations meet your needs. Each factor is weighted to provide an accurate final rating, helping you make informed decisions.

Decision FactorScoring Weight
Value to Price
20%
20%
Ease of Use
20%
15%
Functionality
20%
25%
Scalability
20%
15%
Integrations
20%
10%
Customer Support
20%
10%
Security
20%
5%

Heap or Mouseflow: Which One Matches Your Business Needs?

Choose Heap If You Need ...

  • Advanced analytics capabilities

    If you need a tool with advanced analytics capabilities, Heap is the better choice. Its automatic data capture and comprehensive features provide valuable insights for optimizing digital experiences and driving growth.

  • Comprehensive user segmentation

    If you require detailed user segmentation for personalized marketing, Heap is the superior option. Its advanced segmentation features allow you to target specific audiences with precision, improving user engagement and conversion rates.

Choose Mouseflow If You Need ...

  • Intuitive heatmap analysis

    If you prioritize intuitive heatmap analysis, Mouseflow is the ideal choice. Its user-friendly interface and detailed visualizations make it easy to understand user behavior and optimize your website layout for better performance.

  • User-friendly session recordings

    If you need user-friendly session recordings, Mouseflow is the better option. Its easy playback and annotation features allow you to quickly identify user pain points and improve the user experience on your website.

Frequently Asked Questions

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Author

Anastasia Belyh

Anastasia Belyh is a senior tech writer with over 15 years of experience in marketing, sales, and business software. Having worked in investment banking, management consulting, and founded multiple companies, her in-depth knowledge and hands-on expertise make her software reviews authoritative, trustworthy, and highly practical for business decision-makers.